Many organizations are stuck in the “let’s write a document, then a contract before we even get started” anti-pattern. Here’s the problem: no matter how careful you are with the original contract, there will be problems because the understanding of the contract will diverge over time. In this episode we talk about a different approach. And with Barry we review the steps he used to move from Big Upfront Contract to Co-creating with the Customer! A radical new approach enabled by the adoption of Scrum.