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In this episode, Cynthia talks about an example of a great PO who was an expert in life sciences with over 20 years of experience. The PO was open-minded and willing to be challenged, listened well to the team, and collaborated effectively with the Scrum Master. They had a clear vision for their product/service and made disciplined decisions that aligned with that vision. The PO was proactive about sharing information and communicating risks to the clients/customers. Cynthia suggests that a great PO should share information beyond the team and keep them inspired.
In this episode, we learn about a PO that lacked the necessary skills and was not assertive, which affected their ability to lead and communicate effectively with clients. We also learn about the Scrum Master’s role in that PO’s poor performance, as the Scrum Master took up too much space, leaving the PO without the necessary influence. Cynthia suggest that when a new person is assigned to the PO role, they should be trained and given a clear understanding of their responsibilities. She also recommends having the new PO shadowing another PO to learn. Scrum Masters should also offer help and support (See our Coaching Your PO e-course for tips and models you can use when helping your PO). Finally, Cynthia advises paying attention to what POs expect from the Scrum master and making sure that these expectations align with the PO's task list.
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About Cynthia Kracmer
Cynthia Kracmer is a Business Transformation & Human Capital Managing Consultant passionate about creating innovative, stimulating and ‘healthy’ organizations for people. She is Agile agnostic, and has worked as a Scrum master, agile coach and agile transformation lead in the Life Sciences area. She loves singing, traveling (she's been to 63 countries), cycling and running.