The question that Jeffrey asks when reflecting on this work is “how may I be able help others?” That question drives the reflection on how to achieve success as a Scrum Master as it helps Jeffrey focus on the specific needs and support each team member may need. Not all team members struggle with the same problems.
Jeffrey likes to follow the 5 stage process that Diana Larsen and Esther Derby write about in the book Agile Retrospectives, however, he focuses on bringing in different exercises for each of the stages in the process.
In this segment, we also talk about how to find the issue to work on as a team and discuss how the concept of “sphere of influence” helps teams find the right topic to address.
About Jeffrey Koors
Jeff started his studies and career as a fine artist and has gone on to use his creative thinking and vision to help many organizations find ways to design systems, solve problems and embrace Agile. Jeff is also the co-founder and host of Coaching Agile Journeys.