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Scrum Master Toolbox Podcast

Every week day, Certified Scrum Master, Agile Coach and Business Consultant Vasco Duarte interviews Scrum Masters and Agile Coaches from all over the world to get you actionable advice, new tips and tricks, improve your craft as a Scrum Master with daily doses of inspiring conversations with Scrum Masters from the all over the world. Stay tuned for BONUS episodes when we interview Agile gurus and other thought leaders in the business space to bring you the Agile Business perspective you need to succeed as a Scrum Master. Some of the topics we discuss include: Agile Business, Agile Strategy, Retrospectives, Team motivation, Sprint Planning, Daily Scrum, Sprint Review, Backlog Refinement, Scaling Scrum, Lean Startup, Test Driven Development (TDD), Behavior Driven Development (BDD), Paper Prototyping, QA in Scrum, the role of agile managers, servant leadership, agile coaching, and more!
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Jul 15, 2020

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website.

In this company, Denniz supported a DevOps transformation. As time went by, it was clear that management had to start taking the coaching role that Denniz had taken until then. While working through this change, Denniz learned some important lessons about change, and how to be able to step back from the work, so that he could be a facilitator. 

In this episode, we refer to the One-team, One-goal article on Software Development Today.

 

About Denniz Dönmez

Denniz has both huge academic and practical experience. He studied agile teams for his PhD at Swiss Federal Institute of Technology in Zurich (ETH Zurich) before becoming a Scrum Master and freelance consultant in 2016. Denniz believes the key to becoming more agile is to establish what he calls “enabling structures.”

You can link with Denniz Dönmez on LinkedIn and connect with Denniz Dönmez on Twitter.

Jul 14, 2020

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website.

Deadlines cause all kinds of side effects in team’s behavior. In this story, Denniz saw that the deadline pressure was increasing, and the teams were starting to show signs of stress. However, the teams were still trying to “power through” those deadlines, and they started to skip things. As it usually happens, at some point they started to skip important things. Listen in to learn how Denniz helped the team step back from that self-destructive behavior.

Featured Book of the Week: The Skilled Facilitator by Roger Schwarz

In The Skilled Facilitator by Roger Schwarz, Denniz found something that was in stark contrast with the command and control mindset. The book helped him understand his role as a facilitator, create approaches that favored collaboration and mutual learning, collaborative games, and more. All of it with backing from decades of research. As Scrum Masters, being a facilitator is perhaps the most important role we play, and this book helped Denniz learn a lot about what that role means in practice.

Denniz shares a list of the most important books for him at his site: enablingstructures.com/books

 

About Denniz Dönmez

Denniz has both huge academic and practical experience. He studied agile teams for his PhD at Swiss Federal Institute of Technology in Zurich (ETH Zurich) before becoming a Scrum Master and freelance consultant in 2016. Denniz believes the key to becoming more agile is to establish what he calls “enabling structures.”

You can link with Denniz Dönmez on LinkedIn and connect with Denniz Dönmez on Twitter.

Jul 13, 2020

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website.

When Denniz joined this team, he observed, that even if the Product Owner was close to the customer, the team had little to no contact with the users of the product. He worked on preparing a workshop that had a hidden agenda: get the developers to understand the users. However, that didn’t turn out so well, and it taught Denniz an important lesson. Listen in to learn how to not organize a workshop with users, and what Denniz learned from that failure that helped him be a better Scrum Master. 

 

About Denniz Dönmez

Denniz has both huge academic and practical experience. He studied agile teams for his PhD at Swiss Federal Institute of Technology in Zurich (ETH Zurich) before becoming a Scrum Master and freelance consultant in 2016. Denniz believes the key to becoming more agile is to establish what he calls “enabling structures.”

You can link with Denniz Dönmez on LinkedIn and connect with Denniz Dönmez on Twitter.

Jul 10, 2020

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website.

In this episode, we talk 4 PO patterns, and discuss several techniques on how to recover from the anti-patterns we discuss.

The Great Product Owner: Difficult conversations as a catalyst for a better story and product understanding 

Good PO’s are there for the team, and answer their questions. However, great PO’s are able to have difficult conversations that help clarify the reasons for the Stories and motivate the team. Sometimes, those hard conversations lead to changes in the product. And that’s a good thing! For both teams, and PO!

In this segment, we talk about a tip: have the PO define “team hours”, when they sit with the team and answer their questions.

The Bad Product Owner: The large backlog as a PO anti-pattern

When the PO is not able to handle the Product Backlog anymore, the team will suffer. In this segment, we talk about a PO that had trouble keeping up with the Backlog as it was large, unwieldy, and had no structure. We discuss how the team helped the PO clear the backlog, and what tools and techniques they used to keep the backlog short and under control. 

Another anti-pattern we discuss is the PO who was too much into the details and lost the big picture. When that happens, the PO can’t help the team understand the “why”, and removes the motivation that comes from understanding the purpose of the work. We discuss how the PO can step back and help the team regain their motivation and convey a clearer picture of the reasons for the product changes.

 

Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at: bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

 

About Samantha Menzynski and Brian Ziebart

Samantha Menzynski has spent her entire career in software. Starting in support and account management, moving to customer support management, and with Penta's transformation to Scrum becoming Scrum Master for the Core product team.

You can link with Samantha Menzynski on LinkedIn

 

Brian Ziebart started his career in software as a developer but found himself wanting to move towards coaching and developing people rather than product development.  When Penta's Scrum transformation started in August 2019, he jumped at the opportunity to work more with people while still staying involved with development.

You can link with Brian Ziebart on LinkedIn

You can read more about Samantha’s and Brian’s work and the Agile transformation they were part of in this Scrum.org blog post.

Jul 9, 2020

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website.

 

The relationship between the PO and the Scrum Master is one of the most important and impactful relationships to develop. In this episode, we talk about how the right approach from the PO (with the Scrum Master’s help), can help elevate the team to a new level. 

Another aspect of success for Scrum Masters is the team’s ability to handle conflict. In this episode, we talk about what is “constructive conflict”, and why that’s an important aspect of the Scrum Master’s success.

Featured Retrospective Format for the Week: Expert tip for Remote Retrospectives

When facilitating remote retrospectives, the impact of overbearing team members is even bigger. In this episode, we talk about how to use the break-out rooms in your conference system as a way to ensure that everyone of the team has a say. 

The Meta-Retrospective is a moment when we discuss the values of the Agile manifesto and reflect on our journey as an Agile team. In this episode, we talk about the meta-retrospective, and why that might be an important tool to add to your toolbox.

 

About Samantha Menzynski and Brian Ziebart

Samantha Menzynski has spent her entire career in software. Starting in support and account management, moving to customer support management, and with Penta's transformation to Scrum becoming Scrum Master for the Core product team.

You can link with Samantha Menzynski on LinkedIn

 

Brian Ziebart started his career in software as a developer but found himself wanting to move towards coaching and developing people rather than product development.  When Penta's Scrum transformation started in August 2019, he jumped at the opportunity to work more with people while still staying involved with development.

You can link with Brian Ziebart on LinkedIn

You can read more about Samantha’s and Brian’s work and the Agile transformation they were part of in this Scrum.org blog post.

Jul 8, 2020

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website.

 

In this transformation, there was a moment that may have changed the course of events. In this moment, the organization allowed the teams to self-select. Samantha and Brian share that moment, what they did, and how they prepared for a high-risk, but a transformative moment: the self-selection workshop.

 

About Samantha Menzynski and Brian Ziebart

Samantha Menzynski has spent her entire career in software. Starting in support and account management, moving to customer support management, and with Penta's transformation to Scrum becoming Scrum Master for the Core product team.

You can link with Samantha Menzynski on LinkedIn

 

Brian Ziebart started his career in software as a developer but found himself wanting to move towards coaching and developing people rather than product development.  When Penta's Scrum transformation started in August 2019, he jumped at the opportunity to work more with people while still staying involved with development.

You can link with Brian Ziebart on LinkedIn

You can read more about Samantha’s and Brian’s work and the Agile transformation they were part of in this Scrum.org blog post.

Jul 7, 2020

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website.

 

When a team started to have “backchannel” conversations and excluding some team members from those conversations, it was clear that something was going on that was not allowed to be discussed in the wider team. Samantha and Brian then focused on helping the team share what was going on in a safe way. Listen in to learn about what was holding the team back from discussing the important topics. 

Featured Book of the Week: Ideal Team Player by Lencioni and Difficult Conversations by Stone et al.

In Ideal Team Player by Lencioni Samantha found a great reference for a team that had to go through a recruiting process. The book helped the team reflect and choose the right candidate, by working together to define what they were looking for in a candidate beyond the technical skills. 

In this segment, we also refer to Difficult Conversations by Stone et al, a book that discusses conversation techniques to help move from emotion to productive problem solving.

 

About Samantha Menzynski and Brian Ziebart

Samantha Menzynski has spent her entire career in software. Starting in support and account management, moving to customer support management, and with Penta's transformation to Scrum becoming Scrum Master for the Core product team.

You can link with Samantha Menzynski on LinkedIn

 

Brian Ziebart started his career in software as a developer, but found himself wanting to move towards coaching and developing people rather than product development.  When Penta's Scrum transformation started in August 2019, he jumped at the opportunity to work more with people while still staying involved with development.

You can link with Brian Ziebart on LinkedIn

You can read more about Samantha’s and Brian’s work and the Agile transformation they were part of in this Scrum.org blog post.

Jul 6, 2020

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website.

 

Brian’s story is enlightening regarding the value of the Definition of Done. A team that had set the DoD bar too high, and chose to not change the DoD. That led to an anti-pattern that had to be untangled by the Scrum Master. 

Samantha shares the story of a Scrum Master that had the tendency to lead all the conversations and how she was able to recover from that pattern with a technique she calls “the pregnant pause”. 

 

About Samantha Menzynski and Brian Ziebart

Samantha Menzynski has spent her entire career in software. Starting in support and account management, moving to customer support management, and with Penta's transformation to Scrum becoming Scrum Master for the Core product team.

You can link with Samantha Menzynski on LinkedIn

 

Brian Ziebart started his career in software as a developer, but found himself wanting to move towards coaching and developing people rather than product development.  When Penta's Scrum transformation started in August 2019, he jumped at the opportunity to work more with people while still staying involved with development.

You can link with Brian Ziebart on LinkedIn

You can read more about Samantha’s and Brian’s work and the Agile transformation they were part of in this Scrum.org blog post.

Jul 4, 2020

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website.

About Digital Product School

DPS is an accelerated product development program in Munich that helps students from University and employees in partner companies experience hands-on what it is to work in a startup. In 3 months they go from idea to a product, and some ideas are brought back to the companies for further development. 

About the DPS team

Michi / Michael Stockerl is director of DPS and has worked as a software engineer with several teams in different setups. Before that, he gathered experience in smaller Startups in Munich and Germany’s biggest Q&A platform.

Steffen is a trained journalist, who slipped into product management through Content Management and e-commerce. He worked with Amazon and Haymarket media, did several hundred user interviews and tests, witnessed dozens of teams at DPS, a Digital Product School of the Technical University of Munich in Germany.

Bela is a Software Engineer at DPS. She helps teams with various software and hardware engineering tasks. She was previously also a participant at DPS.

Jul 3, 2020

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website.

The Product Owner role is not a simple one, so it is critical we help them understand the complete spectrum of topics the PO should be aware of. Even when the PO does not take care of all of those topics, they are critical in enabling the team by thinking about process, business and collaboration.

The Great Product Owner: The full-stack Product Owner

Product Owners that are able to manage their time to be present when the team needs them are sure to have a great contribution, but PO’s really excel when they are able to collaborate well with the team, and understand that reducing WIP, running-tested-software, and good communication with stakeholders are critical aspects of their role.

The Bad Product Owner: The PO that didn’t care about the details

When a Product Owner fails to discuss the details with the team, that leads to many possible misunderstandings and a deteriorating relationship between team and PO. In this segment, we talk about how to help PO’s go through the details enough so that the team feels confident they understand the story and are able to implement their vision.



[IMAGE HERE]Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at: bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

 

About Jeffrey Koors

Jeff started his studies and career as a fine artist and has gone on to use his creative thinking and vision to help many organizations find ways to design systems, solve problems and embrace Agile. Jeff is also the co-founder and host of Coaching Agile Journeys.

You can link with Jeffrey Koors on LinkedIn and connect with Jeffrey Koors on Twitter.

Jul 2, 2020

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website.

The question that Jeffrey asks when reflecting on this work is “how may I be able help others?” That question drives the reflection on how to achieve success as a Scrum Master as it helps Jeffrey focus on the specific needs and support each team member may need. Not all team members struggle with the same problems.

Featured Retrospective Format for the Week: The Sphere of Influence

Jeffrey likes to follow the 5 stage process that Diana Larsen and Esther Derby write about in the book Agile Retrospectives, however, he focuses on bringing in different exercises for each of the stages in the process. 

In this segment, we also talk about how to find the issue to work on as a team and discuss how the concept of “sphere of influence” helps teams find the right topic to address.

 

About Jeffrey Koors

Jeff started his studies and career as a fine artist and has gone on to use his creative thinking and vision to help many organizations find ways to design systems, solve problems and embrace Agile. Jeff is also the co-founder and host of Coaching Agile Journeys.

You can link with Jeffrey Koors on LinkedIn and connect with Jeffrey Koors on Twitter.

Jul 1, 2020

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website.

Even when we try to help the teams we serve, we often encounter problems that the team itself can’t solve. When that happens, what’s a Scrum Master to do? In this episode, we explore what Scrum Masters can do when the issues plaguing the team extend beyond the team’s boundaries.

 

About Jeffrey Koors

Jeff started his studies and career as a fine artist and has gone on to use his creative thinking and vision to help many organizations find ways to design systems, solve problems and embrace Agile. Jeff is also the co-founder and host of Coaching Agile Journeys.

You can link with Jeffrey Koors on LinkedIn and connect with Jeffrey Koors on Twitter.

Jun 30, 2020

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website.

In certain teams, there’s a need to find “the fall guy”, a person that takes the blame for the collective misses of the team. However, even when there is a fall guy, that search for someone to blame leads to many anti-patterns that destroy the team. In this episode, we talk about how we can help teams get out of this anti-pattern and be ready to take the steps necessary to succeed as a team

Featured Book of the Week: Extreme Ownership by Jocko Willing

In Extreme Ownership by Jocko Willing, Jeffrey found a great reminder that we must always be asking “how may I contribute to help this team/these teams?” This helped Jeffrey understand how to communicate this aspect to teams and stakeholders. It’s only what we think we own that we are ready to improve.

 

About Jeffrey Koors

Jeff started his studies and career as a fine artist and has gone on to use his creative thinking and vision to help many organizations find ways to design systems, solve problems and embrace Agile. Jeff is also the co-founder and host of Coaching Agile Journeys.

You can link with Jeffrey Koors on LinkedIn and connect with Jeffrey Koors on Twitter.

Jun 29, 2020

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website.

Agile at the team level is not easy, and it has serious challenges that need to be overcome for a team to reach their potential. However, agility in the large is even harder. We have to help teams collaborate across departments, functions, and sometimes even across different companies. In this episode, we dive into collaboration at scale, the challenge for Scrum Masters working with multiple teams in a scaled agile context.

 

About Jeffrey Koors

Jeff started his studies and career as a fine artist and has gone on to use his creative thinking and vision to help many organizations find ways to design systems, solve problems and embrace Agile. Jeff is also the co-founder and host of Coaching Agile Journeys.

You can link with Jeffrey Koors on LinkedIn and connect with Jeffrey Koors on Twitter.

Jun 26, 2020

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website.

In this episode, we talk about the PO’s role inside the team, and how we can help Product Owners focus on value.

The Great Product Owner: The PO who focuses on team success

The Product Owner in Scrum is a very difficult role, maybe even a super-human role. Unless we start thinking about the role as part of the success of the team, rather than the only responsible for the product. Great Product Owners focus on helping the team succeed, and learn to say “no” to everything that gets in the way, even if that’s a feature they “love”.

The Bad Product Owner: The PO that focuses on the “how” instead of the “why” 

When a PO focuses on the “how”, they miss their ability to communicate with the team in a way that describes what value is. The Value should be the center of the PO’s attention, but when the PO starts telling the team “how” something should be developed, they lose time outside the “value conversation”. In this episode, we explore ways to help the PO focus on, and define value for the team.

In this segment, we refer to an insight by David Hussman called “Dude's Law” (Value = Why? / How?).



Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at: bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

 

About Charles Rodriguez

Charles has been working in software development for 16+ years with roles ranging from a database developer to manager to agile coach all in an effort to 'try to make things better' for future generations joining the IT industry.

You can link with Charles Rodriguez on LinkedIn and connect with Charles Rodriguez on Twitter.

Jun 25, 2020

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website.

Charles provides a clear vision for what success is for a Scrum Master, and we discuss what are some of the growth models that help us improve our performance. 

In this episode, we refer to the book Turn The Ship Around! by David Marquet, to the learning model based on Shu-Ha-Ri, and a movie, The Karate Kid, which illustrates a learning journey from the very early moments to a moment of mastery.

Featured Retrospective Format for the Week: The Sailboat Retrospective

Metaphor retrospectives help teams enter a mood of reflection by creating a scene where the team projects their feelings and thoughts. In the sailboat retrospective, the metaphor helps the team talk about what is going on at that time, but also to plan for the future and draw a map to achieve their goals. Watch this video for a hands-on example of the sailboat retrospective.

 

About Charles Rodriguez

Charles has been working in software development for 16+ years with roles ranging from a database developer to manager to agile coach all in an effort to 'try to make things better' for future generations joining the IT industry.

You can link with Charles Rodriguez on LinkedIn and connect with Charles Rodriguez on Twitter.

Jun 24, 2020

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website.

Charles was visiting an Agile Coach Bootcamp organized for Scrum Masters and Agile Coaches to get a solution to his problem: how to make other changes. It was then he noticed that everyone in that room had the same problem. What Charles realized was that his role as a Scrum Master was not to lead change, but rather to create the conditions for change to happen on its own. In this episode, we talk about the method that Charles uses to foster change-friendly environments. We also refer to a reference book: Leading Change by Kotter

 

About Charles Rodriguez

Charles has been working in software development for 16+ years with roles ranging from a database developer to manager to agile coach all in an effort to 'try to make things better' for future generations joining the IT industry.

You can link with Charles Rodriguez on LinkedIn and connect with Charles Rodriguez on Twitter.

Jun 23, 2020

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website.

This team had very talented developers, they were able to work without conflict. But that’s when Charles started to realize that this team might be averse to conflict. Instead of confronting bad ideas, the team would go along with every idea because they didn’t want to start a conflict. In this episode, we talk about The 5 Dysfunctions of a Team by Patrick Lencioni, where this pattern is explored in detail as part of one of the dysfunctions.

Featured Book of the Week: Turn the Ship Around! By David Marquet

In Turn the Ship Around! by David Marquet, Charles found a leadership model that he could relate to, and adopt in his work. David Marquet has been a guest on the podcast where he explained the main ideas of Turn The Ship Around! 

 

About Charles Rodriguez

Charles has been working in software development for 16+ years with roles ranging from a database developer to manager to agile coach all in an effort to 'try to make things better' for future generations joining the IT industry.

You can link with Charles Rodriguez on LinkedIn and connect with Charles Rodriguez on Twitter.

Jun 22, 2020

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website.

As Charles joined this team, all seemed to be working perfectly. The team really got Agile, and they were following the ceremonies and producing high-quality software. But something was off. With time it became clear that there was a gap between the team and the stakeholders. Finally, the team realized that their project was about to be canceled. What happened? How could this team’s amazing work be canceled? The lessons Charles learned from that story are a critical warning for all of us. Listen in to learn what happened, and why you should start looking at your own team (even if successful) to look for possible early signals of the same pattern.

 

About Charles Rodriguez

Charles has been working in software development for 16+ years with roles ranging from a database developer to manager to agile coach all in an effort to 'try to make things better' for future generations joining the IT industry.

You can link with Charles Rodriguez on LinkedIn and connect with Charles Rodriguez on Twitter.

Jun 20, 2020

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website.

About Raphael Branger

Raphael Branger is a Certified Disciplined Agile Practitioner and a pioneer in adapting agile methods in the context of data and analytics projects. He works as a Principal Consultant Data & Analytics at IT-Logix in Switzerland with more than seventeen years of experience in business intelligence and data warehousing.

You can link with Raphael Branger on LinkedIn and connect with Raphael Branger on Twitter.

Jun 19, 2020

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website.

From the common and frequent “too busy to help” anti-pattern to the PO that was ready to handle the natural and predictable unpredictability of business. Two contrasting patterns that can make or break the success of the team and the product. 

The Great Product Owner: A PO who is ready for uncertainty

Good Product Owners have a clear Vision and know how to communicate it to the team and stakeholders. However, great Product Owners also are able to understand how to adapt that Vision and evolve it continuously in uncertain market and business conditions.

In this segment, we refer to the concept of VUCA: Volatile, Uncertain, Complex, Ambiguity.

The Bad Product Owner: Too busy to help the team

One pattern that emerges over and over again is that of the PO who is too busy to help the team succeed. In this episode, Christian shares his own story as a Product Owner, and what he learned about how to step out of the “too busy to help” anti-pattern.

 

Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at: bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

 

About Christian Hofstetter

Christian is an enthusiastic Release Train Engineer, Certified Professional Co-Active Coach, and Facilitator who started his agile journey as a Product Owner. Later he turned his back on technology and focused on people and relationships. He is passionate about creating space for people and teams to be the best they can be.

You can link with Christian Hofstetter on LinkedIn.

Jun 18, 2020

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website.

Christian has been thinking hard about the question of what success means for Scrum Masters. He describes how the role of the Scrum Master must have a “risk” perspective, and be about minimizing risk. In this episode, we discuss what that may mean for Scrum Masters and what practices help with that goal.

Featured Retrospective Format for the Week: The Flow Retrospective

Christian shares his idea on “The Flow Retrospective”, which describes and illustrates how Agile software development can help teams reach much higher productivity and predictability. In this retrospective, Christian helps the team analyze and understand flow metrics to help them make better decisions. 

In this segment, we refer to Actionable agile metrics from Dan Vacanti and The #NoEstimates book by Vasco Duarte.

 

About Christian Hofstetter

Christian is an enthusiastic Release Train Engineer, Certified Professional Co-Active Coach, and Facilitator who started his agile journey as a Product Owner. Later he turned his back on technology and focused on people and relationships. He is passionate about creating space for people and teams to be the best they can be.

You can link with Christian Hofstetter on LinkedIn.

Jun 17, 2020

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website.

In some organizations, the question that emerges over and over again is: “what’s the value a Scrum Master brings?”

As Scrum Masters, we must be ready to answer this question. Christian found inspiration in the work by Barry Overeem, Chris Verwijs (both previous guests on the podcast), and started to work with his colleagues in defining what an impactful and inspiring Scrum Master role would be at his company. Barry Overeem also published his own journey as a Scrum Master for us to read, and learn from.

 

About Christian Hofstetter

Christian is an enthusiastic Release Train Engineer, Certified Professional Co-Active Coach, and Facilitator who started his agile journey as a Product Owner. Later he turned his back on technology and focused on people and relationships. He is passionate about creating space for people and teams to be the best they can be.

You can link with Christian Hofstetter on LinkedIn.

Jun 16, 2020

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website.

Christian was asked to step in and give his insights on how one team was performing. When he joined a Sprint Planning he saw “finger-pointing” and a culture of blame. When he looked deeper he found some of the patterns that were fostering that culture. 

In this episode, we discuss some of the patterns that drive a blame culture. 

Featured Book of the Week: Reinventing Organizations by Frederic Laloux

In Reinventing Organizations by Frederic Laloux, Christian found an explanation that helped him understand how organizations change (and don’t), and what are the cultural models that influence organizations’ evolution. He also understood what “value systems” may help or hinder the change we hope to promote when working as Scrum Masters.

In this segment, we refer to the idea and model of Spiral Dynamics.

 

About Christian Hofstetter

Christian is an enthusiastic Release Train Engineer, Certified Professional Co-Active Coach, and Facilitator who started his agile journey as a Product Owner. Later he turned his back on technology and focused on people and relationships. He is passionate about creating space for people and teams to be the best they can be.

You can link with Christian Hofstetter on LinkedIn.

Jun 15, 2020

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website.

Christian was working on an Agile transition, helping teams move from traditional project management to Scrum. As it usually happens, someone was trying to micro-manage and control the development team, after all, that’s the default situation in a project management culture. The team tried to push back, but that didn’t work. Christian took it up with the manager himself, confronting him with what was going on. At that time, Christian learned an important lesson: we have to stand for what we think is right. 

In this episode, we talk about the book: Radical Candor by Kim Scott

 

About Christian Hofstetter

Christian is an enthusiastic Release Train Engineer, Certified Professional Co-Active Coach, and Facilitator who started his agile journey as a Product Owner. Later he turned his back on technology and focused on people and relationships. He is passionate about creating space for people and teams to be the best they can be.

You can link with Christian Hofstetter on LinkedIn.

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