In order to assess her success as a Scrum Master, Moana likes to look at the team members’ ability and willingness to take on the responsibility for learning and adapting to the challenges they face. But there are other signs like the team taking responsibility for preparing and hosting their own retrospectives. Finally, we talk about the idea of “swarming” and how teams that implement that approach ends up achieving more.
In this episode, we talk about the 3-amigo sessions, team health-checks and their role for Scrum Masters, a technique called Satisfactogram, and the “pats-on-back” technique, which is similar to the Kudos Box from Management 3.0.
Lean Coffee, a format we referred to in several other episodes, is a good format to help teams explore what is critical for them at that time. Moana describes how this format is a safe format for team members to approach topics that may seem untouchable when using other conversations and retrospective formats. We should also note, that the Lean Coffee format is also very good at helping to discuss the “edge” topics, that could easily be forgotten otherwise.
About Moana Pledger
Mo started her career in education and program management before moving into digital delivery. She's pretty sure she was a servant-leader before she had even heard the term. Her passion is to build healthy teams and foster the all-important relationship between business and team, which allows a safe space for the magic to happen.