This PO had never heard about Scrum before they started their work as PO for a Scrum team. They were also new to Agile in general. However, the PO decided and took action on learning quickly what was expected, and sought out a strong collaboration with the team, participating in their retros, and by being willing to try new things that might have seemed confusing or even scary at first.
This Product Owner was not empowered by their stakeholders, and therefore not confident. To add to the problems, the PO was also not available, and took a long time to be able to make decisions. This led to the team sometimes having very undefined and unclear requirements. When the team asked questions, the PO was often not able to answer their questions, nor did they take those questions forward to someone who could answer them. The scene was set for a disaster, but thankfully something happened that changed the dynamics. Listen in to learn how Jill and the teams were able to change things, and ultimately got to a point where they got what they needed from the PO.
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About Jill Stott
Jill Stott is here to make friends! She's worked in IT for too many years to count. She is passionate about assisting ScrumMasters to be successful and happy in their roles. Jill knows that there is no such thing as a perfect chocolate chip cookie and she isn't afraid to use puppets.
You can link with Jill Stott on LinkedIn.