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Scrum Master Toolbox Podcast: Agile storytelling from the trenches

Every week day, Certified Scrum Master, Agile Coach and Business Consultant Vasco Duarte interviews Scrum Masters and Agile Coaches from all over the world to get you actionable advice, new tips and tricks, improve your craft as a Scrum Master with daily doses of inspiring conversations with Scrum Masters from the all over the world. Stay tuned for BONUS episodes when we interview Agile gurus and other thought leaders in the business space to bring you the Agile Business perspective you need to succeed as a Scrum Master. Some of the topics we discuss include: Agile Business, Agile Strategy, Retrospectives, Team motivation, Sprint Planning, Daily Scrum, Sprint Review, Backlog Refinement, Scaling Scrum, Lean Startup, Test Driven Development (TDD), Behavior Driven Development (BDD), Paper Prototyping, QA in Scrum, the role of agile managers, servant leadership, agile coaching, and more!
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Now displaying: 2024
Jul 26, 2024

Kevin Hoey: The Product Owner as a Team Player in Agile Teams

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

The Great Product Owner: The Product Owner as a Team Player in Agile Teams

Kevin highlights the qualities of an exceptional Product Owner who excels in communication, provides clear context, and uses inclusive language like "us" and "we". This PO effectively conveys the product vision, fosters team collaboration, and ensures everyone understands the impact of their work. Kevin underscores the importance of over-communication and listening, demonstrating how great POs drive team success.

The Bad Product Owner: From Absent to Engaged, Removing the Absent PO Dynamics

Kevin discusses the challenges of working with an absent Product Owner, which he identifies as a significant anti-pattern. He shares his experience of addressing the issue by understanding the PO’s pressures and advocating for their presence. Kevin introduced the concept of a Proxy PO, which eventually led to a successful transition and improved team dynamics. He emphasizes the importance of curiosity, understanding, and taking transition steps to manage risks.

 

[IMAGE HERE] Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

 

About Kevin Hoey

Kevin is the lead scrum master at Domestic and General, with 10 years' experience in project management before moving into scrum mastery. He now heads up a team of scrum masters, whilst continuing to support his own squads. Kevin believes scrum masters need to focus on self-improvement to turbocharge their ability to better support teams and the wider business on the journey to effectiveness.

You can link with Kevin Hoey on LinkedIn.

Jul 25, 2024

Kevin Hoey: Two Scrum Master Critical Tasks: Measuring Value Delivery in Agile Teams, And Aligning With Stakeholders

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

When it comes to success for scrum masters, Kevin focuses on people-centric approaches, continuous improvement, and value delivery. He emphasizes aligning with stakeholders' goals and measuring outcomes. Kevin discusses the importance of having a product roadmap and vision, conducting health checks, and striving for daily improvement. Removing unnecessary steps and making processes more efficient are key to achieving better outcomes for the team and the business.

Featured Retrospective Format for the Week: Order Stories by Cycle Time

Kevin emphasizes the necessity of retrospectives, especially for teams that claim to be too busy. He discusses the anti-pattern of avoiding retros, highlighting the benefits of examining sprint goals and reinforcing what works well. Kevin suggests periodically reviewing stories by cycle time to identify and address delays, ensuring continuous improvement in handling challenging tasks.

Kevin also shares two other retrospective formats. Starting with the simple: just do a retro, and talk; and he also recommends another simple format: “Did we meet our Sprint goal? Why/Why not?”

 

[IMAGE HERE] Retrospectives, planning sessions, vision workshops, we are continuously helping teams learn about how to collaborate in practice! In this Actionable Agile Tools book, Jeff Campbell shares some of the tools he’s learned over a decade of coaching Agile Teams. The pragmatic coaching book you need, right now! Buy Actionable Agile Tools on Amazon, or directly from the author, and supercharge your facilitation toolbox! 

 

About Kevin Hoey

Kevin is the lead scrum master at Domestic and General, with 10 years' experience in project management before moving into scrum mastery. He now heads up a team of scrum masters, whilst continuing to support his own squads. Kevin believes scrum masters need to focus on self-improvement to turbocharge their ability to better support teams and the wider business on the journey to effectiveness.

You can link with Kevin Hoey on LinkedIn.

Jul 24, 2024

Kevin Hoey: How to Master Stakeholder Collaboration in Agile Environments During Change

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Kevin discusses the constant nature of change in the scrum master role, highlighting the challenges of working with external stakeholders who often revert to command-and-control under pressure. He stresses the importance of coaching stakeholders on agile principles, prioritizing high-value items, and showing progress every sprint. Kevin shares tips on managing scope, meeting deadlines without compromising quality, and the value of incremental delivery to reduce risk and extract value.

 

[IMAGE HERE] As Scrum Master we work with change continuously! Do you have your own change framework that provides the guidance, and queues you need when working with change? The Lean Change Management framework is a fully defined, lean-startup inspired change framework that can be used as the backbone of any change process! You can buy Lean Change Management the book at Amazon. Also available in French, Spanish, German and Portuguese.

 

About Kevin Hoey

Kevin is the lead scrum master at Domestic and General, with 10 years' experience in project management before moving into scrum mastery. He now heads up a team of scrum masters, whilst continuing to support his own squads. Kevin believes scrum masters need to focus on self-improvement to turbocharge their ability to better support teams and the wider business on the journey to effectiveness.

You can link with Kevin Hoey on LinkedIn.

Jul 23, 2024

Kevin Hoey: Fostering Agile Team Collaboration in Remote Settings

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Kevin describes a team struggling with collaboration, where members worked in isolation and did not work towards a sprint goal. This led to over-the-wall work handoffs and blame in the team. Kevin emphasizes the importance of having cameras on during remote meetings to foster team connection. He shares that effective scrum masters unlock team productivity by focusing on people first, ensuring everyone is aligned and engaged in their work.

Featured Book of the Week: Drive by Dan Pink

Kevin shares that his greatest influence isn't a book, but the Agile podcasts such as this one and others. As a new scrum master, it was the insights from experienced professionals that shaped his journey. However, he recommends "Drive" by Dan Pink, which emphasizes intrinsic motivation through mastery, purpose, and autonomy. Kevin's company has long embraced autonomy, helping him reflect on his role in fostering these qualities within his teams. He highlights the importance of enabling autonomy, purpose, and mastery to drive motivation and success in the teams we work with.

 

[IMAGE HERE] Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

 

About Kevin Hoey

Kevin is the lead scrum master at Domestic and General, with 10 years' experience in project management before moving into scrum mastery. He now heads up a team of scrum masters, whilst continuing to support his own squads. Kevin believes scrum masters need to focus on self-improvement to turbocharge their ability to better support teams and the wider business on the journey to effectiveness.

You can link with Kevin Hoey on LinkedIn.

Jul 22, 2024

Kevin Hoey: How to Speedup Agile Team Deliveries With Better Story Splitting

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Kevin reflects on his early career, sharing a time when his team of 12 struggled due to an anti-pattern of splitting stories by roles, causing an eight-week delivery delay. Kevin recognized the issue and initially approached the team with a focus on adherence to the Scrum guide, which didn't resonate. He later revised his approach, explaining the benefits, and managed to persuade the team to deliver one story in one go, although unsuccessfully at first. Through continuous effort, he introduced better story splitting, quick deliveries, and built trust with stakeholders, boosting team morale and productivity.

 

[IMAGE HERE] Recovering from failure, or difficult moments is a critical skill for Scrum Masters. Not only because of us, but also because the teams, and stakeholders we work with will also face these moments! We need inspiring stories to help them, and ourselves! The Bungsu Story, is an inspiring story by Marcus Hammarberg which shows how a Coach can help organizations recover even from the most disastrous situations! Learn how Marcus helped The Bungsu, a hospital in Indonesia, recover from near-bankruptcy, twice! Using Lean and Agile methods to rebuild an organization and a team! An inspiring story you need to know about! Buy the book on Amazon: The Bungsu Story - How Lean and Kanban Saved a Small Hospital in Indonesia. Twice. and Can Help You Reshape Work in Your Company.

 

About Kevin Hoey

Kevin is the lead scrum master at Domestic and General, with 10 years' experience in project management before moving into scrum mastery. He now heads up a team of scrum masters, whilst continuing to support his own squads. Kevin believes scrum masters need to focus on self-improvement to turbocharge their ability to better support teams and the wider business on the journey to effectiveness.

You can link with Kevin Hoey on LinkedIn.

Jul 19, 2024

Stella Ihenacho: Agile Team Collaboration and Setting a Clear Product Vision, Two Critical Product Owner Skills

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

The Great Product Owner: Team Collaboration and Setting a Clear Product Vision, Two Critical PO Skills

In the great PO segment, Stella highlights an exemplary Product Owner who, despite lacking deep technical knowledge, developed a clear vision and strategy for the product and communicated it clearly to the team. This PO regularly collaborated with subject matter experts and held frequent calls to align with team members on the roadmap. By fostering a shared product vision, this PO exemplified effective leadership and teamwork.

The Bad Product Owner: Engaging the PO to Create Clarity and Purpose for the Agile Team

Stella shares the story of a Product Owner who was present but not engaged with the team. This PO missed key team events, leading to confusion and demotivation among the team members. Stella understood that the team lacked context and clear priorities, resulting in a poor ability to understand stakeholder feedback. When analyzing the causes for this anti-pattern, Stella highlights the pitfalls of spreading a PO too thin and the importance of mid-sprint reviews. 

 

[IMAGE HERE] Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

 

About Stella Ihenacho

Stella is the Manager of the Continuous Improvement and Agility team at RedHat and Agile Faculty Lead at NSTAR Technologies. Dedicated to transforming organizations and individuals through an agile mindset, she believes there's always room for improvement, even when things aren't broken.

You can link with Stella Ihenacho on LinkedIn and connect with Stella Ihenacho on Instagram.

Jul 18, 2024

Stella Ihenacho: Building Self-organizing Agile Teams and Measuring Success Through Delivery Metrics and Team Well-being

In this episode, Stella explores the complex definition of Scrum Master success, focusing on team dynamics, agile principles, and sustainable delivery. She emphasizes transparency, ownership, and continuous improvement. Stella shares her approach to building self-organizing teams and measuring success through delivery metrics and team well-being. 

Featured Retrospective Format for the Week: Start/Stop/Continue Retrospective

Stella’s favorite retrospective format, Start/Stop/Continue, is simple yet powerful. Stella tweaks the format to always start with a gratitude exercise, setting a positive tone, and encourages openness about possible issues to be discussed. Stella explains how this format is accessible to any team and fosters continuous improvement. Listen in to find out what makes this format so effective, and how can it be implemented seamlessly.

[IMAGE HERE] Retrospectives, planning sessions, vision workshops, we are continuously helping teams learn about how to collaborate in practice! In this Actionable Agile Tools book, Jeff Campbell shares some of the tools he’s learned over a decade of coaching Agile Teams. The pragmatic coaching book you need, right now! Buy Actionable Agile Tools on Amazon, or directly from the author, and supercharge your facilitation toolbox! 

 

About Stella Ihenacho

Stella is the Manager of the Continuous Improvement and Agility team at RedHat and Agile Faculty Lead at NSTAR Technologies. Dedicated to transforming organizations and individuals through an agile mindset, she believes there's always room for improvement, even when things aren't broken.

You can link with Stella Ihenacho on LinkedIn and connect with Stella Ihenacho on Instagram.

Jul 17, 2024

Stella Ihenacho: How to Effectively Manage a Tool Transition in an Agile environment

In this episode, Stella talks about her experience transitioning multiple teams from another system into JIRA as their work management tool. In this story, Stella emphasizes the challenges that any change can bring, even a simple tool change. Teams were initially resistant, fearing the new tool would disrupt their work. Stella highlights the importance of stakeholder engagement workshops, pilot projects, and finding tool champions. She provides practical tips on gaining leadership buy-in and establishing clear feedback loops. How can we effectively manage tool transitions in agile environments?

 

[IMAGE HERE] As Scrum Master we work with change continuously! Do you have your own change framework that provides the guidance, and queues you need when working with change? The Lean Change Management framework is a fully defined, lean-startup inspired change framework that can be used as the backbone of any change process! You can buy Lean Change Management the book at Amazon. Also available in French, Spanish, German and Portuguese.

 

About Stella Ihenacho

Stella is the Manager of the Continuous Improvement and Agility team at RedHat and Agile Faculty Lead at NSTAR Technologies. Dedicated to transforming organizations and individuals through an agile mindset, she believes there's always room for improvement, even when things aren't broken.

You can link with Stella Ihenacho on LinkedIn and connect with Stella Ihenacho on Instagram.

Jul 16, 2024

Stella Ihenacho: Breaking the Blame Cycle in Agile Teams With Coaching and Customer Collaboration

Stella shates the story of a high-stakes project team plagued by blame-shifting and management interference. The project’s tight deadlines and high complexity led to fear and blame culture in the team. Upon investigation, Stella became aware of some customer agreements made without team input. To overcome these anti-patterns, Stella’s strategy involved separate retrospectives for different groups and resetting customer expectations. Listen in to learn about fostering a blame-free culture and aligning team and customer expectations.

Featured Book of the Week: Atomic Habits by James Clear

Stella shows how transformative power of small, incremental changes helped her. She found out about that approach from the book "Atomic Habits" by James Clear. She explains how these principles apply to agile transformations, emphasizing that success is built over time, not through quick fixes. Stella shares tips on focusing on small wins, the importance of vision, and the need to explain metrics clearly. 

[IMAGE HERE] Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

 

About Stella Ihenacho

Stella is the Manager of the Continuous Improvement and Agility team at RedHat and Agile Faculty Lead at NSTAR Technologies. Dedicated to transforming organizations and individuals through an agile mindset, she believes there's always room for improvement, even when things aren't broken.

You can link with Stella Ihenacho on LinkedIn and connect with Stella Ihenacho on Instagram.

Jul 15, 2024

Stella Ihenacho: From Project Manager to Scrum Master, The Critical Agile Ideas we Need to Adopt

Stella talks about her journey from project manager to Scrum Master, revealing how she struggled to balance both roles. She learned the critical difference between the two, focusing on trust and empowerment for her teams. When it comes to a critical lesson she learned in the process, Stella talks about a developer who resisted support, highlighting the importance of early intervention and effective 1:1s. What can we learn from her transition and the lessons on team support?

 

[IMAGE HERE] Recovering from failure, or difficult moments is a critical skill for Scrum Masters. Not only because of us, but also because the teams, and stakeholders we work with will also face these moments! We need inspiring stories to help them, and ourselves! The Bungsu Story, is an inspiring story by Marcus Hammarberg which shows how a Coach can help organizations recover even from the most disastrous situations! Learn how Marcus helped The Bungsu, a hospital in Indonesia, recover from near-bankruptcy, twice! Using Lean and Agile methods to rebuild an organization and a team! An inspiring story you need to know about! Buy the book on Amazon: The Bungsu Story - How Lean and Kanban Saved a Small Hospital in Indonesia. Twice. and Can Help You Reshape Work in Your Company.

 

About Stella Ihenacho

Stella is the Manager of the Continuous Improvement and Agility team at RedHat and Agile Faculty Lead at NSTAR Technologies. Dedicated to transforming organizations and individuals through an agile mindset, she believes there's always room for improvement, even when things aren't broken.

You can link with Stella Ihenacho on LinkedIn and connect with Stella Ihenacho on Instagram.

Jul 12, 2024

Esther Schmit: The Power of a Positive Product Owner in Agile Teams

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

The Great Product Owner: The Power of a Positive Product Owner in Agile Teams

In this segment, Esther shares an inspiring story about a Product Owner who truly excelled in his role. This PO was a student who brought enthusiasm, a willingness to learn, and a supportive attitude to the team. Esther discusses how his positive energy and eagerness to help had a ripple effect, boosting the team's morale and performance. 

The Bad Product Owner: Customer First, How to Avoid PO’s from Focusing on Technical Details

In this segment, Esther shares how Product Owners who come from a technical background can become micro-managers for the team. She explains how these POs can sometimes get too involved in technical decisions, which can negatively affect the team's autonomy and effectiveness. Esther also shares tips on how Scrum Masters can help Product Owners can shift their focus from technical details to customer goals and business outcomes. 

 

[IMAGE HERE] Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

 

About Esther Schmit

Esther is a freelance Agile Coach and Scrum Master, leading Agile Pro Center, which provides online Agile Coaching, Training, and Mentoring for Scrum Masters. Esther also hosts the Online Scrum Master Summit.

You can link with Esther Schmit on LinkedIn, and visit her site Agile Gatherings.

Jul 11, 2024

Esther Schmit: Setting and Achieving Goals with an Agile Approach to the Scrum Master Role

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

When it comes to defining Scrum Master success, Esther talks about the importance of setting personal goals and regularly checking in on them. She offers practical tips, such as defining your own success criteria, making your goals visible, and asking for feedback from teams and stakeholders. Esther also talks about the value of reflecting on each ceremony and how you can use metrics like Return on Time Invested (ROTI) to gauge effectiveness. 

Featured Retrospective Format for the Week: Story Cubes Retrospective

When it comes to retrospectives, Esther believes that varying retrospective formats helps to keep team members engaged. She shares practical tips, such as using Story Cubes and encouraging team members to talk about themselves to build better relationships. 

 

[IMAGE HERE] Retrospectives, planning sessions, vision workshops, we are continuously helping teams learn about how to collaborate in practice! In this Actionable Agile Tools book, Jeff Campbell shares some of the tools he’s learned over a decade of coaching Agile Teams. The pragmatic coaching book you need, right now! Buy Actionable Agile Tools on Amazon, or directly from the author, and supercharge your facilitation toolbox! 

 

About Esther Schmit

Esther is a freelance Agile Coach and Scrum Master, leading Agile Pro Center, which provides online Agile Coaching, Training, and Mentoring for Scrum Masters. Esther also hosts the Online Scrum Master Summit.

You can link with Esther Schmit on LinkedIn, and visit her site Agile Gatherings.

Jul 10, 2024

Esther Schmit: Tips for Effective SAFe Implementation, Even if Teams are Already Using Agile Processes

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

In this episode, we discuss scaling in Agile, and the challenges of transitioning teams from Scrum or other team-level Agile processes, to SAFe (Scaled Agile Framework). Esther describes common anti-patterns and resistance to change. She also shares insights on how to support teams, managers, and Scrum Masters through Agile coaching and other support groups, like community of practice. 

 

[IMAGE HERE] As Scrum Master we work with change continuously! Do you have your own change framework that provides the guidance, and queues you need when working with change? The Lean Change Management framework is a fully defined, lean-startup inspired change framework that can be used as the backbone of any change process! You can buy Lean Change Management the book at Amazon. Also available in French, Spanish, German and Portuguese.

 

About Esther Schmit

Esther is a freelance Agile Coach and Scrum Master, leading Agile Pro Center, which provides online Agile Coaching, Training, and Mentoring for Scrum Masters. Esther also hosts the Online Scrum Master Summit.

You can link with Esther Schmit on LinkedIn, and visit her site Agile Gatherings.

Jul 9, 2024

Esther Schmit: Bridging Communication Gaps Between Agile Teams, The Communication Challenge

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

In this episode, Esther shares a challenging experience with two teams that struggled due to poor communication and unwillingness to collaborate. She provides tips on facilitating retrospectives and one-on-one conversations to address communication issues and set clear expectations. Listen to learn a method to improve communication in your teams.

Featured Book of the Week: Mister Mindset by Michael Pilarczyk

Esther discusses "Master your Mindset, Live a Meaningful Life: A book about mental health and personal success" by Michael Pilarczyk, a book focused on changing your mindset to improve the quality of life. She explains how understanding and altering one's mindset can positively influence professional and personal lives, especially for Scrum Masters who facilitate and support teams. 

 

[IMAGE HERE] Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

 

About Esther Schmit

Esther is a freelance Agile Coach and Scrum Master, leading Agile Pro Center, which provides online Agile Coaching, Training, and Mentoring for Scrum Masters. Esther also hosts the Online Scrum Master Summit.

You can link with Esther Schmit on LinkedIn, and visit her site Agile Gatherings.

Jul 8, 2024

Esther Schmit: The Power of Feedback, Lessons from a New Scrum Master

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

In this episode, Esther talks about her initial experiences as a Scrum Master, feeling overwhelmed when her colleagues sought her guidance even if she only had a few months on the job. She discusses the importance of seeking feedback and asking for help, even when feeling uncertain. Esther emphasizes starting our work from a place of curiosity and validating understanding among team members. How do you overcome the fear of asking for help and ensure effective communication within your team?

 

[IMAGE HERE] Recovering from failure, or difficult moments is a critical skill for Scrum Masters. Not only because of us, but also because the teams, and stakeholders we work with will also face these moments! We need inspiring stories to help them, and ourselves! The Bungsu Story, is an inspiring story by Marcus Hammarberg which shows how a Coach can help organizations recover even from the most disastrous situations! Learn how Marcus helped The Bungsu, a hospital in Indonesia, recover from near-bankruptcy, twice! Using Lean and Agile methods to rebuild an organization and a team! An inspiring story you need to know about! Buy the book on Amazon: The Bungsu Story - How Lean and Kanban Saved a Small Hospital in Indonesia. Twice. and Can Help You Reshape Work in Your Company.

 

About Esther Schmit

Esther is a freelance Agile Coach and Scrum Master, leading Agile Pro Center, which provides online Agile Coaching, Training, and Mentoring for Scrum Masters. Esther also hosts the Online Scrum Master Summit.

You can link with Esther Schmit on LinkedIn, and visit her site Agile Gatherings.

Jul 5, 2024

Milica Lubinic: Product Owner Anti-Pattern, The Renamed Project Manager

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

The Great Product Owner: Balancing Involvement and Authority in Product Ownership

Milica highlights how great Product Owners involve their teams in decision-making while maintaining responsibility for final decisions. She discusses tools for prioritization and the importance of structured approaches to processing team input. Scrum Masters can help PO’s balance ownership and shared decision making with the teams and stakeholders.

The Bad Product Owner: The Renamed Project Manager

Milica discusses a common anti-pattern in Product Ownership: simply renaming project managers as Product Owners, without role clarity or team involvement. She shares tips for distributing cognition between PO’s and their teams. She also emphasizes the importance of clear role definitions and external training for PO’s, stakeholders, and teams. 

 

[IMAGE HERE] Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

 

About Milica Lubinic

Milica is a Mom and Professional and Organizational Coach who is all about dealing with complexity, whether it's child development or organizational/team/individual transformation and growth. She found her true calling in the world of Agile, Cynefin, and Progressive organizational cultures. Creating safe spaces for innovation, nurturing trust, and sparking engagement is her true passion.

You can link with Milica Lubinic on LinkedIn.

Jul 4, 2024

Milica Lubinic: Measuring Psychological Safety in Agile Teams

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

In this episode, Milica emphasizes the importance of team trust and psychological safety, which are difficult to measure. She suggests using surveys to initiate meaningful conversations and reflections about these critical aspects. 

Featured Retrospective Format for the Week: Solution-Focused Retrospectives

Milica introduces her favorite retrospective format, focusing on future goals and leveraging existing strengths. This approach contrasts with the root cause analysis engineers often prefer, offering more actionable solutions and a variety of choices. This approach is based on insights from Solutions-focused Coaching.

 

[IMAGE HERE] Retrospectives, planning sessions, vision workshops, we are continuously helping teams learn about how to collaborate in practice! In this Actionable Agile Tools book, Jeff Campbell shares some of the tools he’s learned over a decade of coaching Agile Teams. The pragmatic coaching book you need, right now! Buy Actionable Agile Tools on Amazon, or directly from the author, and supercharge your facilitation toolbox! 

 

About Milica Lubinic

Milica is a Mom and Professional and Organizational Coach who is all about dealing with complexity, whether it's child development or organizational/team/individual transformation and growth. She found her true calling in the world of Agile, Cynefin, and Progressive organizational cultures. Creating safe spaces for innovation, nurturing trust, and sparking engagement is her true passion.

You can link with Milica Lubinic on LinkedIn.

Jul 3, 2024

Milica Lubinic: Consent-based Decision-making for Agile Organizations

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Milica shares insights from her experience in a company undergoing Agile transformation. She highlights the misalignment in decision-making processes and the need for consent-based decision-making. By facilitating retrospectives with leadership and creating guides for new decision-making approaches, she navigated through various challenges. 

 

[IMAGE HERE] As Scrum Master we work with change continuously! Do you have your own change framework that provides the guidance, and queues you need when working with change? The Lean Change Management framework is a fully defined, lean-startup inspired change framework that can be used as the backbone of any change process! You can buy Lean Change Management the book at Amazon. Also available in French, Spanish, German and Portuguese.

 

About Milica Lubinic

Milica is a Mom and Professional and Organizational Coach who is all about dealing with complexity, whether it's child development or organizational/team/individual transformation and growth. She found her true calling in the world of Agile, Cynefin, and Progressive organizational cultures. Creating safe spaces for innovation, nurturing trust, and sparking engagement is her true passion.

You can link with Milica Lubinic on LinkedIn.

Jul 2, 2024

Milica Lubinic: How to Foster Long-lasting Change for Agile Teams Without Micromanagement

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Milica tells the story of a team’s struggle with sustainable change. Despite good intentions, the team lead’s constant reminders about incomplete actions led to a lack of ownership. She emphasizes the importance of developing habits for sustainable improvement and allowing teams to maintain ownership of changes. How can teams foster long-lasting change without micromanagement?

Featured Book of the Week: The Power of Vulnerability by Brené Brown

Milica discusses Brené Brown’s "The Power of Vulnerability" (audiobook) and how it transformed her understanding of belonging versus fitting in. This distinction helped her foster true belonging in her teams, where members felt safe to be themselves and contribute their best. This book addresses a question that is critical for Scrum Masters: How can we create environments that nurture genuine belonging?

 

[IMAGE HERE] Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

 

About Milica Lubinic

Milica is a Mom and Professional and Organizational Coach who is all about dealing with complexity, whether it's child development or organizational/team/individual transformation and growth. She found her true calling in the world of Agile, Cynefin, and Progressive organizational cultures. Creating safe spaces for innovation, nurturing trust, and sparking engagement is her true passion.

You can link with Milica Lubinic on LinkedIn.

Jul 1, 2024

Milica Lubinic: Curiosity Over Assumption, How to Enter a New Agile Team or Company Without Triggering Resistance

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

In this episode, Milica tells the story of a pivotal failure from the start of her career. She entered a company that, at first sight, already practicing scaled Scrum and aligned with Agile values. Milica was eager to contribute. However, she quickly discovered underlying taboos and a lack of true transparency. Her push for more openness led to unexpected resistance, teaching her the importance of curiosity and avoiding assumptions. Listen to learn how we can navigate the current status of Agile adoption without making premature judgments.

 

[IMAGE HERE] Recovering from failure, or difficult moments is a critical skill for Scrum Masters. Not only because of us, but also because the teams, and stakeholders we work with will also face these moments! We need inspiring stories to help them, and ourselves! The Bungsu Story, is an inspiring story by Marcus Hammarberg which shows how a Coach can help organizations recover even from the most disastrous situations! Learn how Marcus helped The Bungsu, a hospital in Indonesia, recover from near-bankruptcy, twice! Using Lean and Agile methods to rebuild an organization and a team! An inspiring story you need to know about! Buy the book on Amazon: The Bungsu Story - How Lean and Kanban Saved a Small Hospital in Indonesia. Twice. and Can Help You Reshape Work in Your Company.

 

About Milica Lubinic

Milica is a Mom and Professional and Organizational Coach who is all about dealing with complexity, whether it's child development or organizational/team/individual transformation and growth. She found her true calling in the world of Agile, Cynefin, and Progressive organizational cultures. Creating safe spaces for innovation, nurturing trust, and sparking engagement is her true passion.

You can link with Milica Lubinic on LinkedIn.

Jun 29, 2024

BONUS: Agile Mindsets in Tech Entrepreneurship With Bao Tran

In this BONUS episode, we explore the world of technology, innovation, and intellectual property with Bao Tran, a seasoned tech entrepreneur. As the founder and CEO of PowerPatent, Inc., and co-founder of Azpire Health, Bao shares his journey and offers advice for aspiring tech entrepreneurs and established businesses alike.

The Journey into Technology and Entrepreneurship

"You need very good people on the engineering side who can iterate quickly." 

Bao Tran started his career with ambitions of entering investment banking but ultimately found his calling as a patent lawyer. This shift led him to explore the tech industry deeply, where he recognized the importance of having a strong engineering team and maintaining exclusivity for products. He highlights the pitfalls of using platforms like Kickstarter, where competitors can easily copy innovative ideas, emphasizing the necessity of strong IP protection.

Structuring Teams for Flexibility and Scalability

"Build around a core team but also bring diversity into the team." 

Bao stresses the importance of having a core team that is close-knit for quick communication while also recruiting diverse talent to bring fresh perspectives. He advises focusing on problem-solving rather than falling in love with a particular technology, ensuring the team remains flexible and scalable as the company grows.

Recruiting Talent for Tech-Focused Companies

"Balance new people with fresh ideas and those with more experience." 

Hiring the right talent is crucial, and Bao’s approach includes balancing newcomers with fresh ideas and seasoned professionals. He underscores the importance of a clear vision in product development, offering stock options as part of the salary package, and protecting IP early. Bao also introduces the concept of a "long tail approach" to product development, where continuous innovation and iteration play key roles.

Advising Startups on Patent Strategy

"Identify unique product features and anticipate how competitors might replicate them." 

For startups, Bao advises laying the foundation by identifying unique product features that can be patented. He recommends anticipating how competitors might design around these features and considering licensing opportunities across different industries to expand the utility of the patents.

Impressive Examples of Patents Adding Value

"This battery company reduced energy costs and even started feeding back into the grid." 

Bao shares success stories from his investments, including a company that used patented battery technology to reduce energy costs for small to medium businesses and eventually integrated these batteries into the power grid. He highlights the versatility of software patents and their applicability across various industries.

Recommended Resources

For those preparing their companies for growth, Bao recommends exploring resources like the PowerPatent YouTube channel and PatentPC.com. These platforms provide valuable information on fundraising, patent strategies, and more.

About Bao Tran 

Bao Tran is a tech entrepreneur specializing in AI, blockchain, and digital twin technologies. He is the founder and CEO of PowerPatent, Inc., where he innovates the patent process through automation, and co-founder of Azpire Health, which leverages tech in healthcare. Bao is an angel investor at TVC and represents Silicon Valley at the Boston Global Forum. He holds a JD, MBA, and BSEE from top institutions.

You can link with Bao Tran on LinkedIn or connect with Bao Tran via email at Btran@powerpatent.com.

Jun 28, 2024

Avipaul Bhandari: The Impact on Agile Teams of Poor PO Leadership Skills

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

The Great Product Owner: How the Scrum Master’s Feedback Transformed a Product Owner

What key changes transformed this PO from a liability to an asset? In this segment, Avipaul shares a success story of a PO who, after receiving feedback, improved collaboration and team engagement. By connecting with team members and understanding the domain deeply, this PO bridged gaps between the team and customers, and ultimately became a great PO!

The Bad Product Owner: The Impact of Poor PO Leadership Skills

How can Product Owners avoid these pitfalls to foster a healthier team dynamic? In this segment, Avipaul outlines common anti-patterns of Product Owners who try to act as team leads, micromanage, and interfere in technical discussions. We also discuss how these behaviors can cause resentment and hinder team performance. 

 

[IMAGE HERE] Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

 

About Avipaul Bhandari

Avipaul is a seasoned Agile Coach with extensive experience helping teams and organizations implement Agile practices effectively. His expertise spans various domains, and he is passionate about fostering collaboration and continuous improvement.

You can link with Avipaul Bhandari on LinkedIn and connect with Avipaul Bhandari on Twitter.

Jun 27, 2024

Avipaul Bhandari: Measuring Scrum Master Impact Beyond the Lean and Agile Metrics

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

In this episode, Avipaul explores the the many sides of success for Scrum Masters. Beyond metrics like cycle time and throughput, he emphasizes the importance of team smiles and voluntary contributions. 

Featured Retrospective Format for the Week: The Timeline Retrospective

In this segment, Avipaul introduces the Timeline Retrospective, ideal for reflecting on the end of a phase. This format connects team members' emotions to their journey, fostering a deeper understanding and appreciation of their shared experiences. The timeline retrospective can highlight the human sides projects, and enhance the team’s ability to reflect and learn.

 

[IMAGE HERE] Retrospectives, planning sessions, vision workshops, we are continuously helping teams learn about how to collaborate in practice! In this Actionable Agile Tools book, Jeff Campbell shares some of the tools he’s learned over a decade of coaching Agile Teams. The pragmatic coaching book you need, right now! Buy Actionable Agile Tools on Amazon, or directly from the author, and supercharge your facilitation toolbox! 

 

About Avipaul Bhandari

Avipaul is a seasoned Agile Coach with extensive experience helping teams and organizations implement Agile practices effectively. His expertise spans various domains, and he is passionate about fostering collaboration and continuous improvement.

You can link with Avipaul Bhandari on LinkedIn and connect with Avipaul Bhandari on Twitter.

Jun 26, 2024

Avipaul Bhandari: How to Introduce Agile to Teams That Resist Adoption, and Make Friends

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

In this episode, Avipaul shares his experience leading change in a group of three teams. Facing issues like missing retrospectives and poor team dynamics, he used 1:1 sessions and training to introduce Agile concepts. We also explore how "pain point" sessions led to effective retrospectives and how collaboration with HR improved team dynamics. Listen in to explore some strategies that can enhance Agile implementation in resistant teams.

 

[IMAGE HERE] As Scrum Master we work with change continuously! Do you have your own change framework that provides the guidance, and queues you need when working with change? The Lean Change Management framework is a fully defined, lean-startup inspired change framework that can be used as the backbone of any change process! You can buy Lean Change Management the book at Amazon. Also available in French, Spanish, German and Portuguese.

 

About Avipaul Bhandari

Avipaul is a seasoned Agile Coach with extensive experience helping teams and organizations implement Agile practices effectively. His expertise spans various domains, and he is passionate about fostering collaboration and continuous improvement.

You can link with Avipaul Bhandari on LinkedIn and connect with Avipaul Bhandari on Twitter.

Jun 25, 2024

Avipaul Bhandari: Why Agile Processes Matter, And Help Avoid Deathmarch Projects

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Avipaul shares the story of a team working on an iPad app under tight deadlines. They skipped Scrum events, leading to chaos and missed deadlines. In this episode, we explore some of the most common anti-patterns that come from skipping or avoiding Agile processes and the importance of structure for teams, especially when under tight deadlines. 

Featured Book of the Week: The Coaching Habit by Michael Bungay Stanier

In this segment, Avipaul shares how "The Coaching Habit" by Michael Bungay Stanier,  transformed his approach as a Scrum Master. The book's seven powerful coaching questions, especially "And what else?", helped him enhance his coaching skills and deepen his 1:1 interactions. 

 

[IMAGE HERE] Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

 

About Avipaul Bhandari

Avipaul is a seasoned Agile Coach with extensive experience helping teams and organizations implement Agile practices effectively. His expertise spans various domains, and he is passionate about fostering collaboration and continuous improvement.

You can link with Avipaul Bhandari on LinkedIn and connect with Avipaul Bhandari on Twitter.

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