There are many tools that can help us in a process of change. The book Lean Change Management by Jason Little lists many of those in the context of a real story about change. In this episode Zach describes some of those tools and how to use then in our roles as Scrum Masters. We also mention the book Nonviolent Communication by Rosenberg.
About Zach Bonaker
Zach Bonaker is Benevolent Trouble-Maker from San Diego. He’s an agile coach who specializes in bringing lean thinking to organizations and teams over varying sizes across the country. Zach builds relationships to help transform people, systems, and structures towards safer and faster ways of delivering high quality software. When he isn’t thinking about next-generation agile ideas, Zach can be found enjoying the sunny west coast weather and connecting with people all around the world. Follow Zach Bonaker on Twitter, and connect with Zach Bonaker on Linkedin.