Heidi Helfand on managing relationships as a way to manage the environment
What is “the system” is a question that we debate every Friday. Heidi’s view is based on her views of systems. We talk about relationships and how we should care and help develop the relationships in the team and the organization as a way to develop “the system”.
About Heidi Helfand
Heidi's been in the software industry for 17 years and has a masters in teaching English. She has been a part of two successful startups. She was on the initial team that invented gotomeeting and gotowebinar at the first startup. She is currently Principal Agile Coach at AppFolio, Inc. where they create software for property management companies and law firms. She started there in 2007 hired as a Scrum Master - trained by Ken Schwaber and with Pivotal Labs for more than a year. She became a co-active coach along the way and is certified by the International Coach Federation and the Coaches Training Institute. She is currently writing and speaking about Reteaming - that is, how its valid and desirable to have changing teams as opposed to long running, unchanging teams.
You can also follow Heidi’s blog at: http://www.heidihelfand.com/writing/.