Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
As this story starts, we hear how the team was starting to develop a blame culture. Sarah shares how she was able to help the team feel safe so that they could address the challenges they were facing instead of spiraling into a finger-pointing nightmare.
In Who Moved My Cheese? By Spencer Johnson, Sarah learned a few key lessons about change management. She shares with us some of those lessons that remind us how we can do a good job at change leadership in our Scrum Master role.
How can Angela (the Agile Coach) quickly build healthy relationships with the teams she’s supposed to help? What were the steps she followed to help the Breeze App team fight off the competition?
Find out how Angela helped Naomi and the team go from “behind” to being ahead of Intuition Bank, by focusing on the people!
About Sarah Finn
Sarah Finn is an Agile Coach, within an Agile Practice Team in Red Hat. Sarah currently works with an open-source community facing team called "The Community Platform Engineering Team". Sarah also helps co-manage the Agile DevOps Community of Practice. Sarah believes by simply creating a safe environment for discussion & collaboration can open up so many opportunities to work together towards continuous improvement.