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Scrum Master Toolbox Podcast: Agile storytelling from the trenches

Every week day, Certified Scrum Master, Agile Coach and Business Consultant Vasco Duarte interviews Scrum Masters and Agile Coaches from all over the world to get you actionable advice, new tips and tricks, improve your craft as a Scrum Master with daily doses of inspiring conversations with Scrum Masters from the all over the world. Stay tuned for BONUS episodes when we interview Agile gurus and other thought leaders in the business space to bring you the Agile Business perspective you need to succeed as a Scrum Master. Some of the topics we discuss include: Agile Business, Agile Strategy, Retrospectives, Team motivation, Sprint Planning, Daily Scrum, Sprint Review, Backlog Refinement, Scaling Scrum, Lean Startup, Test Driven Development (TDD), Behavior Driven Development (BDD), Paper Prototyping, QA in Scrum, the role of agile managers, servant leadership, agile coaching, and more!
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Now displaying: 2021
Mar 12, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Product Owners that learn to be available to the team, and need to learn to say “no” to stakeholders are the two aspects of product ownership we talk about in this PO episode. 

The Great Product Owner: Helping PO’s learn to work with the Scrum team

Great Product Owners are able to make time to talk with the teams, and to be available when they have questions, and topics to discuss. But we should not forget that part of our job as Scrum Masters is to make sure the PO fully understands their role in the team. 

In this segment, we refer to the results of the PO survey we ran a few years back, which lists the 7 most common Product Onwer anti-patterns

The Bad Product Owner: Learning to say “no” to stakeholders, a critical PO lesson

The toughest part of the PO job is to be able to say “no” so that the team (and the PO) can focus on the right things for the product and the customer. When a PO is unable to push back, and say “no” to stakeholders, many anti-patterns develop. The reason is simple: there are always many, many ideas of what could be done, but most will never add value to the product and customers. 

Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at: bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Sarah Finn

Sarah Finn is an Agile Coach, within an Agile Practice Team in Red Hat. Sarah currently works with an open-source community facing team called "The Community Platform Engineering Team". Sarah also helps co-manage the Agile DevOps Community of Practice. Sarah believes by simply creating a safe environment for discussion & collaboration can open up so many opportunities to work together towards continuous improvement.

You can link with Sarah Finn on LinkedIn and connect with Sarah Finn on Twitter.

Mar 11, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

When working with agile adoption, Sarah reminds us that we must help build momentum in the team by focusing on small wins at the start. This is especially important when working with a new team, that is not yet familiar with us. As time goes by, the team will learn to trust the change process is there to help them, not make it more difficult for them. 

When helping new teams adopt Agile, it is also critical to involve them in the process with simple techniques like asking them if they want, and feel ready, to run the Scrum ceremonies themselves. 

Featured Retrospective Format for the Week: The 4L’s retrospective

Sarah shares the 4L’s retrospective, a format that helps the team focus on the small improvements that create and foster a culture of continuous improvement. 

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome! 

About Sarah Finn

Sarah Finn is an Agile Coach, within an Agile Practice Team in Red Hat. Sarah currently works with an open-source community facing team called "The Community Platform Engineering Team". Sarah also helps co-manage the Agile DevOps Community of Practice. Sarah believes by simply creating a safe environment for discussion & collaboration can open up so many opportunities to work together towards continuous improvement.

You can link with Sarah Finn on LinkedIn and connect with Sarah Finn on Twitter.

Mar 10, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

When Sarah joined this team, she heard about how management had pushed on the team a particular solution which the team did not believe would work. Sarah had a difficult task: how to get the problem solved, but not let the team feel “pushed” onto a solution they did not believe in? Sarah shares how she was able to solve the problem by bringing people together and focusing the conversation on the goal. 

About Sarah Finn

Sarah Finn is an Agile Coach, within an Agile Practice Team in Red Hat. Sarah currently works with an open-source community facing team called "The Community Platform Engineering Team". Sarah also helps co-manage the Agile DevOps Community of Practice. Sarah believes by simply creating a safe environment for discussion & collaboration can open up so many opportunities to work together towards continuous improvement.

You can link with Sarah Finn on LinkedIn and connect with Sarah Finn on Twitter.

Mar 9, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

As this story starts, we hear how the team was starting to develop a blame culture. Sarah shares how she was able to help the team feel safe so that they could address the challenges they were facing instead of spiraling into a finger-pointing nightmare.

Featured Book of the Week: Who Moved My Cheese? By Spencer Johnson

In Who Moved My Cheese? By Spencer Johnson, Sarah learned a few key lessons about change management. She shares with us some of those lessons that remind us how we can do a good job at change leadership in our Scrum Master role. 

How can Angela (the Agile Coach) quickly build healthy relationships with the teams she’s supposed to help? What were the steps she followed to help the Breeze App team fight off the competition?

Find out how Angela helped Naomi and the team go from “behind” to being ahead of Intuition Bank, by focusing on the people!

Download the first 4 chapters of the BOOK for FREE while it is in Beta!

About Sarah Finn

Sarah Finn is an Agile Coach, within an Agile Practice Team in Red Hat. Sarah currently works with an open-source community facing team called "The Community Platform Engineering Team". Sarah also helps co-manage the Agile DevOps Community of Practice. Sarah believes by simply creating a safe environment for discussion & collaboration can open up so many opportunities to work together towards continuous improvement.

You can link with Sarah Finn on LinkedIn and connect with Sarah Finn on Twitter.

Mar 8, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

When helping a team adopt Scrum, we need to be aware of their journey with Agile and Scrum. This particular team, as Sarah learned quickly, was not ready, and Sarah has just thrown the team to the deep end of Scrum adoption. This is a great story for Scrum Masters wanting to learn how to help teams that are just at the start of their journey, and even skeptic of Agile. 

About Sarah Finn

Sarah Finn is an Agile Coach, within an Agile Practice Team in Red Hat. Sarah currently works with an open-source community facing team called "The Community Platform Engineering Team". Sarah also helps co-manage the Agile DevOps Community of Practice. Sarah believes by simply creating a safe environment for discussion & collaboration can open up so many opportunities to work together towards continuous improvement.

You can link with Sarah Finn on LinkedIn and connect with Sarah Finn on Twitter.

Mar 6, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

About Gene Connolly and Jeff Campbell

Gene Connolly is a Principal Software Developer at Meltwater. He has dedicated his career to improving the quality of life of legacy software systems during their golden years and making the most complex problems he can find slightly less complex.

You can link with Gene Connolly on LinkedIn and connect with Gene Connolly on Twitter.

Jeff is an Agile Coach who considers the discovery of Agile and Lean to be one of the most defining moments of his life and considers helping others to improve their working life not to simply be a job, but a social responsibility. 

He is the author of actionable agile tools, which you can get on Amazon and directly from the author at bit.ly/aatbook

As an Agile Coach, he has worked with driving Agile transformations in organizations both small and large.

You can link with Jeff Campbell on LinkedIn and connect with Jeff Campbell on Twitter

You can also learn more about Jeff Campbell’s work at his company’s website.

Mar 5, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Leadership is one of the key set of skills that we must help PO’s master. When working with PO’s we must pay attention to their ability to work with multiple different stakeholders.

The Great Product Owner: Leadership skills for Scrum PO’s

Leadership is one of the key skills that Product Owners need to develop. After all, their work depends on many people making the right decisions for the products they own. In this segment, we talk about some of those aspects of leadership that Product Owners must be good at.

The Bad Product Owner: Playing the PO role, a first-person story

When Ravi played the PO role, he experienced how hard it was to take his own advice. We discuss some of the most difficult aspects of the PO role, and some of the signs of problems to look out for as Scrum Masters.

Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at: bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Ravi Jay

Ravi started his career as a Mainframes developer in 2004 and was introduced to agility in 2007. He went from hating Scrum Masters to loving Kanban very quickly but became a believer in agile methods after learning by losing money implementing SAFe in his London-based startup in 2011. Over 16 years, Ravi has specialized in driving value out of complex software, hardware, firmware and organizational change programs using various large-scale agile and traditional methods across industries. He enjoys spending time coaching and building teams that create products, people love to use.

You can link with Ravi Jay on LinkedIn and connect with Ravi Jay on Twitter.

Mar 4, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

When thinking about Success for a Scrum team, Ravi shares 5 questions that he asks often to assess the team’s state. Ravi also shares why he does not ask any more “output-focused” questions when assessing the team’s success, but rather focuses on the impact of their work. 

Featured Retrospective Format for the Week: The Dart Board Retrospective 

A fun and visual format, the Dart Board (resource: a Trello board filled with many Retro formats) is a way to discuss the last sprint from different perspectives: People, Process, and Product. Use this format to help make sense of many different trends in the team.

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome! 

About Ravi Jay

Ravi started his career as a Mainframes developer in 2004 and was introduced to agility in 2007. He went from hating Scrum Masters to loving Kanban very quickly but became a believer in agile methods after learning by losing money implementing SAFe in his London-based startup in 2011. Over 16 years, Ravi has specialized in driving value out of complex software, hardware, firmware and organizational change programs using various large-scale agile and traditional methods across industries. He enjoys spending time coaching and building teams that create products, people love to use.

You can link with Ravi Jay on LinkedIn and connect with Ravi Jay on Twitter.

Mar 3, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Change is never an easy process, and in modern organizations that is made even more difficult because of the complex links and dependencies between the different areas. In this episode, Ravi shares how by succeeding at change in one part of the organization, the problems became worse, a typical case of “local success and collective failure”.

About Ravi Jay

Ravi started his career as a Mainframes developer in 2004 and was introduced to agility in 2007. He went from hating Scrum Masters to loving Kanban very quickly but became a believer in agile methods after learning by losing money implementing SAFe in his London-based startup in 2011. Over 16 years, Ravi has specialized in driving value out of complex software, hardware, firmware and organizational change programs using various large-scale agile and traditional methods across industries. He enjoys spending time coaching and building teams that create products, people love to use.

You can link with Ravi Jay on LinkedIn and connect with Ravi Jay on Twitter.

Mar 2, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

This team was full of “rock-stars”, but something was not working as expected. The architects were seen by the team as someone to look up to, and that affected how they estimated their work. Aiming to please, the team was getting into trouble. This helped Ravi understand an important lesson: building a rock-star team is always better than building a team of rock stars!

Featured Book of the Week: The Phoenix Project, by Gene Kim

In The Phoenix Project by Gene Kim was a book that helped Ravi understand some of the problems he had faced in his own work. It was a book that opened his eyes to some of the common problems that he later would face as a Scrum Master.

How can Angela (the Agile Coach) quickly build healthy relationships with the teams she’s supposed to help? What were the steps she followed to help the Breeze App team fight off the competition?

Find out how Angela helped Naomi and the team go from “behind” to being ahead of Intuition Bank, by focusing on the people!

Download the first 4 chapters of the BOOK for FREE while it is in Beta!

About Ravi Jay

Ravi started his career as a Mainframes developer in 2004 and was introduced to agility in 2007. He went from hating Scrum Masters to loving Kanban very quickly but became a believer in agile methods after learning by losing money implementing SAFe in his London-based startup in 2011. Over 16 years, Ravi has specialized in driving value out of complex software, hardware, firmware and organizational change programs using various large-scale agile and traditional methods across industries. He enjoys spending time coaching and building teams that create products, people love to use.

You can link with Ravi Jay on LinkedIn and connect with Ravi Jay on Twitter.

Mar 1, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

When working with a new team, he understood that something was off. The team was new to Agile, and the project was already late. The transition was too much for that team. Listen in to learn what Ravi did to help that team in a high-pressure situation. 

About Ravi Jay

Ravi started his career as a Mainframes developer in 2004 and was introduced to agility in 2007. He went from hating Scrum Masters to loving Kanban very quickly but became a believer in agile methods after learning by losing money implementing SAFe in his London-based startup in 2011. Over 16 years, Ravi has specialized in driving value out of complex software, hardware, firmware and organizational change programs using various large-scale agile and traditional methods across industries. He enjoys spending time coaching and building teams that create products, people love to use.

You can link with Ravi Jay on LinkedIn and connect with Ravi Jay on Twitter.

Feb 26, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

In this episode, we talk about one of the key skills for successful Product Owners: the ability to listen to, and learn from the team.

The Great Product Owner: The PO that could listen and learn from the team

The ability to listen to the team and take advantage of that is one of the key characteristics of great Product Owners. After all, the team are the experts on the “how to deliver” question. In this segment, we share some tips that can help Product Owners become great listeners. 

The Bad Product Owner: The PO that was not able to listen

The opposite PO is the PO that can’t listen. Maybe they have too much going on, or it is just not how they work. In these cases, Scrum Masters must learn how to help Product Owners learn to listen. We discuss tips and tools to help PO’s that are too impatient to listen to the team.

Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at: bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Helen Garcia

Helen's been in projects for over 10 years, everything from construction to pharma to more recently gaming. Not only does she want to bring an Agile mindset to organizations that are ready for change but she also strongly believes that Agile can be just as effective at home. Bringing value sooner, safer and happier thanks to Jon Smart it's a quote Helen take most places!

You can link with Helen Garcia on LinkedIn and connect with Helen Garcia on Twitter

You can also visit Helen Garcia’s website to learn more about her work.

Feb 25, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Teams go through their own learning journey. During that process, they experience different learning perspectives, from following the rules to going beyond the rules of Scrum (the Shu-Ha-Ri model). However, we must help them reflect on when they are ready to go beyond the “rules of the game”. We discuss how we can best help our teams go through the learning journey at their own pace, without jumping important steps!

Featured Retrospective Format for the Week: Strengths and Weaknesses for Remote teams

The format that Helen shares with us is tailored for remote teams and focuses on helping all team members share their perspectives on the team and its progress. Helen also shares a cool tip on how to keep the engagement throughout the retrospective. 

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome! 

About Helen Garcia

Helen's been in projects for over 10 years, everything from construction to pharma to more recently gaming. Not only does she want to bring an Agile mindset to organizations that are ready for change but she also strongly believes that Agile can be just as effective at home. Bringing value sooner, safer and happier thanks to Jon Smart it's a quote Helen take most places!

You can link with Helen Garcia on LinkedIn and connect with Helen Garcia on Twitter

You can also visit Helen Garcia’s website to learn more about her work.

Feb 24, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

When it comes to software development, every Scrum Master knows about how the “incremental” approach is the way to go. That’s why it is so critical to learn from why that works and apply it to other changes, like organization or team changes. In this episode, we talk about the incremental approach to change leadership!

About Helen Garcia

Helen's been in projects for over 10 years, everything from construction to pharma to more recently gaming. Not only does she want to bring an Agile mindset to organizations that are ready for change but she also strongly believes that Agile can be just as effective at home. Bringing value sooner, safer and happier thanks to Jon Smart it's a quote Helen take most places!

You can link with Helen Garcia on LinkedIn and connect with Helen Garcia on Twitter

You can also visit Helen Garcia’s website to learn more about her work.

Feb 23, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

This team would not speak up. That puzzled Helen. We explore the anti-pattern of the silent team that would not speak their mind, and what happened. Through this story, we discuss how we, as Scrum Masters, can help teams grow and be confident of their ideas, and take responsibility for their success.

Featured Book of the Week: Coaching Agile teams by Lyssa Adkins

In Coaching Agile Teams by Lyssa Adkins, Helen found inspiring stories that changed her perspective on the Scrum Master role. Through this book, she started her learning journey, and explored how to coach teams, and become a better coach herself.

About Helen Garcia

Helen's been in projects for over 10 years, everything from construction to pharma to more recently gaming. Not only does she want to bring an Agile mindset to organizations that are ready for change but she also strongly believes that Agile can be just as effective at home. Bringing value sooner, safer and happier thanks to Jon Smart it's a quote Helen take most places!

You can link with Helen Garcia on LinkedIn and connect with Helen Garcia on Twitter

You can also visit Helen Garcia’s website to learn more about her work.

Feb 22, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Helen was a Project Manager before changing to the Scrum Master role. That transition was not an easy one, and she shares her struggles and lessons learned. 

The story we explore in this episode is about how sometimes we fail to take into account that our team members may be in a different step of the journey than we are. We talk about what that means in practice, how it affects our performance, and discuss some tips to make sure that we always meet our team members where they are, in their own learning journey. 

 

About Helen Garcia

Helen's been in projects for over 10 years, everything from construction to pharma to more recently gaming. Not only does she want to bring an Agile mindset to organizations that are ready for change but she also strongly believes that Agile can be just as effective at home. Bringing value sooner, safer and happier thanks to Jon Smart it's a quote Helen take most places!

You can link with Helen Garcia on LinkedIn and connect with Helen Garcia on Twitter

You can also visit Helen Garcia’s website to learn more about her work.

Feb 20, 2021

In this episode, we talk with Johanna about some key insights and tips from her latest book series: Modern Management.

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

About Johanna Rothman

People know Johanna as the “Pragmatic Manager.” She provides frank advice—often with a little humor—for really tough problems. She helps leaders and managers do reasonable things that work.

She has written many books. At least 13 if my count is right.

She also writes articles for all kinds of places, including Better Software, IEEE Software, and Cutter IT Journal to name just three. She's keynoted on five continents and is not sure (yet) she wants to go to Antarctica.

Johanna can help you create projects, teams, and organizations that work.

You can link with Johanna Rothman on LinkedIn and connect with Johanna Rothman on Twitter.

Feb 19, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

The relationship between PO, team and stakeholders is critical. We talk about some of the anti-patterns, as well as what would a great community-building PO look like.

The Great Product Owner: Growing the Product Development community as a PO

Product Owners that can take advantage of the team’s ingenuity and creativity are more likely to succeed in their role! This PO would listen to the team’s ideas on what to demo, and act as the bridge between the team and the business stakeholders, effectively creating a “wider” product development team that included not only the team, but the PO and the stakeholders as well! 

The Bad Product Owner: The “over-engineer all the things” PO

When Product Owners try to “control” the team by dictating how they should be working on the stories, and ignoring their ideas they prevent the team from bringing in their creative input and augmenting the PO’s ideas. In this segment, we also talk about the “not enough detail” and the “over-engineer all the things” PO, who does not understand the MVP (Minimum Viable Product) mindset. 

Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at: bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Chris Foley

Chris is a Principal Systems Design Engineer at Red Hat working in the area of Engineering Improvement. He has over 20 years of experience in software and has filled PO and ScrumMaster roles. The team, to Chris, is the essence of the whole process and the Scrum Masters role is to help optimize that. He uses his experience from the sporting world to draw parallels around how successful teams function.

You can link with Chris Foley on LinkedIn and connect with Chris Foley on Twitter.

Feb 18, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

We start by assessing that “a really good, functioning team” is what success looks like for a Scrum Master. But we continue by developing that idea, and discussing some of the characteristics of great teams. In this segment, we also address the critical subject of “language” in teams, and how the lack of that common language can negatively impact a team. 

Featured Retrospective Format for the Week: Future-espective, traveling to the future

In this segment, we talk about the forward-looking retrospective (the future-espective), which allows the team to imagine, and define what success would look like, including the behaviors and the conditions need to setup “now” to be successful in the future. 

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experiences: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome! 

 

About Chris Foley

Chris is a Principal Systems Design Engineer at Red Hat working in the area of Engineering Improvement. He has over 20 years of experience in software and has filled PO and ScrumMaster roles. The team, to Chris, is the essence of the whole process and the Scrum Masters role is to help optimize that. He uses his experience from the sporting world to draw parallels around how successful teams function.

You can link with Chris Foley on LinkedIn and connect with Chris Foley on Twitter.

Feb 17, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

This organization’s planning process was about commitments, not shared understanding. This led to teams planning their work, and invariably coming to the conclusion that they could not deliver “because others…”. The organization would then spend time reassessing the output of the planning process, but never addressing the root cause of the problem. In this episode, we learn about how Chris and others in that organization started to develop a completely different approach: Continuous Planning for a multi-team organization.

 

About Chris Foley

Chris is a Principal Systems Design Engineer at Red Hat working in the area of Engineering Improvement. He has over 20 years of experience in software and has filled PO and ScrumMaster roles. The team, to Chris, is the essence of the whole process and the Scrum Masters role is to help optimize that. He uses his experience from the sporting world to draw parallels around how successful teams function.

You can link with Chris Foley on LinkedIn and connect with Chris Foley on Twitter.

Feb 16, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

In this episode, we talk about the “heroes” anti-pattern, which describes the case of a team that is focused on the performance of its members, rather than the whole team. It starts with the siloed knowledge and skills, which cases over-dependence on a single team member for certain work, and hampers the team when that specific team member is out. Liste in to learn how to help your team get out of that self-defeating pattern.

Featured Book of the Week: Mindset, The New Psychology Of Success by Carol S. Dweck

In Mindset: The New Psychology of Success by Carol S. Dweck, Chris found the concept of the “Growth Mindset” a model that helped him work with teams to develop their ways of working. And he also found that model useful in his study for coaching accreditation.

 

About Chris Foley

Chris is a Principal Systems Design Engineer at Red Hat working in the area of Engineering Improvement. He has over 20 years of experience in software and has filled PO and ScrumMaster roles. The team, to Chris, is the essence of the whole process and the Scrum Masters role is to help optimize that. He uses his experience from the sporting world to draw parallels around how successful teams function.

You can link with Chris Foley on LinkedIn and connect with Chris Foley on Twitter.

Feb 15, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

When organizations start their journey towards agility, it is normal, and predictable that not all participants in the journey will have the same level of understanding. In this story, Chris shares the common misunderstanding around the estimation conversation, and how it may generate conflict between teams and stakeholders. What’s a Scrum Master to do in those situations? First, we need to start by recognizing what step of the journey we are in, and what is still ahead of us! But there’s a lot more that Chris shares about the start of the Agile adoption journey.

 

About Chris Foley

Chris is a Principal Systems Design Engineer at Red Hat working in the area of Engineering Improvement. He has over 20 years of experience in software and has filled PO and ScrumMaster roles. The team, to Chris, is the essence of the whole process and the Scrum Masters role is to help optimize that. He uses his experience from the sporting world to draw parallels around how successful teams function.

You can link with Chris Foley on LinkedIn and connect with Chris Foley on Twitter

Feb 12, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website.

When a PO is absent, the challenge is to engage with them and help them understand how to best work with the team with the available time. Learn also how you can help Product Owners benefit from great refinement meetings.

The Great Product Owner: Techniques for great refinement meetings

In this episode, we learn how something that may look like an anti-pattern can - with the right mindset and technique - become an asset for the team. We hear how the vague user stories this PO brought to the team were actually a method to engage the team, and have great refinement meetings!

The Bad Product Owner: Overcoming the absent PO anti-pattern

This Product Owner had a “day job” that required attention and time. That led to the team suffering from an absent PO. How do we solve such a problem for the team? Joe shares the story, and the techniques he used to engage with the PO and help both team and PO tackle the problem.

Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at: bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Joe Auslander

Joe is into game/experience design and enjoys working with teams to solve unique problems. In the past this has been in areas of ship repair, crew coordination, television production and software delivery. Joe enjoys learning and sharing what he has learned and he particularly loves seeing people succeed. 

You can link with Joe Auslander on LinkedIn and connect with Joe Auslander on Twitter.

Feb 11, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website.

How do we build trust in a team? Trust between team members is one of the ingredients for success, but it requires deliberate work from Scrum Master and team members. In this episode, we talk about the signs that trust has developed in the team, and how Scrum Masters can help build trust with concrete steps. 

Featured Retrospective Format for the Week: The Agile Retrospective format innovation challenge

Joe gave himself the challenge of not repeating an Agile Retrospective format with a team, and that led to a lot of innovation and many new formats learned. Joe shares some of the insights he got from that experience as well as some tips on how to prepare for that challenge.

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experiences: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome! 

About Joe Auslander

Joe is into game/experience design and enjoys working with teams to solve unique problems. In the past this has been in areas of ship repair, crew coordination, television production and software delivery. Joe enjoys learning and sharing what he has learned and he particularly loves seeing people succeed. 

You can link with Joe Auslander on LinkedIn and connect with Joe Auslander on Twitter.

Feb 10, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website.

When Joe came into this organization, they were stuck in the never-ending discussion of how to best setup their teams to adopt SAFe. How can we help teams that are stuck in that situation? Joe shares how simple visualization techniques helped unstuck this team and get started with concrete steps in their journey to scaling Agile.

About Joe Auslander

Joe is into game/experience design and enjoys working with teams to solve unique problems. In the past this has been in areas of ship repair, crew coordination, television production and software delivery. Joe enjoys learning and sharing what he has learned and he particularly loves seeing people succeed. 

You can link with Joe Auslander on LinkedIn and connect with Joe Auslander on Twitter.

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