This PO was new to the organization, and didn’t have a lot of knowledge about the product. However, that was not an obstacle for this Product Owner. She took that as an opportunity to ask question, and learn as much as possible from the team. Because of that learning journey, she also learned to be present, and help the team answer some critical questions. Even if she did not know the answer to those questions, she was able to find out who else to involve, and helped the team at the same time as she discovered the product herself.
In this segment, we refer to the book Fish! By Stephen Lundin, and how the PO exemplified the model described in the book: Play, Make the Day, Be There, Choose Your Attitude!
This was a marketing team working with a sales tool. The Product Owner decided by themselves that the team was “not going fast enough”, and started asking some team members to “work on this project during your lunch break”. When that was found out by the rest of the team, the team felt betrayed, and started to disengage from the work! Listen in to learn how Juan helped the team overcome this disengagement, and how a different attitude completely transformed the team’s attitude!
Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.
About Juan Rodriguez
Juan started his career as a Drafter. He then transitioned to Engineering IT support, eventually landing in software development. His first introduction to agile-like practices was in 2014, which did not go that well. A few years later, Juan was introduced to Scrum, where he now enjoys being a Scrum Master.
You can link with Juan Rodriguez on LinkedIn.