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Scrum Master Toolbox Podcast

Every week day, Certified Scrum Master, Agile Coach and Business Consultant Vasco Duarte interviews Scrum Masters and Agile Coaches from all over the world to get you actionable advice, new tips and tricks, improve your craft as a Scrum Master with daily doses of inspiring conversations with Scrum Masters from the all over the world. Stay tuned for BONUS episodes when we interview Agile gurus and other thought leaders in the business space to bring you the Agile Business perspective you need to succeed as a Scrum Master. Some of the topics we discuss include: Agile Business, Agile Strategy, Retrospectives, Team motivation, Sprint Planning, Daily Scrum, Sprint Review, Backlog Refinement, Scaling Scrum, Lean Startup, Test Driven Development (TDD), Behavior Driven Development (BDD), Paper Prototyping, QA in Scrum, the role of agile managers, servant leadership, agile coaching, and more!
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Now displaying: 2019
Oct 25, 2019

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website

It’s not only how the Product Owners act at work that matters when it comes to great Product Owner examples. In this episode, we discuss how the private life of a Product Owner affects the team, and how the Product Owner’s private life is also affected by their approach to the role.

The Great Product Owner: Product Owner role boundaries to help the PO and the team

When we think about the Product Owner role, we often get stuck in the responsibilities of the role. However, it is important to understand what are the work-ethics, and work-life boundaries that great Product Owners have. In this episode, we talk about the Product Owner role from a human, personal perspective, and learn how this Product Owner setup his life to be a great product owner. Listen in to learn the approach at work, and how he separated work from personal life. 

The Bad Product Owner: The email micro-manager Product Owner

Email management is one of the anti-patterns we often see. In this segment, we talk about the micro-managing email-driven Product Owner, and how that pattern of behavior created conflict and problems in the relationship with the team. 

 

Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at: bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

 

About Susanne Taylor

Susanne is a transition coach, which translates to roles as: change management facilitator, organizational development consultant, scrum master, agile coach and community manager. (Often simultaneously.) Susanne has learned to be adaptable and resilient after having lived in Alaska, Japan, Taiwan and now Germany. She is passionate about accompanying people on journeys of transformation. (And she considers herself an introvert.)

You can link with Susanne Taylor on LinkedIn and connect with Susanne Taylor on Twitter.

Oct 24, 2019

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website

While it is tempting to define success as an end state for the work of the Scrum Master, it is important to recognize that the journey (how we get there) is also important. In this episode, we talk about a method to reflect on our work, and how that can help us navigate the challenges we will face as Scrum Masters. Take this episode, and reflect on your role, learn from what you have faced in the past, and keep the journey going.

Featured Retrospective Format of the Week: Liberating structures, the 3 W’s

We’ve talked about Liberating Structures in a past episodes, in this segment we talk about the “What?, So What?, Now What?” technique. We also discuss how we can bring team members into the retrospective so that they are present and focused on the retrospective.

 

About Susanne Taylor

Susanne is a transition coach, which translates to roles as: change management facilitator, organizational development consultant, scrum master, agile coach and community manager. (Often simultaneously.) Susanne has learned to be adaptable and resilient after having lived in Alaska, Japan, Taiwan and now Germany. She is passionate about accompanying people on journeys of transformation. (And she considers herself an introvert.)

You can link with Susanne Taylor on LinkedIn and connect with Susanne Taylor on Twitter.

Oct 23, 2019

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website

This organization was proud of their achievements. However, their culture was not allowing them to collaborate, and move the organization to the next stage. That move was critical for them to survive a changing market. 

In this episode, we discuss a non-conventional way to approach organizational change, and how that helped this particular organization. Listen in, to learn about why that approach worked and how you can apply that approach in your Scrum team.

 

About Susanne Taylor

Susanne is a transition coach, which translates to roles as: change management facilitator, organizational development consultant, scrum master, agile coach and community manager. (Often simultaneously.) Susanne has learned to be adaptable and resilient after having lived in Alaska, Japan, Taiwan and now Germany. She is passionate about accompanying people on journeys of transformation. (And she considers herself an introvert.)

You can link with Susanne Taylor on LinkedIn and connect with Susanne Taylor on Twitter.

Oct 22, 2019

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website

Working with a team of leaders, Susanne was facing a tough situation. The team was not able to collaborate. When investigating the situation, listening to the team members, and doing her own reflection, she realized what the problem was. In this episode, we talk about a critical need for teams to successfully self-organize, and how the move from micro-management to self-organization is a multistep journey.

 

Featured Book for the Week: Yes to the Mess: Surprising Leadership Lessons from Jazz 

In Yes to the Mess: Surprising Leadership Lessons from Jazz by Frank J. Barrett, Susanne learned to recognize the importance of having a clear framework for the team, but also letting the team members build on each other’s contribution. She learned that, once you have the right constraints in place, the team has an easier time being creative and clear in their decisions.

 

About Susanne Taylor

Susanne is a transition coach, which translates to roles as: change management facilitator, organizational development consultant, scrum master, agile coach and community manager. (Often simultaneously.) Susanne has learned to be adaptable and resilient after having lived in Alaska, Japan, Taiwan and now Germany. She is passionate about accompanying people on journeys of transformation. (And she considers herself an introvert.)

You can link with Susanne Taylor on LinkedIn and connect with Susanne Taylor on Twitter.

Oct 21, 2019

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website

When organizations bring people together in a team and then add a “planning” factor on top of them to “steer” them in the right direction, they might be losing the most powerful contribution of a team. 

In this episode, we discuss what Susanne learned from a situation where she overplanned things, and did not give the team enough freedom and space to bring in their skills and knowledge. A brilliant reminder that we, as Scrum Masters, must focus on the team, not the work! Let the team focus on the work, while you focus on the team.

 

About Susanne Taylor

Susanne is a transition coach, which translates to roles as: change management facilitator, organizational development consultant, scrum master, agile coach and community manager. (Often simultaneously.) Susanne has learned to be adaptable and resilient after having lived in Alaska, Japan, Taiwan and now Germany. She is passionate about accompanying people on journeys of transformation. (And she considers herself an introvert.)

You can link with Susanne Taylor on LinkedIn and connect with Susanne Taylor on Twitter.

Oct 18, 2019

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website

Although Proxy Product Owners may be an anti-pattern, there are cases in which that ability to be a bridge and translate the customer requirements will help the team. 

We also talk about the case of the PO that needed to learn to speak the team’s language.

The Great Product Owner: The translator Product Owner Proxy

It’s easy to be tempted to hire a very experienced Product Owner. However, in some situations, what the team needs is a hard-working Product Owner with a good understanding of technology, to help translate user/customer requirements into small enough stories. In this segment, we talk about the newbie PO, that was technical-minded and was able to translate the customer requirements in a way that helped the team.

The Bad Product Owner: The business PO, who did not speak User Story-language

When a Product Owner joins a team, and has little knowledge of the product, the team may need to step in and help the Product Owner. However, that help can detract from the PO’s need and ability to learn the product. In this segment, we discuss such a case, and how Izis was able to help that Product Owner step up and take on more responsibility.



Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at: bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

 

About Izis Filipaldi

Izis' mission is to help people to improve their knowledge and professional value inside organizations, applying the agile way of working. She has been working as an Agile Coach for more than 7 years, helping people to deliver products, developing an environment free of judgments where they can fail fast and learn faster. Continuous improvement of: people knowledge, product delivery, and work environment, are her 3 main focus on work. And she loves what she does!

You can link with Izis Filipaldi on LinkedIn and connect with Izis Filipaldi on Twitter

Oct 17, 2019

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website

As Scrum Masters, we aim to help teams progress in their ability to deliver value. However, it is important that we ask a few questions of the team behavior when reflecting on our own performance. We discuss some of the questions that Scrum Masters can ask to assess their own impact on the teams they serve.

Featured Retrospective Format for the Week: Focusing on action points

Although Izis prefers to use the 3-question retrospective format, she tends to not follow that format strictly. In this segment, we also discuss the importance of having a strong focus on defining and following-up on the action points from retrospectives.

 

About Izis Filipaldi

Izis' mission is to help people to improve their knowledge and professional value inside organizations, applying the agile way of working. She has been working as an Agile Coach for more than 7 years, helping people to deliver products, developing an environment free of judgments where they can fail fast and learn faster. Continuous improvement of: people knowledge, product delivery, and work environment, are her 3 main focus on work. And she loves what she does!

You can link with Izis Filipaldi on LinkedIn and connect with Izis Filipaldi on Twitter

Oct 16, 2019

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website

Scaling the use of Scrum in any organization is not easy. In this episode, we discuss Izis approach to that challenge from the Scrum Master perspective. Scrum Masters in larger organizations end up having to work with multiple teams. We explore an approach that may help Scrum Masters serve more teams, while amplifying their impact. 

 

About Izis Filipaldi

Izis' mission is to help people to improve their knowledge and professional value inside organizations, applying the agile way of working. She has been working as an Agile Coach for more than 7 years, helping people to deliver products, developing an environment free of judgments where they can fail fast and learn faster. Continuous improvement of: people knowledge, product delivery, and work environment, are her 3 main focus on work. And she loves what she does!

You can link with Izis Filipaldi on LinkedIn and connect with Izis Filipaldi on Twitter

Oct 15, 2019

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website

In Agile teams, Leadership has a different role. In this episode, we talk about the traditional approach to leadership in teams. From the technical lead, to the line manager, and how those roles should change to enable Agile teams. 

Featured Book for the Week: How to Win Friends and Influence People, by Dale Carnegie

In How to Win Friends and Influence People, by Dale Carnegie, Izis found a set of tools that help her in her daily work as a Scrum Master. The book was written in the 1930’s, on the back of the Great Depression, and shares some of the techniques that successful people used to achieve in their lives. Dale goes through many of those techniques and outlines simple approaches that can help Scrum Masters also achieve their goals and help their teams. 

 

About Izis Filipaldi

Izis' mission is to help people to improve their knowledge and professional value inside organizations, applying the agile way of working. She has been working as an Agile Coach for more than 7 years, helping people to deliver products, developing an environment free of judgments where they can fail fast and learn faster. Continuous improvement of: people knowledge, product delivery, and work environment, are her 3 main focus on work. And she loves what she does!

You can link with Izis Filipaldi on LinkedIn and connect with Izis Filipaldi on Twitter

Oct 14, 2019

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website

Some Agile transformations are doomed to failure. In this episode, we talk about the signs that indicate when Agile is not likely to be adopted in an organization.

We also talk about the importance for Scrum Masters to work at different levels of the organization, not only at the team level.

 

About Izis Filipaldi

Izis' mission is to help people to improve their knowledge and professional value inside organizations, applying the agile way of working. She has been working as an Agile Coach for more than 7 years, helping people to deliver products, developing an environment free of judgments where they can fail fast and learn faster. Continuous improvement of: people knowledge, product delivery, and work environment, are her 3 main focus on work. And she loves what she does!

You can link with Izis Filipaldi on LinkedIn and connect with Izis Filipaldi on Twitter

Oct 12, 2019

Diana and I were kicking around a few topics for this episode, and we ended up selecting “Agile and Leadership, friends or foes?” The idea is to talk about how Agile and Leadership play together (or not)

In this episode, we talk with Diana Larsen and Jutta Eckstein about what problems Leaders try to fix with Agile, what challenges they have when they try to adopt Agile, and we will do this with the focus on the Scrum Master role, and what they can do by working with the leaders of the organizations they work within.

Full show notes are available at https://scrum-master-toolbox.org/.

About Diana Larsen and Jutta Eckstein

Diana Larsen co-founded and collaborates in leadership of Agile Fluency™ Project. Diana co-authored the books Agile Retrospectives: Making Good Teams Great; Liftoff: Start and Sustain Successful Agile Teams; Five Rules for Accelerated Learning; and the seminal “Agile Fluency Model: A Brief Guide to Success with Agile” article.

You can link with Diana Larsen on LinkedIn and connect with Diana Larsen on Twitter

 

Jutta Eckstein works as an independent coach & consultant. 

As a developer, she started with XP in 97/98, started scaling agile in 2001 (and published about that in 2004), and am now Jutta focuses on company-wide agility.

You can link with Jutta Eckstein on LinkedIn and connect with Jutta Eckstein on Twitter

You can learn more at Jutta Eckstein’s website, and check out Jutta’s books on Amazon and LeanPub.

Jutta’s Agile Bossanova book is available here

Oct 11, 2019

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website

From an inexperienced PO to a PO with a clear Vision, in this episode, we explore two totally different types of Product Owners, and we learn from Nick what worked in those cases.

The Great Product Owner: The Clear Vision PO

This Product Owner behaved like a great PO from the start of the project. The PO had a clear vision for the end result and was able to filter all the requests and requirements. From the team’s perspective, the process felt seamless. 

If it was only like this for all teams we work with. Listen in to learn what made this PO so productive and his approach motivating for the team

The Bad Product Owner: The Inexperienced PO

At one point Nick was working with a new and inexperienced Product Owner. This did not make things easy, and the anti-patterns quickly started to surface. 

It was a coaching challenge for Nick. In this segment, we explore the techniques and approaches that Nick used to try and help this inexperienced PO.


Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at: bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Nick Stewart

Nick has worked in the "Projects Space" for the last 5 years, initially working with business change, then in IT using Prince 2, Waterfall and ultimately found Agile organically through pain of delivering projects using the other methodologies. More recently he has taken on a Delivery Lead role which allows him to continue to learn whilst helping teams deliver continuous value.

You can link with Nick Stewart on LinkedIn and connect with Nick Stewart on Twitter

Oct 10, 2019

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website

Nick shares the process a team went through to move from Scrum to Kanban. Their initial goal was not to move to Kanban, but through small steps and focusing on improving they found themselves using Kanban even without trying. 

Do you wish all change process would be this simple? Listen in to learn what steps Nick went through with the team.

 

About Nick Stewart

Nick has worked in the "Projects Space" for the last 5 years, initially working with business change, then in IT using Prince 2, Waterfall and ultimately found Agile organically through pain of delivering projects using the other methodologies. More recently he has taken on a Delivery Lead role which allows him to continue to learn whilst helping teams deliver continuous value.

You can link with Nick Stewart on LinkedIn and connect with Nick Stewart on Twitter

Oct 8, 2019

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website

This team that Nick was working with had trouble delivering on time. When Nick looked into it, he discovered that the team did not take into account all the work necessary to adhere to the Definition of Done. Once he found that, however, he had to work with the team to help them realize what was going on, and how they could become more predictable by simply taking into account what they had committed to: the Definition of Done criteria.

Featured Book of the Week: The Goal by Elyahu Goldratt

When reading The Goal by Goldratt, Nick had a lightbulb moment. In that book, the author describes the impact that one single aspect of work can have: throughput. 

The book describes how not paying attention to that aspect may destroy the ability to deliver value. 

In this episode, we also discuss The Phoenix Project by Gene Kim et al

 

About Nick Stewart

Nick has worked in the "Projects Space" for the last 5 years, initially working with business change, then in IT using Prince 2, Waterfall and ultimately found Agile organically through pain of delivering projects using the other methodologies. More recently he has taken on a Delivery Lead role which allows him to continue to learn whilst helping teams deliver continuous value.

You can link with Nick Stewart on LinkedIn and connect with Nick Stewart on Twitter

Oct 7, 2019

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website

Nick was working with a team that had just lost their Product Owner. The new Product Owner had a conflict of interest and was changing priorities mid-sprint. This is a common anti-pattern that many teams face. 

In this episode, we talk through Nick’s efforts to help the Product Owner understand the consequences of his behavior. It’s never an easy situation to be in, but we must be ready. 

About Nick Stewart

Nick has worked in the "Projects Space" for the last 5 years, initially working with business change, then in IT using Prince 2, Waterfall and ultimately found Agile organically through pain of delivering projects using the other methodologies. More recently he has taken on a Delivery Lead role which allows him to continue to learn whilst helping teams deliver continuous value.

You can link with Nick Stewart on LinkedIn and connect with Nick Stewart on Twitter.

Oct 4, 2019

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website

In this episode, we discuss two very different Product Owner patterns. We talk about a PO that felt their role was to be the voice of the customer, and the PO who felt the team was merely a “service provider” and they were the “outsider” who would demand service.

 


Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at: bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Sebastian Reverso

Sebastian is from Tucuman, Argentina. He has been working as a software developer since 2012 and as a Scrum Master since 2017. 

Among his favorite activities are mountain biking and football (soccer).

You can link with Sebastian Reverso on LinkedIn and connect with Sebastian Reverso on Twitter.

Oct 3, 2019

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website

Are you a Scrum mom? When assessing our own success as Scrum Masters, we must look not only at how the team performs but also how we get there. How we contribute to that team’s success. 

In this episode, we talk about some of the questions you can ask to learn if you are transitioning from that initial Scrum Mom role to an approach that allows the team to grow and continue on their own when you are not available.

Featured Retrospective Format for the Week: Liquid organizations, and how to adapt

When we reflect on our success or actions, we often focus on the task, and its success (or not). However, the way people contribute to the team may often be ignored. For example, a team member that is focused on helping others succeed may feel they are “not contributing”. In this episode, we discuss a different approach to retrospectives. An approach inspired by the concept of Liquid Organizations by Stelio Verzera, and that focuses on recognizing the contribution of each team member to the common success. Team members evaluate their peers’ contribution, so that the person who was focused on helping, may feel they contribute, even if they don’t work on many stories.

 

About Sebastian Reverso

Sebastian is from Tucuman, Argentina. He has been working as a software developer since 2012 and as a Scrum Master since 2017. 

Among his favorite activities are mountain biking and football (soccer).

You can link with Sebastian Reverso on LinkedIn and connect with Sebastian Reverso on Twitter.

Oct 2, 2019

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website

When introducing change to an organization, the way we present ideas and involve people become key aspects to our success. In this episode, we talk about how introducing ideas in different ways may have radically different results. We identify some approaches that have worked well, and we talk about the concept of “baby steps”, or relentless movement towards a direction. Finally, we discuss how to involve the team members directly in that process. As Scrum Masters we don’t need to tell the team what to do, they know. If they understand why the change is necessary, they can come up with the right steps.

 

About Sebastian Reverso

Sebastian is from Tucuman, Argentina. He has been working as a software developer since 2012 and as a Scrum Master since 2017. 

Among his favorite activities are mountain biking and football (soccer).

You can link with Sebastian Reverso on LinkedIn and connect with Sebastian Reverso on Twitter.

Oct 1, 2019

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website

As Sebastian started to work with multiple teams, he started to note some patterns of behavior that might cause problems. In this episode, we focus on the “professional jealousy” that some team members showed towards each other. We discuss how to detect it, and what the possible consequences of that behavior might be. Learn to detect it, and listen in to learn how Sebastian helped the team move forward.

In this episode, we refer to the Agile retrospective format: The Treasure Island, and to Solution Focused Coaching

Featured Book for the Week: Por Un Scrum Popular: Notas para una Revolución Ágile (Spanish Edition)

Por Un Scrum Popular by Mayer and Cyment is the Spanish edition of the popular: The People's Scrum by Tobias Mayer

Sebastian found especially informative the aspects of the day-to-day Scrum that the authors go through, and how they compare what work looks like when using Scrum and when not using Scrum. 

In this segment, we also refer to the Scrum Master Toolbox Podcast episode with Claudia Toscano where the book “Por un Scrum Popular” is discussed in more depth.

 

About Sebastian Reverso

Sebastian is from Tucuman, Argentina. He has been working as a software developer since 2012 and as a Scrum Master since 2017. 

Among his favorite activities are mountain biking and football (soccer).

You can link with Sebastian Reverso on LinkedIn and connect with Sebastian Reverso on Twitter.

Sep 30, 2019

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website

When Sebastian took up the Scrum Master role, he did not expect to face the trial by fire he was about the experience. A few months into that new role, he was facing a situation where the application was blowing up everywhere. As the team pushed to release quickly, they didn’t account for all the technical problems or even some of the non-functional requirements they had to adhere to. As a developer-turned-Scrum Master, Sebastian had to learn the hard way how to help teams “divide and conquer” their work. We discuss how we can avoid similar problems in other teams, and some of the techniques Sebastian learned to help teams in that same situation.

In this episode, we refer to the Jassy’s episode where he also describes a transition from developer to Scrum Master.

 

About Sebastian Reverso

Sebastian is from Tucuman, Argentina. He has been working as a software developer since 2012 and as a Scrum Master since 2017. 

Among his favorite activities are mountain biking and football (soccer).

You can link with Sebastian Reverso on LinkedIn and connect with Sebastian Reverso on Twitter.

Sep 28, 2019

In this BONUS episode, Tom Henricksen, the host of the Agile Online Summit presents this unique Agile conference that you can attend from home. 

The Agile Online Summit has been on since 2017, and is now in its third edition. From 500 participants in its first year, the AOS 19 will have 3000+ attendees from all over the world, and when you look at the list of speakers, it’s easy to understand why. AOS 19 will have, among others: 

  • Andrew Stellman will talk about the people aspects, and how those affect Agile adoption
  • Al Shallowly will explore the 3rd decade of Agile, and what it might bring
  • Rebecca Scott will share her ideas on how teams can improve their connection with other teams
  • Bob Gallen will speak about Product Ownership
  • Anantha Natarajan will share lessons from implementing agile in a non-IT organization
  • Richard Lawerence will share his experience and ideas about Behavior Driven Development

Date and place: October 7th to 11th

This session packed conference will take place online from October 7th to 11th. Beyond the recorded sessions that will be accessible in those dates, there will also be live sessions organized to help you ask direct questions from the participants as well as interact with your fellow conference attendees. 

For more details stay tuned to the Agile Online Summit website, where all the sessions are described, and where the information about upcoming live sessions will be added. 

A networking opportunity you can enjoy from home or at the office

As any IRL (in-real-life) conference, Agile Online Summit is a networking opportunity, which will help you get to know the speakers as well as other participants. There will be a slack channel available for all who sign-up at this link (NOTE: DISCOUNTED VIP TICKET for Scrum Master Toolbox Podcast fans). 

The Slack channel will be the preferred community hang-out area with channels for you to interact with participants from all over the world, but there will also be live sessions where you can ask questions directly from the speakers. Sign-up for the conference to know when those sessions take place (NOTE: Tickets are FREE for live attendance, purchase the VIP ticket for life-time access to the talks). 

About Tom Henricksen

Tom Henricksen is a technical professional and coach. After working for many years as a developer, Scrum Master, and manager he has made a lot of mistakes and wants to help others achieve their goals. Tom has a passion for sharing wisdom with other agilists.

Tom is the founder and host of the Agile Online Summit. 

You can link with Tom Henricksen on LinkedIn and connect with Tom Henricksen on Twitter

You can find Tom Henricksen’s website at MyITCareerCoach.com.

Sep 27, 2019

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website

From a confident Product Owner, the team can get a feeling that they are working on the right things, and use that to ask the right questions from the PO. However, sometimes that PO confidence can morph into an autocratic, micro-managing approach. We discuss how to identify when that happens and what to out for when working with confident Product Owners.

The Great Product Owner: Confident enough to be vulnerable

When a Product Owner understands well the product they are managing, it becomes easier for them to interact with the team. But that’s just the start. A great Product Owner is also able to say what they don’t know, and invite the team to bring their own knowledge and contribution to the process of defining what to work on. 

The Bad Product Owner: Second-guessing the team

Product Owners benefit from having technical knowledge of the product they manage. However, when they use that technical knowledge to second-guess the team, it’s easy for conflict to emerge. In this episode, we talk about how to work with PO’s that start by trying to micro-manage the team and second-guess their decisions. It’s not easy, but there are certain techniques we can use to help those PO’s

Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at: bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Jaime Bartol

Jaime has been a ScrumMaster/Agile Coach for 6 years with experience in large organizations as well as startup teams! She has worked with frontend and data engineering teams and even brought Agile to awesome marketing teams! Jaime's passion is about teams and using Agile/Scrum fundamentals to elevate efficiency, productivity, and joy!

You can link with Jaime Bartol on LinkedIn.

Sep 26, 2019

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website

It is usually a sign of progress and success when the team is able to execute the Scrum process without needing the presence of the Scrum Master. However, that’s only part of the success definition we discuss in this episode. We also talk about the need to focus on value and to have the team feel that they own the solution they are working on. 

Featured Retrospective Format for the Week: The Starfish retrospective

When we start experimenting with new retrospective formats, the Starfish retrospective is a good place to start. It allows for several “degrees” in the responses we get from team members, and can easily be adapted for different team contexts. The 5 categories, help consider different aspects from the more traditional: what went well? Not so well? What should we try?

 

About Jaime Bartol

Jaime has been a ScrumMaster/Agile Coach for 6 years with experience in large organizations as well as startup teams! She has worked with frontend and data engineering teams and even brought Agile to awesome marketing teams! Jaime's passion is about teams and using Agile/Scrum fundamentals to elevate efficiency, productivity, and joy!

You can link with Jaime Bartol on LinkedIn.

Sep 25, 2019

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website

In this episode, we discuss how Scrum Masters can introduce Scrum to non-software teams. Specifically, we share the story of a marketing team, and how Scrum was introduced. 

We discuss the differences between Scrum for Software and Scrum for non-software teams. We share tips on how to introduce Scrum to non-software teams. Finally, we review how Agile principles can help Scrum Masters find the right practices for non-software teams.

About Jaime Bartol

Jaime has been a ScrumMaster/Agile Coach for 6 years with experience in large organizations as well as startup teams! She has worked with frontend and data engineering teams and even brought Agile to awesome marketing teams! Jaime's passion is about teams and using Agile/Scrum fundamentals to elevate efficiency, productivity, and joy!

You can link with Jaime Bartol on LinkedIn.

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