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Scrum Master Toolbox Podcast: Agile storytelling from the trenches

Every week day, Certified Scrum Master, Agile Coach and Business Consultant Vasco Duarte interviews Scrum Masters and Agile Coaches from all over the world to get you actionable advice, new tips and tricks, improve your craft as a Scrum Master with daily doses of inspiring conversations with Scrum Masters from the all over the world. Stay tuned for BONUS episodes when we interview Agile gurus and other thought leaders in the business space to bring you the Agile Business perspective you need to succeed as a Scrum Master. Some of the topics we discuss include: Agile Business, Agile Strategy, Retrospectives, Team motivation, Sprint Planning, Daily Scrum, Sprint Review, Backlog Refinement, Scaling Scrum, Lean Startup, Test Driven Development (TDD), Behavior Driven Development (BDD), Paper Prototyping, QA in Scrum, the role of agile managers, servant leadership, agile coaching, and more!
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Now displaying: October, 2021
Oct 30, 2021

We start this episode by discussing what are some of the key skills for Product Owners. David shares that - as the Head of Product Management - he tries to help his people with the following skills: 

  • Value-driven mindset: solving problems instead of delivering solutions
  • Communication: adapting to the different scenarios and knowing how to navigate common situations for software projects 
  • Empathy: being able to put themselves in the users, as well as stakeholder, and development team’s shoes
  • Decision making: Sometimes we don’t have data, but we can’t stop making decisions or the team will be paralysed. 
  • If you listen to the end of the episode, we share one more (BONUS! :) skill that David helps Product Owners with

The process to help Product Owners develop these skills

We discuss how David prepares and sets the process for helping his Product Managers develop those skills. As training is not necessary, and the PO’s must continuously receive feedback from their manager as well as their peers and stakeholders. 

In this segment, we also discuss how the Scrum Master can help the PO develop these skills by forming a partnership. 

The biggest obstacle Product Owners face

In his experience, David has seen that often Product Owners face a deluge of information, and huge backlogs, leading to a feeling of overwhelm and powerlessness. This feeling of overwhelm may lead Product Owners to be scared of taking action, or making decisions. Later on in this episode, David shares a tool we can use to reduce overwhelm for Product Owners.

The first skill to develop for Product Owners

Even if there are several skills that Product Owners need to develop, there’s always one to start with. When asked, David shares that he helps his Product Owners focus on the Value-driven Mindset skill at first. He uses a metaphor for help the Product Owners: the patient-doctor. He suggests that Product Owners are doctors, and must seek the root of the pain for the users, instead of just trying to deliver what they ask for. No responsible doctor would just give drugs to their patients without understanding what they suffer from. David suggests that Product Owners should take the same stance, and seek for the root cause of the pain being shared.

How to reduce overwhelm for Product Owners

When Product Owners start with a new team, and suddenly get overwhelmed by the very large backlogs that have been collected, they may be tempted to start working through the whole backlog, leading to an even stronger feeling of overwhelm. That’s not David’s approach. He suggests a different approach and describes how he has applied it in the past, to remove the feeling of overwhelm as a Product Owner.

Resources for Scrum Masters working with Product Owners

David suggests 3 different resources to accommodate the different learning styles out there. He suggests

About David Pereira 

David is a passionate Product Leader who loves leading teams in building solutions that challenge the status quo.

He is currently the Head of Product Management at Virutal Identity in Munich.

He’s also written a free ebook on the top 7 mistakes of a product owner which you can get at https://bit.ly/po7mistakes

You can follow and connect with David Pereira on LinkedIn, or read David Pereira on Medium.

Oct 29, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

The Great Product Owner: The Visionary PO that involved the users

This Product Owner was new to the job, and just fresh out of University. However, the skills she displayed made her a great Product Owner. She was able to listen and understand what was going on, share the Vision and do so through great storytelling. She also helped the team to learn from the users. 

The Bad Product Owner: The Bossy and Absent PO, the perfect storm for the team

When the Product Owner thinks they are “the boss” things can go terribly wrong, and this was the case in a PO that just wanted the teams to “deliver this feature”. On top of that, the PO was too busy to answer questions by the team, making it even harder for the team to deliver. Finally, we talk about the consequences for the team of such a PO.

Are you having trouble helping the teamwork well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Alex Gbaguidi

Alex is an experienced agile practitioner, coach and trainer with twenty years of experience in IT consulting. He is passionate about helping teams discover the best ways of working adapted to their context. He’s worked in many different types of industries (Telecoms, Energy, Finance or Aeronautics) and provides training on many agile frameworks and practices all around the world in French & English.

You can link with Alex Gbaguidi on LinkedIn and connect with Alex Gbaguidi on Twitter

You can join Alex Gbaguidi’s Agile Africa community.

Oct 28, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Are your teams smiling? That’s one of the questions Alex suggests we ask ourselves. Alex shares some more questions we should go through when evaluating our success as Scrum Masters. However, those tools only help you assess if you need to go back to a core aspect of Scrum and Agile: discussing the purpose of our work. 

Featured Retrospective Format for the Week: Lean Coffee, the conversation facilitator

There are many formats we can use with the teams we help. Each team, and each situation may need a different format. However, Alex suggests that there’s a good format to get started with a new team: Lean Coffee. 

In this segment, we also refer to the Retrospective Poker Cards, that can help you be inspired to choose your next retrospective format.

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome! 

About Alex Gbaguidi

Alex is an experienced agile practitioner, coach and trainer with twenty years of experience in IT consulting. He is passionate about helping teams discover the best ways of working adapted to their context. He’s worked in many different types of industries (Telecoms, Energy, Finance or Aeronautics) and provides training on many agile frameworks and practices all around the world in French & English.

You can link with Alex Gbaguidi on LinkedIn and connect with Alex Gbaguidi on Twitter

You can join Alex Gbaguidi’s Agile Africa community.

Oct 27, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Alex joined a company that was build plane engines. This was not a pure software company, even if they had a lot of software engineers, and produced a lot of software. Alex brought in a different culture as an Agile member of the company’s PMO (Project Management Office). He shares the tools, and techniques he used to change the culture of the software teams in the organization.

In this episode we refer to a shared online quiz tool called Kahoot

About Alex Gbaguidi

Alex is an experienced agile practitioner, coach and trainer with twenty years of experience in IT consulting. He is passionate about helping teams discover the best ways of working adapted to their context. He’s worked in many different types of industries (Telecoms, Energy, Finance or Aeronautics) and provides training on many agile frameworks and practices all around the world in French & English.

You can link with Alex Gbaguidi on LinkedIn and connect with Alex Gbaguidi on Twitter

You can join Alex Gbaguidi’s Agile Africa community.

Oct 26, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

When you are the Scrum Master in the backend team, and you understand that your team cannot deliver anything without other teams, what do you do? In this episode, we explore Alex’s story, and learn what he applied to align different teams that were organized around skill silos. 

Featured Book of the Week: The 5 Dysfunctions of a Team by Lencioni

Alex shares with us a new edition of The 5 Dysfunctions of a Team by Lencioni, this is the Manga version of the book. As Alex puts it: the perfect edition for the visual learners among us. 

In this segment, we also refer to the Fixing Your Scrum by Ryan Ripley et al.

How can Angela (the Agile Coach) quickly build healthy relationships with the teams she’s supposed to help? What were the steps she followed to help the Breeze App team fight off the competition? Find out how Angela helped Naomi and the team go from “behind” to being ahead of Intuition Bank, by focusing on the people! Download the first 4 chapters of the BOOK for FREE while it is in Beta!

About Alex Gbaguidi

Alex is an experienced agile practitioner, coach and trainer with twenty years of experience in IT consulting. He is passionate about helping teams discover the best ways of working adapted to their context. He’s worked in many different types of industries (Telecoms, Energy, Finance or Aeronautics) and provides training on many agile frameworks and practices all around the world in French & English.

You can link with Alex Gbaguidi on LinkedIn and connect with Alex Gbaguidi on Twitter

You can join Alex Gbaguidi’s Agile Africa community.

Oct 25, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Getting a good, collaborative conversation in the daily standup is key to help teams deliver. However, when we put too much emphasis on preparing for the daily standup we may be creating more problems for the team. In this episode, we hear the story of a super well prepared daily standup that was actually worse for the team. 

About Alex Gbaguidi

Alex is an experienced agile practitioner, coach and trainer with twenty years of experience in IT consulting. He is passionate about helping teams discover the best ways of working adapted to their context. He’s worked in many different types of industries (Telecoms, Energy, Finance or Aeronautics) and provides training on many agile frameworks and practices all around the world in French & English.

You can link with Alex Gbaguidi on LinkedIn and connect with Alex Gbaguidi on Twitter

You can join Alex Gbaguidi’s Agile Africa community.

Oct 22, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

The Great Product Owner: Critical behaviors great PO’s exhibit

Great Product Owners are able to help the teams focus on the impact (and outcomes) of their work. Gonçalo shares a tip to define outcomes in a way that is easy to understand for the team and the stakeholders. We also talk about some specific behaviors that great PO’s have in relation to the team.

The Bad Product Owner: The “doer” PO and its anti-patterns

This particular PO had a background as a Project Manager. That led him to focus on controlling the team’s work and tasks, rather than the evolution and impact of the product. When PO’s focus more on “delivering” and less on “impact”, this may lead to the team losing sight of the customer and their needs. 

Are you having trouble helping the teamwork well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Gonçalo Valverde

Gonçalo is an Agile Coach from Portugal working with teams and organizations in their continuous improvement journey. As a keen amateur photographer, he learned that less is more and how constraints help one focus on the outcomes. He’s also a co-organizer of Agile Coach Camp Portugal. 

You can link with Gonçalo Valverde on LinkedIn and connect with Gonçalo Valverde on Twitter.

Oct 21, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

What are some of the questions we can ask ourselves to evaluate our work? Gonçalo shares some of the questions he asks himself, and we discuss how critical it is to evaluate the relationship between the team and the Product Owner.

In this segment, we refer to #NoEstimates, a topic we’ve covered before here on the podcast

Featured Retrospective Format for the Week: The small add-ons that make retrospectives awesome

There are many ways to facilitate great retrospectives. The format of the retro will influence the success of the retro, but so will the small exercises we use for check-in or check-out. In this segment, we introduce shared visual board like Jamboard or Mural, the use of breakout rooms, Liberating Structures, Kudos, the Core Protocols (which have been featured on the podcast before) and small add-ons that make retrospectives awesome for the team!

In this segment, we also refer to the episodes recorded with Dov Tsal

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

About Gonçalo Valverde

Gonçalo is an Agile Coach from Portugal working with teams and organizations in their continuous improvement journey. As a keen amateur photographer, he learned that less is more and how constraints help one focus on the outcomes. He’s also a co-organizer of Agile Coach Camp Portugal. 

You can link with Gonçalo Valverde on LinkedIn and connect with Gonçalo Valverde on Twitter.

Oct 20, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

This story starts with the CEO saying “we are going agile”. As it usually happens, that transformation was not coming alone. Gonçalo was put on a project that had a very hard deadline: A Christmas release that would have a big impact on the company’s sales. 

When the project started, the requirements were not yet fully understood, yet the deadline was already known, and unmovable. How can a Scrum Master help a project like this successfully deliver? Listen in to learn what techniques and tools Gonçalo introduced, and used to help this super-critical, and super-time-sensitive project succeed.

About Gonçalo Valverde

Gonçalo is an Agile Coach from Portugal working with teams and organizations in their continuous improvement journey. As a keen amateur photographer, he learned that less is more and how constraints help one focus on the outcomes. He’s also a co-organizer of Agile Coach Camp Portugal. 

You can link with Gonçalo Valverde on LinkedIn and connect with Gonçalo Valverde on Twitter.

Oct 19, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Gonçalo was working with two teams that were busy migrating to a new system. However, in one of these teams there was a disruptive team member. The management tried to put this team member aside by pushing him into test management. But this only made the situation worse. Listen in to learn what Gonçalo tried to help this team member, and what he learned from this story that he carries with him ever since.

Featured Book of the Week: Difficult Conversations: How to Discuss What Matters Most by Stone et al.

While reading Difficult Conversations: How to Discuss What Matters Most by Stone et al., Gonçalo realized that it’s possible and there’s a method to having conversations on very difficult topics, yet be constructive. This book shares some critical tools that all Scrum Masters should be aware of. 

In this segment, we also refer to the book User Story Mapping by Jeff Patton, and to the Oikosofy’s User Story Mapping facilitator’s guide, available for free. 

How can Angela (the Agile Coach) quickly build healthy relationships with the teams she’s supposed to help? What were the steps she followed to help the Breeze App team fight off the competition? Find out how Angela helped Naomi and the team go from “behind” to being ahead of Intuition Bank, by focusing on the people! Download the first 4 chapters of the BOOK for FREE while it is in Beta!

About Gonçalo Valverde

Gonçalo is an Agile Coach from Portugal working with teams and organizations in their continuous improvement journey. As a keen amateur photographer, he learned that less is more and how constraints help one focus on the outcomes. He’s also a co-organizer of Agile Coach Camp Portugal. 

You can link with Gonçalo Valverde on LinkedIn and connect with Gonçalo Valverde on Twitter.

Oct 18, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Sometimes things go wrong. And it is at that time that we need our senses to be sharp, and our communication to be on point. In this episode, we learn the story of a project that was about to go bad, but no one was willing to deliver the bad news. When should the Scrum Master be the messenger? Listen in to learn how Gonçalo handled this situation and what he learned for the future. 

In this episode, we refer to Monte Carlo simulation and Troy Magennis’ work

About Gonçalo Valverde

Gonçalo is an Agile Coach from Portugal working with teams and organizations in their continuous improvement journey. As a keen amateur photographer, he learned that less is more and how constraints help one focus on the outcomes. He’s also a co-organizer of Agile Coach Camp Portugal. 

You can link with Gonçalo Valverde on LinkedIn and connect with Gonçalo Valverde on Twitter.

Oct 15, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

The Great Product Owner: Trust your Scrum team

Great Product Owners are able to trust the teams they work with. They help the team establish, and gain self-confidence in their actions and decisions. This does not mean the PO resigns, but rather that they first trust the team, and pull rank only rarely - even if they are very experienced in the product. Great PO’s often say “go ahead, I trust you”, even if they have another idea of what the solution could be. 

The Bad Product Owner: The “in the clouds” PO 

There are several PO anti-patterns that detract from the PO’s performance. One such anti-pattern is when the PO is constantly in “the clouds”, and is unable to bring their vision to the reality of everyday decision making. The PO isn’t invested in the “now”, but the team can only make immediate decisions, and they need the PO to help them make those decisions. 

Are you having trouble helping the teamwork well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Kim Hinsch

Kim is an agile enthusiast, that has been stung by the power of games, communication, and psychology. Kim practices every day the fine art of making magic happen the agile way. And what makes her heart beat faster is supporting teams and organizations on their magical journey across the hills of excellence and effectiveness.

You can link with Kim Hinsch on LinkedIn.

Oct 14, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Kim likes to use metrics to assess her work and the evolution of the team. This helps the team reflect about their performance, but also about their motivation and engagement (when using team morale metrics, for example). Kim also mentions that your metrics should include a measure of value delivered to the customer.

Featured Retrospective Format for the Week: Simple formats to get started with

As Kim puts it, the best format for the Retrospective is “one that works”. Of course, that means the Scrum Master must pay special attention to what is going on with the team at the time, and learn to read the signs on which method is the most appropriate for the team. 

Kim shares with us her process to define what is the format “that works” for every sprint and every team. She also shares a few formats to get you started with a new team: The Agile Battleships (online version of Battleships retrospective) and Name Game Agile Retrospective formats.

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

About Kim Hinsch

Kim is an agile enthusiast, that has been stung by the power of games, communication, and psychology. Kim practices every day the fine art of making magic happen the agile way. And what makes her heart beat faster is supporting teams and organizations on their magical journey across the hills of excellence and effectiveness.

You can link with Kim Hinsch on LinkedIn.

Oct 13, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Kim was working with a company in the middle of an Agile transformation. The team Kim was working mostly with was struggling with understanding what was required from them. They were working with a new product, for which the expectations and requirements were unclear. The Product Owner was also new to the job, and the team. Kim understood she needed the team to come together if they were to overcome the challenges they were facing. So, she took on the mission of making the team jell. 

In this episode, we talk about The 5 Dysfunctions Of A Team by Lencioni, a book that has been mentioned several times here on the podcast. 

About Kim Hinsch

Kim is an agile enthusiast, that has been stung by the power of games, communication, and psychology. Kim practices every day the fine art of making magic happen the agile way. And what makes her heart beat faster is supporting teams and organizations on their magical journey across the hills of excellence and effectiveness.

You can link with Kim Hinsch on LinkedIn.

Oct 12, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Kim was working with a new team, with a new PO. However, this team had a history in that organization, and their culture was already established. A lot of people came in with their own beliefs, and the inevitable culture clash happened between the “new” PO and Scrum Master, and the “old” team members. In this segment, we talk about how important it is to bring these issues up with the team and have them process/learn from the conflicts that are happening. This led Kim to understand that when teams (think they) “know the best practices”, they are not motivated to learn and improve. 

Featured Book of the Week: Corporate Rebels: Make work more fun by Joost Minaar et al.

In Corporate Rebels: Make work more fun, by Joost Minaar et al., Kim found examples of how different companies have taken decisions to the teams, and empowered them to take responsibility for their own work and success. She found those stories inspiring. 

In this segment, we also talk about Turn The Ship Around! By David L. Marquet, a book we’ve reviewed with the author here on the podcast

 

[IMAGE] How can Angela (the Agile Coach) quickly build healthy relationships with the teams she’s supposed to help? What were the steps she followed to help the Breeze App team fight off the competition? Find out how Angela helped Naomi and the team go from “behind” to being ahead of Intuition Bank, by focusing on the people! Download the first 4 chapters of the BOOK for FREE while it is in Beta!

About Kim Hinsch

Kim is an agile enthusiast, that has been stung by the power of games, communication, and psychology. Kim practices every day the fine art of making magic happen the agile way. And what makes her heart beat faster is supporting teams and organizations on their magical journey across the hills of excellence and effectiveness.

You can link with Kim Hinsch on LinkedIn.

Oct 11, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

When working with this team, Kim heard a predictable and unsettling question: “what does the Scrum Master do?” Many of us have faced this question from all kinds of directions. However, when Kim started digging into the question, she found that what the team needed was not to know what the Scrum Master did, but rather something else that is critical for any team. They had projected their lack of clarity on the role of the Scrum Master, even if what they needed as something else.

About Kim Hinsch

Kim is an agile enthusiast, that has been stung by the power of games, communication, and psychology. Kim practices every day the fine art of making magic happen the agile way. And what makes her heart beat faster is supporting teams and organizations on their magical journey across the hills of excellence and effectiveness.

You can link with Kim Hinsch on LinkedIn.

Oct 9, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

About Nick Horney

Dr. Horney has written four books. The most recent is VUCA Masters: Developing Leadership Agility Fitness for the world of work, the topic of this episode. 

Nick retired from the U.S. Navy (Special Operations) at the rank of Captain and has applied that experience to his work with high-performance team agility. He serves as a coach for The Honor Foundation focusing on the successful transition of Navy SEALs to the business world.

Dr. Horney founded Agility Consulting in 2001 and has been coaching leadership agility and organizational agility for over 30 years.

You can link with Nick Horney on LinkedIn and connect with Nick Horney on Twitter

Oct 8, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

The Great Product Owner: Communication and negotiation as key skills for great PO’s

Great Product Owners focus on communicating their Vision, and helping the team understand where they want to take the product. But that’s only one perspective on communication. We discuss how the ability to communicate and negotiate with team and stakeholders become a key contributor to a great PO.

In this segment, we refer to WSJF prioritization or Weighted Shortest Job First

The Bad Product Owner: Helping busy PO’s collaborate better with their Scrum teams

When PO’s have several hats, it becomes difficult to give team’s the time they need to clarify questions and receive feedback. This lack of availability can quickly become a blocker for the team, if we - as Scrum Masters - don’t help the team and PO define clearly how they will collaborate. We explore how to help busy PO’s collaborate better (and in many cases more!) with the team. 

In this segment, we refer to the PO’s Sprint Checklist, a tool we created at the Scrum Master Toolbox Podcast to help Scrum Masters guide and support their PO’s. 

Are you having trouble helping the teamwork well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Priyanka Keswani

Priyanka is a seasoned Agile Coach with a firm belief in innovation, continuous improvement, and a focus on Agile transformation in the organization. With 14+ years of experience, she has worked across various domains- Content Delivery Network, Travel, CRM, and Storage. She started as a QA Manager, then became Scrum Master and Agile Coach. Outside of work, she enjoys listening to music, dancing, traveling, and networking with people.

You can link with Priyanka Keswani on LinkedIn and connect with Priyanka Keswani on Twitter.

Oct 7, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Success for a Scrum Master can mean many things and is also directly affected by the context of the team. In this segment, we talk about one aspect of that success: how good are the team at thinking about their performance outside the simple execution of a process. As Priyanka defines it: helping the team going from “doing” Agile to “being” Agile. 

In this segment, we refer to the tool “mood board”

Featured Retrospective Format for the Week: The Sailboat retro and why it works so well

We start this segment by discussing when, and why, the basic retro formats are useful for teams. Then we move on to discuss why the retrospective is about much more than just process, or how we work and discuss how the Sailboat format helps the teams think outside their usual context of process and tools. 

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

About Priyanka Keswani

Priyanka is a seasoned Agile Coach with a firm belief in innovation, continuous improvement, and a focus on Agile transformation in the organization. With 14+ years of experience, she has worked across various domains- Content Delivery Network, Travel, CRM, and Storage. She started as a QA Manager, then became Scrum Master and Agile Coach. Outside of work, she enjoys listening to music, dancing, traveling, and networking with people.

You can link with Priyanka Keswani on LinkedIn and connect with Priyanka Keswani on Twitter.

Oct 6, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

While helping the teams at her company move towards Agile, Priyanka and her colleagues defined a maturity model that helped explain to the teams where they were in their journey to Agile. Priyanka explains how the Scrum Masters went about developing the model and implementing it with teams. Listen in to learn how you can use a maturity model as a guide for teams adopting Agile.

About Priyanka Keswani

Priyanka is a seasoned Agile Coach with a firm belief in innovation, continuous improvement, and a focus on Agile transformation in the organization. With 14+ years of experience, she has worked across various domains- Content Delivery Network, Travel, CRM, and Storage. She started as a QA Manager, then became Scrum Master and Agile Coach. Outside of work, she enjoys listening to music, dancing, traveling, and networking with people.

You can link with Priyanka Keswani on LinkedIn and connect with Priyanka Keswani on Twitter.

Oct 5, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

We start this episode with a quote by Goldratt: “Tell me how you will measure me, and then I will tell you how I will behave. If you measure me in an illogical way, don't complain about illogical behavior.” We dive into how metrics can totally affect the team’s performance, and why individual performance appraisal destroys teamwork. 

Featured Book of the Week: Scrum: The Art of Doing Twice the Work in Half the Time by Sutherland

In Scrum: The Art of Doing Twice the Work in Half the Time by Sutherland, Priyanka found inspiring stories that helped her understand how Scrum applies in real life. Priyanka also refers to the book “Start with Why” by Sinek, a great reminder that we must help the organizations define their purpose as an enabler for improvement.

How can Angela (the Agile Coach) quickly build healthy relationships with the teams she’s supposed to help? What were the steps she followed to help the Breeze App team fight off the competition? Find out how Angela helped Naomi and the team go from “behind” to being ahead of Intuition Bank, by focusing on the people! Download the first 4 chapters of the BOOK for FREE while it is in Beta!

About Priyanka Keswani

Priyanka is a seasoned Agile Coach with a firm belief in innovation, continuous improvement, and a focus on Agile transformation in the organization. With 14+ years of experience, she has worked across various domains- Content Delivery Network, Travel, CRM, and Storage. She started as a QA Manager, then became Scrum Master and Agile Coach. Outside of work, she enjoys listening to music, dancing, traveling, and networking with people.

You can link with Priyanka Keswani on LinkedIn and connect with Priyanka Keswani on Twitter.

Oct 4, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

When the organization started moving to Agile, Priyanka was a lead for a QA team. As the transformation progressed, Priyanka took on the role of Scrum Master and started to face “resistance” in the team she was helping. The anti-pattern she was observing was a common one: some team members overworked, while others didn’t have enough to do. Listen in to learn how Priyanka helped the team recover from the first pain of transition, as well as the siloed-expert anti-pattern. 

 

About Priyanka Keswani

Priyanka is a seasoned Agile Coach with a firm belief in innovation, continuous improvement, and a focus on Agile transformation in the organization. With 14+ years of experience, she has worked across various domains- Content Delivery Network, Travel, CRM, and Storage. She started as a QA Manager, then became Scrum Master and Agile Coach. Outside of work, she enjoys listening to music, dancing, traveling, and networking with people.

You can link with Priyanka Keswani on LinkedIn and connect with Priyanka Keswani on Twitter

Oct 1, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

The Great Product Owner: How to simply explain a very complex functionality

This Product Owner worked with an Offshore team that had the mission to completely overhaul the search function in a major company’s website. The PO could have worked in detail, and written down many ideas of how that search function could work, however, the PO simply conveyed what was needed with a high-level vision, and the team worked through a clickable wireframe to collect feedback and deliver a great experience!

The Bad Product Owner: How pressure destroys the trust between PO and Scrum team

This PO was new to the team, and the organization had already put lots of pressure on the team and PO. The PO, unable to cope with the pressure pushed the team, and made them nervous. This ended up disrupting the relationship between PO and team, created a lot of interruptions and conflict. Lena understood that, before working on the methods/processes, the key was to start working on the relationship between PO and team.

Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Lena Löfdahl

Lena is a senior agile coach with a specialty in learning and psychological safety. Successfully coached over 200+ teams and taught courses for 8000+ hours, mostly in agile but also project management. She gets a lot of energy from building teams and colleagues, watching people grow is rewarding work. 

You can link with Lena Löfdahl on LinkedIn.

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