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Scrum Master Toolbox Podcast

Every week day, Certified Scrum Master, Agile Coach and Business Consultant Vasco Duarte interviews Scrum Masters and Agile Coaches from all over the world to get you actionable advice, new tips and tricks, improve your craft as a Scrum Master with daily doses of inspiring conversations with Scrum Masters from the all over the world. Stay tuned for BONUS episodes when we interview Agile gurus and other thought leaders in the business space to bring you the Agile Business perspective you need to succeed as a Scrum Master. Some of the topics we discuss include: Agile Business, Agile Strategy, Retrospectives, Team motivation, Sprint Planning, Daily Scrum, Sprint Review, Backlog Refinement, Scaling Scrum, Lean Startup, Test Driven Development (TDD), Behavior Driven Development (BDD), Paper Prototyping, QA in Scrum, the role of agile managers, servant leadership, agile coaching, and more!
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May 18, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Philip was working in an organization that was undergoing an Agile transformation. As they started to work with a few teams, they observed that the teams were quite large, and had a trade union representative. This meant that the teams were heavily silo-ed, with testers only doing testing, developers only programming, etc. Because of this, the teams could not be made smaller. In this episode, we discuss how we can help teams improve, even when they are stuck with their current structure. Philip shares the Team Canvas, to help facilitate the definition of working agreements

Featured Book of the Week: Agile Retrospectives by Esther Derby and Diana Larsen

In Agile Retrospectives by Esther Derby and Diana Larsen, Philip found a book that helped him learn how to run effective retrospectives and become a retrospective specialist. As he practices his approaches to retrospectives, Philip ended up creating a Trello Board with many retrospective formats to serve as inspiration and help other Scrum Masters host great retrospectives. You can check out Philip’s retrospective Trello Board here

How can Angela (the Agile Coach) quickly build healthy relationships with the teams she’s supposed to help? What were the steps she followed to help the Breeze App team fight off the competition? Find out how Angela helped Naomi and the team go from “behind” to being ahead of Intuition Bank, by focusing on the people! Download the first 4 chapters of the BOOK for FREE while it is in Beta!

About Philip Rogers

Phil, is a father of four children and volunteer paleontologist at the Smithsonian National Museum of Natural History. He is also an "agile whisperer" (coach) who has worked with scores of teams in the spirit of continuous learning, continuous improvement, and simply finding creative ways to collaborate and have fun in the workplace.

You can link with Philip Rogers on LinkedIn and connect with Philip Rogers on Twitter.

May 17, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Philip was helping an organization setup an offshore operation by helping a team startup. That caused communication problems as the times the teams could be at work did not have sufficient overlap. But there were many other anti-patterns that came from having 2 teams on opposite sides of the planet. 

In this episode, we talk about how to setup a global software development operation, and share some of the practices that can help, even when teams are globally distributed. 

About Philip Rogers

Phil, is a father of four children and volunteer paleontologist at the Smithsonian National Museum of Natural History. He is also an "agile whisperer" (coach) who has worked with scores of teams in the spirit of continuous learning, continuous improvement, and simply finding creative ways to collaborate and have fun in the workplace.

You can link with Philip Rogers on LinkedIn and connect with Philip Rogers on Twitter.

May 14, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

In this episode, we share some of the most critical anti-patterns in the Product Owner role.

The Great Product Owner: Constantly seeking to learn

This Product Owner was a “team player”, worked with the team closely, and did not try to establish a position of superiority. The PO made the roadmap visible to all, and was great at involving the stakeholders in product decisions. But the PO did not stop there, and actively searched for training, to learn even more about the Product Owner role!

The Bad Product Owner: Unfocused, solution-centric, part-time Product Owner, a recipe for failure

This Product Owner was not able to focus, the engineering background didn’t help in this case, as the PO was constantly drifting into discuss solutions instead of sharing the “what” and “why” that would help the team find the right solution. But the biggest anti-pattern is when the PO can’t even dedicate their whole time to the role of PO. 

Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Evelien Acun-Roos

Evelien Acun-Roos is an experienced Agile Trainer at Xebia Academy, Professional Scrum Trainer at Scrum.org and a Certified Trainer for “Training from the Back of the Room”.

You can link with Evelien Acun-Roos on LinkedIn and connect with Evelien Acun-Roos on Twitter

May 13, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Evelien focuses on the Happiness metric as well as business value to help her understand where the team and Product Owner are in their journey to success. By having the business value discussed during the retrospective and during Sprint planning she tries to focus the team on having an impact, and helps clarify what the PO wants to deliver. 

Featured Retrospective Format for the Week: The 4 L’s retrospective

Evelien shares the 4 L’s retrospective and how she changes the “Loved” square to focus on appreciating and thanking someone in the team for something they did. This helps us teach team members to compliment each other and creates positive energy in the retrospective. 

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

About Evelien Acun-Roos

Evelien Acun-Roos is an experienced Agile Trainer at Xebia Academy, Professional Scrum Trainer at Scrum.org and a Certified Trainer for “Training from the Back of the Room”.

You can link with Evelien Acun-Roos on LinkedIn and connect with Evelien Acun-Roos on Twitter.

May 12, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

In this organization, both leadership and the teams wanted Agile. However, the middle-management was resisting the adoption of Agile. This story helped Evelien understand that sometimes, we need to tackle the anxiety and fear that an Agile adoption brings. Middle-management was the “backbone” of the organization, they had been there for a long time, and they didn’t know what Agile meant for them. That created anxiety, and consequently resistance. Evelien explains how they engaged with middle-management and started helping them understand how Agile would help them (not only teams and leadership). 

About Evelien Acun-Roos

Evelien Acun-Roos is an experienced Agile Trainer at Xebia Academy, Professional Scrum Trainer at Scrum.org and a Certified Trainer for “Training from the Back of the Room”.

You can link with Evelien Acun-Roos on LinkedIn and connect with Evelien Acun-Roos on Twitter.

May 11, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

This team had a “rotating Scrum Master”, however what happened was that the Scrum Master role was mostly ignored, and the team stopped learning and improving. The rotating aspect of the Scrum Master role led to a lack of accountability for that role, and consequently for the team! The team stopped challenging themselves. 

Featured Book of the Week: Training From The Back Of The Room by Sharon Bowman

In Coaching Agile Teams by Lyssa Adkins, Evelien found one of the first professional agile coaching books, which helped her in her Agile journey. After that, Evelien found Training From The Back Of The Room by Sharon Bowman, a book that helped her perfect her delivery of training and understand why the game and engaging approaches are so important when delivering knowledge and information to the teams we work with.

How can Angela (the Agile Coach) quickly build healthy relationships with the teams she’s supposed to help? What were the steps she followed to help the Breeze App team fight off the competition? Find out how Angela helped Naomi and the team go from “behind” to being ahead of Intuition Bank, by focusing on the people! Download the first 4 chapters of the BOOK for FREE while it is in Beta!

About Evelien Acun-Roos

Evelien Acun-Roos is an experienced Agile Trainer at Xebia Academy, Professional Scrum Trainer at Scrum.org and a Certified Trainer for “Training from the Back of the Room”.

You can link with Evelien Acun-Roos on LinkedIn and connect with Evelien Acun-Roos on Twitter.

May 10, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Evelien was asked to help an organization transition to Agile using Scrum. There were multiple teams in that organization which Evelien and others started working with. With a mix of training and hands-on support they started working with all the teams. However, later it became clear that leadership in that organization was not aware of what Agile or Scrum meant in practice. Leadership started to ask for the same things, and in the same way that they always had. Effectively pushing the teams back into waterfall!

We discuss what we can do, when starting to work with a new organization, to help leadership understand what changes when we adopt Agile.

About Evelien Acun-Roos

Evelien Acun-Roos is an experienced Agile Trainer at Xebia Academy, Professional Scrum Trainer at Scrum.org and a Certified Trainer for “Training from the Back of the Room”.

You can link with Evelien Acun-Roos on LinkedIn and connect with Evelien Acun-Roos on Twitter.

May 7, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

In this episode, we discuss how distance, both physical and otherwise, can help build or destroy the relationship between Product Owner and the team.

The Great Product Owner: The emotionally available Product Owner

Great Product Owners are emotionally available to the team. That’s the first characteristic we discuss in this episode, where we also explore the role of having a Vision for the product, as well as knowing how to negotiate with stakeholders, and helping the Scrum Master protect the team from interference. 

The Bad Product Owner: Physical and emotional distance, the destroyers of the Product Owner effectiveness

This Product Owner was sitting 5 floors above the team (literally). He was not available for the team to ask questions or interact with. The physical distance a PO builds with their team also transforms into emotional/relationship distance and destroys the collaboration that is so critical. We share some tips on how to overcome that distance between team and Product Owner.

Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Wouter Gheysen

Wouter is a creative generalist with a broad area of interest beyond agility, a focus on people, and working with teams. He is a coach, guide and life long learner with a keen interest in facilitation, design thinking and systemic coaching.

You can link with Wouter Gheysen on LinkedIn and connect with Wouter Gheysen on Twitter.

May 6, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Success can have many different perspectives. We start this episode, discussing how those perspectives affect how we define and measure success with the teams we work with. And Wouter asks an important question, we should all think about: “What do you do that brings success to the team you work with?”

Featured Retrospective Format for the Week: The Sailboat Retrospective

Even if he uses many different retrospective formats, the first retrospective format that Wouter uses with a new team is The Sailboat Retrospective. For many teams, this format is something new, that helps them feel engaged with the retrospective. The use of metaphor, and drawing can also engage the team, and help the team discuss difficult problems that would otherwise be difficult to approach.

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

About Wouter Gheysen

Wouter is a creative generalist with a broad area of interest beyond agility, a focus on people, and working with teams. He is a coach, guide and life long learner with a keen interest in facilitation, design thinking and systemic coaching.

You can link with Wouter Gheysen on LinkedIn and connect with Wouter Gheysen on Twitter.

May 5, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Wouter was working in a bank, with a team that was just at the start of their Agile transformation. This team was insecure about the idea of a demo, they weren’t sure about how to conduct a demo with stakeholders, and the team members were hesitant to take ownership of that ceremony. 

Slowly, and methodically, Wouter helped the team first learn how, and then slowly take over the demo. By the end of this change, the team fully owned the demo, and team members put themselves forward to be the ones demonstrating the achievements they had accomplished during the sprint.

About Wouter Gheysen

Wouter is a creative generalist with a broad area of interest beyond agility, a focus on people, and working with teams. He is a coach, guide and life long learner with a keen interest in facilitation, design thinking and systemic coaching.

You can link with Wouter Gheysen on LinkedIn and connect with Wouter Gheysen on Twitter.

May 4, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

When we work in a company that is in, or has just gone through an Agile transformation, we often see that external coaches leave and slowly the good behaviors fade away. The pressure of delivery takes over, and the teams start skipping the good things that had helped them before, like the retrospectives. In this episode, we discuss what Scrum Masters can do to help teams stick to the good practices they’ve learned and how the collaboration with the PO is so critical in keeping the process going, and the team improving. 

Featured Book of the Week: Coaching Agile Teams, by Lyssa Adkins

In Coaching Agile Teams by Lyssa Adkins, Wouter found instpiurational and practical tops that he wanted to try in his work. It helped him understand the importance of coaching and gave him methods and tools to deal with conflict in the team.

How can Angela (the Agile Coach) quickly build healthy relationships with the teams she’s supposed to help? What were the steps she followed to help the Breeze App team fight off the competition? Find out how Angela helped Naomi and the team go from “behind” to being ahead of Intuition Bank, by focusing on the people! Download the first 4 chapters of the BOOK for FREE while it is in Beta!

About Wouter Gheysen

Wouter is a creative generalist with a broad area of interest beyond agility, a focus on people, and working with teams. He is a coach, guide and life long learner with a keen interest in facilitation, design thinking and systemic coaching.

You can link with Wouter Gheysen on LinkedIn and connect with Wouter Gheysen on Twitter.

May 3, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

One of the challenges for Scrum Masters is to know when the team is already working at their pace. The idea of sustainable pace is that we help the team find and slowly improve their pace, rather than do the “death march” sprints that can destroy the team’s morale and productivity. In this episode, we talk about how we may be able to help the teams we work with find their pace, and how to know when we are pushing them too hard (and too little). 

About Wouter Gheysen

Wouter is a creative generalist with a broad area of interest beyond agility, a focus on people, and working with teams. He is a coach, guide and life long learner with a keen interest in facilitation, design thinking and systemic coaching.

You can link with Wouter Gheysen on LinkedIn and connect with Wouter Gheysen on Twitter.

May 1, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

In this episode, we have the organizing team for the Scrum Master Summit 2021, and they share their vision of how we can help form and develop the Scrum Master Community. 

About Yves Hanoulle, Mike Leber, Rahul Bhattacharya, Nagesh Sharma

Yves Hanoulle is the track curator for the “Scaling Agile Beyond One Team” track in the Scrum Master Summit 2021. He’s also the author and co-host for the Tips from the Trenches - Scrum Master Edition Audiobook. 

You can connect with Yves Hanoulle on Twitter and link with Yves Hanoulle on LinkedIn.

Mike Leber is the track curator for the “Scrum Masters enabling Business Agility” track, and organizer of the Business Agility Conference. Mike is also a Business Agility Coach. 

You can link with Mike Leber on LinkedIn and connect with Mike Leber on Twitter

Rahul Bhattacharya is the host of the Agile Atelier podcast, and the curator for the “Common Product Owner blindspots” track. He’s also an Agile Coach. 

You can link with Rahul Bhattacharya on LinkedIn and connect with Rahul Bhattacharya on Twitter

Nagesh Sharma is the curator for the “Remote facilitation for Scrum Masters” track on the Scrum Master Summit 2021 and a certified Remote Facilitator. 

You can link with Nagesh Sharma on LinkedIn and connect with Nagesh Sharma on Twitter

Apr 30, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

The messages that the PO passes to the team are critical. Even when the PO is being a “messenger” there are different types of messages that they pass to the team. We talk about two contrasting ways to be that “messenger”, one that works, and one that doesn’t

The Great Product Owner: Explaining the “why” of the User Stories

When we describe a great Product Owner, we focus on how they help the team learn about the customer, and “why” they are asked to deliver certain functionality. We also discuss how great PO’s make themselves available to the team when necessary

The Bad Product Owner: The “messenger” Product Owner

This particular PO was acting like a “messenger”. The PO would show up to the meetings and say “we need to deliver this because this executive said so”. There was a lack of Vision or “why” that functionality was being asked for, and that lead to the team feeling disengaged. In this segment, we talk about what a Scrum Master can do in such a situation. 

Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Kamal Hans

Kamal Hans believes people are capable of incredible things if they have the support they need. He is at his best when he gets to connect people with each other and their vision, create a structure of support, build a system to achieve their goals to accomplish bigger things than themselves. As an Agile Coach and disciplined facilitator, he has worked with global organizations like Ericsson, and Bose to name a few. 

You can link with Kamal Hans on LinkedIn and connect with Kamal Hans on Twitter

Apr 29, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Scrum Masters are there to help the team learn. Therefore, when we think about success for Scrum Masters, we need to look at what we have helped the team learn with our presence. But this brings a challenge, as Scrum Masters, we must help the team make time for learning. The team’s goal is not only to “code”, it’s to learn and improve over time, both on the “coding” but also other aspects (like being more customer-centric). 

Featured Retrospective Format for the Week: The 4 L’s, I Long for, I Learned, I Liked, I Lacked

The 4 L’s format, which was mentioned in a previous episode, is all about learning. With the “Like” question, we help create empathy, with “lacked/longed for” we explore what the team was missing, and with the “learned” question we help transform mistakes into hopeful lessons for the team.

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

About Kamal Hans

Kamal Hans believes people are capable of incredible things if they have the support they need. He is at his best when he gets to connect people with each other and their vision, create a structure of support, build a system to achieve their goals to accomplish bigger things than themselves. As an Agile Coach and disciplined facilitator, he has worked with global organizations like Ericsson, and Bose to name a few. 

You can link with Kamal Hans on LinkedIn and connect with Kamal Hans on Twitter

Apr 28, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

This episode starts with a question: which of the following is the hardest to change? Your boss, your spouse, or yourself? The key message is that, in order to be able to help others through a change process, we need to be able to change ourselves. We discuss what are some of the steps we need to go through when changing ourselves, and only then others.

In this episode we refer to work by Audree Sahota.

About Kamal Hans

Kamal Hans believes people are capable of incredible things if they have the support they need. He is at his best when he gets to connect people with each other and their vision, create a structure of support, build a system to achieve their goals to accomplish bigger things than themselves. As an Agile Coach and disciplined facilitator, he has worked with global organizations like Ericsson, and Bose to name a few. 

You can link with Kamal Hans on LinkedIn and connect with Kamal Hans on Twitter

Apr 27, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

In this episode, we talk about a team that everyone felt was “high performing”. However, when Kamal joined he started to notice that something was off. The team members themselves had started to feel the “burden” of being seen as high performing. At the same time, Kamal was working with another team that was not considered to be high performing, and the contrast became evident: the “high performing” team had started to fear taking risks. This is when the job of the Scrum Master is so important: how to help teams work through their fear of taking risks!

Featured Book of the Week: Permission To Screw Up, by Kristen Hadeed

In Permission To Screw Up, by Kristen Hadeed we learn how to embrace failure as part of our journey, and turn those moments into learning points that help us get better at our work. The book also talks about the “people first” perspective and how to be OK with vulnerability and asking for help. 

How can Angela (the Agile Coach) quickly build healthy relationships with the teams she’s supposed to help? What were the steps she followed to help the Breeze App team fight off the competition? Find out how Angela helped Naomi and the team go from “behind” to being ahead of Intuition Bank, by focusing on the people! Download the first 4 chapters of the BOOK for FREE while it is in Beta!

About Kamal Hans

Kamal Hans believes people are capable of incredible things if they have the support they need. He is at his best when he gets to connect people with each other and their vision, create a structure of support, build a system to achieve their goals to accomplish bigger things than themselves. As an Agile Coach and disciplined facilitator, he has worked with global organizations like Ericsson, and Bose to name a few. 

You can link with Kamal Hans on LinkedIn and connect with Kamal Hans on Twitter

Apr 26, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

When Scrum Masters want to help their teams, they put a lot of focus on working with the teams, but sometimes that may be the wrong thing to do. How do we know that? In this episode, we talk about when the Scrum Master does “too much” and creates a dependency from the team towards the Scrum Master, as well as what can happen when teams are no longer able to take ownership of their ways of working. 

About Kamal Hans

Kamal Hans believes people are capable of incredible things if they have the support they need. He is at his best when he gets to connect people with each other and their vision, create a structure of support, build a system to achieve their goals to accomplish bigger things than themselves. As an Agile Coach and disciplined facilitator, he has worked with global organizations like Ericsson, and Bose to name a few. 

You can link with Kamal Hans on LinkedIn and connect with Kamal Hans on Twitter

Apr 23, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Communication with the team about the product is one of the key skills for a Product Owner, in this episode we talk about two different types of PO and how their communication affects the teams they work with.

The Great Product Owner: The Product CEO

This particular Product Owner took on the role of the CEO of the product. The PO was able to stand up to ideas coming from higher-ups in the organization because the Vision was clear and articulated. In this segment, we refer to the Create a Compelling Product Vision e-course by the Scrum Master Toolbox Podcast

The Bad Product Owner: The “broken telephone” PO

Sometimes, the PO’s become mere “broken” telephones between other parts of the organization and the team. When that happens, the team misses the direction and Vision for the product, and the messages get mixed up and misscommunicated. In this segment, we refer to the Elevator Pitch template that helps PO’s create a crisp definition of the Vision for the product. 

Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Nagesh Sharma

Nagesh is a Professional Scrum Trainer by Scrum.org, He is Co-Founder & CEO of Flowsphere India. His mission drives him in increasing the joy and accomplishment people feel with agile ways of working. Nagesh is a Management 3.0 & collaboration Superpowers Facilitator. Trained more than 3000 people across the globe and an active speaker at various international conferences.

You can link with Nagesh Sharma on LinkedIn and connect with Nagesh Sharma on Twitter

Apr 22, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

What are some questions we can ask ourselves to assess the success of our work as Scrum Master? Nagesh shares his top questions, and how he uses those to improve on his own work.

Featured Retrospective Format for the Week: Wicked Questions format from Liberating Structures

The “Wicked Questions” format from Liberating Structures helps the team come up with creative solutions to the wicked problems they have to face. Nagesh shares some examples of what those questions could sound like, and how to introduce the format to the team.

 

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

About Nagesh Sharma

Nagesh is a Professional Scrum Trainer by Scrum.org, He is Co-Founder & CEO of Flowsphere India. His mission drives him in increasing the joy and accomplishment people feel with agile ways of working. Nagesh is a Management 3.0 & collaboration Superpowers Facilitator. Trained more than 3000 people across the globe and an active speaker at various international conferences.

You can link with Nagesh Sharma on LinkedIn and connect with Nagesh Sharma on Twitter

Apr 21, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

In this organization, the skills were not well divided between the teams. As this story starts, we hear of a team member that was helping 5 or 6 other teams because they were the one that had the necessary skills. How do we address this “unevenness” in skills between the teams? In this episode we discuss what we can do, as Scrum Masters, to better prepare our teams to be self-sufficient, and it all starts with looking at the skills in each team. 

 

About Nagesh Sharma

Nagesh is a Professional Scrum Trainer by Scrum.org, He is Co-Founder & CEO of Flowsphere India. His mission drives him in increasing the joy and accomplishment people feel with agile ways of working. Nagesh is a Management 3.0 & collaboration Superpowers Facilitator. Trained more than 3000 people across the globe and an active speaker at various international conferences.

You can link with Nagesh Sharma on LinkedIn and connect with Nagesh Sharma on Twitter

Apr 20, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

This story starts with a team that wasn’t making their customer happy. As Nagesh and his colleagues looked at the situation, they found out that the team members did not feel accountable for the success of the whole team. The team members thought they were only responsible for delivering on the tasks they were assigned. In this episode, we explore how to address this “it’s not my job” syndrome that affects so many teams.

Featured Book of the Week: The Five Dysfunctions of a Team, by Patrick Lencioni

The Five Dysfunctions of a Team, by Patrick Lencioni, helped Nagesh understand what are the things that need to be in place for a team to achieve high performance. Patrick Lencioni’s easy-to-read style is a great introduction to the model he builds in the story that helps us pay attention to the different interactions in the team, and be ready to analyze those in a way that helps the team succeed.

How can Angela (the Agile Coach) quickly build healthy relationships with the teams she’s supposed to help? What were the steps she followed to help the Breeze App team fight off the competition? Find out how Angela helped Naomi and the team go from “behind” to being ahead of Intuition Bank, by focusing on the people! Download the first 4 chapters of the BOOK for FREE while it is in Beta!

 

About Nagesh Sharma

Nagesh is a Professional Scrum Trainer by Scrum.org, He is Co-Founder & CEO of Flowsphere India. His mission drives him in increasing the joy and accomplishment people feel with agile ways of working. Nagesh is a Management 3.0 & collaboration Superpowers Facilitator. Trained more than 3000 people across the globe and an active speaker at various international conferences.

You can link with Nagesh Sharma on LinkedIn and connect with Nagesh Sharma on Twitter

Apr 19, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

This was a dedicated team that wanted to succeed. However, the conditions were not in place for them to succeed. These conditions we talk about in the episode, are a great checklist for Scrum Masters who want to assess the conditions for success in their team. Through the story that Nagesh shares, we explore what we - Scrum Masters - can pay attention to, so that we help our teams put the right things in place to be able to deliver successfully. 

 

About Nagesh Sharma

Nagesh is a Professional Scrum Trainer by Scrum.org, He is Co-Founder & CEO of Flowsphere India. His mission drives him in increasing the joy and accomplishment people feel with agile ways of working. Nagesh is a Management 3.0 & collaboration Superpowers Facilitator. Trained more than 3000 people across the globe and an active speaker at various international conferences.

You can link with Nagesh Sharma on LinkedIn and connect with Nagesh Sharma on Twitter

Apr 17, 2021

The Nexus Framework has been a topic on the podcast before. In this episode, we explore critical lessons for Scrum Masters that need to work with multiple teams and large organizations with the help of the Nexus Framework. 

To know more about Nexus and how it can help your organization, visit Simon’s Nexus course

About Simon Flossmann

Simon helps teams effectively use Scrum and an agile mindset to deliver products and services that matter! As a Scrum Master and Professional Scrum Trainer, licensed by Scrum.org, he supports teams and organizations of varying sizes in a wide range of business domains, like automotive, home appliance, energy sector, federal government agency, and insurance.

You can link with Simon Flossmann on LinkedIn and connect with Simon Flossmann on Twitter.

You can follow Simon Flossmann’s writings on this home page.

Apr 16, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

The relationship between the Product Owner and the team is a critical aspect of the team’s performance. In this episode, we talk about two contrasting perspectives on building that relationship between PO and team.

The Great Product Owner: Deliberately building a relationship with the team

Great PO’s deliberately build a relationship with the team, but always have a clear idea of what the customer needs. Putting those two together, the PO is able to very clear about what they need to do to help the team deliver on the product vision. We also discuss how the PO is very much a leadership role. 

In this segment, we refer to the concept of Lateral Leadership

The Bad Product Owner: The PO that was “far” from the Scrum team

This story starts with a team that had 2 Product Owners. And even if both PO’s were passionate and wanted to do a good job, Rob noticed that the Business PO was very far from the team. In this segment, we discuss how the Product Owner is an “outreach” role, which tries to bring the team and the customer closer together. 

Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at: bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Rob Cooper

Rob is a Lead Agile Coach at Sainsbury’s, focusing on how the whole business uses Agility. Rob is an experienced Agile Coach at Enterprise, leadership, and team levels. In this career, he worked with change in organizations using a range of frameworks, including Scrum, Kanban, SAFe & LeSS approaches. He’s experienced in program & Project Management and has helped multiple teams transition from waterfall to Agile. 

You can link with Rob Cooper on LinkedIn.

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