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Scrum Master Toolbox Podcast: Agile storytelling from the trenches

Every week day, Certified Scrum Master, Agile Coach and Business Consultant Vasco Duarte interviews Scrum Masters and Agile Coaches from all over the world to get you actionable advice, new tips and tricks, improve your craft as a Scrum Master with daily doses of inspiring conversations with Scrum Masters from the all over the world. Stay tuned for BONUS episodes when we interview Agile gurus and other thought leaders in the business space to bring you the Agile Business perspective you need to succeed as a Scrum Master. Some of the topics we discuss include: Agile Business, Agile Strategy, Retrospectives, Team motivation, Sprint Planning, Daily Scrum, Sprint Review, Backlog Refinement, Scaling Scrum, Lean Startup, Test Driven Development (TDD), Behavior Driven Development (BDD), Paper Prototyping, QA in Scrum, the role of agile managers, servant leadership, agile coaching, and more!
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Now displaying: Page 11
Sep 1, 2023

Khwezi Mputa: The Product Owner that knew how to collaborate with the Agile team

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

The Great Product Owner: The PO that knew how to collaborate with the team

In this segment, Khwezi highlights an exceptional Product Owner (PO) she collaborated with. The PO possessed a deep understanding of the product's market, customers, and business context, enabling her to continuously update the product effectively. She exhibited excellent teamwork despite the distributed nature of the team, showing awareness of diverse cultures. Her proficiency in user story mapping facilitated smoother processes, including onboarding new team members. Overall, the PO's comprehensive grasp of the product's ecosystem and her collaborative skills stood out as instrumental in driving the team's success.

The Bad Product Owner: The Unavailable and Bossy PO

While POs typically hold respected roles with authority over the product backlog, some misuse this status, behaving as if superior to the team. Often from management, such POs pose various challenges, including not being available often enough when the teams need their presence. Scrum Masters play a role in educating POs, advising team lift-offs to define roles, and coaching the POs to be active team participants. Khwezi emphasizes the Scrum Master's mediation role, and we discuss the “Coach Your PO e-course” which aims to help Scrum Masters have an effective PO collaboration

 

[IMAGE HERE] Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

 

About Khwezi Mputa

Khwezi is an experienced Agile coach, trainer, and IT professional since 2008. With diverse roles like Scrum Master, Agile Project Manager, and Business Analyst, she's active in the Agile community, promoting diversity. Passionate about teaching, she empowers individuals and organizations to reach their full potential through coaching and mentoring.

You can link with Khwezi Mputa on LinkedIn.

Aug 31, 2023

Khwezi Mputa: Visualizing Success And Coaching With Impact, With The Help Of A Coaching Backlog

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

In this episode, Khwezi emphasizes empowering teams over personal recognition. She highlights the importance of informing and involving stakeholders and sponsors, using a coaching backlog as a valuable tool. This backlog aids in feedback provision, achievement tracking, and maintaining focus. It also visually represents the team's journey. Khwezi acknowledges the challenge of conveying intangible scrum master efforts to sponsors and recommends visual tools like MURAL for clarity. Her insights encourage fostering empowerment and sharing impact beyond tangible metrics, reflecting her holistic approach to effective scrum mastering.

Featured Retrospective Format for the Week: The Movie Critic Retrospective

In the episode, Khwezi introduces “The Movie Critic” retrospective, a creative approach to retrospectives using movies. By asking the team to liken their experience to a movie genre, such as action or drama, they delve into struggles and reasons behind their choices. The question "do you recommend this movie?" prompts reflection. Utilizing tools like MURAL enhances the process, and Khwezi advises encouraging additional sharing to ensure comprehensive insights are captured. This cinematic retrospective technique offers an engaging way to explore team challenges and insights collaboratively.

 

[IMAGE HERE] Retrospectives, planning sessions, vision workshops, we are continuously helping teams learn about how to collaborate in practice! In this Actionable Agile Tools book, Jeff Campbell shares some of the tools he’s learned over a decade of coaching Agile Teams. The pragmatic coaching book you need, right now! Buy Actionable Agile Tools on Amazon, or directly from the author, and supercharge your facilitation toolbox! 

 

About Khwezi Mputa

Khwezi is an experienced Agile coach, trainer, and IT professional since 2008. With diverse roles like Scrum Master, Agile Project Manager, and Business Analyst, she's active in the Agile community, promoting diversity. Passionate about teaching, she empowers individuals and organizations to reach their full potential through coaching and mentoring.

You can link with Kwhezi Mputa on LinkedIn.

Aug 30, 2023

Khwezi Mputa: From Silos to Synergy, A Story of Agile Coaches and HR Integration during change

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Khwezi shared insights from an Agile transformation journey involving collaboration between Agile coaches and the Human Resources department HR business partners. They recognized overlap in their responsibilities and merged into a cohesive team. Challenges surfaced through joint meetings, leading to the realization that their work needed to be aligned. They adopted the SPINE model for effective change, emphasizing starting with the "need" for change. Co-facilitation and shared knowledge enhanced their efforts. To bridge communication gaps, HR partners were encouraged to attend Agile bootcamps. Khwezi emphasized the universality of Agile principles, advocating for their application beyond IT teams, and promoting tool-sharing for wider team benefits.

 

[IMAGE HERE] As Scrum Master we work with change continuously! Do you have your own change framework that provides the guidance, and queues you need when working with change? The Lean Change Management framework is a fully defined, lean-startup inspired change framework that can be used as the backbone of any change process! You can buy Lean Change Management the book at Amazon. Also available in French, Spanish, German and Portuguese.

 

About Khwezi Mputa

Khwezi is an experienced Agile coach, trainer, and IT professional since 2008. With diverse roles like Scrum Master, Agile Project Manager, and Business Analyst, she's active in the Agile community, promoting diversity. Passionate about teaching, she empowers individuals and organizations to reach their full potential through coaching and mentoring.

You can link with Kwhezi Mputa on LinkedIn.

Aug 29, 2023

Khwezi Mputa: Breaking Down Dysfunctional Dynamics between a Scrum team and their Product Owner

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

In this episode, Khwezi discusses a challenging team scenario where great individuals struggled due to high-pressure dynamics and dysfunctional patterns. The Product Owner lacked decision-making authority, leading to delayed information and a proxy PO situation. This pressure caused scope creep and hindered technical debt management. Khwezi highlighted the importance of empowering the team to push back against excessive demands, coaching the PO to engage stakeholders effectively, and ensuring the right person fills the PO role. Addressing these issues was crucial for improving the product and fostering a healthier team dynamic.

If you need to support your Product Owner, we’ve created a course for you. You can access the Coach Your PO e-course here

Featured Book of the Week: Coaching Agile Teams by Lyssa Adkins

In this segment, Khwezi shares her recommended book, "Coaching Agile Teams" by Lyssa Adkins, which played a pivotal role in her self-improvement journey as a scrum master. This book provided valuable insights into guiding teams toward high performance. Khwezi emphasized using the Agile coaching competency framework and suggested self-assessment based on it. This framework led her to discover additional paths for growth. The book also highlighted the importance of exploring diverse topics to enhance skills. She mentioned the "Periodic Table of Scrum Master's Competencies" as a useful resource for understanding various skills enhancement facets.

 

[IMAGE HERE] Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

 

About Khwezi Mputa

Khwezi is an experienced Agile coach, trainer, and IT professional since 2008. With diverse roles like Scrum Master, Agile Project Manager, and Business Analyst, she's active in the Agile community, promoting diversity. Passionate about teaching, she empowers individuals and organizations to reach their full potential through coaching and mentoring.

Aug 28, 2023

Khwezi Mputa: From Fear to Empowerment, How Scrum Masters Can Thrive By Facing Their Fears

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Khwezi shares her challenges as a scrum master within a pressure-filled environment marked by discrimination. Recognizing her role as a team supporter, she confronts unemployment fears and ventures beyond her comfort zone. This shift motivated her to aim for helping teams be self-sufficient, empowering team members to thrive after her departure. Her story highlights the value of adaptation, risk-taking, and nurturing positive team dynamics.

 

[IMAGE HERE] Recovering from failure, or difficult moments is a critical skill for Scrum Masters. Not only because of us, but also because the teams, and stakeholders we work with will also face these moments! We need inspiring stories to help them, and ourselves! The Bungsu Story, is an inspiring story by Marcus Hammarberg which shows how a Coach can help organizations recover even from the most disastrous situations! Learn how Marcus helped The Bungsu, a hospital in Indonesia, recover from near-bankruptcy, twice! Using Lean and Agile methods to rebuild an organization and a team! An inspiring story you need to know about! Buy the book on Amazon: The Bungsu Story - How Lean and Kanban Saved a Small Hospital in Indonesia. Twice. and Can Help You Reshape Work in Your Company.

 

About Khwezi Mputa

Khwezi is an experienced Agile coach, trainer, and IT professional since 2008. With diverse roles like Scrum Master, Agile Project Manager, and Business Analyst, she's active in the Agile community, promoting diversity. Passionate about teaching, she empowers individuals and organizations to reach their full potential through coaching and mentoring.

Aug 26, 2023

BONUS: From journalism to Scrum Mastery, collected lessons on working with teams by Ian McGrady

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Ian's journey from journalism to becoming a Scrum Master is a testament to his adaptable mindset and persistence. His transition stemmed from a unique start; he secured his first job due to his fast typing skills and a desire to meet Peter Jennings. Ian's persistence in seeking a meeting with Jennings honed his tenacity. The introduction to the Scrum Master role came through recognizing the news industry's agile, continuous delivery setup. Despite challenges, like sending out 400 resumes for just 3 interviews and a job offer, Ian's honesty on his resume and his ability to relate his existing skills to the software field were pivotal. In interviews, he remained coachable, acknowledged his learning curve, and emphasized genuine interest in others. He underlines the importance of not striving to be the smartest person in the room, instead focusing on collaboration and curiosity.

From TV News Deadlines to Agile Leadership, learning how to work under pressure

Becoming a Scrum Master has brought about significant changes and personal growth for Ian. Inspired by Jeff Sutherland's book "The Art Of Doing Twice the Work in Half the Time," he realized the value of efficiency. Transitioning from TV News, where deadlines were paramount, he leveraged his experience to provide leadership to his team. Ian's principles and vision became guiding forces, focusing on extracting the best from individuals and incorporating it into the work. He emphasized stepping back to allow the team to shine and maximizing their value without personal dominance. His journey exemplifies transformation through collaborative leadership and value-driven mindset.

Building the Foundation: Key Steps for Launching Effective Teams

Launching new teams is a crucial process that Ian has garnered valuable insights from. Key lessons involve the necessity of team formation events, despite potential resistance from upper management. Addressing this as a communal effort, Ian suggests socializing the idea of team formation through specific activities. Four critical steps include creating a working agreement, establishing a workflow, defining a Definition of Ready (DoR), and a Definition of Done (DoD). These artifacts can aid in resolving conflicts. Ian recommends the book "Liftoff" by Diana Larsen and Ainsley Nies and advises using timeboxes to identify and address conflicts during team formation.

Empowering New Teams: Strategies for Maximizing New Team Potential

Addressing challenges faced by new teams in attaining maximum value from Scrum events, Ian shares insights and solutions. He recounts an NGO team's bureaucratic hurdles that hindered effective team startup events. Ian emphasizes the importance of focusing on delivering the essence of Scrum events and the Scrum Master's role in ensuring team value. He recalls an example where a team failed to update the board during the daily scrum, suggesting the live update approach to enhance visibility. He advises keeping work consistently on the board and centering the daily scrum on "done" work. Ian also recommends incorporating refinement into the workflow for improved outcomes.

Turning the Tide: How Effective Team Formation Revolutionized Scrum Outcomes

Ian shares a transformative case study highlighting the impact of team formation. He joined a team of talented individuals struggling with teamwork. After obtaining buy-in for a startup event from his boss, the team's performance improved drastically. Shifting from completing 3 items per month to 22, Ian recommends focusing on metrics that emphasize "done" work. Addressing the challenge of team composition, having reliable contributors was vital. Open communication and transparent norms facilitated tough discussions. Challenges during formation included gaining buy-in from all stakeholders and addressing pushback from senior management. Ian emphasizes that while some individuals may be natural stars, teams require nurturing for success.

In this segment we refer to the OTOG mnemonic (One Team, One Goal) as a team effectiveness maximizing strategy. The One Team, One Goal approach is depicted in this blog post by Vasco Duarte.

 

About Ian McGrady

Ian McGrady started in IT as a co-founder and Junior Project Manager at Blue Lotus Systems Integration and Data Conversion. There he co-authored an internal book about project management. He has worked as a Scrum Master in wagering, banking and healthcare.

You can link with Ian McGrady on LinkedIn

Aug 25, 2023

Zach Stone: Strategies for Healing a Disrupted Team-Product Owner Connection

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

The Great Product Owner: The Ideal Product Owner, Balancing Strategy, Collaboration, and Care

In this episode, Zach highlights an exceptional Product Owner (PO) who showcased a unique blend of tactical and strategic prowess. This PO's deep care for the team was evident in their collaborative and engaging approach. They fostered open dialogue, valuing team input and seeing engineers as partners in solving problems. The PO's commitment to understanding stakeholder requests in-depth allowed them to effectively shield the team. Their transformative and protective actions were a testament to their collaborative leadership style, making them a beloved and effective bridge between stakeholders and the engineering team.

The Bad Product Owner: Restoring Harmony, Strategies for Healing a Disrupted Team-PO Connection

In this episode, Zach reflects on a challenging experience with a struggling Product Owner (PO). The PO's performance was hindered by environmental factors and burnout, leading to breakdowns in team collaboration and psychological safety. A lack of connection with the team and berating behavior adversely affected team morale and relationships. The adversarial atmosphere hindered healthy conflict resolution and led to self-sabotage. Zach shares valuable tips for improving such situations, emphasizing the importance of gauging safety for conversations, individual validation, and creating a secure space for difficult discussions. He underscores the potential for growth through acknowledging mistakes, highlighting that the PO eventually transformed into a sought-after collaborator through positive change.

 

[IMAGE HERE] Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

 

About Zach Stone

Zach has worked as a process facilitator for over 17 years, as a specialist in behavioral science. He co-founded a firm that uses techniques to rebuild war zones  for organizational dynamics. He has been an agilist for the past 7 years and was recently a speaker at the Global Scrum Conference. He lives in Santa Fe with his Wife and spends his time exploring canyons and trails.

You can link with Zach Stone on LinkedIn

Aug 24, 2023

Zach Stone: Evolving Our Perspective On Scrum Master Success With Experience

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

In this episode, Zach discusses his evolving perspective on success as a Scrum Master. Initially valuing predictability, he now prioritizes the impact of Scrum events over strict adherence. He acknowledges the risk of losing sight of purpose when fixating on predictability and velocity. Shifting from an adherence mindset to a goal-oriented, customer-centric approach, Zach emphasizes the importance of clear product goals in boosting team motivation. Success, for him, is now defined by the meaningful impact achieved through Scrum events, aligning teams with overarching objectives and driving tangible results.

Featured Retrospective Format for the Week: The Rosebud and Thorn Retrospective Format

In this episode, Zach shares his preferred retrospective format, the "Rosebud and Thorn." He appreciates its simplicity and authenticity, as it prompts participants to share both positive and challenging aspects. The retrospective serves as a communication gauge for the team, revealing their dynamics and communication quality. Zach emphasizes the format's value in assessing team functioning throughout the sprint. Additionally, he advises adapting facilitation strategies for remote sessions, especially those lacking camera visibility, ensuring effective retrospectives regardless of the setting. The "Rosebud and Thorn" emerges as a powerful tool for insightful and meaningful reflections.

 

[IMAGE HERE] Retrospectives, planning sessions, vision workshops, we are continuously helping teams learn about how to collaborate in practice! In this Actionable Agile Tools book, Jeff Campbell shares some of the tools he’s learned over a decade of coaching Agile Teams. The pragmatic coaching book you need, right now! Buy Actionable Agile Tools on Amazon, or directly from the author, and supercharge your facilitation toolbox! 

 

About Zach Stone

Zach has worked as a process facilitator for over 17 years, as a specialist in behavioral science. He co-founded a firm that uses techniques to rebuild war zones  for organizational dynamics. He has been an agilist for the past 7 years and was recently a speaker at the Global Scrum Conference. He lives in Santa Fe with his Wife and spends his time exploring canyons and trails.

You can link with Zach Stone on LinkedIn

 

Aug 23, 2023

Zach Stone: Beyond Tech, Facilitating Change Amid Strong Emotional Turmoil

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

In this episode, Zach discusses his experience initiating change within a 10,000-employee mass transit organization plagued by violence towards its staff. Initially met with skepticism, the consulting team employed active listening and dialogue facilitation, prioritizing fair conversation. The process involved uncovering needs, contextual understanding, and addressing assaults on employees. Frustration was initially high, but they introduced motivational interviewing, emphasizing that change is difficult and often involves conflict. They posed the question, "Does the pain of staying the same outweigh the pain of changing?" Acknowledging normal feelings like fear and anger, the team encouraged acknowledging resistance, highlighting the importance of being heard and seen throughout the challenging change journey.

 

[IMAGE HERE] As Scrum Master we work with change continuously! Do you have your own change framework that provides the guidance, and queues you need when working with change? The Lean Change Management framework is a fully defined, lean-startup inspired change framework that can be used as the backbone of any change process! You can buy Lean Change Management the book at Amazon. Also available in French, Spanish, German and Portuguese.

 

About Zach Stone

Zach has worked as a process facilitator for over 17 years, as a specialist in behavioral science. He co-founded a firm that uses techniques to rebuild war zones  for organizational dynamics. He has been an agilist for the past 7 years and was recently a speaker at the Global Scrum Conference. He lives in Santa Fe with his Wife and spends his time exploring canyons and trails.

You can link with Zach Stone on LinkedIn

Aug 22, 2023

Zach Stone: Overcoming Vision Challenges in Agile Teams, And The Key Role Of The Product Owner

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

In this episode, Zach recounts a team's struggles with a platform and component-based structure. Despite having capable members, the team faced challenges surrounding unclear priorities and vision. Frequent changes in priorities left the team uncertain about their work's purpose after a significant launch. Communication issues arose as developers weren't grasping the vision. The absence of direction led to disengagement, arguments during refinement, and an overwhelming workload. Introducing a Product Owner with a clear mission restored commitment. A critical incident, the Ukrainian war, catalyzed a much-needed laser focus. This episode underscores the importance of a well-defined mission and external factors in shaping team dynamics.

Featured Book of the Week: "The Help Increase the Peace Program Manual" by the American Friends Service Committee

In this episode, Zach discusses some of his favorite Agile-related books. "The Help Increase the Peace Program Manual" by the American Friends Service Committee is praised for its insights into conflict facilitation and fostering healthy communities. This book transformed Zach's perspective on communities and equipped him to navigate groups with conflicts. Another book that Zach highlights is "Thinking in Systems" by Meadows explores various aspects of sociology, economy, and more, encouraging readers to view the world holistically. Zach values its ability to prompt a deeper understanding of "why" and uncover systemic factors. He emphasizes how external/systemic issues can impact team-level problems, shedding light on the interconnected nature of challenges.

 

[IMAGE HERE] Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

 

About Zach Stone

Zach has worked as a process facilitator for over 17 years, as a specialist in behavioral science. He co-founded a firm that uses techniques to rebuild war zones  for organizational dynamics. He has been an agilist for the past 7 years and was recently a speaker at the Global Scrum Conference. He lives in Santa Fe with his Wife and spends his time exploring canyons and trails.

You can link with Zach Stone on LinkedIn

Aug 21, 2023

Zach Stone: Stakeholder Turbulence in Agile And Their Impact On Team Morale

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

In this episode, Zach reflects on his impatience and passion for the change process in Agile. He discusses a challenging scenario involving two conflicting stakeholders with differing product ideas. The stakeholders' heated conflicts escalated, impacting team morale. Zach initially focused on the team rather than addressing the stakeholder conflict directly. He suggests bringing stakeholders together to discuss the situation, emphasizing the importance of early conflict resolution. Zach also highlights the significance of observing and validating team dynamics, as well as addressing conflict promptly to prevent further disruptions. He acknowledges an anti-pattern of fear and emphasizes proactively engaging with stakeholders for better outcomes.

 

[IMAGE HERE] Recovering from failure, or difficult moments is a critical skill for Scrum Masters. Not only because of us, but also because the teams, and stakeholders we work with will also face these moments! We need inspiring stories to help them, and ourselves! The Bungsu Story, is an inspiring story by Marcus Hammarberg which shows how a Coach can help organizations recover even from the most disastrous situations! Learn how Marcus helped The Bungsu, a hospital in Indonesia, recover from near-bankruptcy, twice! Using Lean and Agile methods to rebuild an organization and a team! An inspiring story you need to know about! Buy the book on Amazon: The Bungsu Story - How Lean and Kanban Saved a Small Hospital in Indonesia. Twice. and Can Help You Reshape Work in Your Company.

 

About Zach Stone

Zach has worked as a process facilitator for over 17 years, as a specialist in behavioral science. He co-founded a firm that uses techniques to rebuild war zones  for organizational dynamics. He has been an agilist for the past 7 years and was recently a speaker at the Global Scrum Conference. He lives in Santa Fe with his Wife and spends his time exploring canyons and trails.

You can link with Zach Stone on LinkedIn

Aug 18, 2023

Danielle Braun: Vision, Strategy, Collaboration, The Art of a Remarkable Product Owner

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

The Great Product Owner: Vision, Strategy, Collaboration, The Art of a Remarkable Product Owner

In this episode, the spotlight is on an exceptional Product Owner known for inspiration and skill. With a crystal-clear product vision and a strategic approach, she collaborated closely with the team to refine requirements. Their prowess extended beyond internal teamwork, as they maintained strong connections with customers and stakeholders. Employing the MoSCoW method for prioritization, she empowered the team to discern not only what to work on but also what to omit. A key takeaway is the emphasis on "maximizing the work not done," demonstrating how a focused approach to prioritization can drive efficiency and success in Agile product development.

The Bad Product Owner: From Micro-Management to Empowerment, A Tale of PO Transformation

In this episode, Danielle tells the story of a new Product Owner (PO) who struggled to transition from project management to the PO role. Initially they took a micro-managing and instructive approach, and the team's efficiency suffered, leading to frustration. Danielle intervened by providing constructive feedback using Nonviolent Communication (NVC) techniques. A candid question about the team's feelings prompted the PO to realize his negative impact. Acknowledging their mistake, the PO adjusted their behavior, reestablishing team motivation. A key lesson emerged: allowing patterns to develop before intervention and fostering open dialogue can lead to positive change. Ultimately, collaboration between the PO and team led to improved dynamics and shared responsibility.

 

[IMAGE HERE] Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

 

About Danielle Braun

Danielle is a Scrum Master and systemic coach. She strongly believes in the power of teams and that we carry the solution to all challenges within us.

You can link with Danielle Braun on LinkedIn

Aug 17, 2023

Danielle Braun: The Art of Active Listening, A Scrum Master's Success Strategy

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

In this episode, Danielle emphasizes her approach as a Scrum Master to keenly listen and observe. Key points include assessing team autonomy, understanding and embodiment of Agile principles, delivery of results, customer satisfaction, and collaboration. Challenges arise when new team members struggle with Agile adaptation, prompting her to focus on aiding their transition. By prioritizing individual integration into Agile methodologies, Danielle fosters a cohesive and effective team dynamic. Her dedication to attentive listening and targeted support underscores the role of a Scrum Master in facilitating successful Agile implementation.

Featured Retrospective Format for the Week: The Amazon Retrospective

In this episode, Danielle describes the "Amazon Retrospective", where the team approaches their last sprint like reviewing an Amazon product. They give titles, rate it with stars, and write replies from the seller's perspective. This unique perspective enhances reflection and understanding of the sprint's outcomes. However, Danielle cautions against using this approach during conflicts. Another technique, the "Marie Kondo Retrospective," involves evaluating team processes by asking if they "spark joy." Inspired by the decluttering philosophy, it aims to streamline and optimize processes. These inventive retrospective methods offer fresh ways to assess and improve team performance.

 

[IMAGE HERE] Retrospectives, planning sessions, vision workshops, we are continuously helping teams learn about how to collaborate in practice! In this Actionable Agile Tools book, Jeff Campbell shares some of the tools he’s learned over a decade of coaching Agile Teams. The pragmatic coaching book you need, right now! Buy Actionable Agile Tools on Amazon, or directly from the author, and supercharge your facilitation toolbox! 

 

About Danielle Braun

Danielle is a Scrum Master and systemic coach. She strongly believes in the power of teams and that we carry the solution to all challenges within us.

You can link with Danielle Braun on LinkedIn

Aug 16, 2023

Danielle Braun: Practical Strategies To Cultivate Change Acceptance

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

In this episode, Danielle recounts her initial Scrum project involving a transformative team seating arrangement. Despite a grand vision, initial resistance to change emerged, with the team rejecting the idea. Reflecting on the first lesson learned, the importance of their buy-in was highlighted. Employing strategies to shift perspectives, they focused on making the change appealing, visiting bustling areas to contrast with a quiet space. Key tips emerged: showcasing benefits visually, active listening to needs, and creating a receptive environment. Danielle underscores the significance of adapting to individual requirements and prioritizing customer feedback for successful change implementation.

 

[IMAGE HERE] As Scrum Master we work with change continuously! Do you have your own change framework that provides the guidance, and queues you need when working with change? The Lean Change Management framework is a fully defined, lean-startup inspired change framework that can be used as the backbone of any change process! You can buy Lean Change Management the book at Amazon. Also available in French, Spanish, German and Portuguese.

 

About Danielle Braun

Danielle is a Scrum Master and systemic coach. She strongly believes in the power of teams and that we carry the solution to all challenges within us.

You can link with Danielle Braun on LinkedIn

Aug 15, 2023

Danielle Braun: Unlocking Team Performance By Addressing Communication Challenges

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

In this episode, Danielle shares potential negative effects of insufficient communication and avoidance of conflict in teams, and how important it is to maintain openness and transparency in daily interactions. We share some tips to help you detect communication gaps through cues like facial expressions and interactions. Danielle offers practical tips for addressing this issue: observing interactions, validating assumptions through questions, changing perspectives, and seeking external observations. Danielle also emphasizes the significance of active questioning and fostering an environment of open dialogue to counteract the negative consequences of communication breakdowns.

Featured Book of the Week: Night Train to Lisbon, by Pascal Mercier

In "Night Train to Lisbon" by Pascal Mercier, a teacher grapples with significant life changes and embarks on an unexpected journey. The protagonist's quest to learn Portuguese leads to a book about a revolutionary doctor in Portugal, igniting inspiration for a trip to Lisbon. Initially paralyzed by change, the character evolves, embracing transformation. Danielle highlights the lesson of embracing change despite its difficulty and emphasizes the importance of self-reflection, a valuable tool for Scrum Masters. The story illustrates how openness to change and introspection are essential qualities for navigating challenges.

 

[IMAGE HERE] Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

 

About Danielle Braun

Danielle is a Scrum Master and systemic coach. She strongly believes in the power of teams and that we carry the solution to all challenges within us.

You can link with Danielle Braun on LinkedIn

Aug 14, 2023

Danielle Braun: Agile Beyond Tech, Transforming Company Seating Arrangements with Scrum 

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

In this episode, Danielle discusses her initial experience with applying Scrum to a non-tech project. The project aimed to reorganize company seating, involving a change process to address employee concerns. Initially met with resistance, employees feared task loss. Efforts to engage and define needs through workshops proved challenging, and the team underestimated employee buy-in effort. They adapted their change strategy, incorporating World Cafe for needs collection. Over time, improved presentation of solutions led to changed perspectives. By integrating feedback and sharing plans each sprint, trust was built. Danielle emphasizes the versatility of Scrum beyond tech, highlighting the iterative approach for complex, uncertain projects.

 

[IMAGE HERE] Recovering from failure, or difficult moments is a critical skill for Scrum Masters. Not only because of us, but also because the teams, and stakeholders we work with will also face these moments! We need inspiring stories to help them, and ourselves! The Bungsu Story, is an inspiring story by Marcus Hammarberg which shows how a Coach can help organizations recover even from the most disastrous situations! Learn how Marcus helped The Bungsu, a hospital in Indonesia, recover from near-bankruptcy, twice! Using Lean and Agile methods to rebuild an organization and a team! An inspiring story you need to know about! Buy the book on Amazon: The Bungsu Story - How Lean and Kanban Saved a Small Hospital in Indonesia. Twice. and Can Help You Reshape Work in Your Company.

 

About Danielle Braun

Danielle is a Scrum Master and systemic coach. She strongly believes in the power of teams and that we carry the solution to all challenges within us.

You can link with Danielle Braun on LinkedIn

Aug 12, 2023

BONUS: Reimagining Agile Coaching with Opportunity-based Agile Coaching, Peter Rubarth

 

In this podcast episode, Peter introduces the concept of "Opportunity-based Agile Coaching." He clarifies that it is not a new method but rather a deliberate approach to leveraging existing momentum in Agile software development. The goal is to understand and harness what is already happening or about to happen, using both the company's energy and the coach's energy efficiently. A key tip is to identify what people are paying attention to, what they care about, and where the energy lies. By doing so, you can effectively facilitate the desired changes in a different and more effective way.

Agile Coaching Beyond the Plan: The Magic of Opportunity-Driven Approach

This approach distinguishes itself from other coaching methods in two ways. Firstly, it contrasts with a planned transition approach where a desired state is predetermined, which contradicts the Agile nature. Secondly, it differs from the problem-based approach, where coaching focuses on specific stakeholder issues. However, this approach identifies missed opportunities and encourages fostering requests. It involves aligning personal ideas of agility with company strategy and culture, using these as an umbrella for coaching. It suggests searching for coaching openings through conversations, leveraging cultural insights and challenges, which is a unique selling proposition (USP) for internal Agile coaches.

From Aversion to Alignment: Unleashing Transformation through Opportunity-Based Coaching

During an engagement with autonomous teams working on a shared product, Peter encountered gaps in collaboration due to a prevailing aversion to alignment within the organization. Acknowledging the importance of alignment, Peter initially waited for an opportune moment. Eventually, a strategic shift within the organization created a need for alignment and inter-team collaboration, serving as the catalyst. Emphasizing the goal over "change," Peter partnered with stakeholders, positioning the alignment as a step toward the goal rather than a disruptive change. In a workshop, teams shared their focus in relation to a shared leadership-communicated goal, leading to insights and a surge of energy. This emergent process of opportunity-based agile coaching highlighted that aligning with the goal, not just altering processes, drives positive transformation. The experience showcased the power of harnessing existing momentum, underscoring the value of recognizing and utilizing opportunities within the Agile coaching process. This approach not only facilitated change but also nurtured an environment where coaching opportunities naturally arose, validating the effectiveness of opportunity-based agile coaching.

Tackling Challenges of Agile Coaching through Opportunities

Agile Coaches navigating opportunity-based coaching face several challenges. Humility is key, acknowledging that one doesn't possess all answers. Embracing the Probe-sense-respond approach, coaches learn, observe, experiment, and adapt without a predefined plan. Observational skills are vital, allowing judgment-free insights to form a holistic understanding. Building hypotheses through observations is essential. Maintaining team interaction, earning trust, and accessing stakeholders at various stages are critical. Productive sponsor conversations are advised, while curiosity and continual learning must be cultivated. Overcoming these challenges empowers Agile Coaches to effectively employ opportunity-based coaching for meaningful change and enhanced collaboration.

From Frustration to Fulfillment: The Journey of Agile Coaches with Opportunity-Based Coaching

Opportunity-based Agile Coaching contributes significantly to the growth of Agile Coaches. By unveiling the organizational dynamics and facilitating effective change, coaches overcome frustration and gain renewed energy. It offers practical insight into making Agile practices work, nurturing confidence and motivation. The approach's rapid pace demands a well-prepared toolbox and a focus on experimentation, fostering an empirical approach. Notably, the principle of moving on when energy is lacking ensures coaches remain adaptable and attuned to opportunities, cultivating continuous development and an enriched coaching skill set.

Recommended Resources

To delve deeper into the concept of opportunity-based Agile coaching, I recommend the book "Art of Action" by Bungay, which delves into the notion of "directed opportunism." This resource helps framing managerial intentions to guide execution while allowing room for seizing opportunities. Additionally, Peter's blog post on "opportunity-based agile coaching" offers further insights into this approach, detailing how to transition from recognizing existing momentum to deliberately fostering it for effective Agile coaching.

 

About Peter Rubarth

Peter's fascination with agile began when Scrum helped to transform a seemingly impossible mission into triumph. This motivated his passion for guiding teams towards outcome-focused agility. Embracing these principles in his agile coaching, Peter champions the cause of elevating agile coaching as a profession.

You can link with Peter Rubarth on LinkedIn

Aug 11, 2023

Sónia Won: The Helicopter PO anti-pattern explained

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

The Great Product Owner: Empathy and Vision, Two Signs of a Great Product Owner

In this segment, Sónia discusses the characteristics of a great Product Owner (PO) who had a programming background, which proved advantageous. The PO had a strong connection with the team and displayed empathy for their work. Focusing on the Vision space, the PO inspired the team by communicating the desired outcome and trusting them to find the solutions. Encouraging them to think creatively and go beyond the obvious, the PO also had a keen sense of what the team needed. Striking a balance, the PO pushed the team while providing them with sufficient time to accomplish their tasks. Overall, the PO's ability to inspire, communicate, and understand the team's needs contributed to their effectiveness in the role.

The Bad Product Owner: The Helicopter PO anti-pattern

In this segment, the discussion revolves around a bad Product Owner pattern known as "The Helicopter PO." The PO is frequently absent, only occasionally attending planning sessions and providing a barrage of sprint goals. The lack of consistent presence and participation in retrospectives led to a lack of vision, making it difficult for the team to focus and make decisions. The team functioned more as a "simple provider" for the PO, resulting in frequent failures, excessive work in progress, and numerous unfinished tasks. The episode highlights the critical role of communication and the importance of the PO being present and engaged with the team for successful outcomes.

 

[IMAGE HERE] Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

 

About Sónia Won

Sónia is an experienced professional with 17 years in Software Engineering. She has held roles as a Software Engineer, Scrum Master, and Agile Coach for a decade. Currently, as a Product Owner, she values teamwork and recognizes the significance of prioritizing people in any endeavor.

The big lesson she's learned so far: no matter how complex a subject can be, the most important thing is to take care of people. Because teams, companies, and communities are made of those!

You can link with Sónia Won on LinkedIn and connect with Sónia Won on Twitter

Aug 10, 2023

Sónia Won: From Guide to Coach, How to Nurture Team Autonomy as a Scrum Master

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

In this episode, Sónia discusses success as a Scrum Master, emphasizing the goal of becoming unnecessary for the team. Similar to parenting, the Scrum Master's role evolves over the team's life cycle. Initially, the Scrum Master guides the team, but over time, the stance changes to that of a mentor and coach. Sónia looks for signs of team autonomy, such as not depending on the Scrum Master for daily activities or resolving impediments. Adapting to the team's growth is crucial for the Scrum Master's effectiveness. The ultimate measure of success is when the team can function independently and no longer relies heavily on the Scrum Master's interventions.

Featured Retrospective Format for the Week: The 4 L’s retrospective

Sónia's favorite retrospective format is the 4 L's: Learned, Lacked, Liked, and Longed for. This format helps teams consider four important aspects often overlooked in retrospectives, especially the "learned" part. It encourages a more nuanced understanding of positive outcomes and avoids binary thinking. By reflecting on what they learned, lacked, liked, and longed for, the team gains valuable insights and can set mid-term development goals for continuous improvement.

 

[IMAGE HERE] Retrospectives, planning sessions, vision workshops, we are continuously helping teams learn about how to collaborate in practice! In this Actionable Agile Tools book, Jeff Campbell shares some of the tools he’s learned over a decade of coaching Agile Teams. The pragmatic coaching book you need, right now! Buy Actionable Agile Tools on Amazon, or directly from the author, and supercharge your facilitation toolbox! 

 

About Sónia Won

Sónia is an experienced professional with 17 years in Software Engineering. She has held roles as a Software Engineer, Scrum Master, and Agile Coach for a decade. Currently, as a Product Owner, she values teamwork and recognizes the significance of prioritizing people in any endeavor.

The big lesson she's learned so far: no matter how complex a subject can be, the most important thing is to take care of people. Because teams, companies, and communities are made of those!

You can link with Sónia Won on LinkedIn and connect with Sónia Won on Twitter

Aug 9, 2023

Sónia Won: Establishing an Agile Competence Center as a Solutions for a Successful Transformation

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

In this episode, Sónia, as a Scrum Master, discusses her experience with a company undergoing an IT transformation to become more product-focused. The goal was to establish feature teams and product teams with a business Product Owner. Challenges arose due to the transition from a waterfall approach with long projects to Agile methodologies. Sónia's team had external developers from consulting companies, making the adaptation even more complex. To facilitate the change, an Agile competence center was created. A process was implemented to set up new teams according to the new Agile development model, emphasizing the importance of a Product Vision workshop for success.

If you want to know how you can help your PO facilitate a Product Vision workshop, get this FREE Create a Compelling Product Vision workshop we created for you.

 

[IMAGE HERE] As Scrum Master we work with change continuously! Do you have your own change framework that provides the guidance, and queues you need when working with change? The Lean Change Management framework is a fully defined, lean-startup inspired change framework that can be used as the backbone of any change process! You can buy Lean Change Management the book at Amazon. Also available in French, Spanish, German and Portuguese.

 

About Sónia Won

Sónia is an experienced professional with 17 years in Software Engineering. She has held roles as a Software Engineer, Scrum Master, and Agile Coach for a decade. Currently, as a Product Owner, she values teamwork and recognizes the significance of prioritizing people in any endeavor.

The big lesson she's learned so far: no matter how complex a subject can be, the most important thing is to take care of people. Because teams, companies, and communities are made of those!

You can link with Sónia Won on LinkedIn and connect with Sónia Won on Twitter

Aug 8, 2023

Sónia Won: How to Overcome The Pressure in a Small Feature Team Serving Multiple Products

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

In this episode, Sónia shares her experience with a small feature team consisting of 3-4 members responsible for delivering 3 products, each with separate calendars. The team constantly faced pressure, and the knowledge of the products was concentrated in just 2 team members. This knowledge imbalance led to overwork and complaints from those 2 members. In retrospectives, the team decided to address the issue and brainstormed solutions. They chose not to assign any work to the 2 overloaded members, leading to the knowledge spreading across the team over a few sprints. Sónia highlights the importance of discussing such challenges in retrospectives and emphasizes that team-driven solutions are key to addressing knowledge transfer issues during team growth.

Featured Book of the Week: Transforming Nokia, by Risto Siilasmaa

In this segment, Sónia discusses her favorite book, "Transforming Nokia" by Siilasmaa. The book explores how to handle tragedy scenarios while maintaining inspiration and optimism. It shares radical stories of optimism and serves as a valuable lesson for large companies, emphasizing that the market dictates the direction. The book's concepts are linked to VUCA (Volatility, Uncertainty, Complexity, Ambiguity). Sónia highlights that Scrum's essential aspect is the ability to swiftly adapt to new requirements, making it a crucial tool for coping with changing circumstances in the business world.

 

[IMAGE HERE] Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

 

About Sónia Won

Sónia is an experienced professional with 17 years in Software Engineering. She has held roles as a Software Engineer, Scrum Master, and Agile Coach for a decade. Currently, as a Product Owner, she values teamwork and recognizes the significance of prioritizing people in any endeavor.

The big lesson she's learned so far: no matter how complex a subject can be, the most important thing is to take care of people. Because teams, companies, and communities are made of those!

You can link with Sónia Won on LinkedIn and connect with Sónia Won on Twitter

Aug 7, 2023

Sónia Won: Improving Focus and Collaboration in Agile Teams

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

In this episode, Sónia discusses a mistake she made while working on a large-scale agile project. The team struggled with a lack of focus due to working on numerous topics, and being a feature team serving multiple products. The Product Owner (PO) was not engaged with the team, leading to difficulty in setting sprint goals and prioritizing tasks. The team found it challenging to decide what to tackle first as everything seemed equally important. Sónia suggests dividing the team into two for improved focus and recommends having the PO actively collaborate with the team. A complete Scrum team requires all accountabilities in place to function effectively.

 

[IMAGE HERE] Recovering from failure, or difficult moments is a critical skill for Scrum Masters. Not only because of us, but also because the teams, and stakeholders we work with will also face these moments! We need inspiring stories to help them, and ourselves! The Bungsu Story, is an inspiring story by Marcus Hammarberg which shows how a Coach can help organizations recover even from the most disastrous situations! Learn how Marcus helped The Bungsu, a hospital in Indonesia, recover from near-bankruptcy, twice! Using Lean and Agile methods to rebuild an organization and a team! An inspiring story you need to know about! Buy the book on Amazon: The Bungsu Story - How Lean and Kanban Saved a Small Hospital in Indonesia. Twice. and Can Help You Reshape Work in Your Company.

 

About Sónia Won

Sónia is an experienced professional with 17 years in Software Engineering. She has held roles as a Software Engineer, Scrum Master, and Agile Coach for a decade. Currently, as a Product Owner, she values teamwork and recognizes the significance of prioritizing people in any endeavor.

The big lesson she's learned so far: no matter how complex a subject can be, the most important thing is to take care of people. Because teams, companies, and communities are made of those!

You can link with Sónia Won on LinkedIn and connect with Sónia Won on Twitter

 

Aug 4, 2023

Rohit Ratan Mani: Motivating Teams With a Proactive and Inspirational Product Owner

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

The Great Product Owner: The Power of a Proactive and Inspirational Product Owner

In this episode, Rohit shares his experience working with a highly enthusiastic Product Owner (PO) who joined from the business side. This PO actively sought knowledge by attending training sessions and conferences, generously sharing their learnings with Rohit. They introduced the concept of NoEstimates and encouraged experimentation. Despite initially being unfamiliar with NoEstimates, Rohit appreciated the PO's drive for innovation. He emphasizes that Product Owners like this create a safe environment for the team to explore, challenge, and improve. The episode highlights the importance of a proactive and knowledgeable PO in fostering a culture of continuous learning and growth.

The Bad Product Owner: Collaboratively Establishing Clarity in Scrum Master and Product Owner Roles

In this episode, Rohit recounts his experience with a problematic Product Owner (PO) and how he addressed the situation. Initially, the PO relied heavily on Rohit to build and write the backlog, causing him to become a substitute PO. Realizing the negative impact of this pattern, Rohit initiated a conversation with the PO to clarify his need to prioritize the team's focus. He emphasizes the importance of setting clear boundaries and saying "no" to taking on others' responsibilities. The episode underscores the significance of establishing accountability and ensuring a healthy balance between the Scrum Master and Product Owner roles.

 

[IMAGE HERE] Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

 

About Rohit Ratan Mani

Rohit is an Enterprise Agile Coach, helping Leaders, individuals and teams to develop a growth mindset to be top achievers in their respective work area and  in personal life.

You can link with Rohit Ratan Mani on LinkedIn and connect with Rohit Ratan Mani on Twitter

Aug 3, 2023

Rohit Ratan Mani: The Short and Long-Term Success of a Scrum Master, Two Contrasting Perspectives

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

In this episode, Rohit distinguishes between short-term and long-term success. In the short term, he shares his experience with a team new to DevOps, encouraging them to take initiative and experiment by asking, "Who's stopping you?" Rohit emphasizes the importance of building a safe space for the team to explore and learn. In the long term, he measures success by the team's ability to refer to the knowledge and conversations shared, becoming self-sufficient and capable of driving their own growth. Trust, empowerment, and fostering self-organization are vital for achieving success as a Scrum Master.

Featured Retrospective Format for the Week: Improv Theater Inspired Retrospectives

Drawing inspiration from the book "Improv-ing Agile Teams" by Paul Goddard, Rohit incorporates metaphors and improv games into retrospectives to encourage creative thinking and engagement. One format he enjoys is Collaborative Drawing, where the team collectively creates a drawing representing their reflections on their work. This leads to a fun and deep conversation about their sprint experiences. Rohit suggests having the team title the drawing and recommends using word games or drawing games to trigger creative thinking before the retrospective. The key takeaway is the importance of incorporating interactive and creative elements to make retrospectives more engaging and insightful.

 

[IMAGE HERE] Retrospectives, planning sessions, vision workshops, we are continuously helping teams learn about how to collaborate in practice! In this Actionable Agile Tools book, Jeff Campbell shares some of the tools he’s learned over a decade of coaching Agile Teams. The pragmatic coaching book you need, right now! Buy Actionable Agile Tools on Amazon, or directly from the author, and supercharge your facilitation toolbox! 

 

About Rohit Ratan Mani

Rohit is an Enterprise Agile Coach, helping Leaders, individuals and teams to develop a growth mindset to be top achievers in their respective work area and  in personal life.

You can link with Rohit Ratan Mani on LinkedIn and connect with Rohit Ratan Mani on Twitter.

Aug 2, 2023

Rohit Ratan Mani: Making Change Fun and Collaborative for Agile Teams

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Working with a team of mixed experience levels, he shares the struggle of balancing high delivery expectations with the need for learning. By encouraging the team to learn from each other, organizing a "talk show" for knowledge sharing, and leading by example, Rohit initiated a positive change. While Rohit’s suggestion was initially met with hesitance, the team gradually embraced the learning culture, triggering a cascade of actions such as hackathons. This story emphasizes the importance of being a partner in change, fostering a safe environment, and actively participating in the transformation process.

 

[IMAGE HERE] As Scrum Master we work with change continuously! Do you have your own change framework that provides the guidance, and queues you need when working with change? The Lean Change Management framework is a fully defined, lean-startup inspired change framework that can be used as the backbone of any change process! You can buy Lean Change Management the book at Amazon. Also available in French, Spanish, German and Portuguese.

 

About Rohit Ratan Mani

Rohit is an Enterprise Agile Coach, helping Leaders, individuals and teams to develop a growth mindset to be top achievers in their respective work area and  in personal life.

You can link with Rohit Ratan Mani on LinkedIn and connect with Rohit Ratan Mani on Twitter

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