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Kevin highlights the qualities of an exceptional Product Owner who excels in communication, provides clear context, and uses inclusive language like "us" and "we". This PO effectively conveys the product vision, fosters team collaboration, and ensures everyone understands the impact of their work. Kevin underscores the importance of over-communication and listening, demonstrating how great POs drive team success.
Kevin discusses the challenges of working with an absent Product Owner, which he identifies as a significant anti-pattern. He shares his experience of addressing the issue by understanding the PO’s pressures and advocating for their presence. Kevin introduced the concept of a Proxy PO, which eventually led to a successful transition and improved team dynamics. He emphasizes the importance of curiosity, understanding, and taking transition steps to manage risks.
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About Kevin Hoey
Kevin is the lead scrum master at Domestic and General, with 10 years' experience in project management before moving into scrum mastery. He now heads up a team of scrum masters, whilst continuing to support his own squads. Kevin believes scrum masters need to focus on self-improvement to turbocharge their ability to better support teams and the wider business on the journey to effectiveness.
You can link with Kevin Hoey on LinkedIn.