As we work with multiple teams we are bound to encounter teams that have critical conflicts. Teams that can’t be helped with the tools we’ve learned so far. That’s the time when we need to explore new approaches, learn new tools and techniques. In this episode we talk about how to handle critical conflicts inside the team and what tools we can use in those situations. We mention the following books: Critical Conversations and The 5 Dysfunctions of a Team.
About Melissa Lang
Melissa has worked in many diverse jobs over the last 20 years: ethnomusicologist, cook, IT project manager, agile coach. In all of those jobs, her main focus has been on strengthening team work and facilitating communication. As a dedicated agilist for 10+ years Melissa has worked at a range of companies, from start-up to multi-national corporation. Currently she is coaching teams from Barcelona and Hamburg at Xing AG where she has been employed since December 2011.