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Marina shares her challenging experience of being the first Scrum Master to join a company new to Agile. She describes the awkward moment of joining a team via Zoom, only to discover that no one knew she was coming or fully understood her role. Marina explains how she navigated this uncomfortable situation by being patient, transparent, and not taking people's defensive reactions personally. She emphasizes that when people face unexpected change, their fear can manifest as resistance, making it crucial for Scrum Masters to remain calm, open, and focused on building understanding rather than reacting with frustration.
Self-reflection Question: How might you prepare yourself emotionally and strategically for joining a team that isn't expecting you or doesn't understand the Scrum Master role?
About Marina Lazovic
Marina is a Scrum Master and Kanban Trainer from Belgrade, Serbia, with nearly a decade in the IT industry. Though not from a technical background, she is passionate about helping development teams and organizations optimize processes and build great products using Agile. She thrives on driving efficiency and fostering collaboration.
You can link with Marina Lazovic on LinkedIn.