Mapping out the system conditions, or even understanding what is going on in the team is not an easy task. But without that, can we really help the team? Ruben reminds is that we can use peers to find the solutions that are illuding us. In the process, make sure that you listen to the team’s experience. After all, they are in a journey that goes beyond your involvement. Step into their shoes before you try to help them.
About Ruben Betancourt
Ruben Betancourt is a computer systems engineer with experience in project management. Currently in love with agile software development methodologies.