We observe the system we work on every day. We even have many ideas on how the system could or should change for work to flow better, for people to feel better. However, without a form of visualizing the system we work with those are just fuzzy speculative ideas that may or may not matter in the end. Jeff walks us through his version of a Value Stream Map for knowledge work, and how that helps visualize and understand the system we work with. It is only then that we can start changing the system.
About Jeff Campbell
Jeff is an Agile Coach who considers the discovery of Agile and Lean to be one of the most defining moments of his life, and considers helping others to improve their working life not to simply be a job, but a social responsibility. As an Agile Coach, he has worked with driving Agile transformations in organisations both small and large. He is one of the founding members of www.scrumbeers.com and an organiser of www.brewingagile.org in his spare time. He is also the author of an open source book called Actionable Agile Tools, where he explains how he uses 15 of the tools he uses in his daily work as a scrum master and agile coach.