As we work with many different teams, we start to notice some patterns. In this episode, we talk about the pattern where team members take a very critical stance when a mistake happens. As Rade puts it, when this pattern develops, the team creates a culture that does not tolerate failure or allows people to take risks.
How can Scrum Masters tackle this problem? We discuss some concrete approaches to help teams scale back their risk-averse, and mistake-intolerant culture. After all, no mistakes means no learning.
In Don't Shoot the Dog: The New Art of Teaching and Training by Karen Pryor, Rade learned about the techniques we can use to help people change behavior by building new habits and using positive feedback and reinforcement.