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Gert was working with a team that enabled other teams. It was a “developer advocate” team for Spotify, which helped other teams and company external contributors to develop innovative solutions at the website backstage.io. What this team was trying to achieve was completely new in that industry. As such a new team, there was a lot of uncertainty about the outcome to be worked on, which caused tension in the team. Listen in to learn how Gert was able to help the team overcome that tension and conflict, and grew to be a great team!
In this segment, we talk about the RACI chart, and the Squad Health Check.
Gert recommends Drive by Daniel Pink, a book that helped him understand what motivates people to take action. The book helped Gert develop a heightened awareness of people’s motivations, and also the necessary self-awareness he needed as a Scrum Master.
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