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Scrum Master Toolbox Podcast

Every week day, Certified Scrum Master, Agile Coach and Business Consultant Vasco Duarte interviews Scrum Masters and Agile Coaches from all over the world to get you actionable advice, new tips and tricks, improve your craft as a Scrum Master with daily doses of inspiring conversations with Scrum Masters from the all over the world. Stay tuned for BONUS episodes when we interview Agile gurus and other thought leaders in the business space to bring you the Agile Business perspective you need to succeed as a Scrum Master. Some of the topics we discuss include: Agile Business, Agile Strategy, Retrospectives, Team motivation, Sprint Planning, Daily Scrum, Sprint Review, Backlog Refinement, Scaling Scrum, Lean Startup, Test Driven Development (TDD), Behavior Driven Development (BDD), Paper Prototyping, QA in Scrum, the role of agile managers, servant leadership, agile coaching, and more!
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Oct 22, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

The Great Product Owner: Critical behaviors great PO’s exhibit

Great Product Owners are able to help the teams focus on the impact (and outcomes) of their work. Gonçalo shares a tip to define outcomes in a way that is easy to understand for the team and the stakeholders. We also talk about some specific behaviors that great PO’s have in relation to the team.

The Bad Product Owner: The “doer” PO and its anti-patterns

This particular PO had a background as a Project Manager. That led him to focus on controlling the team’s work and tasks, rather than the evolution and impact of the product. When PO’s focus more on “delivering” and less on “impact”, this may lead to the team losing sight of the customer and their needs. 

Are you having trouble helping the teamwork well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Gonçalo Valverde

Gonçalo is an Agile Coach from Portugal working with teams and organizations in their continuous improvement journey. As a keen amateur photographer, he learned that less is more and how constraints help one focus on the outcomes. He’s also a co-organizer of Agile Coach Camp Portugal. 

You can link with Gonçalo Valverde on LinkedIn and connect with Gonçalo Valverde on Twitter.

Oct 21, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

What are some of the questions we can ask ourselves to evaluate our work? Gonçalo shares some of the questions he asks himself, and we discuss how critical it is to evaluate the relationship between the team and the Product Owner.

In this segment, we refer to #NoEstimates, a topic we’ve covered before here on the podcast

Featured Retrospective Format for the Week: The small add-ons that make retrospectives awesome

There are many ways to facilitate great retrospectives. The format of the retro will influence the success of the retro, but so will the small exercises we use for check-in or check-out. In this segment, we introduce shared visual board like Jamboard or Mural, the use of breakout rooms, Liberating Structures, Kudos, the Core Protocols (which have been featured on the podcast before) and small add-ons that make retrospectives awesome for the team!

In this segment, we also refer to the episodes recorded with Dov Tsal

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

About Gonçalo Valverde

Gonçalo is an Agile Coach from Portugal working with teams and organizations in their continuous improvement journey. As a keen amateur photographer, he learned that less is more and how constraints help one focus on the outcomes. He’s also a co-organizer of Agile Coach Camp Portugal. 

You can link with Gonçalo Valverde on LinkedIn and connect with Gonçalo Valverde on Twitter.

Oct 20, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

This story starts with the CEO saying “we are going agile”. As it usually happens, that transformation was not coming alone. Gonçalo was put on a project that had a very hard deadline: A Christmas release that would have a big impact on the company’s sales. 

When the project started, the requirements were not yet fully understood, yet the deadline was already known, and unmovable. How can a Scrum Master help a project like this successfully deliver? Listen in to learn what techniques and tools Gonçalo introduced, and used to help this super-critical, and super-time-sensitive project succeed.

About Gonçalo Valverde

Gonçalo is an Agile Coach from Portugal working with teams and organizations in their continuous improvement journey. As a keen amateur photographer, he learned that less is more and how constraints help one focus on the outcomes. He’s also a co-organizer of Agile Coach Camp Portugal. 

You can link with Gonçalo Valverde on LinkedIn and connect with Gonçalo Valverde on Twitter.

Oct 19, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Gonçalo was working with two teams that were busy migrating to a new system. However, in one of these teams there was a disruptive team member. The management tried to put this team member aside by pushing him into test management. But this only made the situation worse. Listen in to learn what Gonçalo tried to help this team member, and what he learned from this story that he carries with him ever since.

Featured Book of the Week: Difficult Conversations: How to Discuss What Matters Most by Stone et al.

While reading Difficult Conversations: How to Discuss What Matters Most by Stone et al., Gonçalo realized that it’s possible and there’s a method to having conversations on very difficult topics, yet be constructive. This book shares some critical tools that all Scrum Masters should be aware of. 

In this segment, we also refer to the book User Story Mapping by Jeff Patton, and to the Oikosofy’s User Story Mapping facilitator’s guide, available for free. 

How can Angela (the Agile Coach) quickly build healthy relationships with the teams she’s supposed to help? What were the steps she followed to help the Breeze App team fight off the competition? Find out how Angela helped Naomi and the team go from “behind” to being ahead of Intuition Bank, by focusing on the people! Download the first 4 chapters of the BOOK for FREE while it is in Beta!

About Gonçalo Valverde

Gonçalo is an Agile Coach from Portugal working with teams and organizations in their continuous improvement journey. As a keen amateur photographer, he learned that less is more and how constraints help one focus on the outcomes. He’s also a co-organizer of Agile Coach Camp Portugal. 

You can link with Gonçalo Valverde on LinkedIn and connect with Gonçalo Valverde on Twitter.

Oct 18, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Sometimes things go wrong. And it is at that time that we need our senses to be sharp, and our communication to be on point. In this episode, we learn the story of a project that was about to go bad, but no one was willing to deliver the bad news. When should the Scrum Master be the messenger? Listen in to learn how Gonçalo handled this situation and what he learned for the future. 

In this episode, we refer to Monte Carlo simulation and Troy Magennis’ work

About Gonçalo Valverde

Gonçalo is an Agile Coach from Portugal working with teams and organizations in their continuous improvement journey. As a keen amateur photographer, he learned that less is more and how constraints help one focus on the outcomes. He’s also a co-organizer of Agile Coach Camp Portugal. 

You can link with Gonçalo Valverde on LinkedIn and connect with Gonçalo Valverde on Twitter.

Oct 15, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

The Great Product Owner: Trust your Scrum team

Great Product Owners are able to trust the teams they work with. They help the team establish, and gain self-confidence in their actions and decisions. This does not mean the PO resigns, but rather that they first trust the team, and pull rank only rarely - even if they are very experienced in the product. Great PO’s often say “go ahead, I trust you”, even if they have another idea of what the solution could be. 

The Bad Product Owner: The “in the clouds” PO 

There are several PO anti-patterns that detract from the PO’s performance. One such anti-pattern is when the PO is constantly in “the clouds”, and is unable to bring their vision to the reality of everyday decision making. The PO isn’t invested in the “now”, but the team can only make immediate decisions, and they need the PO to help them make those decisions. 

Are you having trouble helping the teamwork well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Kim Hinsch

Kim is an agile enthusiast, that has been stung by the power of games, communication, and psychology. Kim practices every day the fine art of making magic happen the agile way. And what makes her heart beat faster is supporting teams and organizations on their magical journey across the hills of excellence and effectiveness.

You can link with Kim Hinsch on LinkedIn.

Oct 14, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Kim likes to use metrics to assess her work and the evolution of the team. This helps the team reflect about their performance, but also about their motivation and engagement (when using team morale metrics, for example). Kim also mentions that your metrics should include a measure of value delivered to the customer.

Featured Retrospective Format for the Week: Simple formats to get started with

As Kim puts it, the best format for the Retrospective is “one that works”. Of course, that means the Scrum Master must pay special attention to what is going on with the team at the time, and learn to read the signs on which method is the most appropriate for the team. 

Kim shares with us her process to define what is the format “that works” for every sprint and every team. She also shares a few formats to get you started with a new team: The Agile Battleships (online version of Battleships retrospective) and Name Game Agile Retrospective formats.

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

About Kim Hinsch

Kim is an agile enthusiast, that has been stung by the power of games, communication, and psychology. Kim practices every day the fine art of making magic happen the agile way. And what makes her heart beat faster is supporting teams and organizations on their magical journey across the hills of excellence and effectiveness.

You can link with Kim Hinsch on LinkedIn.

Oct 13, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Kim was working with a company in the middle of an Agile transformation. The team Kim was working mostly with was struggling with understanding what was required from them. They were working with a new product, for which the expectations and requirements were unclear. The Product Owner was also new to the job, and the team. Kim understood she needed the team to come together if they were to overcome the challenges they were facing. So, she took on the mission of making the team jell. 

In this episode, we talk about The 5 Dysfunctions Of A Team by Lencioni, a book that has been mentioned several times here on the podcast. 

About Kim Hinsch

Kim is an agile enthusiast, that has been stung by the power of games, communication, and psychology. Kim practices every day the fine art of making magic happen the agile way. And what makes her heart beat faster is supporting teams and organizations on their magical journey across the hills of excellence and effectiveness.

You can link with Kim Hinsch on LinkedIn.

Oct 12, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Kim was working with a new team, with a new PO. However, this team had a history in that organization, and their culture was already established. A lot of people came in with their own beliefs, and the inevitable culture clash happened between the “new” PO and Scrum Master, and the “old” team members. In this segment, we talk about how important it is to bring these issues up with the team and have them process/learn from the conflicts that are happening. This led Kim to understand that when teams (think they) “know the best practices”, they are not motivated to learn and improve. 

Featured Book of the Week: Corporate Rebels: Make work more fun by Joost Minaar et al.

In Corporate Rebels: Make work more fun, by Joost Minaar et al., Kim found examples of how different companies have taken decisions to the teams, and empowered them to take responsibility for their own work and success. She found those stories inspiring. 

In this segment, we also talk about Turn The Ship Around! By David L. Marquet, a book we’ve reviewed with the author here on the podcast

 

[IMAGE] How can Angela (the Agile Coach) quickly build healthy relationships with the teams she’s supposed to help? What were the steps she followed to help the Breeze App team fight off the competition? Find out how Angela helped Naomi and the team go from “behind” to being ahead of Intuition Bank, by focusing on the people! Download the first 4 chapters of the BOOK for FREE while it is in Beta!

About Kim Hinsch

Kim is an agile enthusiast, that has been stung by the power of games, communication, and psychology. Kim practices every day the fine art of making magic happen the agile way. And what makes her heart beat faster is supporting teams and organizations on their magical journey across the hills of excellence and effectiveness.

You can link with Kim Hinsch on LinkedIn.

Oct 11, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

When working with this team, Kim heard a predictable and unsettling question: “what does the Scrum Master do?” Many of us have faced this question from all kinds of directions. However, when Kim started digging into the question, she found that what the team needed was not to know what the Scrum Master did, but rather something else that is critical for any team. They had projected their lack of clarity on the role of the Scrum Master, even if what they needed as something else.

About Kim Hinsch

Kim is an agile enthusiast, that has been stung by the power of games, communication, and psychology. Kim practices every day the fine art of making magic happen the agile way. And what makes her heart beat faster is supporting teams and organizations on their magical journey across the hills of excellence and effectiveness.

You can link with Kim Hinsch on LinkedIn.

Oct 9, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

About Nick Horney

Dr. Horney has written four books. The most recent is VUCA Masters: Developing Leadership Agility Fitness for the world of work, the topic of this episode. 

Nick retired from the U.S. Navy (Special Operations) at the rank of Captain and has applied that experience to his work with high-performance team agility. He serves as a coach for The Honor Foundation focusing on the successful transition of Navy SEALs to the business world.

Dr. Horney founded Agility Consulting in 2001 and has been coaching leadership agility and organizational agility for over 30 years.

You can link with Nick Horney on LinkedIn and connect with Nick Horney on Twitter

Oct 8, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

The Great Product Owner: Communication and negotiation as key skills for great PO’s

Great Product Owners focus on communicating their Vision, and helping the team understand where they want to take the product. But that’s only one perspective on communication. We discuss how the ability to communicate and negotiate with team and stakeholders become a key contributor to a great PO.

In this segment, we refer to WSJF prioritization or Weighted Shortest Job First

The Bad Product Owner: Helping busy PO’s collaborate better with their Scrum teams

When PO’s have several hats, it becomes difficult to give team’s the time they need to clarify questions and receive feedback. This lack of availability can quickly become a blocker for the team, if we - as Scrum Masters - don’t help the team and PO define clearly how they will collaborate. We explore how to help busy PO’s collaborate better (and in many cases more!) with the team. 

In this segment, we refer to the PO’s Sprint Checklist, a tool we created at the Scrum Master Toolbox Podcast to help Scrum Masters guide and support their PO’s. 

Are you having trouble helping the teamwork well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Priyanka Keswani

Priyanka is a seasoned Agile Coach with a firm belief in innovation, continuous improvement, and a focus on Agile transformation in the organization. With 14+ years of experience, she has worked across various domains- Content Delivery Network, Travel, CRM, and Storage. She started as a QA Manager, then became Scrum Master and Agile Coach. Outside of work, she enjoys listening to music, dancing, traveling, and networking with people.

You can link with Priyanka Keswani on LinkedIn and connect with Priyanka Keswani on Twitter.

Oct 7, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Success for a Scrum Master can mean many things and is also directly affected by the context of the team. In this segment, we talk about one aspect of that success: how good are the team at thinking about their performance outside the simple execution of a process. As Priyanka defines it: helping the team going from “doing” Agile to “being” Agile. 

In this segment, we refer to the tool “mood board”

Featured Retrospective Format for the Week: The Sailboat retro and why it works so well

We start this segment by discussing when, and why, the basic retro formats are useful for teams. Then we move on to discuss why the retrospective is about much more than just process, or how we work and discuss how the Sailboat format helps the teams think outside their usual context of process and tools. 

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

About Priyanka Keswani

Priyanka is a seasoned Agile Coach with a firm belief in innovation, continuous improvement, and a focus on Agile transformation in the organization. With 14+ years of experience, she has worked across various domains- Content Delivery Network, Travel, CRM, and Storage. She started as a QA Manager, then became Scrum Master and Agile Coach. Outside of work, she enjoys listening to music, dancing, traveling, and networking with people.

You can link with Priyanka Keswani on LinkedIn and connect with Priyanka Keswani on Twitter.

Oct 6, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

While helping the teams at her company move towards Agile, Priyanka and her colleagues defined a maturity model that helped explain to the teams where they were in their journey to Agile. Priyanka explains how the Scrum Masters went about developing the model and implementing it with teams. Listen in to learn how you can use a maturity model as a guide for teams adopting Agile.

About Priyanka Keswani

Priyanka is a seasoned Agile Coach with a firm belief in innovation, continuous improvement, and a focus on Agile transformation in the organization. With 14+ years of experience, she has worked across various domains- Content Delivery Network, Travel, CRM, and Storage. She started as a QA Manager, then became Scrum Master and Agile Coach. Outside of work, she enjoys listening to music, dancing, traveling, and networking with people.

You can link with Priyanka Keswani on LinkedIn and connect with Priyanka Keswani on Twitter.

Oct 5, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

We start this episode with a quote by Goldratt: “Tell me how you will measure me, and then I will tell you how I will behave. If you measure me in an illogical way, don't complain about illogical behavior.” We dive into how metrics can totally affect the team’s performance, and why individual performance appraisal destroys teamwork. 

Featured Book of the Week: Scrum: The Art of Doing Twice the Work in Half the Time by Sutherland

In Scrum: The Art of Doing Twice the Work in Half the Time by Sutherland, Priyanka found inspiring stories that helped her understand how Scrum applies in real life. Priyanka also refers to the book “Start with Why” by Sinek, a great reminder that we must help the organizations define their purpose as an enabler for improvement.

How can Angela (the Agile Coach) quickly build healthy relationships with the teams she’s supposed to help? What were the steps she followed to help the Breeze App team fight off the competition? Find out how Angela helped Naomi and the team go from “behind” to being ahead of Intuition Bank, by focusing on the people! Download the first 4 chapters of the BOOK for FREE while it is in Beta!

About Priyanka Keswani

Priyanka is a seasoned Agile Coach with a firm belief in innovation, continuous improvement, and a focus on Agile transformation in the organization. With 14+ years of experience, she has worked across various domains- Content Delivery Network, Travel, CRM, and Storage. She started as a QA Manager, then became Scrum Master and Agile Coach. Outside of work, she enjoys listening to music, dancing, traveling, and networking with people.

You can link with Priyanka Keswani on LinkedIn and connect with Priyanka Keswani on Twitter.

Oct 4, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

When the organization started moving to Agile, Priyanka was a lead for a QA team. As the transformation progressed, Priyanka took on the role of Scrum Master and started to face “resistance” in the team she was helping. The anti-pattern she was observing was a common one: some team members overworked, while others didn’t have enough to do. Listen in to learn how Priyanka helped the team recover from the first pain of transition, as well as the siloed-expert anti-pattern. 

 

About Priyanka Keswani

Priyanka is a seasoned Agile Coach with a firm belief in innovation, continuous improvement, and a focus on Agile transformation in the organization. With 14+ years of experience, she has worked across various domains- Content Delivery Network, Travel, CRM, and Storage. She started as a QA Manager, then became Scrum Master and Agile Coach. Outside of work, she enjoys listening to music, dancing, traveling, and networking with people.

You can link with Priyanka Keswani on LinkedIn and connect with Priyanka Keswani on Twitter

Oct 1, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

The Great Product Owner: How to simply explain a very complex functionality

This Product Owner worked with an Offshore team that had the mission to completely overhaul the search function in a major company’s website. The PO could have worked in detail, and written down many ideas of how that search function could work, however, the PO simply conveyed what was needed with a high-level vision, and the team worked through a clickable wireframe to collect feedback and deliver a great experience!

The Bad Product Owner: How pressure destroys the trust between PO and Scrum team

This PO was new to the team, and the organization had already put lots of pressure on the team and PO. The PO, unable to cope with the pressure pushed the team, and made them nervous. This ended up disrupting the relationship between PO and team, created a lot of interruptions and conflict. Lena understood that, before working on the methods/processes, the key was to start working on the relationship between PO and team.

Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Lena Löfdahl

Lena is a senior agile coach with a specialty in learning and psychological safety. Successfully coached over 200+ teams and taught courses for 8000+ hours, mostly in agile but also project management. She gets a lot of energy from building teams and colleagues, watching people grow is rewarding work. 

You can link with Lena Löfdahl on LinkedIn.

Sep 30, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

As Scrum Masters, we must define our own success. That definition will depend on what organizations we are at, and their place in the Agile adoption journey. Lena also shares how important it is for us to learn and move on from what might have been great practices in the past, but end up being inadequate in certain situations.

Featured Retrospective Format for the Week: The 6 faces of Jack Sparrow, a fun retrospective

The Pirates of the Caribbean retrospective is a metaphor retro that helps the team reflect on their progress through the different phases of Jack Sparrow in the movie “The Pirates of the Caribbean”. As the team discusses the 6 different emotions/faces of the main character. Those create insights about their own work, and what to improve. Find and print 6 different faces of Jack Sparrow from the movie The Pirates of the Caribean, and then ask the team to share their insights according to the emotion in the face. The 6 faces of Jack Sparrow are: 

  1. Happy 
  2. What the Fudge
  3. Thoughtful 
  4. Auch 
  5. Mad 
  6. Mexican standoff 
  7. Makes people laugh and relax 

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

About Lena Löfdahl

Lena is a senior agile coach with a specialty in learning and psychological safety. Successfully coached over 200+ teams and taught courses for 8000+ hours, mostly in agile but also project management. She gets a lot of energy from building teams and colleagues, watching people grow is rewarding work. 

You can link with Lena Löfdahl on LinkedIn.

Sep 29, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

This team adopted Agile quickly and started to move towards continuous delivery. However, shortly after that, they realized that the organization was not ready for it. The team would not get requirements in time for their Sprints, and the team started idling. To try and overcome this problem, Lena and her colleagues organized the first “big room planning” session in that company. And then, a big surprise happened…

About Lena Löfdahl

Lena is a senior agile coach with specialty in learning and psychological safety. Successfully coached over 200+ teams and taught courses for 8000+ hours, mostly in agile but also project management. She gets a lot of energy from building teams and colleagues, watching people grow is rewarding work. 

You can link with Lena Löfdahl on LinkedIn.

Sep 28, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

The team Lena was working with had the assignment to move all customer information from multiple systems into one. The pressure was high, so the team wanted to focus on continuous progress. However, and because of that, the team had neglected the need to share knowledge among team members. This, in turn, led to having a siloed team, where they could not help each other when a task was stuck. Listen in to learn how to deal with the common “we’re too busy to share knowledge” anti-pattern.

Featured Book of the Week: Scrum and XP from the trenches, by Kniberg 

In Scrum and XP from the trenches, by Kniberg, Lena found a book that spoke to her in a language she could understand and helped her by explaining situations that she was familiar with. The book is freely available to download by signing up here.

How can Angela (the Agile Coach) quickly build healthy relationships with the teams she’s supposed to help? What were the steps she followed to help the Breeze App team fight off the competition? Find out how Angela helped Naomi and the team go from “behind” to being ahead of Intuition Bank, by focusing on the people! Download the first 4 chapters of the BOOK for FREE while it is in Beta!

About Lena Löfdahl

Lena is a senior agile coach with specialty in learning and psychological safety. Successfully coached over 200+ teams and taught courses for 8000+ hours, mostly in agile but also project management. She gets a lot of energy from building teams and colleagues, watching people grow is rewarding work. 

You can link with Lena Löfdahl on LinkedIn.

Sep 27, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

In a growing team, hiring a super qualified person is often a great achievement. A senior person can help the team grow, bring in the knowledge that would otherwise take a long time to acquire, and more! However, it does not always happen like that. In this story, we hear about a senior team member that created conflict and demoralized the team. Listen in to learn about the critical lessons Lena learned about onboarding and integrating senior team members in an existing team.

About Lena Löfdahl

Lena is a senior agile coach with specialty in learning and psychological safety. Successfully coached over 200+ teams and taught courses for 8000+ hours, mostly in agile but also project management. She gets a lot of energy from building teams and colleagues, watching people grow is rewarding work. 

You can link with Lena Löfdahl on LinkedIn.

Sep 25, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

About Jurgen Appelo

Jurgen describes himself as “the creative networker”. But sometimes he’s a writer, speaker, trainer, entrepreneur, illustrator, manager, blogger, reader, dreamer, leader, freethinker, or… Dutch guy. Inc.com has called him a Top 50 Leadership Expert and a Top 100 Leadership Speaker. He’s also one of the most influential Agilists, thanks to his work on Agile Management with his book Management 3.0

Sep 24, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

The Great Product Owner: How to translate “fuzzy ideas” into concrete asks for the Scrum team 

Great Product Owners ask about, and translate their ideas into business value. They ask about it from the stakeholders, and translate it for the team, so that the team may understand why their work is important. They also put significant effort in communicating (e.g. through feature kick-offs) with the team about what is expected. They act as a constant and solid bridge between the outside, and the inside of the team.

The Bad Product Owner: Recovering from conflict between team and PO

One of the characteristic PO anti-patterns is putting unreasonable expectations on the team, and using pressure as a tool to get the team to work “harder”. This kind of anti-pattern can lead to serious problems in the team and the relationship between PO and team. We discuss what a Scrum Master can do to recover from this kind of negative spiral

Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Inderdip Vraich

Inderdip is an Agile Coach and a Scrum Master based in New Zealand. She has been working in the agile space with IT teams since 2007. She believes in lifelong learning and derives deep satisfaction from working with teams & individuals and see them grow in their journey.

You can link with Inderdip Vraich on LinkedIn and connect with Inderdip Vraich on Twitter.

Sep 23, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Reflecting on what success means for a Scrum Master is an important reflection activity for anyone interested in improving their impact on the team. Inderdip shares with us the questions that she has developed to keep her own success reflection going despite the hustle of every day work.

In this segment, we talk about the Scrum Culture Index, and mention a Forbes article that helps understand how to measure (“smell”) culture.

Featured Retrospective Format for the Week: Practical Psychological Safety retrospective

As we often talk about psychological safety, it is important to learn how to introduce the concept to the team. In this segment, we explore a possible retrospective format around creating the understanding of and the actions that lead to psychological safety in the team.

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

About Inderdip Vraich

Inderdip is an Agile Coach and a Scrum Master based in New Zealand. She has been working in the agile space with IT teams since 2007. She believes in lifelong learning and derives deep satisfaction from working with teams & individuals and see them grow in their journey.

You can link with Inderdip Vraich on LinkedIn and connect with Inderdip Vraich on Twitter.

Sep 22, 2021

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

In this episode, we explore Inderdip’s personal change. How she started to understand what really creates great teams. We learn how she realized what was missing in her own coaching, and actions that helped the team finally start to develop. And it all started with her own personal journey.

About Inderdip Vraich

Inderdip is an Agile Coach and a Scrum Master based in New Zealand. She has been working in the agile space with IT teams since 2007. She believes in lifelong learning and derives deep satisfaction from working with teams & individuals and see them grow in their journey.

You can link with Inderdip Vraich on LinkedIn and connect with Inderdip Vraich on Twitter.

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