The messages that the PO passes to the team are critical. Even when the PO is being a “messenger” there are different types of messages that they pass to the team. We talk about two contrasting ways to be that “messenger”, one that works, and one that doesn’t
When we describe a great Product Owner, we focus on how they help the team learn about the customer, and “why” they are asked to deliver certain functionality. We also discuss how great PO’s make themselves available to the team when necessary
This particular PO was acting like a “messenger”. The PO would show up to the meetings and say “we need to deliver this because this executive said so”. There was a lack of Vision or “why” that functionality was being asked for, and that lead to the team feeling disengaged. In this segment, we talk about what a Scrum Master can do in such a situation.
Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.
About Kamal Hans
Kamal Hans believes people are capable of incredible things if they have the support they need. He is at his best when he gets to connect people with each other and their vision, create a structure of support, build a system to achieve their goals to accomplish bigger things than themselves. As an Agile Coach and disciplined facilitator, he has worked with global organizations like Ericsson, and Bose to name a few.