Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
About Joshua Kerievsky
Joshua founded his company (Industrial Logic) from his studio apartment in NYC in 1996. It began as a lifestyle company, which meant he was able to pursue his craft while helping clients. He gradually grew the company and today they help organizations around the world.
Joshua is also an international speaker and is regularly invited to speak and visit many conferences.
You can link with Joshua Kerievsky on LinkedIn and connect with Joshua Kerievsky on Twitter.
Here you can find Joshua’s company, Industrial Logic, and their blog.
For more on the Joy of Agility, check out the book’s website.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
About Maria Matarelli and Peter Stevens
Maria is a co-founder of the Personal Agility institute an organization focused on helping individuals & organizations apply Agile to do more of what matters. She has a background in IT project Management, and helps companies by showing companies how to implement Agile techniques that help them get to market faster.
You can link with Maria Matarelli on LinkedIn and connect with Maria Matarelli on Twitter.
Peter is a co-founder of the Personal Agility Institute, and creator of the Personal Agility system. As Peter puts it, he inspires people to change their situation for the better, and helps companies transform into more effective, more successful and happier organizations.
You can link with Peter Stevens on LinkedIn and connect with Peter Stevens on Twitter.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
About Thomas Juli
Thomas is a human business architect, his vision is to help establish Human Business as the new business paradigm by the year 2030.
You can link with Thomas Juli on LinkedIn and connect with Thomas Juli on Twitter.
You can find Thomas Juli’s website, Motivate2B here.
You can find Thomas Juli’s book, The Spirit of Human Business on Amazon.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
This Product Owner had been a very skilled developer (just like the Bad PO story), however the reason why this skilled developer had moved to the PO position was because he wanted to have a higher impact, and saw that the PO position helped achieve that impact. This PO was able to communicate with stakeholders, and represent the product as well as the technical perspective of the team. The PO was able to listen to, and respect the team’s perspective in a way that made the team feel trusted.
In this segment, we refer to situational leadership.
Rasmus shares with us the story of a developer that, being motivated by the prestige and salary, wanted to move to the PO position. The developer saw that as the only way to progress in the career, and that’s when the problems started. Listen in to learn about the many anti-patterns that developed because of this career move that was motivated by all the wrong reasons.
Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.
About Rasmus Lund-Jensen
Rasmus is an agile coach and Scrum Master from Denmark. He is passionate about finding pragmatic ways for teams to reach their potential. He previously spent six years at the LEGO Group where he learned the power of bad jokes. If people are laughing, it means they are listening.
You can link with Rasmus Lund-Jensen on LinkedIn and connect with Rasmus Lund-Jensen his website.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
Scrum Masters help others “do”, and because of that they are further away from the delivery work, making it hard to understand - sometimes - how we contribute to that delivery. Rasmus shares with us tips and questions to ask that helps us understand how we help teams deliver and succeed.
In this segment, we refer to the Monday episode, where Rasmus talks about an Agile transformation story.
Although Rasmus shares with us a structured format, he starts by asking us to create moments of pure conversation with the team. Creating the conditions for conversations to happen on a regular basis is Rasmus’ favorite approach to Agile Retrospectives. The structure format he shares with us is the Sailboat Retrospective, which we’ve covered in the past from multiple perspectives.
Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!
About Rasmus Lund-Jensen
Rasmus is an agile coach and Scrum Master from Denmark. He is passionate about finding pragmatic ways for teams to reach their potential. He previously spent six years at the LEGO Group where he learned the power of bad jokes. If people are laughing, it means they are listening.
You can link with Rasmus Lund-Jensen on LinkedIn and connect with Rasmus Lund-Jensen his website.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
In this episode, we share the story of a transformation, and how people started to imagine the worst possible scenario. This led to bigger and bigger problems. Rasmus shares how a communication approach he calls: frequent, short and boring town halls helped dispel those disaster scenarios that people had in mind, and helped communicate the “why” and “how” of the transformation in a way that engaged the organization.
About Rasmus Lund-Jensen
Rasmus is an agile coach and Scrum Master from Denmark. He is passionate about finding pragmatic ways for teams to reach their potential. He previously spent six years at the LEGO Group where he learned the power of bad jokes. If people are laughing, it means they are listening.
You can link with Rasmus Lund-Jensen on LinkedIn and connect with Rasmus Lund-Jensen his website.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
This team was succeeding in the improving and implementation of their practices. They were in control of the testing. They were doing most things right. As they felt more comfortable, they started thinking about the future, and decided to invest in tackling a future risk with a “quick” hackathon. What happened next was both surprising and instructive on how, even the best teams, can lose sight of what Agile is all about.
In this segment, we refer to the Tuckman model of team development.
How do we make changes stick in the real world? Munster’s I'm Afraid Debbie From Marketing Has Left for the Day is about asking the right questions to understand how change can be implemented in a way that sticks. In this segment we also refer to Thinking Fast and Slow by Kahneman.
How can Angela (the Agile Coach) quickly build healthy relationships with the teams she’s supposed to help? What were the steps she followed to help the Breeze App team fight off the competition? Find out how Angela helped Naomi and the team go from “behind” to being ahead of Intuition Bank, by focusing on the people! Download the first 4 chapters of the BOOK for FREE while it is in Beta!
About Rasmus Lund-Jensen
Rasmus is an agile coach and Scrum Master from Denmark. He is passionate about finding pragmatic ways for teams to reach their potential. He previously spent six years at the LEGO Group where he learned the power of bad jokes. If people are laughing, it means they are listening.
You can link with Rasmus Lund-Jensen on LinkedIn and connect with Rasmus Lund-Jensen his website.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
Rasmus was helping an organization in their Agile transformation. In this organization only a few people had seen such a transformation before. Many were going through the first Agile transformation. When management, Product Owners and Scrum Masters recommended the teams use Scrum, they got an immediate push back. The teams saw Kanban as a more adequate method for them. An immediate stand-off emerged that made the work with the teams very difficult. Listen in to learn what Rasmus learned from that story, and what the organization ended up doing to help the teams get started with Scrum.
About Rasmus Lund-Jensen
Rasmus is an agile coach and Scrum Master from Denmark. He is passionate about finding pragmatic ways for teams to reach their potential. He previously spent six years at the LEGO Group where he learned the power of bad jokes. If people are laughing, it means they are listening.
You can link with Rasmus Lund-Jensen on LinkedIn and connect with Rasmus Lund-Jensen his website.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
Great Product Owners help the team take responsibility by giving them more ownership. They are also able to challenge the team, yet respect their decisions. We also talk about the tools and practices that great PO’s have which help the team deliver, and contribute to the product.
Who is the real Product Owner for your team? That’s a great question that Max asks us at the start of the episode, and we explore further. Not knowing who is the real PO is only one of the anti-patterns we discuss, as we also explore the Bossy PO who wants to tell people exactly what to do. We discuss what that looks like as well as the problems that happen when the PO tries to tell the team what to do.
Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.
About Maximilian Dazer
Maximilian’s goal is to drive change from the bottom. For every team he creates a vision and tries to get them on board to pursue the change together. Maximilian wants to free people from the micromanagement-hell version of “scrum".
You can link with Maximilian Dazer on LinkedIn.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
Team morale is Max’s focus when it comes to measuring his success as a Scrum Master. He asks a few specific questions which he describes in this episode, and then evaluates the team’s answer to a survey he sends the team members during the Sprint. Max also likes to use some flow metrics (e.g. Cycle time) to reflect on how the team is evolving, as well as help the team select the improvements to put in practice.
In this episode, we refer to Cycle time, and Cycle time scatter plot.
Max prefers to prepare his retrospectives based on the events of the preceding Sprint. However, he has a format he likes to run with all of his teams, and even at regular intervals. The Scrum Values retrospective is about helping the team reflect on how they grow, and evolve as Agile teams by creating a conversation on how they want to apply the Scrum values as defined in the Scrum Guide.
Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!
About Maximilian Dazer
Maximilian’s goal is to drive change from the bottom. For every team he creates a vision and tries to get them on board to pursue the change together. Maximilian wants to free people from the micromanagement-hell version of “scrum".
You can link with Maximilian Dazer on LinkedIn.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
Max worked in an company-wide initiative that touched on one of the most sensitive aspects of software development: career progression, and salaries. This was a change program that required care and attention to people’s expectations. In this episode, he describes how the organization was able to bring in change, even in the most sensitive topics, and still get people’s support and collaboration.
About Maximilian Dazer
Maximilian’s goal is to drive change from the bottom. For every team he creates a vision and tries to get them on board to pursue the change together. Maximilian wants to free people from the micromanagement-hell version of “scrum".
You can link with Maximilian Dazer on LinkedIn.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
Max worked with a team that was composed of team members from two previous teams. As he joined in the role of the Scrum Master, he started noticing that the team members did not focus on collaboration, but rather on single, individually assigned tasks (listen in to learn about how you can detect if your team is falling prey to the same anti-pattern). This way of working was causing delays, and slowing down the team because of the many handovers necessary. In this episode, the Scrum Master can help the team understand the anti-pattern, and help teams get out of the silo-thinking. In this episode we refer to Conway’s Law, an empirical observation and statement by Mel Conway that helps us understand why organizations and software end up mirroring each other: “if you have a 3 team compiler organization, you end up with a 3-pass compiler”.
User Story Mapping by Jeff Patton helped Max understand many critical aspects of applying Agile to the requirements/definition of the product. He learned about how the Backlog could be different than a simple list of requirements/user stories, and how User Stories are meant to be used.
Jeff Patton has been a previous guest on the Scrum Master Toolbox Podcast.
How can Angela (the Agile Coach) quickly build healthy relationships with the teams she’s supposed to help? What were the steps she followed to help the Breeze App team fight off the competition? Find out how Angela helped Naomi and the team go from “behind” to being ahead of Intuition Bank, by focusing on the people! Download the first 4 chapters of the BOOK for FREE while it is in Beta!
About Maximilian Dazer
Maximilian’s goal is to drive change from the bottom. For every team he creates a vision and tries to get them on board to pursue the change together. Maximilian wants to free people from the micromanagement-hell version of “scrum".
You can link with Maximilian Dazer on LinkedIn.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
When Max started as a Scrum Master, and tried to put in practice what he knew about the role, he faced some unexpected challenges. Having had industrial engineering training, he felt he should be busy all the time, and therefore started to “force” Scrum on the team. This story does not end well for Max, but the lesson he learned was fundamental for his growth as a Scrum Master. Listen in to learn what was his lesson, and how it changed him for the future.
In this episode, we refer to Taylorism, and the online publication Serious Scrum.
About Maximilian Dazer
Maximilian’s goal is to drive change from the bottom. For every team he creates a vision and tries to get them on board to pursue the change together. Maximilian wants to free people from the micromanagement-hell version of “scrum".
You can link with Maximilian Dazer on LinkedIn.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
A great Product Owner is consistent in their approach. Lucia shares with us how this particular PO was able to be consistent in their communication and support for the team, but also in looking outside, getting ideas and inspiration from competitors and the market at large. As the PO consistently communicated with the team and stakeholders, they were creating regular and productive invitations for a conversation with stakeholders and team members.
When the Product Owner is overloaded, they lose focus, and are unable to serve the teams at the right time, and in the right amount. In this segment, we hear the story of the PO that was so busy that they could only be a scatter-shot PO. Randomly giving ideas and demands to the team, who was lost with the lack of support from the PO. In this segment, we talk about how important it is to help the PO focus, and work within the limited time they might have to help the team. As Scrum Master, this is one of our major tasks: help the PO shine, even when they are super busy!
Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.
About Lucia Alarcon
Lucia is a Delivery Lead and a coach working in Wellington NZ, leading an amazing development squad to achieve the delivery of multiple digital initiatives using Agile, creating a culture of empowerment, collaboration and communication. With 15+ years of experience, her professional (and personal!) journey has taken her through a variety of organizations and halfway around the world from Argentina. Lucia loves all things Agile, facilitation and coaching.
You can link with Lucia Alarcon on LinkedIn and connect with Lucia Alarcon on Instagram.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
When it comes to assessing her own success as a Scrum Master, Lucia uses the “health” metaphor to identify and measure critical aspects of a healthy team. In this episode, we talk about The Squad Health Check. The Squad Health Check was also described in these episodes. We also mention Radical Candor, as a feedback framework as well as Clean Language.
Lucia likes to try many formats, but there’s one format she often comes back to thanks to its power to spark creative, and insightful conversations. That format is the Lean Coffee Retrospective format, which focuses the team’s conversations instead of trying to cover too many things in a retrospective. In this segment, we also refer to the game Cards Against Humanity, which you can learn more about (and download) by listening to this episode with Ellen Santamaria.
Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!
About Lucia Alarcon
Lucia is a Delivery Lead and a coach working in Wellington NZ, leading an amazing development squad to achieve the delivery of multiple digital initiatives using Agile, creating a culture of empowerment, collaboration and communication. With 15+ years of experience, her professional (and personal!) journey has taken her through a variety of organizations and halfway around the world from Argentina. Lucia loves all things Agile, facilitation and coaching.
You can link with Lucia Alarcon on LinkedIn and connect with Lucia Alarcon on Instagram.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
This company was working with several vendors, which meant that for any deliverable there were a lot of parties involved. To manage their work, they were using Trello, a tool that helps teams manage tasks. However, the way they were using that tool was creating problems for the teams and team members. Lucia worked with them to change how they applied the tool to their work, and to learn more about Kanban. In the process, she implemented an effective, stepwise process for introducing change in any organization. Listen in to learn about the key steps she took in this process.
In this segment, we refer to the Kanban method, an Agile method that is used by many teams all over the world.
About Lucia Alarcon
Lucia is a Delivery Lead and a coach working in Wellington NZ, leading an amazing development squad to achieve the delivery of multiple digital initiatives using Agile, creating a culture of empowerment, collaboration and communication. With 15+ years of experience, her professional (and personal!) journey has taken her through a variety of organizations and halfway around the world from Argentina. Lucia loves all things Agile, facilitation and coaching.
You can link with Lucia Alarcon on LinkedIn and connect with Lucia Alarcon on Instagram.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
In Flow: The Psychology of Optimal Experience by Mihaly Csikszentmihalyi, Lucia found insights and the theory behind getting to a state of optimal experience, the state of Flow as described in the book.
In this segment, we also refer to the book Coaching Agile Teams by Lyssa Adkins, a book we’ve covered several times here on the podcast.
How can Angela (the Agile Coach) quickly build healthy relationships with the teams she’s supposed to help? What were the steps she followed to help the Breeze App team fight off the competition? Find out how Angela helped Naomi and the team go from “behind” to being ahead of Intuition Bank, by focusing on the people! Download the first 4 chapters of the BOOK for FREE while it is in Beta!
About Lucia Alarcon
Lucia is a Delivery Lead and a coach working in Wellington NZ, leading an amazing development squad to achieve the delivery of multiple digital initiatives using Agile, creating a culture of empowerment, collaboration and communication. With 15+ years of experience, her professional (and personal!) journey has taken her through a variety of organizations and halfway around the world from Argentina. Lucia loves all things Agile, facilitation and coaching.
You can link with Lucia Alarcon on LinkedIn and connect with Lucia Alarcon on Instagram.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
Lucia started her career on the project management path, and she had success with it. However, unlike many project managers that find Scrum by chance, Lucia was on a deliberate quest to find a better way of delivering software projects. It was not by chance that she, after searching for a while, found Scrum, and the Scrum Master role.
This newfound career took her into a new company that was starting a new project, with a Product Owner that did not have time for the team. In this episode, we explore how Scrum Masters can develop their relationship with the PO, to be able to help the team.
In this episode, we also refer to the Coach Your PO course, a course by the Scrum Master Toolbox Podcast to help Scrum Masters develop their PO skills, and be able to help the PO’s they work with. We also refer to the Product Owner Sprint Checklist, a tool we developed to help you have that important conversation about the PO’s availability to the team, because when they are not available, we know, the team suffers!
About Lucia Alarcon
Lucia is a Delivery Lead and a coach working in Wellington NZ, leading an amazing development squad to achieve the delivery of multiple digital initiatives using Agile, creating a culture of empowerment, collaboration and communication. With 15+ years of experience, her professional (and personal!) journey has taken her through a variety of organizations and halfway around the world from Argentina. Lucia loves all things Agile, facilitation and coaching.
You can link with Lucia Alarcon on LinkedIn and connect with Lucia Alarcon on Instagram.
How Ben found his vocation for the Scrum Master role, and the techniques he applied to break into the tech industry and the Scrum Master role.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
About Ben Mills
Ben is a scrum master, a project manager and a Pastor. That’s a very unique journey that he is sharing with us.
He’s starting his career as a scrum master and is sharing his journey with us on this BONUS episode.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
Great PO’s are able to share the vision they have for the product. But how do they do it? In this segment, we talk about the approaches that help great Product Owners be clear about, and share the vision of the product in a way that motivates the team!
When PO’s take control and start acting like a manager, the team needs to stand back. This creates a series of anti-patterns that we explore in this segment. From the team being silent, to the PO starting to assign tasks to individual team members. Listen in to learn how Madhuri was able to help the PO and the team get out of this PO-as-a-manager anti-pattern.
Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.
About Madhuri Korapati
Madhuri a self-motivated servant leader with 14 years of software industry experience across Payments and Banking sectors. She is a Scrum Master at Mastercard, and enjoys helping teams in their agile transformation and showcasing their improvements.
You can link with Madhuri Korapati on LinkedIn and connect with Madhuri Korapati on Twitter.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
Madhuri starts by sharing her vision for a great Agile team, and then lists some of the questions she asks herself, as well as the team to help gage her own success as a Scrum Master. We also talk about how “work in progress limits” can help teams move quickly towards self-organization.
Madhuri starts by sharing with us that she prefers to use a different format every time, however, she also shares some of the formats she uses when starting off with a new team. We talk about the “Two truths and a lie” exercise, that helps team members know more about each other, and the “Candy Love” Agile retrospective format which helps create a positive atmosphere in the team.
Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!
About Madhuri Korapati
Madhuri a self-motivated servant leader with 14 years of software industry experience across Payments and Banking sectors. She is a Scrum Master at Mastercard, and enjoys helping teams in their agile transformation and showcasing their improvements.
You can link with Madhuri Korapati on LinkedIn and connect with Madhuri Korapati on Twitter.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
Madhuri was an active part of an Agile transformation at a department. They started by focusing on one team, and as she worked with that team, she noticed that things were moving slow. This helped her understand that, even if the team adopts practices and processes, there’s a deeper change that is needed, and each team member experiences the change in a different way, and at a different pace. Listen in to learn what is that deeper change, and learn more about the change curve model.
About Madhuri Korapati
Madhuri a self-motivated servant leader with 14 years of software industry experience across Payments and Banking sectors. She is a Scrum Master at Mastercard, and enjoys helping teams in their agile transformation and showcasing their improvements.
You can link with Madhuri Korapati on LinkedIn and connect with Madhuri Korapati on Twitter.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
The team we talk about in this episode was an example of a great team. They collaborated well, were able to tackle the challenges that came their way. However, after they were put on a bigger, higher pressure project, things started to change. Over time, in this new project, the team started to forget how to retrospect and improve as a team, and this started to affect their performance. Listen in to learn how Madhuri solved this slow developing, but high-impact anti-pattern.
Madhuri starts by introducing The Five Dysfunctions of a Team by Lencioni, to show how important it is for Scrum Masters to focus on building trust with their team members and other stakeholders. But how do you do that in practice? That’s what the book Speed of Trust by Stephen Covey comes in. This book, which Madhuri acknowledges has changed her own way of acting, helps explain what trust is in practice, and how to build that in your Scrum team.
How can Angela (the Agile Coach) quickly build healthy relationships with the teams she’s supposed to help? What were the steps she followed to help the Breeze App team fight off the competition? Find out how Angela helped Naomi and the team go from “behind” to being ahead of Intuition Bank, by focusing on the people! Download the first 4 chapters of the BOOK for FREE while it is in Beta!
About Madhuri Korapati
Madhuri a self-motivated servant leader with 14 years of software industry experience across Payments and Banking sectors. She is a Scrum Master at Mastercard, and enjoys helping teams in their agile transformation and showcasing their improvements.
You can link with Madhuri Korapati on LinkedIn and connect with Madhuri Korapati on Twitter.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
Madhuri had had great success with a team where she helped visualize their workflow, and the blockers they were struggling with. Moving into a new team, she tried to apply the same solution. However, things were not that simple, there were dynamics in the team that made the newfound visibility more of a problem than a solution. Listen in to learn how Madhuri worked around this problem, and the key lessons from this story.
About Madhuri Korapati
Madhuri a self-motivated servant leader with 14 years of software industry experience across Payments and Banking sectors. She is a Scrum Master at Mastercard, and enjoys helping teams in their agile transformation and showcasing their improvements.
You can link with Madhuri Korapati on LinkedIn and connect with Madhuri Korapati on Twitter.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
This Product Owner came from the business side of the organization. But she had an intuitive understanding of the practices that a PO needs. She went through the PO training and learned quickly how to help the team break down work. However, there was a challenge for the team that she was able to help with that goes far beyond the default PO responsibilities. Listen in to learn how this PO stepped up and helped the team deal with a critical problem.
When PO’s think they know everything there is to know, they are less likely to listen to the team and help them with concrete issues they face. When PO’s think they can tell the team how to do the work, things get complicated. In this segment, we explore the anti-patterns that emerge in a team that has to work with such a PO, and discuss how Scrum Masters can help those teams and the PO get to a more collaborative way of working.
Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.
About Kevin Pedersen
Kevin is a Managing Director, agile coach and international trainer for Growing Agile in South Africa. He is passionate about helping people connect to their purpose. This is best described in Growing Agile's vision 'to grow people and inspire ideas so that they can be the best version of themselves and we do that by changing the way people think about work'.
You can link with Kevin Pedersen on LinkedIn and connect with Kevin Pedersen on Twitter.