Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
In this episode, Dave shares a compelling story that shines a light on the transformative power of ownership and learning from mistakes. He talks about a moment of oversight that led to a customer refund, highlighting the critical role of leadership in fostering a learning environment over assigning blame. This experience catalyzed a pivotal shift in his understanding of leadership and process improvement, underscoring the importance of scrum masters in creating a safe space for owning up to mistakes. Dive into Dave's journey to discover how embracing failure can be a stepping stone to success and innovation.
[IMAGE HERE] Recovering from failure, or difficult moments is a critical skill for Scrum Masters. Not only because of us, but also because the teams, and stakeholders we work with will also face these moments! We need inspiring stories to help them, and ourselves! The Bungsu Story, is an inspiring story by Marcus Hammarberg which shows how a Coach can help organizations recover even from the most disastrous situations! Learn how Marcus helped The Bungsu, a hospital in Indonesia, recover from near-bankruptcy, twice! Using Lean and Agile methods to rebuild an organization and a team! An inspiring story you need to know about! Buy the book on Amazon: The Bungsu Story - How Lean and Kanban Saved a Small Hospital in Indonesia. Twice. and Can Help You Reshape Work in Your Company.
About Dave Smith
Dave, has over 20 years in training and consulting, having taught Scrum he continues to be active in the agile community, mentoring and helping others who are joining the agile community.
You can link with Dave Smith on LinkedIn.