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Scrum Master Toolbox Podcast: Agile storytelling from the trenches

Every week day, Certified Scrum Master, Agile Coach and Business Consultant Vasco Duarte interviews Scrum Masters and Agile Coaches from all over the world to get you actionable advice, new tips and tricks, improve your craft as a Scrum Master with daily doses of inspiring conversations with Scrum Masters from the all over the world. Stay tuned for BONUS episodes when we interview Agile gurus and other thought leaders in the business space to bring you the Agile Business perspective you need to succeed as a Scrum Master. Some of the topics we discuss include: Agile Business, Agile Strategy, Retrospectives, Team motivation, Sprint Planning, Daily Scrum, Sprint Review, Backlog Refinement, Scaling Scrum, Lean Startup, Test Driven Development (TDD), Behavior Driven Development (BDD), Paper Prototyping, QA in Scrum, the role of agile managers, servant leadership, agile coaching, and more!
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Now displaying: April, 2022
Apr 30, 2022

BONUS: The psychology of communicating data with Dan Vacanti

About Dan Vacanti

Daniel Vacanti is a 20+ year software industry veteran who has spent most of the last years focusing on Lean and Agile practices. In 2007, he helped to develop the Kanban Method for knowledge work. He also co-founded ActionableAgile which provides industry leading predictive analytics tools and services to any Lean-Agile process. Dan co-founded ProKanban.org a community focused initiative to help people learn about Kanban.

You can link with Dan Vacanti on LinkedIn and connect with Dan Vacanti on Twitter

Dan also hosts his own podcast, DrunkAgile. Check out Dan Vacanti’s books on Amazon.

Apr 29, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

The Great Product Owner: Quick decisions, and excellent at collaboration

A great Product Owner knows the value they bring to the team and the stakeholders. They work with stakeholders and the team to make decisions, and  are not afraid to challenge some decisions. Finally, we talk about the PO’s as critical success enablers for the team, and how Scrum Masters can work with the PO’s to define success for the team and the product. 

The Bad Product Owner: Without a strategy, the PO brings only confusion

When Product Owners lack a strategy for their product, they create more than confusion for the team. In some cases, they become mere list managers, and don’t bring the insight the teams need to the work. In this segment, we discuss how important it is to help Product Owners that are stuck in these anti-patterns, as their performance directly affects the teams we work with. 

Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Steen Villumsen

Steen is an Agile Coach, who calls himself a conceptualiser and a communicator. His focus is on moving people and supporting change through coaching.

You can link with Steen Villumsen on LinkedIn.

Apr 28, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Steen suggests that we start by defining success for ourselves. It’s from that reflection that we are able to create an approach to reach that state. Once we have defined what success looks like, then we can start working with the team to reach that level of performance. Listen in to learn what criteria Steen uses in his own definition of success. 

Featured Retrospective Format for the Week: The Car Retrospective

The Car Retrospective is a metaphor retrospective that helps teams project onto the car what is going on in the team, and how the Sprint went. Listen in to learn how Steen suggests to run this retrospective format. 

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

About Steen Villumsen

Steen is an Agile Coach, who calls himself a conceptualiser and a communicator. His focus is on moving people and supporting change through coaching.

You can link with Steen Villumsen on LinkedIn.

Apr 27, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Steen shares the story of a transition from Waterfall to Agile. He describes an approach to change that starts with some small changes, and slowly increases the things under change with the aim to make the process feel more like a natural evolution. Listen in to learn about the process and the lessons that Steen learned along the way. 

In this episode, we refer to the Cycle of Change by Rick Maurer (PDF article).

About Steen Villumsen

Steen is an Agile Coach, who calls himself a conceptualiser and a communicator. His focus is on moving people and supporting change through coaching.

You can link with Steen Villumsen on LinkedIn.

Apr 26, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

The team Steen was working with, wanted to do Scrum by the book, which, in their mind, meant attending to every request the Product Owner would bring to them. However, Steen started to see a loss of focus, and messy Sprint planning sessions. The team was not able to help the PO focus, and create a coherent Vision. This story illustrates why it is so important to be ready to help our Product Owners. In this episode, we refer to the Coaching Your PO e-course that we put together to help Scrum Masters that want to help their Product Owners

Featured Book of the Week: Getting Things Done, by David Allen

The book Getting Things Done by David Allen resonated with Steen, and helped him understand that, as professionals, we must have a system that we can trust. As Scrum Masters, we are very often attending to many burning platforms, and being able to manage with that diverse focus of attention is a key skill that GTD (Getting Things Done) helps with.

How can Angela (the Agile Coach) quickly build healthy relationships with the teams she’s supposed to help? What were the steps she followed to help the Breeze App team fight off the competition? Find out how Angela helped Naomi and the team go from “behind” to being ahead of Intuition Bank, by focusing on the people! Download the first 4 chapters of the BOOK for FREE while it is in Beta!

About Steen Villumsen

Steen is an Agile Coach, who calls himself a conceptualiser and a communicator. His focus is on moving people and supporting change through coaching.

You can link with Steen Villumsen on LinkedIn.

Apr 25, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Steen took on the challenge of being both a Scrum Master and a Product Owner. In his eagerness to help the team adoption Agile, he ended up putting too many things in motion, and got frustrated when the team did not follow at the speed he wanted. This brought him an important lesson about how teams adopt Agile over time. 

About Steen Villumsen

Steen is an Agile Coach, who calls himself a conceptualiser and a communicator. His focus is on moving people and supporting change through coaching.

You can link with Steen Villumsen on LinkedIn.

Apr 22, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

The Great Product Owner: Helping teams succeed, a key task for the PO

As Luís puts it: “We underestimate how hard it is to be a PO”, which is one more reason to be happy when we get to work with an example Product Owner. We should be highlighting, and talking a lot more about how to become a great PO, because it is so difficult! Luís shares how this PO worked with the team to tackle their biggest challenge: long time to release. The PO understood that, and helped the team remove work from each release for the team to be able to release in time. 

In this segment, we talk about the Opportunity Solution tree by Teresa Torres (check this podcast episode with Teresa), which borrows from a Theory Of Constraints tool: the current reality tree.

The Bad Product Owner: The PO that was afraid to own the problems to be solved

When we look at Product Owner related anti-patterns, we should be aware that many of those are usually “systemic”, in other words, they usually originate from other areas of the company. In this segment, we talk about the PO’s that are afraid to own the problems the product is supposed to solve. They stick only to the backlog of stories, and miss the big picture. The second, critical, anti-pattern we discuss is forgetting about “outcomes”, and instead focusing on functionality. Luís suggests that we should help PO’s focus on goals first, so that outcomes are not forgotten.

Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Luís Santos Silva

Luís is not your typical Agile Coach as he doesn't have an IT background. He worked his way from a contact center up to Lean and Agile Coach and is now a Agile Coach team lead at OutSystems.

You can link with Luís Santos Silva on LinkedIn.

Apr 21, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

We must look at the team’s goals when defining team’s success, a key measure of our own success as Scrum Masters. Being Agile, or adopting Scrum are not goals in themselves, so that should not be the focus for the team, even if it needs to be our own. Luís shares some tips on how to help teams define their own goals. 

Featured Retrospective Format for the Week: The 4L’s format, simple and effective

Luís shares his approach to the 4L’s format, and how its simplicity enables him to focus the team on the outcomes and actionable items we want the retrospectives to yield. 

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

About Luís Santos Silva

Luís is not your typical Agile Coach as he doesn't have an IT background. He worked his way from a contact center up to Lean and Agile Coach and is now a Agile Coach team lead at OutSystems.

You can link with Luís Santos Silva on LinkedIn.

Apr 20, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

In this organization, the iteration reviews were not producing the needed impact. So Luís and the other Scrum Masters did an investigation to find out what was actually going on. They discovered several anti-patterns that we must also pay attention to as Scrum Masters. However, what they learned led them to focus on changing the culture underlying the reviews. Listen in to learn how they were able to define, and change the culture around iteration reviews.

About Luís Santos Silva

Luís is not your typical Agile Coach as he doesn't have an IT background. He worked his way from a contact center up to Lean and Agile Coach and is now a Agile Coach team lead at OutSystems.

You can link with Luís Santos Silva on LinkedIn.

Apr 19, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Sometimes teams want to have too many stories in progress. This detracts from their ability to deliver. Luís suggests that, instead, teams should be focusing on “flow”, and instead highlight and solve the possible priority conflicts that sometimes lead to this anti-pattern of having too much in progress. 

Featured Book of the Week: Inspired by Marty Cagan 

The book Inspired: How to Create Tech Products Customers Love, by Marty Cagan, helped Luís understand that he needed to get out of the Scrum Master comfort zone, and work on the “upstream” activities as well. The book broadened Luís’ sision on what product development is. Luís leaves us a call-to-action as Scrum Masters, to stop focusing only on the “downstream” activities and learn how to help the organizations we work with focus on “the right things”.

How can Angela (the Agile Coach) quickly build healthy relationships with the teams she’s supposed to help? What were the steps she followed to help the Breeze App team fight off the competition? Find out how Angela helped Naomi and the team go from “behind” to being ahead of Intuition Bank, by focusing on the people! Download the first 4 chapters of the BOOK for FREE while it is in Beta!

About Luís Santos Silva

Luís is not your typical Agile Coach as he doesn't have an IT background. He worked his way from a contact center up to Lean and Agile Coach and is now a Agile Coach team lead at OutSystems.

You can link with Luís Santos Silva on LinkedIn.

Apr 18, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Failure stories are an important part of our community, and as Luís puts it: “battle scars are the things that help us grow”, so we explore one of those stories in this episode. Luís was working with a team that was very low on morale. The team had been forced to adopt Scrum without being ready for it. Luís needed to find a way to make this visible. 

We discuss how we can make morale transparent to the team itself, as well as to the stakeholders. 

In this episode, we refer to the Niko Niko Board, as well as Maslow’s Hierarchy of Needs.

About Luís Santos Silva

Luís is not your typical Agile Coach as he doesn't have an IT background. He worked his way from a contact center up to Lean and Agile Coach and is now a Agile Coach team lead at OutSystems.

You can link with Luís Santos Silva on LinkedIn.

Apr 16, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

We explore a real-life project that Marcus was part of, and how the #NoEstimates methods he used helped him make predictions, even if did not estimate the work to be done.

About Dan Vacanti and Marcus Hammarberg

Daniel Vacanti is a 20+ year software industry veteran who has spent most of the last years focusing on Lean and Agile practices. In 2007, he helped to develop the Kanban Method for knowledge work. He also co-founded ActionableAgile which provides industry leading predictive analytics tools and services to any Lean-Agile process. Dan co-founded ProKanban.org a community focused initiative to help people learn about Kanban.

You can link with Dan Vacanti on LinkedIn and connect with Dan Vacanti on Twitter

Marcus Hammarberg is the author of Salvation: The Bungsu Story (available on Amazon), an inspiring and actionable story about how simple tools can help transform the productivity and impact of an organization. The real-life stories in The Bungsu can help you transform the productivity of your team. Marcus is also a renowned author in the Kanban community, he authored the book Kanban in Action with Joakim Sundén. Head of Curriculum School of applied technology. 

You can link with Marcus Hammarberg on LinkedIn and connect with Marcus Hammarberg on Twitter.

Apr 16, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

We explore a real-life project that Marcus was part of, and how the #NoEstimates methods he used helped him make predictions, even if did not estimate the work to be done.

About Dan Vacanti and Marcus Hammarberg

Daniel Vacanti is a 20+ year software industry veteran who has spent most of the last years focusing on Lean and Agile practices. In 2007, he helped to develop the Kanban Method for knowledge work. He also co-founded ActionableAgile which provides industry leading predictive analytics tools and services to any Lean-Agile process. Dan co-founded ProKanban.org a community focused initiative to help people learn about Kanban.

You can link with Dan Vacanti on LinkedIn and connect with Dan Vacanti on Twitter

Marcus Hammarberg is the author of Salvation: The Bungsu Story (available on Amazon), an inspiring and actionable story about how simple tools can help transform the productivity and impact of an organization. The real-life stories in The Bungsu can help you transform the productivity of your team. Marcus is also a renowned author in the Kanban community, he authored the book Kanban in Action with Joakim Sundén. Head of Curriculum School of applied technology. 

You can link with Marcus Hammarberg on LinkedIn and connect with Marcus Hammarberg on Twitter.

Apr 15, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

The Great Product Owner: From Absent to Awesome! A PO transformation story

This Product Owner was absent at first. A common anti-pattern for PO’s. The PO was spread over 5 teams. That’s when Bevan got together with the PO and asked: “how do we solve this together?” Listen in to learn how this PO went from being absent, to being a great PO with the help of Bevan! 

In this segment, we refer to intent based leadership by David Marquet, who’s been a guest on the podcast. 

The Bad Product Owner: Solving the absent PO anti-pattern.

This Product Owner was often absent, a common anti-pattern in larger organizations. To make it even harder, this PO was only assigned to the role part-time. The team was sorely missing answers that would help them progress. What can we do in these situations? Bevan shares some of the solutions he’s tried to solve the Absent PO anti-pattern. 

Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Bevan Williams

Bevan is an Agile Coach & Trainer at Think Agile. His career has been driven by his passion of creating inclusive environments where people can be at their best. 

You can link with Bevan Williams on LinkedIn and connect with Bevan Williams on Twitter.

Apr 14, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

There are a few questions that we can ask ourselves to assess the impact of our work as Scrum Masters. Bevan shares the questions he asks himself, including: does the team own their work board? Do they share and help other teams use their progress information? Do they define and develop their own way of working? 

These questions are reflection queues that help us define where to focus our efforts. 

Featured Retrospective Format for the Week: The Timeline Retrospective

Bevan likes to mix different retrospective formats, but one of his favorite formats is the Timeline Retrospective, because it takes into account the whole timeline of the Sprint, and gives the team the needed time and input they need to reflect on what happened over the whole Sprint. 

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

About Bevan Williams

Bevan is an Agile Coach & Trainer at Think Agile. His career has been driven by his passion of creating inclusive environments where people can be at their best. 

You can link with Bevan Williams on LinkedIn and connect with Bevan Williams on Twitter.

Apr 13, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

When Bevan started working with this organization, he heard the CEO say that the development was too slow. So the change started with a clear mandate, which Bevan and the team took on and started working with. They used tools like Value Stream Mapping, and went through a process to involve the teams in defining and ultimately overcoming their slowness. In this episode, we refer to Clean Language and Systemic Modeling by Caitlin Walker.

About Bevan Williams

Bevan is an Agile Coach & Trainer at Think Agile. His career has been driven by his passion of creating inclusive environments where people can be at their best. 

You can link with Bevan Williams on LinkedIn and connect with Bevan Williams on Twitter.

Apr 12, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Bevan was working with a product tenma that ghad started their move towards Agile. But he started to notice an anti-pattern in their behavior. They acted as if Agile meant freedom to do “anything we want”. The team was focusing on their own comfort, and happiness, but did not seem to be worried about the product they were trying to develop. Listen in to learn how Bevan helped this team step out of their comfort-only anti-pattern and grow. 

Featured Book of the Week: How Emotions Are Made, by Lisa Barrett

In How Emotions Are Made: The Secret Life of the Brain by Lisa Barrett, Bevan learned how important it is to understand the people we work with, and starting with ourselves. This book helped Bevan understand deeply the role of feedback and empathy on the Scrum Master role. 

In this segment, we also refer to Coaching Agile Teams by Lyssa Adkins, which provides “a good overview of what is expected from the Scrum Master role”, as Bevan puts it. 

How can Angela (the Agile Coach) quickly build healthy relationships with the teams she’s supposed to help? What were the steps she followed to help the Breeze App team fight off the competition? Find out how Angela helped Naomi and the team go from “behind” to being ahead of Intuition Bank, by focusing on the people! Download the first 4 chapters of the BOOK for FREE while it is in Beta!

About Bevan Williams

Bevan is an Agile Coach & Trainer at Think Agile. His career has been driven by his passion of creating inclusive environments where people can be at their best. 

You can link with Bevan Williams on LinkedIn and connect with Bevan Williams on Twitter.

Apr 11, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Bevan was in a dual role: a manager and a Scrum Master. He had been always striving to improve the organizations he world at, and now was his chance to do just that. He had the power, and he was in an influential position. But how did it go? Listen in to learn how to cope with the dual manager and Scrum Master role!

About Bevan Williams

Bevan is an Agile Coach & Trainer at Think Agile. His career has been driven by his passion of creating inclusive environments where people can be at their best. 

You can link with Bevan Williams on LinkedIn and connect with Bevan Williams on Twitter.

Apr 8, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

The Great Product Owner: Present and thorough, two great PO qualities

This Product Owner had the customer and end users in mind, and was very thorough in their preparation of the stories. The PO was present at all times and helped the team during refinement. This helped the team understand the scope, and break down enough the stories and epics they had to work on. 

The Bad Product Owner: How to help a PO bring the right amount of work to a team

When Product Owners force teams to take on more work, that’s never a good sign. And this PO was no exception to that rule. Additionally, the PO seemed unaware of how much they had already asked the team to take on, leading the team to burn out, and to have quality problems. Pratik understood that this anti-pattern had to stop, and he explains how he helped the PO and the stakeholders to find a new way of working with the team. In this segment, we also refer to User Story Mapping, a technique all Scrum Masters should bring to their work!

Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Pratik Dahule

Pratik is an Agile Project Manager and Agile enthusiast working in the USA. He leads teams and creates a culture of lifelong learning, constant collaboration and continuous improvement. Pratik has 12 years of experience and is passionate about helping teams in their agile transformation. Outside of work, he has a blogging site ClassactLifestyle.com where he shares insights on books and exotic places to travel.

You can link with Pratik Dahule on LinkedIn.

Apr 7, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Pratik suggests that, for us to achieve success in our role as Scrum Masters, we must focus on a single purpose. As Scrum Masters, we can help the teams we work with understand that, and define their own purpose. Pratik also suggests a few questions that we can use to help understand and define that purpose for the team.

In this segment we refer to Vince Lombardi, an American Football coach, and the lessons we can take from his approach to the game.

Featured Retrospective Format for the Week: Exercises to improve the team’s emotional intelligence

In this segment, we start by talking about Emotional Intelligence, as one of the skills that Scrum Masters must bring to the Agile Retrospectives they host, but also help their teams understand. We discuss the Hot Air Balloon retrospective format and the Peaks and Valleys Timeline exercise using the Happiness gradient.

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

About Pratik Dahule

Pratik is an Agile Project Manager and Agile enthusiast working in the USA. He leads teams and creates a culture of lifelong learning, constant collaboration and continuous improvement. Pratik has 12 years of experience and is passionate about helping teams in their agile transformation. Outside of work, he has a blogging site ClassactLifestyle.com where he shares insights on books and exotic places to travel.

You can link with Pratik Dahule on LinkedIn.

Apr 6, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

As Geoff Watts (a previous guest on the podcast) puts it: “a good scrum master helps a scrum team survive, a great scrum master helps to change the organization culture to help the team thrive.” Pratik was working with a Scrum team that needed to interact with another department, where they still used waterfall. Working with that waterfall team, Pratik helped them move to Agile and Scrum following the Kotter change model, which he explains in this episode.

About Pratik Dahule

Pratik is an Agile Project Manager and Agile enthusiast working in the USA. He leads teams and creates a culture of lifelong learning, constant collaboration and continuous improvement. Pratik has 12 years of experience and is passionate about helping teams in their agile transformation. Outside of work, he has a blogging site ClassactLifestyle.com where he shares insights on books and exotic places to travel.

You can link with Pratik Dahule on LinkedIn.

Apr 5, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Often, developers want to work on their stories until the last day of the sprint. However, that leads to many problems which we explore in this episode. We learn the story of a team that was clearly divided in skill silos, which led to a lot of chaos at the end of the sprint. When faced with this tricky situation, Pratik started to help the team understand the anti-pattern they were in, and using tools like cause-and-effect diagrams (aka Ishikawa Diagrams), he helped the team understand and get out of this anti-pattern.

Featured Book of the Week: Slight Edge by Jeff Olson

In Slight Edge by Jeff Olson, Pratik learned an approach that helps him make daily choices and be consistent in applying what he’s learned in his career. This approach has helped him accept that we must do things over and over again, if we aim to succeed in being a great Scrum Master and other areas of life.

How can Angela (the Agile Coach) quickly build healthy relationships with the teams she’s supposed to help? What were the steps she followed to help the Breeze App team fight off the competition? Find out how Angela helped Naomi and the team go from “behind” to being ahead of Intuition Bank, by focusing on the people! Download the first 4 chapters of the BOOK for FREE while it is in Beta!

About Pratik Dahule

Pratik is an Agile Project Manager and Agile enthusiast working in the USA. He leads teams and creates a culture of lifelong learning, constant collaboration and continuous improvement. Pratik has 12 years of experience and is passionate about helping teams in their agile transformation. Outside of work, he has a blogging site ClassactLifestyle.com where he shares insights on books and exotic places to travel.

You can link with Pratik Dahule on LinkedIn.

Apr 4, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

When Pratik started, he tried to help the teams by giving direct feedback during the standups. When questions would come up, he’d offer an answer. But this eagerness to help, actually created a problem for the team, and for Pratik himself. Pratik asked for help from a coach who helped him understand that the team needs to have the space to struggle, and find their own answers. Only then can the team “own” their process, and way of working. We discuss how important it is for Scrum Masters to learn to think in questions, not answers! 

In this segment, we discuss active listening, a skill all Scrum Masters must learn. We also discuss “powerful questions”, a recurring topic on the podcast. 

About Pratik Dahule

Pratik is an Agile Project Manager and Agile enthusiast working in the USA. He leads teams and creates a culture of lifelong learning, constant collaboration and continuous improvement. Pratik has 12 years of experience and is passionate about helping teams in their agile transformation. Outside of work, he has a blogging site ClassactLifestyle.com where he shares insights on books and exotic places to travel.

You can link with Pratik Dahule on LinkedIn.

Apr 2, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

About Gerry Starsia

Over two decades, Gerry has been on the faculty at the University of Virginia. He brings the perspectives of a former project manager, program manager, project executive, and business founder and CEO. That combination of real-world experience and doctoral-level research, brings an interconnection between the theory and practice; between what could be and what is.

Gerry is the Author of Plan To Pivot: Agile Organizational Strategy in an Age of Complexity, and you can link up with Gerry Starsia on LinkedIn, on you can contact Gerry Starsia on his website.

Apr 1, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

The Great Product Owner: The PO as a Visionary, and a great team leader

When a Product Owner is able to define and communicate a Vision for the product, and the impact it brings to the customer, this is a Visionary Product Owner. Great PO’s look into the future, but are also able to be present with the team and help them solve day-to-day issues. In this story, we also talk about the importance of involving the team in communication with the stakeholders, and helps the team feel as responsible as the PO themselves for the success of the product. 

The Bad Product Owner: The dishonest, and absent Product Owner

This particular Product Owner was not honest with the stakeholders. They promised something to the stakeholders, even if that was not what was agreed with the team. They focused on “looking good”, but not spending time with the team. Combined with their day-to-day absence from the team, this created a failure-spiral. 

Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Daniel Lutz

Daniel is an organizational agile coach, working full time at a leading European Energy company, scaling agile with around 30 agile teams. After years in Marketing departments, he realized how much more impact he can have as a Scrum Master by empowering people and building cross-functional teams. He also works part-time as a freelance coach and business consultant helping clients on building high performing teams.

You can link with Daniel Lutz on LinkedIn and connect with Daniel Lutz on Twitter.

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