Conflict is a natural process in teams. How teams handle, and survive conflict becomes therefore a critical aspect of their work. In this episode, we explore some of the skills/tools that help teams survive and benefit from (constructive) conflict, instead of suffering and being destroyed by (destructive) conflict.
In One From Many, The Rise Of The Chaordic Organization by Dee Hock, John found a book that gave him a different perspective of organizations and the role of “order” and “control” in management. In this real-life story about the creation of VISA (the credit card and payment processing organization), John found many ideas that help us navigate complex organizations. In this episode, we also talk about Wardley Maps, Complexity, and the Cynefin framework.
About John Albrecht
Agile Person, for the team by the team, used to be a developer. Got into Agile 03/04 via Extreme Programming (XP), then Kanban, then Scrum. Some of his key ideas are Principles over Practices, #noestimates, love working with teams and organizations, the softer side, finding what they and customers need and what works for them.