Info

Scrum Master Toolbox Podcast: Agile storytelling from the trenches

Every week day, Certified Scrum Master, Agile Coach and Business Consultant Vasco Duarte interviews Scrum Masters and Agile Coaches from all over the world to get you actionable advice, new tips and tricks, improve your craft as a Scrum Master with daily doses of inspiring conversations with Scrum Masters from the all over the world. Stay tuned for BONUS episodes when we interview Agile gurus and other thought leaders in the business space to bring you the Agile Business perspective you need to succeed as a Scrum Master. Some of the topics we discuss include: Agile Business, Agile Strategy, Retrospectives, Team motivation, Sprint Planning, Daily Scrum, Sprint Review, Backlog Refinement, Scaling Scrum, Lean Startup, Test Driven Development (TDD), Behavior Driven Development (BDD), Paper Prototyping, QA in Scrum, the role of agile managers, servant leadership, agile coaching, and more!
RSS Feed
Scrum Master Toolbox Podcast: Agile storytelling from the trenches
2024
February
January


2023
December
November
October
September
August
July
June
May
April
March
February
January


2022
December
November
October
September
August
July
June
May
April
March
February
January


2021
December
November
October
September
August
July
June
May
April
March
February
January


2020
December
November
October
September
August
July
June
May
April
March
February
January


2019
December
November
October
September
August
July
June
May
April
March
February
January


2018
December
November
October
September
August
July
June
May
April
March
February
January


2017
December
November
October
September
August
July
June
May
April
March
February
January


2016
December
November
October
September
August
July
June
May
April
March
February
January


2015
December
November
October
September
August
July
June
May
April
March
February
January


Categories

All Episodes
Archives
Categories
Now displaying: April, 2023
Apr 28, 2023

Johannes Lindman: Owning the Business, and being ambitious, key skills for great Product Owners

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

The Great Product Owner: The Power of Ambition in a Great Product Owner

According to Johannes, a great Product Owner is someone who is ambitious on the business side, knows what they want, and is able to make decisions, and are given the mandate to do so. They show up to team stand-ups, have skills in the business, and are goal-oriented. We also discuss why it is so important for the team to have a great Product Owner as it's a set of skills they rarely can master themselves. Johannes also shares a story about a Product Owner who was annoyed that she didn't get what she wanted, but was able to be assertive and communicate her priorities effectively.

The Bad Product Owner: Overcoming The Proxy PO Anti-Pattern

In this segment, Johannes the PO anti-pattern that occurs when someone is put in the wrong position. The problem is not the person, but rather the fact that they might not understand critical aspects of the job. One such anti-pattern is having a proxy PO. To resolve this, Johannes advises supporting the product owner and giving them the basics. Scrum Masters should work to find the actual business owners and bring them into contact with the team and the proxy PO. It's important to be careful and aware of expectations and not to step on people's toes.

 

[IMAGE HERE] Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Johannes Lindman

Despite many years of experience Johannes still learns new things every day in order to stay relevant. This aligns with his curiosity on life and people. 

You can link with Johannes Lindman on LinkedIn.

Apr 27, 2023

Johannes Lindman: Success Metrics for Scrum Masters. Monitoring Flow, Happiness, and Health

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Johannes believes that a Scrum Master is successful when they can leave a team and feel confident that the team is on a good trajectory. One of the best indicators of this is when the team wants to try alternating the Scrum Master role among themselves. Johannes emphasizes the importance of investing a lot of time in teaching and mentoring the team at the beginning. He also likes to track metrics such as team happiness and health, lead time, cycle time, and the number of dependencies and the size of tasks. He recommends using the team health check exercise to assess team health.

Featured Retrospective Format for the Week: Learning Matrix (with Kudos session)

In this segment, Johannes talks about his favorite Agile retrospective format, the Learning Matrix. He emphasizes the importance of starting with a Kudos session, which involves sharing kind thoughts about the other people in the team. Johannes believes that this opens up more creativity and positivity in the session, and it's the key to the success of the format.

By starting from a good point in the session with the Kudos session, the team can feel more motivated and energized to tackle the issues at hand. Johannes also recommends using Kudos to boost creativity when the team is feeling stuck. Overall, the Learning Matrix with the Kudos section is an effective way to facilitate retrospectives and create a positive team dynamic.

[IMAGE HERE] Retrospectives, planning sessions, vision workshops, we are continuously helping teams learn about how to collaborate in practice! In this Actionable Agile Tools book, Jeff Campbell shares some of the tools he’s learned over a decade of coaching Agile Teams. The pragmatic coaching book you need, right now! Buy Actionable Agile Tools on Amazon, or directly from the author, and supercharge your facilitation toolbox! 

About Johannes Lindman

Despite many years of experience Johannes still learns new things every day in order to stay relevant. This aligns with his curiosity on life and people. 

You can link with Johannes Lindman on LinkedIn.

Apr 26, 2023

Johannes Lindman: Introducing Mob Programming, and how to overcome resistance to new ways of working in Agile teams

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

 

In this episode, Johannes talks about how he introduced mob programming to his teams as a new way of working and sharing competencies. One of the teams team tried it for a few minutes and gave up. Surprisingly, another team started at 9am and continued throughout the day, and eventually noted it was too draining. Johannes suggests limiting the time for mob programming and being adaptable in trying different tools. He also warns against falling in love with one tool and introduces the concepts of Shu-Ha-Ri and NoEstimates. Johannes emphasizes the importance of measuring progress and visualizing metrics to ensure that teams are driving towards their goals. Ultimately, Johannes achieved his goals with this new way of working, even with some resistant individuals who initially said "no" to the idea.

 

[IMAGE HERE] As Scrum Master we work with change continuously! Do you have your own change framework that provides the guidance, and queues you need when working with change? The Lean Change Management framework is a fully defined, lean-startup inspired change framework that can be used as the backbone of any change process! You can buy Lean Change Management the book at Amazon. Also available in French, Spanish, German and Portuguese.

About Johannes Lindman

Despite many years of experience Johannes still learns new things every day in order to stay relevant. This aligns with his curiosity on life and people. 

You can link with Johannes Lindman on LinkedIn

Apr 25, 2023

Johannes Lindman: Lessons in Communication and Trust for Scrum Masters, helping teams overcome adversity

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

In this episode, Johannes Lindman shares a story about a small team he worked with for a few months leading up to a major release. The team was focused on delivery and even had checklists to ensure that they were well-prepared. However, they encountered a problem that they had not anticipated and had to stop and acknowledge their failure. The team was surprised because they believed they had prepared well and were not sure how they missed the issue.

The team started to point fingers and look at one person who did not talk much. They realized that they were not talking about the problems they were afraid of and needed to be super honest with each other. Johannes notes that the team trusted each other as individuals, but they did not pick up on each other's signs. In the end, the team learned the importance of communication, honesty, and trust. They realized that they needed to work on their communication skills and ensure that everyone felt comfortable speaking up when there was an issue.

Featured Book of the Week: Extreme Programming Explained by Kent Beck

In this segment, Johannes shares the impact that the book "Extreme Programming Explained" by Kent Beck had on his career. Johannes explains that the book helped him in many ways, and he found so many valuable ideas in it. He recalls the mantra  "make it work, make it right, make it fast," which he believes summarizes the essence of the book's philosophy.

He credits the book with helping him to become a better developer and to embrace a growth mindset. 

[IMAGE HERE] Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

About Johannes Lindman

Despite many years of experience Johannes still learns new things every day in order to stay relevant. This aligns with his curiosity on life and people. 

You can link with Johannes Lindman on LinkedIn.

Apr 24, 2023

Johannes Lindman: Failing Safely, Tips for Successfully Implementing Extreme Programming in a Team Environment

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

In this podcast episode, Johannes shares his experience with extreme programming and test-driven development. Johannes recounts his experience working with a team where he assumed a lot of things about their needs and desires. He quickly realized that his eagerness to bring his own value to the table was getting in the way of the team's success. Johannes learned that it is essential to listen and watch the team and to ensure that they are asking for help rather than assuming that he knew what they needed. He advises that it is essential to slow down, be humble, and not be pushy.

Johannes also shares several tips for helping teams to fail safely, turning up the volume on transparency, and showing small failures. He notes that it is important to reflect on what is happening and to determine if the possible failure is catastrophic or not. If it is not catastrophic, then it is best to let it go and be patient for the right moment. 

[IMAGE HERE] Recovering from failure, or difficult moments is a critical skill for Scrum Masters. Not only because of us, but also because the teams, and stakeholders we work with will also face these moments! We need inspiring stories to help them, and ourselves! The Bungsu Story, is an inspiring story by Marcus Hammarberg which shows how a Coach can help organizations recover even from the most disastrous situations! Learn how Marcus helped The Bungsu, a hospital in Indonesia, recover from near-bankruptcy, twice! Using Lean and Agile methods to rebuild an organization and a team! An inspiring story you need to know about! Buy the book on Amazon: The Bungsu Story - How Lean and Kanban Saved a Small Hospital in Indonesia. Twice. and Can Help You Reshape Work in Your Company.

About Johannes Lindman

Despite many years of experience Johannes still learns new things every day in order to stay relevant. This aligns with his curiosity on life and people. 

You can link with Johannes Lindman on LinkedIn.

Apr 21, 2023

Harri Tunturivuori: Communicating the Product Vision, A Key Skill for Scrum Product Owners

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

The Great Product Owner: Communicating the Product Vision, A Key Skill for PO’s

According to Harri, the best Product Owners have a clear and compelling vision for the product, and they are able to communicate this vision effectively to the team. They are also collaborative and include the team in decision making, and are not afraid to talk to customers and stakeholders to get their input. In addition, they are able to give a lot of feedback to the team and use personas to communicate the ultimate user and customer for the product. Finally, they communicate the roadmap to the team so that everyone is on the same page. All of these skills combine to create a strong, effective Product Owner who can help the team deliver a successful product.

We provide, FREE, an e-course that can help you facilitate a Vision workshop with your PO. You can our Create A Compelling Product Vision e-course here.. 

The Bad Product Owner: From Task Managers to Product Owners, Breaking the Anti-pattern

In the episode, Harri discussed the anti-pattern of Product Owners who act more as task managers rather than empowered decision-makers. When POs become overly focused on task lists and assigning work to team members, they lose sight of the bigger picture and fail to understand the product as a whole. In many cases, the actual PO is someone else, leaving the task manager PO without the necessary knowledge to answer questions from the team. This lack of empowerment and understanding causes agility to disappear and ultimately hinders the progress of the product. To avoid this anti-pattern, Harri emphasizes the importance of empowering POs and ensuring they are motivated to push the product forward.

 

[IMAGE HERE] Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.



About Harri Tunturivuori

Harri is an experienced leader, Scrum Master, and Agile Coach who was introduced to the world of agile software development in 2010. Since then, Harri has had the pleasure of leading great agile teams in various forms.

Harri enjoys working in a fun environment where there is room for innovation, and Harri is driven by the challenge of growing a group of good people into a great team.

You can link with Harri Tunturivuori on LinkedIn.

Apr 20, 2023

Harri Tunturivuori: Success is Fostering a Culture of Continuous Improvement as a Scrum Master

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

In the episode with Harri we learn that success is all about helping the team to deliver a high-quality product and fostering a culture of continuous improvement. To achieve this, he believes that investing in psychological safety and leading by example are critical. Additionally, ensuring that team members feel heard, investing in soft skills, and promoting a sense of belonging are all key factors. Harri recommends using journey lines and other techniques to help team members know more about each other, particularly when the team is distributed, which can make it harder to achieve these goals.

Featured Retrospective Format for the Week: Lean Coffee

In this segment, Harri shared their favorite retrospective format, which is Lean Coffee. Harri highlights the importance of having multiple retrospective formats to adapt to different team situations and keep things fresh. The guest personally enjoyed Lean Coffee for its conversational focus, allowing for in-depth discussions on topics compared to other formats. 

 

[IMAGE HERE] Retrospectives, planning sessions, vision workshops, we are continuously helping teams learn about how to collaborate in practice! In this Actionable Agile Tools book, Jeff Campbell shares some of the tools he’s learned over a decade of coaching Agile Teams. The pragmatic coaching book you need, right now! Buy Actionable Agile Tools on Amazon, or directly from the author, and supercharge your facilitation toolbox! 

 

About Harri Tunturivuori

Harri is an experienced leader, Scrum Master, and Agile Coach who was introduced to the world of agile software development in 2010. Since then, Harri has had the pleasure of leading great agile teams in various forms.

Harri enjoys working in a fun environment where there is room for innovation, and Harri is driven by the challenge of growing a group of good people into a great team.

You can link with Harri Tunturivuori on LinkedIn

Apr 19, 2023

Harri Tunturivuori: How To Help Your Team Embrace Scrum Values and Principles

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

In this episode, Harri shares his experience as a Scrum Master who was hired to work with a team that had tried to implement Scrum before his arrival. He discovered that although the team had changed roles and adopted some practices from Scrum, they were not following the values and principles. The Product Owners were command and control oriented, and the team members were not engaged in the work. Harri took a step back, talked to all team members 1-on-1 and as a team, and communicated with the rest of the organization about Scrum to explain the contract with the Scrum team. He was able to get buy-in from around the organization by creating a shared image of what Scrum is and showing what's in it for the rest of the organization.

Harri shares three tips for change leadership in this situation: first, educate the team on Scrum and the practices; second, communicate with the rest of the organization about Scrum to get buy-in; and third, hold a retrospective regularly. He emphasizes the importance of holding retrospectives to create a continuous improvement culture, and the need to get support from the manager to implement Scrum effectively. This episode is a great resource for anyone who is struggling to implement Scrum effectively in their organization and wants to learn more about change leadership.

[IMAGE HERE] As Scrum Master we work with change continuously! Do you have your own change framework that provides the guidance, and queues you need when working with change? The Lean Change Management framework is a fully defined, lean-startup inspired change framework that can be used as the backbone of any change process! You can buy Lean Change Management the book at Amazon. Also available in French, Spanish, German and Portuguese.

 

About Harri Tunturivuori

Harri is an experienced leader, Scrum Master, and Agile Coach who was introduced to the world of agile software development in 2010. Since then, Harri has had the pleasure of leading great agile teams in various forms.

Harri enjoys working in a fun environment where there is room for innovation, and Harri is driven by the challenge of growing a group of good people into a great team.

You can link with Harri Tunturivuori on LinkedIn

Apr 18, 2023

Harri Tunturivuori: When Suggestions Sound Like Orders, The Cost of Micro-Management in Agile Teams

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

In this episode, Harri recounts a challenging experience he had while working with a team that had a new manager. The manager was promoted from within the team and was a high-performing team member, but lacked good leadership skills. He couldn't let go of the technical skills and ended up micro-managing the team. 

The manager would step in and give suggestions to the team members, but it came out as an order. He even wrote the solution in the user stories, which resulted in the team disengaging because the manager was bossing them. 

Some team members quit their jobs, and others became demotivated. Harri felt helpless in the situation and eventually came up with tips to deal with it, including having a conversation with the manager, preparing for the conversation, and being understanding. The team's feedback was collected, and facts were presented to the manager on how this behavior was affecting the team. 

This episode is a must-listen for anyone dealing with anti-patterns in their team dynamics.

Featured Book of the Week: Scrum Mastery by Geoff Watts

Harri's most influential book is Scrum Mastery by Geoff Watts, who has been a past guest on the podcast. The book offers many practical tips and advice for Scrum Masters, emphasizing the importance of being a servant leader. Harri found the book funny, which made it a pleasant read. He appreciated the tips provided in the book, which can help Scrum Masters go from being good to great. Geoff Watts is a well-known author in the field of Scrum and agile software development, and his book has been highly recommended by professionals in the industry. If you are a Scrum Master looking for practical advice to improve your leadership skills, Scrum Mastery is definitely worth checking out.

 

[IMAGE HERE] Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

 

About Harri Tunturivuori

Harri is an experienced leader, Scrum Master, and Agile Coach who was introduced to the world of agile software development in 2010. Since then, Harri has had the pleasure of leading great agile teams in various forms.

Harri enjoys working in a fun environment where there is room for innovation, and Harri is driven by the challenge of growing a group of good people into a great team.

You can link with Harri Tunturivuori on LinkedIn

Apr 17, 2023

Harri Tunturivuori: Helping Product Owners, and navigating conflicting priorities as a Scrum Master: A case study

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

In this episode, Harri discusses a challenging situation he faced while working as a Scrum Master on a product that had three internal customers in different countries with different needs. The biggest problem was getting an ordered backlog, which was difficult because they did not have a product owner. Instead, they agreed on a committee of product owners consisting of one representative from each country. However, it was difficult to get agreements on what was most important, so Harri ended up making the decision of what the team should work on. To shield the team from the confusion with the product owners, Harri only relayed the technical details to them. The team was happy with the work, but unfortunately, when they presented the product to stakeholders, it did not meet their expectations.

Harri's personal failure as a Scrum Master in this situation was that he did not engage with customers and stakeholders enough. He emphasizes the importance of having a single product owner and engaging with customers and stakeholders to avoid similar issues. Harri also mentions that he loved the product, which made it easier to work with the team, but he should have focused more on meeting the stakeholders' expectations. This episode serves as a great lesson for other Scrum Masters and product owners who may be struggling with similar situations, and Harri's tips on engaging with stakeholders and having a single product owner can help them avoid similar failures.

[IMAGE HERE] Recovering from failure, or difficult moments is a critical skill for Scrum Masters. Not only because of us, but also because the teams, and stakeholders we work with will also face these moments! We need inspiring stories to help them, and ourselves! The Bungsu Story, is an inspiring story by Marcus Hammarberg which shows how a Coach can help organizations recover even from the most disastrous situations! Learn how Marcus helped The Bungsu, a hospital in Indonesia, recover from near-bankruptcy, twice! Using Lean and Agile methods to rebuild an organization and a team! An inspiring story you need to know about! Buy the book on Amazon: The Bungsu Story - How Lean and Kanban Saved a Small Hospital in Indonesia. Twice. and Can Help You Reshape Work in Your Company.

 

About Harri Tunturivuori

Harri is an experienced leader, Scrum Master, and Agile Coach who was introduced to the world of agile software development in 2010. Since then, Harri has had the pleasure of leading great agile teams in various forms.

Harri enjoys working in a fun environment where there is room for innovation, and Harri is driven by the challenge of growing a group of good people into a great team.

You can link with Harri Tunturivuori on LinkedIn

Apr 15, 2023

BONUS: Helping Scrum Masters build empathy towards team members with J.B. Rainsberger

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

 

About J.B. Rainsberger

JB is a seasoned software developer, consultant, and trainer based in Canada, known for his expertise in Test-Driven Development (TDD). With his extensive knowledge and experience in the field, he authored the acclaimed course "The World’s Best Intro to TDD" and actively contributes to the community through his blog "The Code Whisperer." JB is a sought-after speaker and has been invited to present at numerous events worldwide. In addition to his passion for software development, he is also a skilled Bowling player. JB's diverse set of skills and experiences help him inspire and empower fellow developers through his work.

You can link with J.B. Rainsberger on LinkedIn, visit his home on the net at JBrains.ca, and even ask him questions at ask.JBrains.ca

If you want to know more about his offer, and get support from JB, you can visit experience.JBrains.ca.

Apr 14, 2023

Daniel Westermayr: Trusting Your Team, The Foundation of Great Product Ownership

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

The Great Product Owner: Trusting Your Team, The Foundation of Great Product Ownership

In this segment, Daniel discusses the importance of the "leap of faith" that great POs take by letting go of control and trusting their team to deliver. By believing in their team, great POs are able to motivate and focus their team's efforts. Daniel also mentions the NoEstimates movement and the idea that a forecast is a range rather than a single number. Great POs do not second guess their team or the data, and are willing to accept the team's delivery even if they don't fully understand it.

The Bad Product Owner: How to Help Your Product Owner Succeed by Saying “No” When Necessary

In this segment, Daniel discusses the tendency Product Owners have to say "yes" to everything in order to appease or please others, even if it means not properly prioritizing tasks. Daniel emphasizes the importance of understanding the PO's perspective and using forecasting to help the PO say "no" when necessary. He also highlights the crucial role of Scrum Masters in helping the PO prioritize and say "no." The ability for organizations to hear and accept "no" is also a key factor in mitigating this anti-pattern. Daniel encourages POs to say "no" when necessary and reassures them that it is possible to change their mind later.

 

[IMAGE HERE] Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

 

About Daniel Westermayr

Daniel is a Kanban Trainer with a knack for all things Lean and Theory of Constraints. He wants to help teams achieve and measure their continuous improvements.

You can link with Daniel Westermayr on LinkedIn

Apr 13, 2023

Daniel Westermayr: Connecting data with emotions, the key to triggering change

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

In this episode, Daniel emphasizes the importance of understanding the success of a system and how it is constrained by the way it has been set up. He explains that the ultimate goal of Scrum is the success of the product or organization, and that the key to successful Scrum is to look at the success of the system. We also discuss how the process and system of software development, broadly, has not yet been fully understood by the very software industry and community.

Featured Retrospective Format for the Week: Connecting data with emotions, the key to triggering change

In this segment, Daniel focuses on the importance of connecting data with emotions in retrospectives. Daniel shares his preference for retrospectives that collect data with the emotions of people. He emphasizes that not everyone sees the same thing in the same data or events and that different perspectives can help understand positive things. Emotions are a driving force for change among the people we work with, and understanding them can help drive change management efforts. Daniel mentions the Timeline retrospective and the importance of using emotional intelligence to improve teamwork and product development.

 

[IMAGE HERE] Retrospectives, planning sessions, vision workshops, we are continuously helping teams learn about how to collaborate in practice! In this Actionable Agile Tools book, Jeff Campbell shares some of the tools he’s learned over a decade of coaching Agile Teams. The pragmatic coaching book you need, right now! Buy Actionable Agile Tools on Amazon, or directly from the author, and supercharge your facilitation toolbox! 

 

About Daniel Westermayr

Daniel is a Kanban Trainer with a knack for all things Lean and Theory of Constraints. He wants to help teams achieve and measure their continuous improvements.

You can link with Daniel Westermayr on LinkedIn

Apr 12, 2023

Daniel Westermayr: Moving Beyond Roadmaps, and Using Data to Drive Decision Making for Agile Product Development

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

In this episode, Daniel emphasizes the importance of collecting data from day one in product development. He discusses how data can help assess the capability of the system in place and create forecasts to assess delivery dates. He mentions the NoEstimates movement and suggests counting the product backlog items that can be finalized in one sprint as a useful metric. Daniel also provides tips for helping teams accept the data, and continuously updating forecasts. He emphasizes the need to work in hypotheses rather than requirements, as it allows for acceptance that they may be wrong. Finally, he notes that data gives us information on how to act and change over time.

 

[IMAGE HERE] As Scrum Master we work with change continuously! Do you have your own change framework that provides the guidance, and queues you need when working with change? The Lean Change Management framework is a fully defined, lean-startup inspired change framework that can be used as the backbone of any change process! You can buy Lean Change Management the book at Amazon. Also available in French, Spanish, German and Portuguese.

 

About Daniel Westermayr

Daniel is a Kanban Trainer with a knack for all things Lean and Theory of Constraints. He wants to help teams achieve and measure their continuous improvements.

You can link with Daniel Westermayr on LinkedIn

Apr 11, 2023

Daniel Westermayr: Group Mentality vs. Creating Real Agile Product Teams

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

In this episode, Daniel discusses the overuse of the word "team" and the importance of true teams in product development. He highlights the need for preconditions for a team, and notes that sometimes teams don't even have a shared goal. Daniel also warns against the "it's done, just needs to be tested" anti-pattern and explains how it can lead to problems with team collaboration. We discuss the use of Causal Loop Diagram to find hypotheses, and mention a talk by Jeff Patton on the client-vendor anti-pattern. Finally, Daniel emphasizes the need to remove the notion that one party needs to own the game in the client-vendor relationship.

Featured Book of the Week: Thinking, Fast and Slow by Daniel Kahneman

In this segment, Daniel Westermayr discusses the importance of data-driven decision making in product development. He references the book "Thinking, Fast and Slow" by Daniel Kahneman, which highlights the biases and faulty intuitions that can arise in decision making. Daniel emphasizes the need to use data to inform decisions and cites the book "Out of the Crisis" by W. Edwards Deming as an important resource. He also provides a link to a talk by Russell Ackoff about Deming's approach.

 

[IMAGE HERE] Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

 

About Daniel Westermayr

Daniel is a Kanban Trainer with a knack for all things Lean and Theory of Constraints. He wants to help teams achieve and measure their continuous improvements.

You can link with Daniel Westermayr on LinkedIn

Apr 10, 2023

Daniel Westermayr: The problem with cluttered backlogs and how to declutter them, coaching Product Owners

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

In this episode, Daniel Westermayr discusses his belief in the importance of the Scrum Master role in helping companies achieve their product goals. He shares his experience of encountering a cluttered backlog with items that were years old and how he cleaned it up, only to face complaints from someone in support. Daniel emphasizes the need for Scrum Masters to clarify why a large backlog is a problem, and why the company wants to keep all items. He also advises that Scrum Masters should understand what they stand for and constantly question why certain practices are being implemented. Finally, he suggests that, in order to avoid fears of losing important information, the older requirements can be stored in a safe location. Daniel also mentions an article on how to declutter product backlogs.

 

[IMAGE HERE] Recovering from failure, or difficult moments is a critical skill for Scrum Masters. Not only because of us, but also because the teams, and stakeholders we work with will also face these moments! We need inspiring stories to help them, and ourselves! The Bungsu Story, is an inspiring story by Marcus Hammarberg which shows how a Coach can help organizations recover even from the most disastrous situations! Learn how Marcus helped The Bungsu, a hospital in Indonesia, recover from near-bankruptcy, twice! Using Lean and Agile methods to rebuild an organization and a team! An inspiring story you need to know about! Buy the book on Amazon: The Bungsu Story - How Lean and Kanban Saved a Small Hospital in Indonesia. Twice. and Can Help You Reshape Work in Your Company.

 

About Daniel Westermayr

Daniel is a Kanban Trainer with a knack for all things Lean and Theory of Constraints. He wants to help teams achieve and measure their continuous improvements.

You can link with Daniel Westermayr on LinkedIn

Apr 7, 2023

Oguz Ozyurt: The Power of Partnership between Product Owner and Scrum Master in support of the Agile Team

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

The Great Product Owner: The Power of Partnership between PO and SM in support of the Agile Team

In this segment, we discuss the need to focus on, and develop a great partnership between a Product Owner (PO) and Scrum Master (SM). Oz shares the example of such a partnership, where the conversation between PO and SM focused on the value that the team can deliver. The PO was new to Agile but had an open mind and was an expert in the product domain. The PO was a natural leader and encouraged the team to pull stories from the backlog. He also asked the team to bring their perspective into the prioritization of the backlog. The PO acknowledged the team at every opportunity and brought an appreciation culture into the team. Oz highlights the importance of having a great partnership between the PO and SM, which is the main requirement for a successful Agile team.

The Bad Product Owner: The Importance of Empathy in Product Owner-Scrum Master Relationships

In this segment, Oz discusses the challenges of working with a product owner who lacks a product mindset and is more focused on tasks than the product vision. This can lead to them "making up" work and not prioritizing tasks effectively.

Oz suggested a few tips for dealing with bad POs. First, he recommended asking about prioritization and trying to understand the PO's background. He also advised having a 1-on-1 coaching session with the PO to help them develop a better understanding of their role and how to prioritize tasks effectively.

Additionally, Oz emphasized the importance of focusing on empathy between the PO and the team. By fostering a positive relationship and working collaboratively, the PO and team can work together to ensure that the product is delivered effectively and meets the needs of stakeholders. Overall, Oz's advice for dealing with this type of POs is to approach the situation with understanding and empathy, while also providing coaching and support to help the PO develop a product mindset and prioritize tasks effectively.

[IMAGE HERE] Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

 

About Oguz Ozyurt

Oz came from a technical background, and has worked across multiple industries, applying agile practices toward the technical and non-technical areas. He is passionate about agile, he has leveraged his passion for delivery value and agile practices by coaching, teaching, mentoring many teams to transform from traditional software development life cycle to Agile principles and practices.

You can link with Oguz Ozyurt on LinkedIn.

Apr 6, 2023

Oguz Ozyurt: Checklists, and an accountability partner, the Scrum Masters’ best friends

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

In this episode, Oz emphasizes the importance of having a list of topics to review regularly in a self-assessment moment. He includes assessing whether the team is delivering what they committed to, taking advantage of Agile practices, and working on continuous improvement items. He notes that his list of topics consists of four dimensions, including the Value dimension which focuses on the value of the Scrum Master, and the Happiness dimension which assesses whether people around him are happy. In this segment, we also discuss the importance of having an accountability partner as a helpful tool for achieving success as a Scrum Master.

Featured Retrospective Format for the Week: Conversation Café, helping everyone to be heard

In this segment, Oz shares his favorite Agile retrospective toolbox: liberating structures. He explains that he likes to focus on the process and facilitation, leaving the content for the team to decide. Oz mentions a specific format called Conversation Cafe, which he likes to use. The Conversation Cafe format helps to promote active listening and allows everyone to be heard.

Oz emphasizes the importance of focusing on the process of the retrospective, rather than the content. By creating a safe and structured environment, everyone can share their thoughts and opinions without fear of judgment or retribution. Using the Conversation Cafe format, the team can have a productive and meaningful conversation about the sprint, identifying areas for improvement and celebrating successes. Oz believes that by focusing on the process and creating a safe space, the team can achieve better outcomes and improve continuously.

About Oguz Ozyurt

Oz came from a technical background, and has worked across multiple industries, applying agile practices toward the technical and non-technical areas. He is passionate about agile, he has leveraged his passion for delivery value and agile practices by coaching, teaching, mentoring many teams to transform from traditional software development life cycle to Agile principles and practices.

You can link with Oguz Ozyurt on LinkedIn.

Apr 5, 2023

Oguz Ozyurt: Liberating Structures and Wise Crowds, Strategies for Facilitating Effective PI Planning in Agile Teams

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

In this episode, Oz discusses the challenges of leading change and shares some tips for Scrum Masters to enable effective planning and team participation. Oz describes a scenario where the team was struggling to commit to the goals of the next PI and how it was discovered that the teams were not self-organizing and did not understand the "why" behind their work. The planning process was already defined before the teams came into the PI planning session, which was an anti-pattern of using agile terms but applying waterfall practices.

Oz suggests that effective facilitation is critical for Scrum Masters and advises creating a planning process that involves the team in defining the plan. Oz also recommends observing the meeting first to understand what the team is trying to accomplish and encourages enabling the team to speak up. Oz shares some links to resources that can be useful in planning and facilitating team participation, such as the wise crowds liberating structure. Additionally, Oz suggests using break out rooms to help the team talk about goals/user stories in private and to find problems in the plan using the 1-2-4-all Liberating Structure.

About Oguz Ozyurt

Oz came from a technical background, and has worked across multiple industries, applying agile practices toward the technical and non-technical areas. He is passionate about agile, he has leveraged his passion for delivery value and agile practices by coaching, teaching, mentoring many teams to transform from traditional software development life cycle to Agile principles and practices.

You can link with Oguz Ozyurt on LinkedIn.

Apr 4, 2023

Oguz Ozyurt: Helping Scrum Teams by Establishing Trust and Shared Understanding with Product Owners

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

In this segment, guest Oz emphasizes that we all work in a complex environment and are change agents. Oz shares a story about a team that faced problems with its product owner, who would add stories to the sprint backlog without refinement and interrupt the team even on the last day of the iteration. As a result, the team lost trust in the PO.

To address this challenge, Oz recommends making sure the team has an agreement on how to bring new stories into an ongoing sprint and discussing the team agreement with the PO. Oz also suggests bringing up the topic in the retrospective when the PO introduces a surprise story. Oz acknowledges that these conversations can be difficult, especially when the PO is a good friend of the team's manager, but emphasizes the importance of building trust and ensuring shared understanding.

Featured Book of the Week: Leading Change by John Kotter

In this segment, Oz recommends "Leading Change" by John Kotter, which outlines eight steps for organizational transformation and is useful for anyone looking to apply these steps to a change process. Oz also suggests "Start with Why" by Simon Sinek for its insights on inspiring others and finding the purpose behind the work. Finally, Oz recommends "Team Topologies" which provides guidance on building and managing modern teams, a key responsibility for Scrum Masters. The authors of Team Topologies, Matthew Skelton and Manuel Pais, have been previous guests on the podcast.

 

About Oguz Ozyurt

Oz came from a technical background, and has worked across multiple industries, applying agile practices toward the technical and non-technical areas. He is passionate about agile, he has leveraged his passion for delivery value and agile practices by coaching, teaching, mentoring many teams to transform from traditional software development life cycle to Agile principles and practices.

You can link with Oguz Ozyurt on LinkedIn.

Apr 3, 2023

Oguz Ozyurt: The Importance of Defining Done and Partnering with the Product Owner, to help the Scrum team deliver

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

In this episode, Oz (Oguz Ozyurt) shares a story of a difficult collaboration with a Product Owner. He was working with a team and Product Owner who had different levels of experience, and while the team had completed the functionality for the iteration, they were not ready to release it. The Product Owner was surprised and pressed the team to release the functionality, which led to a failure. From this experience, Oz learned the importance of defining the definition of done with the team, as well as partnering with the Product Owner to define the goal together. He also emphasizes the importance of accepting that sometimes we fail, and working together with the team and Product Owner to define a plan for how to handle failures.

 

About Oguz Ozyurt

Oz came from a technical background, and has worked across multiple industries, applying agile practices toward the technical and non-technical areas. He is passionate about agile, he has leveraged his passion for delivery value and agile practices by coaching, teaching, mentoring many teams to transform from traditional software development life cycle to Agile principles and practices.

You can link with Oguz Ozyurt on LinkedIn

Apr 1, 2023

BONUS: How to answer commonly asked Scrum Master interview questions, with Jeff Campbell and Vasco Duarte

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

 

About Jeff Campbell and Vasco Duarte

Jeff is an Agile Coach who considers the discovery of Agile and Lean to be one of the most defining moments of his life, and considers helping others to improve their working life not to simply be a job, but a social responsibility. As an Agile Coach, he has worked with driving Agile transformations in organizations both small and large and has published a book on the subject: bit.ly/aatbook.

You can link with Jeff Campbell on LinkedIn

 

Vasco is a leading voice in the agile community, known for his contributions to the development of agile methodologies and practices. He is the co-founder of Agile Finland and the host of Scrum Master Toolbox Podcast, the most popular Agile podcast in the world, which has more than 8 000 000 unique downloads. He is also the author of "NoEstimates: A novel look at how Agile can transform software development, making it both more sustainable, as well as incredibly profitable." Vasco is a keynote speaker at many conferences and events, sharing his knowledge and experience with the agile community. With his passion and expertise in agile, Vasco has made a significant impact on the way software development is done today, helping organizations to become more efficient, flexible, and responsive to changing requirements. You can link with Vasco Duarte on LinkedIn and connect with Vasco Duarte on Twitter

1