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Scrum Master Toolbox Podcast: Agile storytelling from the trenches

Every week day, Certified Scrum Master, Agile Coach and Business Consultant Vasco Duarte interviews Scrum Masters and Agile Coaches from all over the world to get you actionable advice, new tips and tricks, improve your craft as a Scrum Master with daily doses of inspiring conversations with Scrum Masters from the all over the world. Stay tuned for BONUS episodes when we interview Agile gurus and other thought leaders in the business space to bring you the Agile Business perspective you need to succeed as a Scrum Master. Some of the topics we discuss include: Agile Business, Agile Strategy, Retrospectives, Team motivation, Sprint Planning, Daily Scrum, Sprint Review, Backlog Refinement, Scaling Scrum, Lean Startup, Test Driven Development (TDD), Behavior Driven Development (BDD), Paper Prototyping, QA in Scrum, the role of agile managers, servant leadership, agile coaching, and more!
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Now displaying: Page 5
Apr 8, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

The Great Product Owner: Present and thorough, two great PO qualities

This Product Owner had the customer and end users in mind, and was very thorough in their preparation of the stories. The PO was present at all times and helped the team during refinement. This helped the team understand the scope, and break down enough the stories and epics they had to work on. 

The Bad Product Owner: How to help a PO bring the right amount of work to a team

When Product Owners force teams to take on more work, that’s never a good sign. And this PO was no exception to that rule. Additionally, the PO seemed unaware of how much they had already asked the team to take on, leading the team to burn out, and to have quality problems. Pratik understood that this anti-pattern had to stop, and he explains how he helped the PO and the stakeholders to find a new way of working with the team. In this segment, we also refer to User Story Mapping, a technique all Scrum Masters should bring to their work!

Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Pratik Dahule

Pratik is an Agile Project Manager and Agile enthusiast working in the USA. He leads teams and creates a culture of lifelong learning, constant collaboration and continuous improvement. Pratik has 12 years of experience and is passionate about helping teams in their agile transformation. Outside of work, he has a blogging site ClassactLifestyle.com where he shares insights on books and exotic places to travel.

You can link with Pratik Dahule on LinkedIn.

Apr 7, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Pratik suggests that, for us to achieve success in our role as Scrum Masters, we must focus on a single purpose. As Scrum Masters, we can help the teams we work with understand that, and define their own purpose. Pratik also suggests a few questions that we can use to help understand and define that purpose for the team.

In this segment we refer to Vince Lombardi, an American Football coach, and the lessons we can take from his approach to the game.

Featured Retrospective Format for the Week: Exercises to improve the team’s emotional intelligence

In this segment, we start by talking about Emotional Intelligence, as one of the skills that Scrum Masters must bring to the Agile Retrospectives they host, but also help their teams understand. We discuss the Hot Air Balloon retrospective format and the Peaks and Valleys Timeline exercise using the Happiness gradient.

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

About Pratik Dahule

Pratik is an Agile Project Manager and Agile enthusiast working in the USA. He leads teams and creates a culture of lifelong learning, constant collaboration and continuous improvement. Pratik has 12 years of experience and is passionate about helping teams in their agile transformation. Outside of work, he has a blogging site ClassactLifestyle.com where he shares insights on books and exotic places to travel.

You can link with Pratik Dahule on LinkedIn.

Apr 6, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

As Geoff Watts (a previous guest on the podcast) puts it: “a good scrum master helps a scrum team survive, a great scrum master helps to change the organization culture to help the team thrive.” Pratik was working with a Scrum team that needed to interact with another department, where they still used waterfall. Working with that waterfall team, Pratik helped them move to Agile and Scrum following the Kotter change model, which he explains in this episode.

About Pratik Dahule

Pratik is an Agile Project Manager and Agile enthusiast working in the USA. He leads teams and creates a culture of lifelong learning, constant collaboration and continuous improvement. Pratik has 12 years of experience and is passionate about helping teams in their agile transformation. Outside of work, he has a blogging site ClassactLifestyle.com where he shares insights on books and exotic places to travel.

You can link with Pratik Dahule on LinkedIn.

Apr 5, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Often, developers want to work on their stories until the last day of the sprint. However, that leads to many problems which we explore in this episode. We learn the story of a team that was clearly divided in skill silos, which led to a lot of chaos at the end of the sprint. When faced with this tricky situation, Pratik started to help the team understand the anti-pattern they were in, and using tools like cause-and-effect diagrams (aka Ishikawa Diagrams), he helped the team understand and get out of this anti-pattern.

Featured Book of the Week: Slight Edge by Jeff Olson

In Slight Edge by Jeff Olson, Pratik learned an approach that helps him make daily choices and be consistent in applying what he’s learned in his career. This approach has helped him accept that we must do things over and over again, if we aim to succeed in being a great Scrum Master and other areas of life.

How can Angela (the Agile Coach) quickly build healthy relationships with the teams she’s supposed to help? What were the steps she followed to help the Breeze App team fight off the competition? Find out how Angela helped Naomi and the team go from “behind” to being ahead of Intuition Bank, by focusing on the people! Download the first 4 chapters of the BOOK for FREE while it is in Beta!

About Pratik Dahule

Pratik is an Agile Project Manager and Agile enthusiast working in the USA. He leads teams and creates a culture of lifelong learning, constant collaboration and continuous improvement. Pratik has 12 years of experience and is passionate about helping teams in their agile transformation. Outside of work, he has a blogging site ClassactLifestyle.com where he shares insights on books and exotic places to travel.

You can link with Pratik Dahule on LinkedIn.

Apr 4, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

When Pratik started, he tried to help the teams by giving direct feedback during the standups. When questions would come up, he’d offer an answer. But this eagerness to help, actually created a problem for the team, and for Pratik himself. Pratik asked for help from a coach who helped him understand that the team needs to have the space to struggle, and find their own answers. Only then can the team “own” their process, and way of working. We discuss how important it is for Scrum Masters to learn to think in questions, not answers! 

In this segment, we discuss active listening, a skill all Scrum Masters must learn. We also discuss “powerful questions”, a recurring topic on the podcast. 

About Pratik Dahule

Pratik is an Agile Project Manager and Agile enthusiast working in the USA. He leads teams and creates a culture of lifelong learning, constant collaboration and continuous improvement. Pratik has 12 years of experience and is passionate about helping teams in their agile transformation. Outside of work, he has a blogging site ClassactLifestyle.com where he shares insights on books and exotic places to travel.

You can link with Pratik Dahule on LinkedIn.

Apr 2, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

About Gerry Starsia

Over two decades, Gerry has been on the faculty at the University of Virginia. He brings the perspectives of a former project manager, program manager, project executive, and business founder and CEO. That combination of real-world experience and doctoral-level research, brings an interconnection between the theory and practice; between what could be and what is.

Gerry is the Author of Plan To Pivot: Agile Organizational Strategy in an Age of Complexity, and you can link up with Gerry Starsia on LinkedIn, on you can contact Gerry Starsia on his website.

Apr 1, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

The Great Product Owner: The PO as a Visionary, and a great team leader

When a Product Owner is able to define and communicate a Vision for the product, and the impact it brings to the customer, this is a Visionary Product Owner. Great PO’s look into the future, but are also able to be present with the team and help them solve day-to-day issues. In this story, we also talk about the importance of involving the team in communication with the stakeholders, and helps the team feel as responsible as the PO themselves for the success of the product. 

The Bad Product Owner: The dishonest, and absent Product Owner

This particular Product Owner was not honest with the stakeholders. They promised something to the stakeholders, even if that was not what was agreed with the team. They focused on “looking good”, but not spending time with the team. Combined with their day-to-day absence from the team, this created a failure-spiral. 

Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Daniel Lutz

Daniel is an organizational agile coach, working full time at a leading European Energy company, scaling agile with around 30 agile teams. After years in Marketing departments, he realized how much more impact he can have as a Scrum Master by empowering people and building cross-functional teams. He also works part-time as a freelance coach and business consultant helping clients on building high performing teams.

You can link with Daniel Lutz on LinkedIn and connect with Daniel Lutz on Twitter.

Mar 31, 2022

Psychological Safety (see these episodes for details) is one of the key aspects that Daniel looks for in a team, and also a focus of his work as a Scrum Master. He shares with us some of the signs that indicate the presence, or absence of psychological safety, and recommends we have a retrospective question focused on psychological safety. 

Featured Retrospective Format for the Week: A format for quick decision making, and one for new teams

Daniel shares with us why the Agile Retrospectives are the most power tool we have in any transformation or change process we might be involved in. He shares with us 2 different types of retrospective formats. One that is more adequate for teams that are under time pressure and need to get quickly to actions, and improvements, and one for teams that are maybe at a crossroads in their forming process, or are just about to get started. For teams that need to get to quick actions, Daniel recommends the Start, Stop, Continue format or the 1-2-4-all Liberating Structure (see these episodes for more) as these help silent people speak up and get to actions quickly. And for teams that are at a crossroads, or starting their team journey, he recommends the Sailboat Retrospective

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

About Daniel Lutz

Daniel is an organizational agile coach, working full time at a leading European Energy company, scaling agile with around 30 agile teams. After years in Marketing departments, he realized how much more impact he can have as a Scrum Master by empowering people and building cross-functional teams. He also works part-time as a freelance coach and business consultant helping clients on building high performing teams.

You can link with Daniel Lutz on LinkedIn and connect with Daniel Lutz on Twitter.

Mar 30, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

When working in an Agile transformation, the organization that Daniel was at tried to scale from 4 pilot teams to 30 agile teams. In this episode, we explore the approaches and steps they took to go from a simple, and contained pilot project, to an organization-wide project. We discuss the difficulties, asd well as the wins during this process.

About Daniel Lutz

Daniel is an organizational agile coach, working full time at a leading European Energy company, scaling agile with around 30 agile teams. After years in Marketing departments, he realized how much more impact he can have as a Scrum Master by empowering people and building cross-functional teams. He also works part-time as a freelance coach and business consultant helping clients on building high performing teams.

You can link with Daniel Lutz on LinkedIn and connect with Daniel Lutz on Twitter.

Mar 29, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

This team started on the right foot. Everything seemed to be working. However, a pattern started to develop. The team was becoming quieter and quieter in their Agile Retrospectives as time went by. The body language was passive, and every team member had the camera off as much as they could. You could feel they were distracted, not present during the retrospectives. In this episode, we discuss how to turn around this anti-pattern of passiveness and lack of commitment to agile retrospectives by the team. 

In this segment, we also talk about the book Moose heads on the table by Karin Tenelius. Karin Tenelius has been a guest on the podcast to talk about her book

Featured Book of the Week: The 5 Dysfunctions of a Team by Lencioni

In The 5 Dysfunctions of a Team by Lencioni (a book we’ve mentioned a few times here on the podcast), Daniel found a great guide to the dynamics that can emerge on a team, and helped him understand how to slowly walk up the pyramid of needs for the team. The book also gives us tools and models that are useful to apply when working with teams. 

How can Angela (the Agile Coach) quickly build healthy relationships with the teams she’s supposed to help? What were the steps she followed to help the Breeze App team fight off the competition? Find out how Angela helped Naomi and the team go from “behind” to being ahead of Intuition Bank, by focusing on the people! Download the first 4 chapters of the BOOK for FREE while it is in Beta!

About Daniel Lutz

Daniel is an organizational agile coach, working full time at a leading European Energy company, scaling agile with around 30 agile teams. After years in Marketing departments, he realized how much more impact he can have as a Scrum Master by empowering people and building cross-functional teams. He also works part-time as a freelance coach and business consultant helping clients on building high performing teams.

You can link with Daniel Lutz on LinkedIn and connect with Daniel Lutz on Twitter.

Mar 28, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Daniel has a background in Marketing, which gave him a keen understanding of how important it is to reach across departmental boundaries, and work in a cross-functional way. Through that experience, he came to be a fan of Scrum, and learned that there’s no better way to do projects. In his Fail–Monday story, he shares the tale of a company that was adopting Agile, but put together teams with team members that used to be in multiple different departments. It was not a smooth journey. In this episode, we talk about: how important it is to have a Sprint goal, and what it means when teams can’t agree on one; how backlogs can sometimes be more of “todo lists”, which detracts from the value of a cross-functional team; and how sometimes you have to get somebody out of the team for the team to work! Lots of insights on how to set up teams for success during an Agile transformation!

About Daniel Lutz

Daniel is an organizational agile coach, working full time at a leading European Energy company, scaling agile with around 30 agile teams. After years in Marketing departments, he realized how much more impact he can have as a Scrum Master by empowering people and building cross-functional teams. He also works part-time as a freelance coach and business consultant helping clients on building high performing teams.

You can link with Daniel Lutz on LinkedIn and connect with Daniel Lutz on Twitter.

Mar 25, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

The Great Product Owner: The PO that protected the team, and focused on the product, not the process

A new PO came along to this team, and the contrast with the previous PO was huge. The new PO was a product-led person. Did not focus too much on the process, but relied on the team and Scrum Master to help with that. This PO focused on setting the direction and helping the team with decisions, and had a specific superpower that helped the team greatly: he kept the time pressure away from the team.

The Bad Product Owner: The break-up between team and PO

This Product Owner did not see himself as part of the team. This led to some anti-patterns, such as the PO treating the team as a “provider”, and focusing on writing and “sending” requirements to the team. This led to difficulties in communication, such as during refinement sessions and eventually led to a practical break-up between the PO and the team. From this story, Luis took a critical lesson. 

Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Luis Carvalho

Luis is an enthusiast for all things related with organizations, teams, structures and ways of working. He has been working in large scale consumer products for most of his professional life, worked with people of many backgrounds, cultures and locations and made many friends in the process. He loves traveling, food and getting to know people.

You can link with Luis Carvalho on LinkedIn.

Mar 24, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

“We want to be the best at getting better”, this is the key mission of the Scrum Master, as Luis puts it. As Scrum Masters, we should focus on more than “the deliverable” or “the process”, and build the team to be ready to continuously improve over time. 

Featured Retrospective Format for the Week: Mourning the end of a project

As so often happens, many Agile teams go from one project to another without a break. However, when we allow that to happen we skip a critical step in the human process of “letting go” of the previous project, teams, processes, and colleagues. 

In this segment, we talk about the Mourning Retrospective, that helps teams, and team members accept that something ends, and a new story starts. A necessary process for psychological balance.

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

About Luis Carvalho

Luis is an enthusiast for all things related with organizations, teams, structures and ways of working. He has been working in large scale consumer products for most of his professional life, worked with people of many backgrounds, cultures and locations and made many friends in the process. He loves traveling, food and getting to know people.

You can link with Luis Carvalho on LinkedIn.

Mar 23, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Luis and his colleagues were working on a new product that they would introduce in the market. While preparing the team, they decided to start changing some things that would also affect the wider organization. In this episode, we explore how the change we bring to an organization is not necessarily “external”, but can be created by internal triggers and affect plans, teams and ultimately the business!

About Luis Carvalho

Luis is an enthusiast for all things related with organizations, teams, structures and ways of working. He has been working in large scale consumer products for most of his professional life, worked with people of many backgrounds, cultures and locations and made many friends in the process. He loves traveling, food and getting to know people.

You can link with Luis Carvalho on LinkedIn.

Mar 22, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Luis was working with a consultant team that had been “sold” to the organization as a “superhero team”. However, the setup of that team had some major flaws. To start with the team was not clearly given a mission to deliver, but rather to “evaluate and help” the other teams working on the same product. This triggered an anti-pattern that would later create big problems for this and other teams. Listen in to learn about how “great teams” can sometimes become the source of “great problems”. 

Featured Book of the Week: The Infinite Game by Simon Sinek

In The Infinite Game by Simon Sinek, Luis learned many lessons that are critical also for Scrum Masters. The book discusses the difference between the finite and infinite mindsets. Luis also learned about how important it is important to prepare our teams to outlast our own contribution, and in that way “survive their Scrum Master”. 

How can Angela (the Agile Coach) quickly build healthy relationships with the teams she’s supposed to help? What were the steps she followed to help the Breeze App team fight off the competition? Find out how Angela helped Naomi and the team go from “behind” to being ahead of Intuition Bank, by focusing on the people! Download the first 4 chapters of the BOOK for FREE while it is in Beta!

About Luis Carvalho

Luis is an enthusiast for all things related with organizations, teams, structures and ways of working. He has been working in large scale consumer products for most of his professional life, worked with people of many backgrounds, cultures and locations and made many friends in the process. He loves traveling, food and getting to know people.

You can link with Luis Carvalho on LinkedIn.

Mar 21, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Luis was working with a new team, in a version 2.0 for an existing product. He started noticing that the sprint goals were not met, and the time pressure was mounting. The inevitable quality issues started to accumulate. Why do so many teams fall prey to these problems? We discuss the root causes that lead teams to start failing their sprints, and discuss how to prepare for these situations.

About Luis Carvalho

Luis is an enthusiast for all things related with organizations, teams, structures and ways of working. He has been working in large scale consumer products for most of his professional life, worked with people of many backgrounds, cultures and locations and made many friends in the process. He loves traveling, food and getting to know people.

You can link with Luis Carvalho on LinkedIn.

Mar 19, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

About Jurgen Appelo and Ari-Pekka Skarp

Jurgen is a serial founder, successful entrepreneur, author, and speaker. He is pioneering management to help creative organizations survive and thrive in the 21st century. He offers concrete games, tools, and practices, so you can introduce better management, with fewer managers.

He’s also been a guest this week here on the podcast. Check out the episodes with Jurgen in the link included in the show notes.

Ari-Pekka Skarp is Organizational Psychologist, Psychotherapist and Agile Coach. He has extensive experience working on large scale organizational transformations as well as with employee wellbeing in occupational healthcare. His special areas of interest are complexity, compassion and social interactions.

Mar 18, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

This week Jurgen is with us to talk about his latest project: unFIX.work.

Jurgen shares his own experience as a product developer (Mindsettlers), and the critical lessons he’s learned as a Product Owner for his own business.
We discuss how hard it is to define the real problem, as seen by our customers, and the market at large. 

In this episode, we refer to Kathy Sierra and her idea of “make your users awesome”, we refer to the Jobs To Be Done Framework, and the work by Clayton Christensen, and discuss the ideas in the book Team Topologies which has been featured here on the podcast

Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Jurgen Appelo

Jurgen Appelo is an entrepreneur, an author, and keynote speaker who applies Agile to his life and his businesses. He’s also prolific writer on all topics business and agile. He wrote Management 3.0, How to Change the World, Managing for Happiness and his latest book about entrepreneurship and product development: Startup, Scale up, Screw up.

You can link with Jurgen Appelo on LinkedIn and connect with Jurgen Appelo on Twitter.

Mar 17, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

This week Jurgen is with us to talk about his latest project: unFIX.work. In this episode, we discuss organization design, an aspect that scaling frameworks enforce without explaining or preparing the organizations that adopt them for what that means. Jurgen shares the end-to-end model of organization design, and what he thinks will be the winning model of organizational design in the future. 

In this episode, we refer to Anton Zotin’s episodes a guest that talks about how teams are formed based on company goals, the book Organization Design: Simplifying complex systems by Nicolay Worren, the book Networked, Scaled, and Agile: A Design Strategy for Complex Organizations by Amy Kates et al., the front-to-back model, and the concept of dual operating system

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

About Jurgen Appelo

Jurgen Appelo is an entrepreneur, an author, and keynote speaker who applies Agile to his life and his businesses. He’s also prolific writer on all topics business and agile. He wrote Management 3.0, How to Change the World, Managing for Happiness and his latest book about entrepreneurship and product development: Startup, Scale up, Screw up.

You can link with Jurgen Appelo on LinkedIn and connect with Jurgen Appelo on Twitter.

Mar 16, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

This week Jurgen is with us to talk about his latest project: unFIX.work. Jurgen starts this episode by sharing a little known fact about his name, and his personality. We then discuss the role of “change” in Agile adoption. We discuss different types of change (Kaizen, Kaikaku) and why scaling frameworks should take into account both types. 

In this episode, we talk about Fitness Landscape, Holacracy, Systems Thinking and refer to the book The Systems Bible: The Beginner's Guide to Systems Large and Small by John Gall.

About Jurgen Appelo

Jurgen Appelo is an entrepreneur, an author, and keynote speaker who applies Agile to his life and his businesses. He’s also prolific writer on all topics business and agile. He wrote Management 3.0, How to Change the World, Managing for Happiness and his latest book about entrepreneurship and product development: Startup, Scale up, Screw up.

You can link with Jurgen Appelo on LinkedIn and connect with Jurgen Appelo on Twitter.

Mar 15, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

This week Jurgen is with us to talk about his latest project: unFIX.work.In this episode we talk about productivity in teams and organizations. Jurgen shares with us how he sees the current productivity paradigm, and what the productivity paradigms are missing: community. We explore why community, not only productivity, should be the focus of Agile and the frameworks around Agile adoption. 

In this episode we refer to The Toyota Way by Jeffrey Liker, Chris Smith from Redgate Software, the book Shift from Product to People by Pete Oliver-Krueger, and Michael Dougherty, LeSS and SAFe, which have both been covered here on the podcast with their respective creators: Bas Vodde and Dean Leffingwell

How can Angela (the Agile Coach) quickly build healthy relationships with the teams she’s supposed to help? What were the steps she followed to help the Breeze App team fight off the competition? Find out how Angela helped Naomi and the team go from “behind” to being ahead of Intuition Bank, by focusing on the people! Download the first 4 chapters of the BOOK for FREE while it is in Beta!

About Jurgen Appelo

Jurgen Appelo is an entrepreneur, an author, and keynote speaker who applies Agile to his life and his businesses. He’s also prolific writer on all topics business and agile. He wrote Management 3.0, How to Change the World, Managing for Happiness and his latest book about entrepreneurship and product development: Startup, Scale up, Screw up.

You can link with Jurgen Appelo on LinkedIn and connect with Jurgen Appelo on Twitter.

Mar 14, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

This week Jurgen is with us to talk about his latest project: unFIX.work. Organization design for continuous innovation and better human experience

Jurgen calls the unFIX model “lego for organization design”, and refers to it as an evolution over the several scaling frameworks that have been popularized in the Agile community. 

In this episode, we refer to Dynamic Re-teaming by Heidi Helfand.

The unFix model does not focus only on organization though, and we discuss the aspects of employee experience that drove Jurget to work on, and define the unFIX model. 

In this episode, we also refer to “Slow Motion Multitasking”, a concept popularized by Tim Hardford in this talk.

About Jurgen Appelo

Jurgen Appelo is an entrepreneur, an author, and keynote speaker who applies Agile to his life and his businesses. He’s also prolific writer on all topics business and agile. He wrote Management 3.0, How to Change the World, Managing for Happiness and his latest book about entrepreneurship and product development: Startup, Scale up, Screw up.

You can link with Jurgen Appelo on LinkedIn and connect with Jurgen Appelo on Twitter.

Mar 11, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

The Great Product Owner: The PO that knew how to nurture an Agile culture in the team

This Product Owner had a clear willingness to learn, and to accept a new role that was new to them. Through that, the PO was able to help build an agile culture, a culture of “being agile” instead of “doing agile”. In this episode, we hear how a team is an ecosystem and has its own culture that needs to be nurtured by the Scrum Master, and the Product Owner.

The Bad Product Owner: When the PO’s lose focus on value, a PO anti-pattern

This PO was not able to focus on the value the team was helping to create. When this anti-pattern happens, then the team ends up being focused on “just doing the work”, and is not able to bring their technology perspective into the creation of a clear value, or impact on the user. 

Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Nick Nielsen

Nick completed his education at Aarhus University in Denmark and currently works in the Digital Organisation at Grundfos, the worlds biggest pump manufacturer. He views him self as a pragmatic Agile Handyman.

You can link with Nick Nielsen on LinkedIn and connect with Nick Nielsen on Twitter.

Mar 10, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Scrum Masters work on many levels of the organization, and sometimes that makes success hard to spot. Nick shares how he starated using metrics for many different aspects of his work, and how he was able to create a perspective on his own success through constant measurements with a holistic view. 

In this episode, we talk about the DORA metrics

Featured Retrospective Format for the Week: The Tournament of Ideas Agile Retrospective

The Sailboat Retrospective is one of Nick’s favourite formats. He explains that the technique can be easily adopted to many different contexts, and helps people think through their context in a visual manner. In this episode, we also talk about the “tournament retrospective”, where improvement ideas are pitched against each other to find the one idea the team wants to focus on.

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

About Nick Nielsen

Nick completed his education at Aarhus University in Denmark and currently works in the Digital Organisation at Grundfos, the worlds biggest pump manufacturer. He views him self as a pragmatic Agile Handyman.

You can link with Nick Nielsen on LinkedIn and connect with Nick Nielsen on Twitter.

Mar 9, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

In this episode, we hear about a company that was going through a long, 3.5 year journey of Agile transformation. When Nick joined, they had just decided to adopt SAFe, as a way to scale their use of Agile methods. Unfortunately, this is not a story of complete success, as we hear about how a traditional consultancy tried to impose SAFe on the organization, with a top-down, linear (aka Waterfall) plan of adoption. Fortunately, however, the Agile Coaches and Scrum Masters in that organization were able to turn the adoption around, and make it succeed! Listen in to learn about how NOT TO adopt Agile/SAFe.

In this episode, we refer to the 1-2-4-all technique from Liberating Structures, and the Lean Change Management approach to change and transformation.

About Nick Nielsen

Nick completed his education at Aarhus University in Denmark and currently works in the Digital Organisation at Grundfos, the worlds biggest pump manufacturer. He views him self as a pragmatic Agile Handyman.

You can link with Nick Nielsen on LinkedIn and connect with Nick Nielsen on Twitter.

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