Kim likes to use metrics to assess her work and the evolution of the team. This helps the team reflect about their performance, but also about their motivation and engagement (when using team morale metrics, for example). Kim also mentions that your metrics should include a measure of value delivered to the customer.
As Kim puts it, the best format for the Retrospective is “one that works”. Of course, that means the Scrum Master must pay special attention to what is going on with the team at the time, and learn to read the signs on which method is the most appropriate for the team.
Kim shares with us her process to define what is the format “that works” for every sprint and every team. She also shares a few formats to get you started with a new team: The Agile Battleships (online version of Battleships retrospective) and Name Game Agile Retrospective formats.
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About Kim Hinsch
Kim is an agile enthusiast, that has been stung by the power of games, communication, and psychology. Kim practices every day the fine art of making magic happen the agile way. And what makes her heart beat faster is supporting teams and organizations on their magical journey across the hills of excellence and effectiveness.
You can link with Kim Hinsch on LinkedIn.