Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
In this episode, we talk about Solution Focused Coaching, an approach that Stephane started to apply with good results. We also discuss how we can assess progress in the teams we work with.
In this segment, we discuss two contrasting stances for our retrospectives. We discuss the contrasting Problem Solving and Solution Focused retrospectives. Stephane describes how to facilitate a Solution Focused retrospective.
Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!
About Stephane Thanasack
Stephane works with Agile clients in France, where he lives. He’s also the co-founder of Nowshak, a consulting company helping organizations in their transformation journey. He’s a certified professional coach by the International Coaching Federation.
You can link with Stephane Thanasack on LinkedIn.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
This company wanted to move from “project management” to “product management”, a shift that would require some significant changes. The company had put in place some agile roles, and “magically” converted Project Managers to Product Owners. This was when Stephane arrived to help. In this episode, we explore the common mistakes companies make when adopting Agile, and discuss what we can do to ensure the transition delivers on the promises!
In this episode, we refer to the Nexus Framework, which has been a topic on two different episodes of the podcast.
About Stephane Thanasack
Stephane works with Agile clients in France, where he lives. He’s also the co-founder of Nowshak, a consulting company helping organizations in their transformation journey. He’s a certified professional coach by the International Coaching Federation.
You can link with Stephane Thanasack on LinkedIn.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
This team worked on a product inside a big company. They delivered, and even held their retrospectives. However, they didn’t take action on the insights they collected from their retrospectives. This gave Stephane a memorable lesson: it’s not enough to “do all the ceremonies” to be Agile. And led Stephane to explore and learn how he could help teams benefit from retrospectives, to establish continuous improvement.
Stephane found the book Management 3.0 by Jurgen Appelo “simple and brilliant”. It gave him a sense of what systems are, and Systems Thinking. As he describes it, the book was a “game changer”.
In this segment, we also refer to the book Coaching Agile Teams by Lyssa Adkins.
How can Angela (the Agile Coach) quickly build healthy relationships with the teams she’s supposed to help? What were the steps she followed to help the Breeze App team fight off the competition? Find out how Angela helped Naomi and the team go from “behind” to being ahead of Intuition Bank, by focusing on the people! Download the first 4 chapters of the BOOK for FREE while it is in Beta!
About Stephane Thanasack
Stephane works with Agile clients in France, where he lives. He’s also the co-founder of Nowshak, a consulting company helping organizations in their transformation journey. He’s a certified professional coach by the International Coaching Federation.
You can link with Stephane Thanasack on LinkedIn.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
When Stephane started his career, not all things went according to plan. In this episode, Stephane shares a story of a moment where he froze in the face of verbal aggression. However, that would be the beginning of a new journey, that of a coach that is able to handle high-pressure situations, and even situations where someone might lose their cool. An insightful story that many coaches need to be ready for.
About Stephane Thanasack
Stephane works with Agile clients in France, where he lives. He’s also the co-founder of Nowshak, a consulting company helping organizations in their transformation journey. He’s a certified professional coach by the International Coaching Federation.
You can link with Stephane Thanasack on LinkedIn.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
About Charles Oppermann
Charles Oppermann is a 30-year veteran of the software industry. He prides himself on shipping high quality software that helps humanity; from the JAWS screen reader and making the internet accessible to people with disabilities while at Microsoft, and for the past decade; protecting people from online threats at Malwarebytes.
You can link with Charles Oppermann on LinkedIn and connect with Charles Oppermann on Twitter.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
Perhaps the most common anti-pattern in the PO role, is the “no real PO” anti-pattern. Either because of their absence, or because the organization downplays that role. In contrast, great PO’s show up everyday, and make sure they help the team, and ask for help from the team.
For Mandy, the PO that Ryan introduces, nothing was too much trouble. She was focused on helping the team succeed. When interacting with the team, she made sure the team had everything they needed to succeed. On the other hand, she was also very clear about what she wanted the team to help her achieve, and the problems they needed to help solve. In this episode, we discuss how the PO role is also a servant leader role.
The Product Owner “accountability” is very powerful, but many organizations think they can live without. The PO role is perhaps one of the linchpin roles in Scrum, but yet ignored or downplayed by many. In this episode we discuss why that is, and some of the least productive stances that people take when playing that role.
Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.
About Ryan Brook
Ryan is a practicing Agile Coach and Scrum Master based in the UK. He is also the co-creator of Scrum Lake, a safe community of practice focused on story telling and deep exploration with Scrum Masters from around the World. He holds both the PSM III and PSPO III and is a candidate Professional Scrum Trainer for scrum.org.
You can link with Ryan Brook on LinkedIn.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
Happiness and enjoyment are two of the metrics that Ryan focuses on to help his teams grow and evaluate his own success as a Scrum Master. We discuss Jason Little’s NPS for the team exercise that helps both the team and the Scrum Master evaluate their success. Ryan also suggests to look at metrics over time, and not only as a single number.
Ryan is a fan of gamification in Agile retrospectives. He suggests we use the “fun” side of the games we bring as a way to motivate team members to actively participate in the retrospective. He then explains how he focuses the retrospectives on feelings, rather than facts as a way to trigger insightful conversations.
Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!
About Ryan Brook
Ryan is a practicing Agile Coach and Scrum Master based in the UK. He is also the co-creator of Scrum Lake, a safe community of practice focused on story telling and deep exploration with Scrum Masters from around the World. He holds both the PSM III and PSPO III and is a candidate Professional Scrum Trainer for scrum.org.
You can link with Ryan Brook on LinkedIn.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
This organization wanted to adopt LeSS, the Large Scale Scrum Framework. However, the leadership team had first tried to “push” the change through. Unsurprisingly, that did not go as expected, so they took a different approach. They got all the teams together, explained their vision and worked with the Scrum Masters to facilitate the change they were looking for.
Listen in to learn how Ryan and his colleagues organized the new change process.
In this episode, we refer to Lean Change Management, and David Marquet’s work (David Marquet was a previous guest on the podcast).
About Ryan Brook
Ryan is a practicing Agile Coach and Scrum Master based in the UK. He is also the co-creator of Scrum Lake, a safe community of practice focused on story telling and deep exploration with Scrum Masters from around the World. He holds both the PSM III and PSPO III and is a candidate Professional Scrum Trainer for scrum.org.
You can link with Ryan Brook on LinkedIn.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
Ryan was working with a team that had responsibility over 6 different products. The team was under water and overwhelmed by all the work that was coming at them. As Ryan describes it there was a Zebra and a Hippo in the team (see Animals of Product Management), which made the team afraid of making decisions and move forward. This segment ends with a warning for Scrum Masters: “are you letting the bad behavior grow in your team?”
Ryan was offered The Hitchhiker’s Guide to Coaching by a mentor of his at the time. The book helped him to go beyond the facilitation skills he already had, and focus on skills like Active Listening, and understanding the implications from working in the Complex Domain. That book was a lesson on truly focusing on being empirical in his work.
How can Angela (the Agile Coach) quickly build healthy relationships with the teams she’s supposed to help? What were the steps she followed to help the Breeze App team fight off the competition? Find out how Angela helped Naomi and the team go from “behind” to being ahead of Intuition Bank, by focusing on the people! Download the first 4 chapters of the BOOK for FREE while it is in Beta!
About Ryan Brook
Ryan is a practicing Agile Coach and Scrum Master based in the UK. He is also the co-creator of Scrum Lake, a safe community of practice focused on story telling and deep exploration with Scrum Masters from around the World. He holds both the PSM III and PSPO III and is a candidate Professional Scrum Trainer for scrum.org.
You can link with Ryan Brook on LinkedIn.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
Ryan has a background as a school teacher. And even if he did not have a long background in the IT space, he was able to transform his teaching and facilitation skills into a strength in his Scrum Master role. His failure story takes us to a high-pressure environment where Ryan came in as a “turn around” Scrum Master. We discuss what happens when we want the team to improve, despite the team’s own wishes. Ryan shares some critical tips for Scrum Masters that are brought into a team “to change them”.
About Ryan Brook
Ryan is a practicing Agile Coach and Scrum Master based in the UK. He is also the co-creator of Scrum Lake, a safe community of practice focused on story telling and deep exploration with Scrum Masters from around the World. He holds both the PSM III and PSPO III and is a candidate Professional Scrum Trainer for scrum.org.
You can link with Ryan Brook on LinkedIn.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
We can’t always have the PO we want, however sometimes we get exactly what we need! In this episode, we also introduce an exercise for the team and PO to come to an agreement of how to best collaborate!
Great Product Owners can come from unexpected places. In this story, we hear about one team that thought they needed a super-experienced “heavy hitter” in their industry. Instead, they got a newbie PO that had little experience in their industry, however, that was just the right PO for that team, at that time. Listen in to learn why a newbie PO can be just the right thing for your team!
Carsten describes the “Bungie PO”, a PO that shows up briefly, but never when the team needs them. We explore some of the problems that arise from PO’s that constantly come and go, and what we can do to help the team work with the PO to establish a basis for collaboration.
In this segment, we refer to the exercise Build Your Own Scrum Master.
Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.
About Carsten Lützen
Carsten is an Agile Coach at the LEGO Group. Before that a Scrum Master for different teams. He has a deep love of graphical facilitation and professional coaching. Besides his full-time job, he shares weekly tips on YouTube and LinkedIn on Agile, Facilitation, and Coaching.
You can link with Carsten Lützen on LinkedIn and connect with Carsten Lützen on Twitter.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
Beyond the necessary assessment of what happens in the team when the Scrum Master “gets hit by a bus”, there’s a few other things that Carsten looks at to assess his success as a Scrum Master. We explore the relationship between team and PO, as well as how well the team understands why what they are developing matters, and is valuable!
As Carsten puts it when we start recording: “the best Retro format is ‘a new one’”. Nevertheless, he also has a favourite format, one that makes conversations easy, and helps the team generate positive collaboration energy. His favourite format is “The Retro Wheel”, a starfish retrospective format with one addition: appreciative feedback.
Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!
About Carsten Lützen
Carsten is an Agile Coach at the LEGO Group. Before that a Scrum Master for different teams. He has a deep love of graphical facilitation and professional coaching. Besides his full-time job, he shares weekly tips on YouTube and LinkedIn on Agile, Facilitation, and Coaching.
You can link with Carsten Lützen on LinkedIn and connect with Carsten Lützen on Twitter.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
In this episode, we explore the story of a team that started to question the way they did estimates. The PO would use the estimations provided by the team to make a certain number of assumptions and reports that just did not correspond to reality. In the quest to solve that problem, the team started to experiment with different approaches, and naturally evolved to a #NoEstimates approach. Carsten explains the steps the team went through as well as the insights at each step. A self-organized change story on adopting #NoEstimates!
In this episode, we refer to the #NoEstimates book.
About Carsten Lützen
Carsten is an Agile Coach at the LEGO Group. Before that a Scrum Master for different teams. He has a deep love of graphical facilitation and professional coaching. Besides his full-time job, he shares weekly tips on YouTube and LinkedIn on Agile, Facilitation, and Coaching.
You can link with Carsten Lützen on LinkedIn and connect with Carsten Lützen on Twitter.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
When Carsten started as a Scrum Master, he worked with a team of brilliant developers. The team worked well, and all seemed to function. However, soon after that, Carsten started working with a second team, and the problems started. Carsten found that he had let the team to its own devices, and grew apart from the team that had been working so well. Listen in to learn what happens when Scrum Masters get too far from the teams they are supposed to help!
In The Hitchhiker’s Guide to Coaching, Carsten learned some important lessons about the coaching approach and why Scrum Masters must be aware of their different stances (teaching, mentoring, coaching, and more!)
How can Angela (the Agile Coach) quickly build healthy relationships with the teams she’s supposed to help? What were the steps she followed to help the Breeze App team fight off the competition? Find out how Angela helped Naomi and the team go from “behind” to being ahead of Intuition Bank, by focusing on the people! Download the first 4 chapters of the BOOK for FREE while it is in Beta!
About Carsten Lützen
Carsten is an Agile Coach at the LEGO Group. Before that a Scrum Master for different teams. He has a deep love of graphical facilitation and professional coaching. Besides his full-time job, he shares weekly tips on YouTube and LinkedIn on Agile, Facilitation, and Coaching.
You can link with Carsten Lützen on LinkedIn and connect with Carsten Lützen on Twitter.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
As this story starts, we hear about a common situation for many Scrum teams: the Sprint has just ended, and the team is “almost” ready, if they could extend the Sprint by one week they would be done. Or so they thought. In this episode, we explore the many nasty consequences that come from extending a Sprint beyond its timebox. Listen in to learn why that should never be an option for you!
About Carsten Lützen
Carsten is an Agile Coach at the LEGO Group. Before that a Scrum Master for different teams. He has a deep love of graphical facilitation and professional coaching. Besides his full-time job, he shares weekly tips on YouTube and LinkedIn on Agile, Facilitation, and Coaching.
You can link with Carsten Lützen on LinkedIn and connect with Carsten Lützen on Twitter
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
From the Visionary PO to the PO that was down in the weeds of an overly long backlog, we discuss two contrasting examples of a sense of clarity and focus in the PO role.
Great PO’s combine a great product Vision (and the ability to communicate it), with savvy stakeholder management and communication. Additionally, a great PO is able to work with the team to understand when it is time to “pay down” some technical debt, and makes the case towards the stakeholders.
In this segment, we refer to the Scrum Master Toolbox’s Compelling Product Vision e-course (FREE when you sign-up), and the Tetris game.
One of the main tools for PO’s is the Backlog (both Sprint and Product Backlogs). However, many PO’s aren’t able to use that tool effectively. In this segment, we talk about the PO that was not able to keep the backlog short, and explore how Scrum Masters can help PO’s manage the Backlog effectively, as if it was a garden.
[IMAGE HERE] Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.
About Nancy Beers
Nancy says she is here to change the world one game at a time. She plays with people to learn or unlearn things. This can either be hard skills or soft skills (aka. Human skills)
You can link with Nancy Beers on LinkedIn and connect with Nancy Beers on Twitter.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
While retrospectives are a critical part of the Sprint, and the team’s evolution over time, there’s a problem when “everything” gets discussed only in the retrospective. Nancy shares her perspective on the importance of team conversations during the Sprint, right when the events to be analyzed take place.
Nancy is an avid gamer, and regularly adapts and creates games to help her in her work with teams. In this segment, we talk about how we can use certain games to help teams “get out of their head”, and learn to listen to the emotions caused by certain events in the sprint.
In this segment, we refer to Rory Story Cubes, a fun tool we can use to help teams be more creative in analysing the events of the Sprint.
Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!
About Nancy Beers
Nancy says she is here to change the world one game at a time. She plays with people to learn or unlearn things. This can either be hard skills or soft skills (aka. Human skills)
You can link with Nancy Beers on LinkedIn and connect with Nancy Beers on Twitter.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
Nancy, and her colleagues were working with a team from the customer service and account management department. As they worked more with those teams, it was clear that the “vanilla” approach would not fit those teams’ needs, so they started adapting some ideas from Scrum to that local context. In that process, they created SCROP, Scrum for Operations. Listen in to learn how you can adapt Scrum to operational teams like sales teams or customer service teams.
About Nancy Beers
Nancy says she is here to change the world one game at a time. She plays with people to learn or unlearn things. This can either be hard skills or soft skills (aka. Human skills)
You can link with Nancy Beers on LinkedIn and connect with Nancy Beers on Twitter.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
Nancy was working with a team that was high-energy and focused on delivering value. Every sprint they tried to ship software, but there was always something that was preventing them from releasing. Over time, the team and Nancy tried to bring that up with stakeholders, but all they got was “blame” for not delivering to production. And then the team lost it… Listen in to learn how teams may react when external blockers are identified, talked about, but never solved.
In this segment, we talk about 3 books that, as Nancy puts it, bring together 3 important lessons for Scrum Masters that try to help their teams perform. The books are: Drive by Daniel Pink, When by Daniel Pink, and Deep Work by Cal Newport. These books helped Nancy reconsider the cycle she sets up for her teams with the aim to help them perform better. In this segment, we also refer to Ayurveda, and Team Coaching.
How can Angela (the Agile Coach) quickly build healthy relationships with the teams she’s supposed to help? What were the steps she followed to help the Breeze App team fight off the competition? Find out how Angela helped Naomi and the team go from “behind” to being ahead of Intuition Bank, by focusing on the people! Download the first 4 chapters of the BOOK for FREE while it is in Beta!
About Nancy Beers
Nancy says she is here to change the world one game at a time. She plays with people to learn or unlearn things. This can either be hard skills or soft skills (aka. Human skills)
You can link with Nancy Beers on LinkedIn and connect with Nancy Beers on Twitter.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
Nancy has a background as both a project manager, as well as an Open Source contributor. Through her career, she eventually realized that the Scrum Master role would be a better fit for her because, as she puts it, it is about working with technology and humans, together! In this episode, we focus on that human aspect, and we learn that - sometimes - being transparent can have negative consequences. Listen in to learn how and when transparency can hurt you in the role of the Scrum Master.
About Nancy Beers
Nancy says she is here to change the world one game at a time. She plays with people to learn or unlearn things. This can either be hard skills or soft skills (aka. Human skills)
You can link with Nancy Beers on LinkedIn and connect with Nancy Beers on Twitter.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
In this episode, we explore how the skill of asking questions is so critical for PO’s, and we learn from Dahm some exercises to show the importance of that skill.
Great Product Owners are good at listening to the team, and the stakeholders, but mostly to the customers and the market. In this segment, we talk about how PO’s can practice deep listening, and use that skill to improve their effectiveness in the role.
Bad Product Owners have many lacking features, but in this segment, we focus especially on the inability to ask questions from the team, and the customers. Dahm shares some of his signature workshops, and how he uses those controlled environments to help PO’s learn how to go deeper in the understanding of the team and the customer.
Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.
About Dahm Hongchai
Dahm Hongchai is an Agile coach, a Scrum Master, and a business consultant with 5 years experience in high-tech and Startup industries in Silicon Valley, Thailand, and Australia. He was the first Thai to become a Scrum Trainer (ST) with Scrum Inc. Dahm also has 10+ years of experience with other approaches such as Lean Manufacturing and Six Sigma. And he is an Agile trainer and helps people to understand Agile via, for example Agile Cooking.
You can link with Dahm Hongchai on LinkedIn and connect with Dahm Hongchai on Twitter.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
As we dive into the definition of success, we learn about the skill of Deep Listening. Dahm walks us through how that skill can help Scrum Masters bring the team to understand each other better, and learn to collaborate effectively.
Dahm likes this simple format, because it helps people open up with the help of facilitation. The format is simple to explain and facilitate for Scrum MAsters, and can help them focus on helping the team members start, and continue their conversation.
Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!
About Dahm Hongchai
Dahm Hongchai is an Agile coach, a Scrum Master, and a business consultant with 5 years experience in high-tech and Startup industries in Silicon Valley, Thailand, and Australia. He was the first Thai to become a Scrum Trainer (ST) with Scrum Inc. Dahm also has 10+ years of experience with other approaches such as Lean Manufacturing and Six Sigma. And he is an Agile trainer and helps people to understand Agile via, for example Agile Cooking.
You can link with Dahm Hongchai on LinkedIn and connect with Dahm Hongchai on Twitter.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
Dahm was working with an exec team, which was not able to collaborate. Scrum Masters are responsible for collaboration in the teams they work with, and executives are just as much a team as any other team.
Dahm explains how we can help teams learn to collaborate, and create a trustful environment. In this segment, we refer to the book: The 5 Dysfunctions Of A Team by Lencioni.
About Dahm Hongchai
Dahm Hongchai is an Agile coach, a Scrum Master, and a business consultant with 5 years experience in high-tech and Startup industries in Silicon Valley, Thailand, and Australia. He was the first Thai to become a Scrum Trainer (ST) with Scrum Inc. Dahm also has 10+ years of experience with other approaches such as Lean Manufacturing and Six Sigma. And he is an Agile trainer and helps people to understand Agile via, for example Agile Cooking.
You can link with Dahm Hongchai on LinkedIn and connect with Dahm Hongchai on Twitter.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
In this episode, we discuss how teams are often unaware of what is going on around them. Their desire to perform and focus on their work, can lead them to ignore the dependencies around them. Dahm shares one such story, and we discuss what we can do as Scrum Masters to help teams be aware, and react to what other teams need around them.
In Peopleware, by DeMarco and Lister, Dahm found a call to focus on people, which was missing in his experience. Many businesses are good at technology, but are not so good with co-workers and people in the business. The book covers many insights that help Scrum Masters understand and implement the people focus that is often missing.
How can Angela (the Agile Coach) quickly build healthy relationships with the teams she’s supposed to help? What were the steps she followed to help the Breeze App team fight off the competition? Find out how Angela helped Naomi and the team go from “behind” to being ahead of Intuition Bank, by focusing on the people! Download the first 4 chapters of the BOOK for FREE while it is in Beta!
About Dahm Hongchai
Dahm Hongchai is an Agile coach, a Scrum Master, and a business consultant with 5 years experience in high-tech and Startup industries in Silicon Valley, Thailand, and Australia. He was the first Thai to become a Scrum Trainer (ST) with Scrum Inc. Dahm also has 10+ years of experience with other approaches such as Lean Manufacturing and Six Sigma. And he is an Agile trainer and helps people to understand Agile via, for example Agile Cooking.
You can link with Dahm Hongchai on LinkedIn and connect with Dahm Hongchai on Twitter.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
Dahm shares a story from his own journey as a Scrum Master. When Dahm started, he felt comfortable being a facilitator, which is an important skillset for Scrum Masters. However, that’s not enough. When reflecting on that story, Dahm understood that as a facilitator he was missing a critical aspect for the team to succeed: he wanted to facilitate Scrum, but the team was not ready for that. Listen in, to learn how Dahm changed his approach away from a pure-facilitation focus to a more leadership and coaching focus!
About Dahm Hongchai
Dahm Hongchai is an Agile coach, a Scrum Master, and a business consultant with 5 years experience in high-tech and Startup industries in Silicon Valley, Thailand, and Australia. He was the first Thai to become a Scrum Trainer (ST) with Scrum Inc. Dahm also has 10+ years of experience with other approaches such as Lean Manufacturing and Six Sigma. And he is an Agile trainer and helps people to understand Agile via, for example Agile Cooking.
You can link with Dahm Hongchai on LinkedIn and connect with Dahm Hongchai on Twitter.