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Scrum Master Toolbox Podcast: Agile storytelling from the trenches

Every week day, Certified Scrum Master, Agile Coach and Business Consultant Vasco Duarte interviews Scrum Masters and Agile Coaches from all over the world to get you actionable advice, new tips and tricks, improve your craft as a Scrum Master with daily doses of inspiring conversations with Scrum Masters from the all over the world. Stay tuned for BONUS episodes when we interview Agile gurus and other thought leaders in the business space to bring you the Agile Business perspective you need to succeed as a Scrum Master. Some of the topics we discuss include: Agile Business, Agile Strategy, Retrospectives, Team motivation, Sprint Planning, Daily Scrum, Sprint Review, Backlog Refinement, Scaling Scrum, Lean Startup, Test Driven Development (TDD), Behavior Driven Development (BDD), Paper Prototyping, QA in Scrum, the role of agile managers, servant leadership, agile coaching, and more!
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Nov 3, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Have you “nudged” the system in the right direction? Bert asks us. Have people in the team, and around the team become the best version of themselves? We discuss these and other questions that Bert asks himself when evaluating his own performance as a Scrum Master. 

Featured Retrospective Format for the Week: The Lean Coffee the most versatile retrospective format for Agile teams

Bert calls himself a “Lean Coffee Traditionalist”. He explains how the format works and why the format works so well in all kinds of contexts and teams. We discuss the origins of Lean Coffee and link to a video by Jim Benson presenting the format he created. 

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

 

About Bert Heymans

Bert is a long time Lean Management aficionado and project management tool specialist, along the way he fell in love with business analysis and teaching business analysis techniques. In 2016 he founded Lean Coffee Ghent and has been at it since.

You can link with Bert Heymans on LinkedIn and connect with Bert Heymans on Twitter

Nov 2, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Bert shares a story of a change that affected a small team, of 6 people. As this story starts, we hear that the team was working within the Scrum framework, but they had a testing column in their board what was always full/busy. Bert started to help the team figure out why that was, and what they could do to get out of that anti-pattern. They discussed Theory of Constraints, Single Piece Flow, and Work in process limits (WIP limits), and decided to try and impose a limit to the number of items in the testing column. This proved to be a huge change for the team, and Bert shares some tips on how we can help teams going through similar changes.

 

About Bert Heymans

Bert is a long time Lean Management aficionado and project management tool specialist, along the way he fell in love with business analysis and teaching business analysis techniques. In 2016 he founded Lean Coffee Ghent and has been at it since.

You can link with Bert Heymans on LinkedIn and connect with Bert Heymans on Twitter

Nov 1, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Bert was working in a team where one of the team members behaved like a bully. They evaded taking responsibility for work and were always pointing to other people’s mistakes. As Scrum Masters, we must be ready for meeting certain people that are, as Bert describes, “uncoachable”. We also learn about what happened to that team, and how to avoid having our teams “dominated” by the behavior of a bully. 

In this section, we refer to the “Peter principle”.

Featured Book of the Week: Antifragile by Taleb

In Antifragile by Taleb, Bert learned concepts that he is able to apply at work, like for example: “via negativa”, the idea that taking away things and not doing what is not necessary is often better than “naïve intervention”. This becomes a key concept for Scrum Masters, as it helps us meet teams where they are, understanding their context, and looking for simpler solutions than introducing more rules and processes.

How can Angela (the Agile Coach) quickly build healthy relationships with the teams she’s supposed to help? What were the steps she followed to help the Breeze App team fight off the competition? Find out how Angela helped Naomi and the team go from “behind” to being ahead of Intuition Bank, by focusing on the people! Download the first 4 chapters of the BOOK for FREE while it is in Beta!

About Bert Heymans

Bert is a long time Lean Management aficionado and project management tool specialist, along the way he fell in love with business analysis and teaching business analysis techniques. In 2016 he founded Lean Coffee Ghent and has been at it since.

You can link with Bert Heymans on LinkedIn and connect with Bert Heymans on Twitter

Oct 31, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

When we work with teams that are under pressure of a tight deadline, it’s not so easy to find the right level of transparency with the clients and stakeholders. On one side we should protect the team, on the other side, the team needs to be open with the stakeholders to be able to find a solution when it seems the projects are going over the schedule and budget! In this episode, we explore some of the lessons Bert learned about finding the right level of transparency between the team and the clients and stakeholders.

In this episode, we refer to XP Explained by Kent Beck, and the concept of Single Piece Flow, a key part of Lean Thinking.

 

About Bert Heymans

Bert is a long time Lean Management aficionado and project management tool specialist, along the way he fell in love with business analysis and teaching business analysis techniques. In 2016 he founded Lean Coffee Ghent and has been at it since.

You can link with Bert Heymans on LinkedIn and connect with Bert Heymans on Twitter

Oct 29, 2022

In this BONUS episode, we interview Greg Mester, the host of the 5AM Mester Scrum Podcast.

How did the Scrum Master Toolbox and the 5AM Mester Scrum podcast get started? Find out in this show!

About Greg Mester and the 5AM MesterScrum podcast

Greg is an Agile Coach, Breaker of Blockers, Facilitator of Spectacular Communications, Inspirer of Performance Acceleration, Mentor of Awesome People and Champion for Happy Teams.

He focuses on building Better Communications, Products (Material or Data) and Productive Teams.

You can link with Greg Mester on LinkedIn and connect with Greg Mester on Twitter.

Oct 28, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

The Great Product Owner: Coaching a PO into a great PO!

It is possible to help Product Owners improve their game, and as Scrum Masters, we should be ready to coach those PO’s that want to get better. In this segment, we share the story of a PO that was able to recover from some key anti-patterns and become a great PO!

The Bad Product Owner: Does Technical Background affect the PO performance? Yes and no… Here are two examples

In this segment, we talk about two different types of Product Owners. One had a strong technical background, and the other one didn’t. We discuss how these different types of background can negatively impact the performance of the PO. We also discuss the role of the Scrum Master in fostering and maintaining a good communication practice between PO and team!

Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Allison Zimmerman

Allison believes that all people have the power to succeed when they work together. As a teacher-turned-scrum master, she has spent the last five years helping enterprise teams build on their strengths to deliver customer value. She also serves as a Scrum Master Community of Practice leader, supporting growth and development of scrum masters across many teams.

You can link with Allison Zimmerman on LinkedIn

Oct 27, 2022

When considering the Retrospective format to use Allison invites us to consider what the teams are asking for, as well as what they are not asking for. But when a conversation about performance and team collaboration is necessary, Allison suggests we use the High Performance Tree model from Coaching Agile Teams by Lyssa Adkins.

In this segment we also refer to the models ORID and OODA, which help us consider what might be the right topic for the team, as well as facilitate the conversation around that topic. 

 Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

About Allison Zimmerman

Allison believes that all people have the power to succeed when they work together. As a teacher-turned-scrum master, she has spent the last five years helping enterprise teams build on their strengths to deliver customer value. She also serves as a Scrum Master Community of Practice leader, supporting growth and development of scrum masters across many teams.

You can link with Allison Zimmerman on LinkedIn

Oct 26, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Allison was helping a group of scrum teams. The group of teams felt they had some issues that needed to be resolved. Allison then helped the teams explore the issues they were struggling with, and find the motivation to address the root causes they found in their analysis. Allison describes a process that can help you, not only find the root of the problem, but also create the necessary motivation to take action at the team level! 

In this episode, we refer to Brené Brown and her “approach with curiosity” mantra.

About Allison Zimmerman

Allison believes that all people have the power to succeed when they work together. As a teacher-turned-scrum master, she has spent the last five years helping enterprise teams build on their strengths to deliver customer value. She also serves as a Scrum Master Community of Practice leader, supporting growth and development of scrum masters across many teams.

You can link with Allison Zimmerman on LinkedIn

Oct 25, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

This team did not have a clear focus or vision of what the stakeholders wanted to deliver. The team leaders did not trust the team to deliver what was being asked of them. On top of that, the PO and the team did not have a good working relationship. Not surprisingly, all of these factors led the team to isolate themselves, and started to think that it would take more than 2 years to deliver even the “MVP”. Why did this happen? As Allison started to look into it, she found that the team was organized around one “hero” role. This person was the only one that was able to work with some critical parts of the product. Listen in to learn how a team can get into this anti-pattern. 

Featured Book of the Week: Everything I Know About Lean I Learned in First Grade by Martichenko

In Everything I Know About Lean I Learned in First Grade by Martichenko, Allison found how a teacher’s day can show many examples of how Lean can be applied in our organizations. In this segment, we also refer to Coaching Agile teams by Adkins and The five dysfunctions of a team, Lencioni.

How can Angela (the Agile Coach) quickly build healthy relationships with the teams she’s supposed to help? What were the steps she followed to help the Breeze App team fight off the competition? Find out how Angela helped Naomi and the team go from “behind” to being ahead of Intuition Bank, by focusing on the people! Download the first 4 chapters of the BOOK for FREE while it is in Beta!

About Allison Zimmerman

Allison believes that all people have the power to succeed when they work together. As a teacher-turned-scrum master, she has spent the last five years helping enterprise teams build on their strengths to deliver customer value. She also serves as a Scrum Master Community of Practice leader, supporting growth and development of scrum masters across many teams.

You can link with Allison Zimmerman on LinkedIn

 

Oct 24, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Allison’s team loved her work. They even had a nickname for her. Allison worked hard everyday to protect the team from interference, interruption and all manner of disturbances. Everything seemed to be going great, until something unexpected happened that revealed to Allison that Scrum Masters can be going wrong, even when everything around them seems to tell them they are doing the right thing! Listen in to learn what was that mistake, and how to make sure you don’t fall prey to the same temptation!

 

About Allison Zimmerman

Allison believes that all people have the power to succeed when they work together. As a teacher-turned-scrum master, she has spent the last five years helping enterprise teams build on their strengths to deliver customer value. She also serves as a Scrum Master Community of Practice leader, supporting growth and development of scrum masters across many teams.

You can link with Allison Zimmerman on LinkedIn

Oct 21, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

The Great Product Owner: The great Facilitator

This Product Owner had come from a Marketing Background, and had no experience with Scrum or as a PO. However, the PO was great at facilitation, and listening to the team and stakeholders. People felt heard, and understood by the PO, who was open minded!

The Bad Product Owner: The career-oriented PO

This Product Owner had come from a business background, and was focused on getting a promotion “out of the PO role”. The PO was using Scrumn as a means to further their own career, and that left the Scrum Master and team bitter about the way in which they were treated!

Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

 

About Shahin Sheidaei

Shahin Sheidaei is an Agile, Lean and Success Coach,International Speaker, Transformation Expert, and Entrepreneur.  

Shahin is a passionate organizational designer focusing on organizational performance, and is also founder and principal coach at Elevate Change Inc.

You can link with Shahin Sheidaei on LinkedIn and connect with Shahin Sheidaei on Twitter

Oct 20, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Even if Scrum Masters can focus on “working themselves out of a job”, the fact is that not many teams can get to that level, and even the ones that can get there, it’s not easy to find out when is the right time to step back. In this segment, we talk about what it means for a team to be self-sufficient, and how Scrum Masters can evaluate if the team is ready to be given more autonomy.

Featured Retrospective Format for the Week: The 5 Why’s and some caveats when facilitating that format

Shahin starts by sharing a key lesson about making the Retrospectives adjust to the team, and their mood, instead of asking the team to adjust to the Retrospective format we prepared in advance. 

In this segment, we talk about the 5 Why’s Retrospective, and some of the caveats we must take into account when facilitating that kind of Retrospectives.

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

 

About Shahin Sheidaei

Shahin Sheidaei is an Agile, Lean and Success Coach,International Speaker, Transformation Expert, and Entrepreneur.  

Shahin is a passionate organizational designer focusing on organizational performance, and is also founder and principal coach at Elevate Change Inc.

You can link with Shahin Sheidaei on LinkedIn and connect with Shahin Sheidaei on Twitter

Oct 19, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Shahin joined a company to work with teams. However, when he joined, he quickly realized that the issues the teams were facing were not caused by the teams themselves. When Shahin tried to work with leadership, he realized that he would not be very successful if he continued to push in that direction, so he backed out and looked for other ways to influence leadership. Listen in to learn how Shahin was able to help leaders understand what needed to be done, and how he setup the work with the leadership team. 

 

About Shahin Sheidaei

Shahin Sheidaei is an Agile, Lean and Success Coach,International Speaker, Transformation Expert, and Entrepreneur.  

Shahin is a passionate organizational designer focusing on organizational performance, and is also founder and principal coach at Elevate Change Inc.

You can link with Shahin Sheidaei on LinkedIn and connect with Shahin Sheidaei on Twitter

Oct 18, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Shahin was working with a group of Scrum Masters. As he started to observe the work of the Scrum Masters, he observed a pattern that he could not understand. The team lacked energy. In an effort to help the team, and the Scrum Master, Shahin and the Scrum Master started to do some small changes to the meetings and Scrum ceremonies, but the needle didn’t move. Eventually the Scrum Master left the organization. Later on, Shahin met some of the team members and learned the real pattern that had been going on in that team, a dark pattern that we must be aware of! Listen in to learn what the pattern was, and how you can be ready for it! 

Featured Book of the Week: Agile Retrospectives by Esther Derby and Diana Larsen

The book Agile Retrospectives by Esther Derby and Diana Larsen is a book that Shahin still goes back to even after having read it many years ago. It’s a book that can help starting Scrum Masters to be ready to host great Retrospectives for their teams, especially when they don’t yet have a large number of tools to use in those ceremonies. 

In this segment, we also refer to The Goal by Eliyahu Goldratt. A book that Shahin describes as a story telling book that brings a perspective of the whole organization performance, a perspective that we don’t often have as a Scrum Master 

How can Angela (the Agile Coach) quickly build healthy relationships with the teams she’s supposed to help? What were the steps she followed to help the Breeze App team fight off the competition? Find out how Angela helped Naomi and the team go from “behind” to being ahead of Intuition Bank, by focusing on the people! Download the first 4 chapters of the BOOK for FREE while it is in Beta!

 

About Shahin Sheidaei

Shahin Sheidaei is an Agile, Lean and Success Coach,International Speaker, Transformation Expert, and Entrepreneur.  

Shahin is a passionate organizational designer focusing on organizational performance, and is also founder and principal coach at Elevate Change Inc.

You can link with Shahin Sheidaei on LinkedIn and connect with Shahin Sheidaei on Twitter.

Oct 17, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Shahin was working in a company where a consultant was brought in to reorganize the organization. As part of that, the role of Scrum Master was considered redundant. This prompted a rethink for Shahin, who had to find a different role, where he could do the work that needed to be done: the Scrum Master role. Listen in to learn a key lesson that Shahin learned about how to present and discuss about the role of the Scrum Master with leadership.

 

About Shahin Sheidaei

Shahin Sheidaei is an Agile, Lean and Success Coach,International Speaker, Transformation Expert, and Entrepreneur.  

Shahin is a passionate organizational designer focusing on organizational performance, and is also founder and principal coach at Elevate Change Inc.

You can link with Shahin Sheidaei on LinkedIn and connect with Shahin Sheidaei on Twitter

Oct 15, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

 

About Mickey Alon

Mickey Alon is the founder and CTO of Gainsight PX, the Product Experience Platform. He is a serial entrepreneur focused on designing, building and launching innovative products that help drive business outcomes. Mickey co-authored Mastering Product-Led Growth - a book on building product-led growth strategy. He’s held several executive positions at other companies, including being the CEO and co-Founder at Insightera.

You can link with Mickey Alon on LinkedIn

Oct 14, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

The Great Product Owner: The balance of skills that enables delivery of customer value!

A great Product Owner finds a balance between helping, and attending to the customer needs, and what the team needs to succeed. Great Product Owners also build relationships with the team and their stakeholders. Even if a great PO might not be technical, they are able to create a common language with the team, so that both can inform each other and come to decisions that help the team succeed in the ultimate goal of delivering customer value! 

The Bad Product Owner: The many anti-patterns that emerge when the PO does not understand their role

In this segment, we discuss several Product Owner anti-patterns. We start with the problem that many people in the role don’t have a deep enough understanding of the role, and it’s expectations, even if they are quite clearly defined in the Scrum Guide. From that lack of understanding many patterns can emerge, from not being able to contain/manage the scope to lack of understanding that the PO is there to help the team succeed, and not to be a “demanding tyrant customer” to the team! Listen in to learn about some of the critical anti-patterns that emerge when people don’t understand the PO role sufficiently well. 

In this segment, we refer to the Coach Your PO e-course, which outlines some of the aspects to cover with PO’s and how to do it

Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Nousheen Manzoor

Nousheen believes that the future of leadership is kindness and empathy, and the same goes for any role which involves individuals and teams, like the Scrum Master role!

You can link with Nousheen Manzoor on LinkedIn.

Oct 13, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Velocity can be a tempting metric for Scrum Masters to follow, but that’s no measure of success as Nousheen reminds us. In this segment, we talk about how important it is to create an environment where the team itself can work on improving their performance, and how to include 3rd party (e.g. a client) feedback in your own assessment as a Scrum Master. 

Featured Retrospective Format for the Week: The WADE Matrix, a great retrospective for the end of a tough project

In this segment, we talk about the WADE Matrix retrospective format, which can be used as an in depth reflection and a closure technique for a project that just ended. In this segment, we also talk about some techniques you can use to help a team create a lot of ideas in a retrospective, even if they are usually silent.

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

 

About Nousheen Manzoor

Nousheen believes that the future of leadership is kindness and empathy, and the same goes for any role which involves individuals and teams, like the Scrum Master role!

You can link with Nousheen Manzoor on LinkedIn.

Oct 12, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Nousheen was working with a team at the client’s site. Based on what the client wanted to achieve, they suggested that the client change their processes, and instead of working with a collection of Excel spreadsheets, the team suggestd the client use JIRA, and a process defined in JIRA instead. As soon as they presented their ideas, Nousheen sensed massive resistance from the client. This was a clear sign that a new approach to the change was required. Listen in to learn about the approaches that Nousheen and the team put in place to help the client, and get the client onboard. 

In this episode, we refer to the book Lean Change Management by Jason Little

 

About Nousheen Manzoor

Nousheen believes that the future of leadership is kindness and empathy, and the same goes for any role which involves individuals and teams, like the Scrum Master role!

You can link with Nousheen Manzoor on LinkedIn.

Oct 11, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Nousheen started working with this team in the middle of the project. At the time, the team had one month to go live. However, Nousheen noticed that the team was demotivated, and there was a lot of blaming behavior happening in the team meetings. In this episode, we discuss how teams can sometimes push themselves beyond what’s acceptable, and forget about self-care and sustainability. 

In this segment we talk about the Three Amigos meeting, a method to help teams prepare the requirements/User Stories in time, and with the right perspectives. 

Featured Book of the Week: Into Thin Air: A Personal Account of the Mt. Everest Disaster by Jon Krakauer

The book Into Thin Air by Jon Krakauer tells the story of how very experienced people can fail. The book explores the disaster that occurred in Mount Everest on 10–11 May 1996, and how good intentions, and the desire to “achieve the summit” (literally) created a complex set of factors that ultimately led great people to make some very bad decisions. It’s a book filled with lessons for Scrum Masters, even those that work with great teams!

How can Angela (the Agile Coach) quickly build healthy relationships with the teams she’s supposed to help? What were the steps she followed to help the Breeze App team fight off the competition? Find out how Angela helped Naomi and the team go from “behind” to being ahead of Intuition Bank, by focusing on the people! Download the first 4 chapters of the BOOK for FREE while it is in Beta!

About Nousheen Manzoor

Nousheen believes that the future of leadership is kindness and empathy, and the same goes for any role which involves individuals and teams, like the Scrum Master role!

You can link with Nousheen Manzoor on LinkedIn.

Oct 10, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

In this project, there were several teams working on different aspects of the project: UI, Data, etc. The Project Manager pushed the different teams to “deliver”, even if that was done at the expense of quality. Nousheen, wanting to help, started to push the team as well, leaving some of the critical aspects of being a Scrum Master behind. Listen in to learn how the “push to deliver” created a negative spiral for the project, and learn some of the key lessons Nousheen got from that project. 

 

About Nousheen Manzoor

Nousheen believes that the future of leadership is kindness and empathy, and the same goes for any role which involves individuals and teams, like the Scrum Master role!

You can link with Nousheen Manzoor on LinkedIn.

Oct 7, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

The Great Product Owner: The Customer advocate Product Owner

This Product Owner was very close to the customer, and listened to their needs as well as the struggles they had with the product. Through their work, the PO tried to focus on adding to the backlog stories that would help the customer directly, and would often act as the customer when talking to the team. They were able to focus on prioritization, and prioritized the work for the team. The PO was also able to create clear priorities and have conversations with the team about the 3 V’s: Vision, Value, and Validation. 

The Bad Product Owner: The Product Owner that skipped the Sprint Reviews, and what that caused for the Scrum team

The processes we have in place influence the choices, and the focus of the Product Owners. In this segment, we talk about a team and their Product Owner that did not host a Sprint Review. Instead, the PO would focus on reviews with individuals, separate discussion with single stakeholders. However, that meant that other stakeholders would not know what the team had worked on during the Sprint. Furthermore, the team was not involved, and did not have the chance to show, and be proud of what they had accomplished during the Sprint. This was an anti-pattern that Ruta tried to overcome. Listen in to learn how Ruta tackled this anti-pattern.

Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

Oct 6, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Ruta shares some of the behaviors she wants to see in a team, to assess her own success as a Scrum Master. Behind the behaviors listed, we find the need to observe ownership and commitment on the part of the team. Listen in, to hear the list of behaviors, and how you can evaluate those for your team.

Featured Retrospective Format for the Week: The 4L’s with some customizations to help the team have fun in the retrospective!

Ruta’s suggestion for the week is the 4 L’s retrospective, with some customizations that help the team get into the mood of the Agile Retrospective, and add some fun to the retrospective. 

In this segment, we refer to the interview with Robbie Ross and the concept of Relentless Improvement.

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

About Ruta Hardikar

Ruta has over 8 years experience with Agile, and has taken the roles of Agile Coach, Scrum Master, Release Train Engineer (RTE in SAFe), working with GM Financial.

You can link with Ruta Hardikar on LinkedIn

Oct 5, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Ruta was working with a group of Scrum Masters to create and launch an Agile Release Train. They looked at the process as a change that required certain steps to be successful. In this episode, we discuss the step-by-step process you can use to create and launch an Agile Release Train, prepare the first PI Planning event, and align all the teams!

 

About Ruta Hardikar

Ruta has over 8 years experience with Agile, and has taken the roles of Agile Coach, Scrum Master, Release Train Engineer (RTE in SAFe), working with GM Financial.

You can link with Ruta Hardikar on LinkedIn

Oct 4, 2022

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

As part of working with teams, we must learn to grow teams, to make them feel as a group that can perform and overcome the challenges they will inevitably face. In this segment, we talk about a team Ruta was working with, and how she helped them create a safe space to share and talk about “the hard stuff”, and how we can build in team building into the Scrum ceremonies with the goal of building a great team. 

In this segment, we talk about the Tuckman model of group development, and the book The 5 Dysfunctions of a Team by Lencioni.

Featured Book of the Week: Emotional Intelligence 2.0 by Travis Bradberry

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

In Emotional Intelligence 2.0 by Travis Bradberry, Ruta found different aspects we need to develop as Scrum Masters. Scrum Masters work in a people-oriented job, therefore we need to actively study and learn more about people’s defining characteristics. The book helped Ruta learn to manage, and benefit from emotions, rather than be afraid of them. 

In this segment, we also talk about Start with Why by Simon Sinek.

How can Angela (the Agile Coach) quickly build healthy relationships with the teams she’s supposed to help? What were the steps she followed to help the Breeze App team fight off the competition? Find out how Angela helped Naomi and the team go from “behind” to being ahead of Intuition Bank, by focusing on the people! Download the first 4 chapters of the BOOK for FREE while it is in Beta!

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