In our work as Scrum Masters we must always be aware of the larger system and its impact on how the teams function and perform. There are many tools we can use to detect the wider factors to team performance. We talk about the Causal Loop Diagram, a tool that uncovers the wider systemic factors that influence team performance, but in this episode we talk about an insight that can potentially transform how we see our job as Scrum Masters.
About Melissa Lang
Melissa has worked in many diverse jobs over the last 20 years: ethnomusicologist, cook, IT project manager, agile coach. In all of those jobs, her main focus has been on strengthening team work and facilitating communication. As a dedicated agilist for 10+ years Melissa has worked at a range of companies, from start-up to multi-national corporation. Currently she is coaching teams from Barcelona and Hamburg at Xing AG where she has been employed since December 2011.