Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
Konstantin shares a pivotal change initiative aimed at tackling a complex product in a major automotive company. Focusing solely on change, he collaborated with management and specialists to define the necessary changes. A workshop, led by Konstantin, served as a major catalyst, and triggered collaboration across the organization. Through four months of intensive collaboration, the direction of change was clarified, emphasizing a real organizational shift. The team iteratively simplified a consulting company's proposal, ultimately embracing the LeSS Framework for Scaled Agile. Konstantin highlights the importance of being open to challenges from the organizing, and working to get buy-in, and adopting a political mindset. He advises aligning management with development challenges and cautions against blind framework implementation.
[IMAGE HERE] As Scrum Master we work with change continuously! Do you have your own change framework that provides the guidance, and queues you need when working with change? The Lean Change Management framework is a fully defined, lean-startup inspired change framework that can be used as the backbone of any change process! You can buy Lean Change Management the book at Amazon. Also available in French, Spanish, German and Portuguese.
About Konstantin Ribel
Konstantin drives organizational success through innovative thinking, simplifying processes, and building high-performing teams. With a strong track record in change management and process optimization, he leads agile transformations and applies systems thinking for adaptable, thriving businesses in dynamic industries.
You can link with Konstantin Ribel on LinkedIn.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
Konstantin recounts a team's struggle rooted in prioritizing individual tasks over collective effort. Daily meetings centered on status updates fostered a fragmented and siloed work environment. The team working remote made the issue even worse, making it hard to have face-to-face interaction and pair-working. All of these patterns resulted in underperformance. Konstantin advises regular team gatherings, emphasizing the importance of on-site collaboration. He underscores the human element, urging teams to function cohesively as people.
In this segment, Konstantin delves into how his morning routine, inspired by "The Miracle Morning," by Hal Erold has profoundly influenced his role as a Scrum Master. He emphasizes the critical link between personal and professional development, crediting the book "Extreme Programming Explained" for its condensed wisdom. Konstantin highlights Kent Beck's mantra of "do more of what works" and expresses a preference for pair working, acknowledging its occasional impracticality. He consistently applies the insights gained from this book, advocating against the anti-pattern of delayed feedback in his work with teams.
[IMAGE HERE] Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!
About Konstantin Ribel
Konstantin drives organizational success through innovative thinking, simplifying processes, and building high-performing teams. With a strong track record in change management and process optimization, he leads agile transformations and applies systems thinking for adaptable, thriving businesses in dynamic industries.
You can link with Konstantin Ribel on LinkedIn.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
This story starts when, during an Agile transformation, Konstantin had to terminate engagements with external consultants he had been working with. Even if this was painful, and hard for Konstantin, the big issue was still to come. Over time, after the consultants left, he realized that the teams were not ready to make decisions on their own. In this episode, Konstantin emphasizes that teams often waste time seeking unanimous agreement. Konstantin talks about the need to embrace the concept of "disagree and commit." Konstantin introduces the concept of resistance voting as a means to expedite decisions without excluding any team members’ perspectives.
In this episode, we refer to the scaling framework LeSS.
[IMAGE HERE] Recovering from failure, or difficult moments is a critical skill for Scrum Masters. Not only because of us, but also because the teams, and stakeholders we work with will also face these moments! We need inspiring stories to help them, and ourselves! The Bungsu Story, is an inspiring story by Marcus Hammarberg which shows how a Coach can help organizations recover even from the most disastrous situations! Learn how Marcus helped The Bungsu, a hospital in Indonesia, recover from near-bankruptcy, twice! Using Lean and Agile methods to rebuild an organization and a team! An inspiring story you need to know about! Buy the book on Amazon: The Bungsu Story - How Lean and Kanban Saved a Small Hospital in Indonesia. Twice. and Can Help You Reshape Work in Your Company.
About Konstantin Ribel
Konstantin drives organizational success through innovative thinking, simplifying processes, and building high-performing teams. With a strong track record in change management and process optimization, he leads agile transformations and applies systems thinking for adaptable, thriving businesses in dynamic industries.
You can link with Konstantin Ribel on LinkedIn.
In this episode, Thomas Curran, the author of the book The Perfection Trap, sheds light on the dangerous attempt to be perfect, and how it can lead to burnout and depression. He distinguishes perfectionism from healthy striving, emphasizing how perfectionists grapple with uncertainty and insecurity, constantly questioning their own adequacy. The fear of failure looms large, often causing them to withdraw from situations where evaluation is likely. The emotional toll of this relentless pursuit is substantial, leaving little room for self-compassion.
As an Associate Professor at the London School of Economics, Curran draws upon research to inform his writing. He highlights compelling studies that uncover the roots of perfectionism and its far-reaching impacts. He offers a glimpse into the scientific foundation underpinning the book's message.
Curran confronts the prevailing cultural norm of striving for unattainable perfection. He advocates for a shift in focus from unrelenting self-critique to a space of self-acceptance and pride in one's accomplishments. The episode encourages us to create environments where mistakes are not only tolerated but are seen as an essential element for growth and fulfillment.
For those skeptical about relinquishing the pursuit of perfection, Curran imparts a crucial message. He clarifies that the goal is not to abandon the pursuit of excellence but to redefine it. In this episode, he offers guidance on how to channel efforts towards meaningful progress rather than an elusive ideal.
Curran calls for a dual approach to escape the perfection trap: individual introspection and broader societal transformation. This segment explores how leaders can foster environments of psychological safety, where imperfection is accepted and mistakes are transformed into catalysts for growth.
Thomas shares some practical strategies to break free from the shackles of perfectionism, and provides insights into navigating the complexities of team dynamics and project management, emphasizing that success does not hinge on unattainable perfection.
Thomas shares personal strategies for navigating the perfectionism minefield while writing his own book about perfectionism. He offers valuable advice for authors and professionals alike, emphasizing the importance of re-energizing, seeing the bigger picture, and embracing constructive feedback.
In a parting message, Curran leaves the audience with empowering advice: done is better than perfect, progress trumps perfection, and recognizing when a job is good enough is a powerful skill. Embracing imperfection can lead to true fulfillment and growth, which is more valuable than perfection.
About Thomas Curran
Thomas Curran is an Associate Professor in the Department of Psychological and Behavioural Science at the London School of Economics. He is a leading expert on perfectionism, which is the topic of his recent book The Perfection Trap. He has written for the Harvard Business Review, was featured in the New Scientist, and his work has been covered by publications including the Guardian, Telegraph, Wall Street Journal, and Ariana Huffington's 'Thrive Global' campaign. In 2018, he gave a TEDMED talk entitled 'Our Dangerous Obsession with Perfectionism is Getting Worse'.
You can link with Thomas Curran on LinkedIn.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
In this episode, Aki shares insights on what makes a great product owner. He highlights the importance of close collaboration between the team and the product owner to ensure a clear understanding of the "why" behind each backlog item. Aki recounts a positive experience where the team and PM worked together every Monday to define objectives. He emphasizes the value of ensemble work or mob programming for effective communication. Aki advises building trust, maintaining a coherent product vision, and addressing any fears around transparency within the team.
[IMAGE HERE] Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.
About Aki Salmi
Aki is a software crafter and shares the joy of coding and the value of empathy at work. That is, Aki works on ones and zeros (code) and everything else (humans).
You can link with Aki Salmi on LinkedIn.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
In this episode, Aki emphasizes the importance of growth within a team, regardless of whether the path forward is uncertain. He provides insightful tips, such as tracking the effectiveness of retrospectives and monitoring the nature of discussions. Aki prompts reflection on whether the team is delving into systemic issues or getting stuck in "but" statements. He encourages listeners to observe where the team's focus lies and whether they exhibit curiosity towards their work, asking exploratory "what if" questions.
In this segment, Aki shares his preferred retrospective format inspired by "Agile Retrospectives" by Larsen and Derby. He gives the tip that it’s a lot easier for Scrum Masters when we don’t run retrospectives for our own teams. Aki introduces the "Empty Table" retro, emphasizing the significance of a thorough check-in. Participants imagine an empty table to gather insights and events. He used to employ dot-voting extensively, but later decided there were better methods to select the topics for discussion. He suggests a different approach for topic selection to promote shared leadership. He stresses the importance of active listening and embraces silence as a valid contribution.
[IMAGE HERE] Retrospectives, planning sessions, vision workshops, we are continuously helping teams learn about how to collaborate in practice! In this Actionable Agile Tools book, Jeff Campbell shares some of the tools he’s learned over a decade of coaching Agile Teams. The pragmatic coaching book you need, right now! Buy Actionable Agile Tools on Amazon, or directly from the author, and supercharge your facilitation toolbox!
About Aki Salmi
Aki is a software crafter and shares the joy of coding and the value of empathy at work. That is, Aki works on ones and zeros (code) and everything else (humans).
You can link with Aki Salmi on LinkedIn.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
In this episode, Aki shares two impactful stories of change. Firstly, he recounts a scenario as a scrum master in a team with two-week sprints. Because the team was “ok” with letting a feature slip from one sprint to the other, that feature eventually took four weeks to deliver, after which the team found out that they implementation did not align with the business. Implementing Behavior-Driven Development (BDD) with tools like Specflow facilitated better communication with the business, ensuring subsequent deliveries met business needs. Aki's second story reflects his realization about strong opinions and conflicts. Aki learned the value of active listening and being open to others' perspectives. In this episode, we refer to Chris Argyris' "Knowledge for Action"
[IMAGE HERE] As Scrum Master we work with change continuously! Do you have your own change framework that provides the guidance, and queues you need when working with change? The Lean Change Management framework is a fully defined, lean-startup inspired change framework that can be used as the backbone of any change process! You can buy Lean Change Management the book at Amazon. Also available in French, Spanish, German and Portuguese.
About Aki Salmi
Aki is a software crafter and shares the joy of coding and the value of empathy at work. That is, Aki works on ones and zeros (code) and everything else (humans).
You can link with Aki Salmi on LinkedIn.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
In this episode, Aki reflects on a highly effective team, drawing inspiration from Google's Project Aristotle on high-performing teams. He recounts the story of a team that operated without a designated leader, relying on consensus-based decision-making. However, this approach often hindered progress and experimentation. Aki highlights the importance of bringing up such systemic issues in retrospectives. He advises teams to step back and critically evaluate their working methods and their implications. Aki also touches on concepts like "double loop learning" and emphasizes the significance of considering core tasks, emotional climate, and effective structures in the work environment.
In this segment, Aki talks about Brene Brown's book "Dare to Lead," emphasizing its transformative impact on authentic self-expression in the workplace. He highlights the value of embracing one's humanity, including emotions, and underscores the importance of vulnerability and visibility. Aki also references books like "Agile Retrospectives" by Larsen and Derby, and "Atlas of the Heart" by Brene Brown. He discusses trust-building, echoing the idea that trust is built in small moments. The episode encourages listeners to prioritize trust and genuine self-presentation in professional environments.
[IMAGE HERE] Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!
About Aki Salmi
Aki is a software crafter and shares the joy of coding and the value of empathy at work. That is, Aki works on ones and zeros (code) and everything else (humans).
You can link with Aki Salmi on LinkedIn.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
In this episode with Aki Salmi, he emphasizes the importance of involving the most knowledgeable team members in design discussions. Aki recounts a pivotal moment when the Scrum Master introduced a coin toss method to answer design questions asked by the developers. This gave the developers a clear sign that they had the power to decide for themselves!
This episode highlights a scenario where the business set ambitious targets, leading to a massive estimation process. Despite initial setbacks, open communication with the business led to surpassing the 500 user story-point goal management had arbitrarily set. This story also emphasizes the need for Agile practices to extend beyond the team and serve the broader organizational objectives, or we risk failing to get value out of Agile.
[IMAGE HERE] Recovering from failure, or difficult moments is a critical skill for Scrum Masters. Not only because of us, but also because the teams, and stakeholders we work with will also face these moments! We need inspiring stories to help them, and ourselves! The Bungsu Story, is an inspiring story by Marcus Hammarberg which shows how a Coach can help organizations recover even from the most disastrous situations! Learn how Marcus helped The Bungsu, a hospital in Indonesia, recover from near-bankruptcy, twice! Using Lean and Agile methods to rebuild an organization and a team! An inspiring story you need to know about! Buy the book on Amazon: The Bungsu Story - How Lean and Kanban Saved a Small Hospital in Indonesia. Twice. and Can Help You Reshape Work in Your Company.
About Aki Salmi
Aki is a software crafter and shares the joy of coding and the value of empathy at work. That is, Aki works on ones and zeros (code) and everything else (humans).
You can link with Aki Salmi on LinkedIn.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
This Product Owner (PO) ensured every team member had a voice, fostering an environment for experimentation and ideation. They facilitated developer participation in hackathons and effectively communicated the vision and roadmap. The backlog was consistently well-organized and prioritized. The PO actively shared feedback, motivating the team. They sought opportunities for recognition and took pride in sprint reviews. This PO's commitment extended to continuous learning and self-improvement through training, events, and meetups, reflecting a growth-oriented mindset nurtured through Lorraine's coaching.
Lorraine recounts an experience with a PO that was often absent. The Product Owner was spread thin across multiple teams, leading to scheduling conflicts with scrum events. This resulted in a disorganized backlog and a lack of a clear vision. Open, candid conversations were crucial in highlighting the impact on the team. Together, Lorraine and the PO adjusted the calendar to prioritize the team's needs. With improved availability, the team thrived. Lorraine also collaborated with the PO to advocate for more dedicated time from management.
[IMAGE HERE] Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.
About Lorraine Chambers
Lorraine's vision of excellence is summed up in the words of philosopher, Lao Tzu -- “A leader is best when people barely know he exists ... " She's held several roles in the Fintech industry, including Product Owner and Quality Assurance. She's a native New Yorker that loves travel, music and museums.
You can link with Lorraine Chambers on LinkedIn and connect with Lorraine Chambers on Instagram.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
In this episode, we explore what success means for Scrum Masters and Lorraine’s perspective. Lorraine suggests that success starts when both the team and customers are genuinely content and motivated. Key indicators include the team independently addressing anti-patterns, initiating discussions about their work, and requiring less assistance with basic tasks. Lorraine emphasizes the importance of a defined coaching plan (see the Agile Coaching Growth Wheel) and personal accountability. Conducting quarterly team health surveys provides concrete feedback for self-improvement, enabling Lorraine to track progress and address areas for growth effectively.
When it comes to retrospective formats, for mature teams, Lorraine favors the Lean Coffee approach, providing an informal setting where participants shape the agenda in real-time. This allows for open discussions on chosen topics within time constraints. Lorraine highlights how Lean Coffee often uncovers diverse team concerns. For less mature teams, she leans towards the Drop/Add/Keep/Improve framework (DAKI retrospective), emphasizing continuous improvement. She suggests that we use the "Improve" to inspire improvements that we keep an eye on during the Sprint. With remote teams, she utilizes MURAL's private mode for collaborative sticky-note sessions.
[IMAGE HERE] Retrospectives, planning sessions, vision workshops, we are continuously helping teams learn about how to collaborate in practice! In this Actionable Agile Tools book, Jeff Campbell shares some of the tools he’s learned over a decade of coaching Agile Teams. The pragmatic coaching book you need, right now! Buy Actionable Agile Tools on Amazon, or directly from the author, and supercharge your facilitation toolbox!
About Lorraine Chambers
Lorraine's vision of excellence is summed up in the words of philosopher, Lao Tzu -- “A leader is best when people barely know he exists ... " She's held several roles in the Fintech industry, including Product Owner and Quality Assurance. She's a native New Yorker that loves travel, music and museums.
You can link with Lorraine Chambers on LinkedIn and connect with Lorraine Chambers on Instagram.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
This story starts with an agile transformation featuring a shift-left initiative. The team faced challenges in implementing test automation due to unclear policies and time allocation. Recognizing the challenges faced by the teams, Lorraine engaged with managers and leaders, advocating to give teams the support they needed. Through that, it was possible to help the teams with guidance on Test-Driven Development and support in using an internal testing tool. When it comes to helping teams adopt new practices, Lorraine advises identifying policy and decision-makers, gathering relevant data, and proposing time-limited experiments for major changes, culminating in retrospective evaluations.
[IMAGE HERE] As Scrum Master we work with change continuously! Do you have your own change framework that provides the guidance, and queues you need when working with change? The Lean Change Management framework is a fully defined, lean-startup inspired change framework that can be used as the backbone of any change process! You can buy Lean Change Management the book at Amazon. Also available in French, Spanish, German and Portuguese.
About Lorraine Chambers
Lorraine's vision of excellence is summed up in the words of philosopher, Lao Tzu -- “A leader is best when people barely know he exists ... " She's held several roles in the Fintech industry, including Product Owner and Quality Assurance. She's a native New Yorker that loves travel, music and museums.
You can link with Lorraine Chambers on LinkedIn and connect with Lorraine Chambers on Instagram.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
In this episode, Lorraine explores the story of a midsized team within a larger organization. Operating in silos, the team members juggled disconnected tasks, leading to significant carryover between sprints, and an inability to fulfill sprint commitments. The silos led to limited collaboration which, in time, further hindered progress. Lorraine addressed concerns with the Product Owner and manager, but changes were deemed unfeasible at the time. This situation impeded the team's ability to self-organize. As reflection for Scrum Masters, Lorraine advises reflecting on the organizational team model and strategizing how to foster collective participation in sprint planning, shared goals, and self-organization within the team.
Lorraine discusses a pivotal book in her career: "Radical Candor" by Kim Scott, emphasizing its guidance on effective communication and feedback provision for coaches. The book advocates candidness in delivering both praise and criticism, underscoring the significance of nurturing relationships. Lorraine recounts an illustrative story from the book where a lack of candor led to performance issues. The lesson: timely, candid feedback is crucial.
[IMAGE HERE] Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!
About Lorraine Chambers
Lorraine's vision of excellence is summed up in the words of philosopher, Lao Tzu -- “A leader is best when people barely know he exists ... " She's held several roles in the Fintech industry, including Product Owner and Quality Assurance. She's a native New Yorker that loves travel, music and museums.
You can link with Lorraine Chambers on LinkedIn and connect with Lorraine Chambers on Instagram.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
In this episode, Lorraine reflects on a pivotal early experience as a Scrum Master. Faced with communication breakdowns in her new team, exacerbated by disrespectful responses to a junior member, she initially hoped for resolution without intervention. However, tensions escalated. Seeking guidance from an agile coach, they conducted communication-focused sessions, delving into communication styles and sharing some active listening practices. Progress seemed slow, prompting Lorraine to shift her coaching approach. She designed a workshop on navigating disagreements, using role-playing exercises. Additionally, she emphasized creating a collaborative working agreement and proactive identification of anti-patterns. Ultimately, Lorraine emphasizes arming teams with tools for independent problem-solving.
[IMAGE HERE] Recovering from failure, or difficult moments is a critical skill for Scrum Masters. Not only because of us, but also because the teams, and stakeholders we work with will also face these moments! We need inspiring stories to help them, and ourselves! The Bungsu Story, is an inspiring story by Marcus Hammarberg which shows how a Coach can help organizations recover even from the most disastrous situations! Learn how Marcus helped The Bungsu, a hospital in Indonesia, recover from near-bankruptcy, twice! Using Lean and Agile methods to rebuild an organization and a team! An inspiring story you need to know about! Buy the book on Amazon: The Bungsu Story - How Lean and Kanban Saved a Small Hospital in Indonesia. Twice. and Can Help You Reshape Work in Your Company.
About Lorraine Chambers
Lorraine's vision of excellence is summed up in the words of philosopher, Lao Tzu -- “A leader is best when people barely know he exists ... " She's held several roles in the Fintech industry, including Product Owner and Quality Assurance. She's a native New Yorker that loves travel, music and museums.
You can link with Lorraine Chambers on LinkedIn and connect with Lorraine Chambers on Instagram.
Troy, in this Agile Uprising podcast episode, delves into his intriguing journey in the realm of forecasting and estimation for software development. Inspired by that episode, we discuss the concept of Gambler's Ruin, a mathematical problem turned into a game. Troy shares the main insights from Gambler’s Ruin and mentions Prateek Singh of ProKanban.org who has used this concept to demonstrate that even a slight skill advantage can lead to success when focusing product development on what Troy calls “Small Bets”
Small bets relate to the implications of spending money on a product idea. It's not just an expense; it's an investment with an anticipated return on investment (ROI). The crucial question arises: how do we strategically place these bets in product development? Here, Troy exposes the fallacy of assuming we can determine value upfront. We also discuss the concept of anti-fragility and highlight how many processes are inadvertently designed to be fragile. In this context, the size of the bet correlates with cycle time, and "time" itself becomes the bet's magnitude. As Annie Duke advocates in her book "Thinking in Bets," small bets bolster resilience, while large bets can lead to vulnerability.
How do we know we are making small bets? Troy sheds light on the pivotal flow metrics that software development teams should diligently track. He explains the relationship between Work In Progress (WIP) and cycle time, referring to Little's law formula. And he introduces work item age as a metric that can help predict WIP and Cycle time, which gives teams a tangible representation of their current investment. This metric aids in decision-making and fosters a more effective approach to forecasting.
In the podcast, Troy advocates for a paradigm shift in prioritization practices. He highlights that the more time spent prioritizing work, the larger the bet size (planning time directly affects bet size). Drawing from the wisdom of Don Reinertsen and the principles outlined in the book "Principles of Product Development Flow," he stresses the intrinsic cost associated with all work undertaken. Aligning individuals and teams on priorities is essential, yet the priority itself may hold uncertainty.
To aid teams in this endeavor, Troy discusses the Weighted Shortest Job First (WSJF) framework, and how it offers a pragmatic approach to prioritize tasks based on contributing factors. However, prioritization is directly affected by dependencies, which means that eliminating dependencies becomes a critical step towards making smaller, more manageable bets. For example, by segregating dependencies, teams can significantly reduce bet sizes and enhance predictability.
In this episode, Troy elucidates how conventional prioritization techniques can inadvertently hinder forecasting and predictability. He provides insights into alternative approaches that foster adaptability and more accurate forecasts.
For those eager to dive deeper into the world of Agile metrics and predictability, Troy recommends Dan Vacanti's book, "Actionable Agile Metrics for Predictability," as an invaluable resource.
About Troy Lightfoot
Troy is a Lean Product Development Coach and trainer for ProKanban.Org. He coaches and trains Scrum, Kanban, and SAFe and other Agile Scaling approaches. Troy transitioned from computer science to full-time Agile coaching, specializing in Lean Portfolio and Program Management. He is also a co-founder of the Agile Uprising Podcast, and an active blogger. For further insights into Troy's work and methodologies, visit ProKanbanTraining.com and explore the Agile Uprising podcast. Additionally, you can delve deeper into Troy's teachings at ProKanban.org.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
In this episode, Tom highlights anti-patterns like a lack of trust in the team's judgment and over-explanation of implementation details. Tom offers a valuable tip of using stories to illustrate the distinction between "how" and "why" for effective communication. He underscores the importance of clearly defining Acceptance Criteria (ACs) while avoiding dictating the solution's appearance. Tom also emphasizes the need for coaching efforts directed towards the team's understanding and collaboration, demonstrating the reciprocal nature of the Product Owner role.
Tom delves into the nuances of an effective Product Owner (PO). Tom shares a cautionary tale of a PO's performance shift after changing teams, emphasizing the importance of aligning behavior with team needs. He advises against expecting uniformity and highlights the role of self-awareness in fostering an environment of growth and effectiveness. He emphasizes the need to adapt PO behaviors between different teams, underscoring the need for refined communication. Prioritization, a crucial aspect, is explored in depth.
[IMAGE HERE] Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.
About Tom Siebeneicher
Tom is an engaging speaker, who has delivered presentations at conferences like the Atos DREAM Conference, the Agile Leadership Day, and TED XKE by Xebia. Their enthusiasm for discussing Agile is evident in those talks.
You can link with Tom Siebeneicher on LinkedIn.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
In this episode, we explore Tom’s thoughts on the factors for Scrum Master success. He emphasizes the importance of team members feeling safe to share impediments and the prompt resolution of such issues. Tom encourages actions that promote collaboration and the consistent identification of impediments. He advises a perpetual drive for improvement and stresses the necessity of measuring progress. Tom underlines the need for a space where honesty and constructive criticism can be part of the team dynamics to ensure continuous growth and success in the Scrum Master role.
Tom shares his preferred Agile retrospective format, emphasizing the increased impact of being physically together in one room. He advocates for a simple start/stop/continue approach, focusing not only on the retro itself but also on the moments leading up to it. Tom underscores the importance of observing non-verbal cues to gauge team dynamics and potential pressure points. For remote retrospectives, he advises a thorough check-in with each participant. He stresses the significance of verbally setting the scene, considering it a critical aspect of a successful retrospective.
[IMAGE HERE] Retrospectives, planning sessions, vision workshops, we are continuously helping teams learn about how to collaborate in practice! In this Actionable Agile Tools book, Jeff Campbell shares some of the tools he’s learned over a decade of coaching Agile Teams. The pragmatic coaching book you need, right now! Buy Actionable Agile Tools on Amazon, or directly from the author, and supercharge your facilitation toolbox!
About Tom Siebeneicher
Tom is an engaging speaker, who has delivered presentations at conferences like the Atos DREAM Conference, the Agile Leadership Day, and TED XKE by Xebia. Their enthusiasm for discussing Agile is evident in those talks.
You can link with Tom Siebeneicher on LinkedIn.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
Tom explores the process of change management when adopting Scrum. He shares some of the lessons he’s learned over the years, emphasizing the importance of understanding the "why" behind the change and garnering leadership support. Tom advocates for open communication through town hall meetings and QA sessions, fostering knowledge acquisition. He highlights the significance of individual empowerment and addresses the limitations of change capacity for teams and organizations. Tom offers a valuable tip to assess if teams are adopting change willingly or being pressured, underscoring the need to gauge the optimal pace of change adoption. In this episode, we refer to the Lean Change Management framework for effective implementation, which is described in Jason Little’s book: Lean Change Management.
[IMAGE HERE] As Scrum Master we work with change continuously! Do you have your own change framework that provides the guidance, and queues you need when working with change? The Lean Change Management framework is a fully defined, lean-startup inspired change framework that can be used as the backbone of any change process! You can buy Lean Change Management the book at Amazon. Also available in French, Spanish, German and Portuguese.
About Tom Siebeneicher
Tom is an engaging speaker, who has delivered presentations at conferences like the Atos DREAM Conference, the Agile Leadership Day, and TED XKE by Xebia. Their enthusiasm for discussing Agile is evident in those talks.
You can link with Tom Siebeneicher on LinkedIn.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
Tom shares the story of a team that slowly drifted away from Scrum, and it’s values, but without noticing it themselves! The team followed the rituals, but their retrospectives pushed them aways from Agile and Scrum principles. The team inadvertently, and over time, adopted a waterfall approach. To avoid this in your teams, Tom advocates for digging into root causes instead of symptom-fixing. Eventually, Tom helped the team do a “scrum reset” which realigned the team, prompting a valuable tip: conduct resets every six months. Tom emphasizes double-loop learning, urging a focus on long-term improvement amidst day-to-day challenges.
Tom delves into the transformative impact of Eric Ries' "The Lean Startup." The book revolutionized his perspective on Minimum Viable Products (MVPs), emphasizing radical experimentation and learning over rigid planning. It liberated him from the constraints of plan-driven approaches, emphasizing the dynamic nature of execution. Tom underscores the criticality of continuous measurement and learning, a principle he now prioritizes in his approach. He shares valuable advice: never underestimate the power of measuring and learning in the pursuit of agile success.
[IMAGE HERE] Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!
About Tom Siebeneicher
Tom is an engaging speaker, who has delivered presentations at conferences like the Atos DREAM Conference, the Agile Leadership Day, and TED XKE by Xebia. Their enthusiasm for discussing Agile is evident in those talks.
You can link with Tom Siebeneicher on LinkedIn.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
In this episode, Tom reflects on his experience as an Agile coach overseeing multiple Scrum teams. Initially observing signs of stress, he attempted a collective retrospective to address concerns. However, when it faltered, he realized that the team was struggling with deeper issues. Notably, key team members struggled to collaborate, leading to discomfort and communication blockers. Tom's hesitation to engage directly with these team members impacted the team's cohesion. He emphasizes the importance of fostering a safe environment for open dialogue and encourages connecting with the people in the team to enhance coaching effectiveness. Tom also shares some of the pivotal moments that influenced his coaching journey.
[IMAGE HERE] Recovering from failure, or difficult moments is a critical skill for Scrum Masters. Not only because of us, but also because the teams, and stakeholders we work with will also face these moments! We need inspiring stories to help them, and ourselves! The Bungsu Story, is an inspiring story by Marcus Hammarberg which shows how a Coach can help organizations recover even from the most disastrous situations! Learn how Marcus helped The Bungsu, a hospital in Indonesia, recover from near-bankruptcy, twice! Using Lean and Agile methods to rebuild an organization and a team! An inspiring story you need to know about! Buy the book on Amazon: The Bungsu Story - How Lean and Kanban Saved a Small Hospital in Indonesia. Twice. and Can Help You Reshape Work in Your Company.
About Tom Siebeneicher
Tom is an engaging speaker, who has delivered presentations at conferences like the Atos DREAM Conference, the Agile Leadership Day, and TED XKE by Xebia. Their enthusiasm for discussing Agile is evident in those talks.
You can link with Tom Siebeneicher on LinkedIn.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
In this segment, Toby discusses common anti-patterns associated with Product Owners (POs), particularly the issue of them treating their role as a part-time role. Many organizations assign PO responsibilities as a secondary task, causing problems like absenteeism during critical team interactions. This particular PO, who had a full-time job outside of their role, lacked both Agile and software development experience, along with emotional intelligence. The key takeaway was the importance of PO presence and engagement with the team, with a suggestion to have them spend a full day working alongside the team to improve collaboration.
In this segment, Toby discusses the qualities of a great Product Owner (PO). The exceptional PO he describes, was known for their easy collaboration with the team and their constant availability. The PO emphasized understanding before imposing their views and consistently approached discussions from the perspective of the key Personas for the product. The PO also encouraged the team to consider the system from the customer/user standpoint, this PO deeply comprehended the team's workflow, which made collaboration easy. Additionally, they recognized the efficiency of pre-refinement in the team's processes, and made the necessary adaptation to their own workflow.
[IMAGE HERE] Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.
About Toby Rao
Toby is an ICF-credentialed Coach and accredited IC Agile trainer, and practices as a certified Executive coach. With a dynamic Agile journey beginning in 2007, he's an active contributor to the global Agile community. He is based in Washington DC Metro, and speaks at Agile events worldwide and co-founded the A20 Agile conference. Toby also co-founded two thriving Agile meetups in the Washington DC area, with a combined 1300 members.
You can link with Toby Rao on LinkedIn and connect with Toby Rao on Twitter.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
In this episode, we discuss how to achieve true self-organization within the team. Toby’s perspective is that success is measured by several key factors, including active participation and engagement in daily standup meetings. Toby suggests we assess our success by observing if team members are paying attention, interacting with one another, and openly sharing solutions during these meetings.
Toby’s favorite retrospective format is the "4 L's retrospective," which stands for Liked, Learned, Lacked, and Longed for. In this segment, he highlights its effectiveness in generating ideas, with a particular emphasis on the "learned" component. Toby stressed the importance of continuous learning for both himself and his team, making it a central theme in his retrospectives. The format encourages sharing valuable learning moments and contributes to the team's growth and improvement.
[IMAGE HERE] Retrospectives, planning sessions, vision workshops, we are continuously helping teams learn about how to collaborate in practice! In this Actionable Agile Tools book, Jeff Campbell shares some of the tools he’s learned over a decade of coaching Agile Teams. The pragmatic coaching book you need, right now! Buy Actionable Agile Tools on Amazon, or directly from the author, and supercharge your facilitation toolbox!
About Toby Rao
Toby is an ICF-credentialed Coach and accredited IC Agile trainer, and practices as a certified Executive coach. With a dynamic Agile journey beginning in 2007, he's an active contributor to the global Agile community. He is based in Washington DC Metro, and speaks at Agile events worldwide and co-founded the A20 Agile conference. Toby also co-founded two thriving Agile meetups in the Washington DC area, with a combined 1300 members.
You can link with Toby Rao on LinkedIn and connect with Toby Rao on Twitter.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
In this episode, Toby talks about a team whose burndown chart resembled a cliff, indicating possible problems in the way they managed their sprints. The team was essentially following a mini-waterfall approach, with stories remaining open until the last two days of the sprint. Toby realized the need for change and emphasized the importance of observing what's happening beyond the team's actions. He acknowledged that change couldn't happen overnight and worked with the team to break down stories for better progress transparency. But that wasn’t an easy process! Toby shares how he got the team from “you are criticizing us” to having the team take ownership of their process and make the necessary changes.
[IMAGE HERE] As Scrum Master we work with change continuously! Do you have your own change framework that provides the guidance, and queues you need when working with change? The Lean Change Management framework is a fully defined, lean-startup inspired change framework that can be used as the backbone of any change process! You can buy Lean Change Management the book at Amazon. Also available in French, Spanish, German and Portuguese.
About Toby Rao
Toby is an ICF-credentialed Coach and accredited IC Agile trainer, and practices as a certified Executive coach. With a dynamic Agile journey beginning in 2007, he's an active contributor to the global Agile community. He is based in Washington DC Metro, and speaks at Agile events worldwide and co-founded the A20 Agile conference. Toby also co-founded two thriving Agile meetups in the Washington DC area, with a combined 1300 members.
You can link with Toby Rao on LinkedIn and connect with Toby Rao on Twitter.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
In this episode, Toby shares his experience working with a once high-performing team that faced challenges after a leadership change and the introduction of new team members. The established team members, deeply bonded, struggled to share information with the newcomers who questioned team practices. The team found itself stuck in the "storming" phase of development, with trust being a significant issue. Toby emphasized the importance of creating new working agreements when a team undergoes significant changes and promoting collaboration with a "yes, and" approach. He highlighted the need for trust-building interventions, engaging retrospectives, celebrating small successes, and conducting 1-on-1 conversations to address the trust imbalance and improve team dynamics.
In this episode, we refer to the Tuckman Stages Of Group Development and TastyCupcakes.org.
In Toby's discussion about his favorite book, "Atomic Habits" by James Clear, he highlighted how the book transformed his perspective. He successfully encouraged team members and friends to read it by emphasizing its approach to change. The book's principle of breaking down significant changes into small daily habits resonated with Toby. It underscored the idea that consistent small actions can result in substantial transformations. Toby also mentioned how the book influenced his coaching style, particularly by suggesting the effective question, "What's your plan to solve that problem?" It emphasized the power of incremental changes and thoughtful problem-solving strategies.
[IMAGE HERE] Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!
About Toby Rao
Toby is an ICF-credentialed Coach and accredited IC Agile trainer, and practices as a certified Executive coach. With a dynamic Agile journey beginning in 2007, he's an active contributor to the global Agile community. He is based in Washington DC Metro, and speaks at Agile events worldwide and co-founded the A20 Agile conference. Toby also co-founded two thriving Agile meetups in the Washington DC area, with a combined 1300 members.
You can link with Toby Rao on LinkedIn and connect with Toby Rao on Twitter.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
In this episode, Toby shares his experience of working with a team in this transition. Toby emphasized the importance of addressing the initial challenges, including stakeholder engagement and logistics. He highlights the need to overcome mindset barriers within the organization. Key takeaways from this conversation include: the importance of seeking to understand before being understood, helping others grasp the team's needs, involving leads and stakeholders from other teams to identify blockers, and being open to negotiation for the team's success. Ultimately, creating shared understanding and transparency led to successful collaboration.
In this episode, we refer to the Tuckman Stages Of Group Development.
[IMAGE HERE] Recovering from failure, or difficult moments is a critical skill for Scrum Masters. Not only because of us, but also because the teams, and stakeholders we work with will also face these moments! We need inspiring stories to help them, and ourselves! The Bungsu Story, is an inspiring story by Marcus Hammarberg which shows how a Coach can help organizations recover even from the most disastrous situations! Learn how Marcus helped The Bungsu, a hospital in Indonesia, recover from near-bankruptcy, twice! Using Lean and Agile methods to rebuild an organization and a team! An inspiring story you need to know about! Buy the book on Amazon: The Bungsu Story - How Lean and Kanban Saved a Small Hospital in Indonesia. Twice. and Can Help You Reshape Work in Your Company.
About Toby Rao
Toby is an ICF-credentialed Coach and accredited IC Agile trainer, and practices as a certified Executive coach. With a dynamic Agile journey beginning in 2007, he's an active contributor to the global Agile community. He is based in Washington DC Metro, and speaks at Agile events worldwide and co-founded the A20 Agile conference. Toby also co-founded two thriving Agile meetups in the Washington DC area, with a combined 1300 members.
You can link with Toby Rao on LinkedIn and connect with Toby Rao on Twitter.