There are many possible reasons for teams to fail to deliver the work stakeholders expect. However, the team - with the help of the Scrum Master - should recognize that there are impediments that can be influenced, if not solved with their own efforts. In this episode we talk about the importance of identifying what we can influence and working with the stakeholders to create involvement and therefore influence them.
In this episode we mention some important books to help us understand and achieve a good collaboration with clients. Crucial Conversations is a book about having important conversations when stakes are high and emotions cloud our judgement. How to win friends and influence people is a classic that will help Scrum Masters manage their relationships with stakeholders.
About Pawel Kalinowski