When Product Owners Multiply, Making Decisions in a Maze of Stakeholders | Armin Mandara

Armin Mandara: When Product Owners Multiply, Making Decisions in a Maze of Stakeholders

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

The Great Product Owner: Empowering Teams, A Key PO Skill

Armin discusses the role of a great Product Owner (PO) in fostering team success. Drawing from an experience with a mixed team of internal and client-side members, he highlights the importance of clear communication and decision-making abilities in a client-driven setup. A standout PO, in his view, comprehends their role and limitations, excelling in making timely decisions and maintaining a pragmatic approach, even in challenging situations. They actively engage in discussions, emphasizing necessary trade-offs while demonstrating a keen awareness of the team's needs.

The Bad Product Owner: When POs Multiply, Making Decisions in a Maze of Stakeholders

Armin shares his experience in a B2B ecommerce setting, where a multitude of stakeholders complicated the Product Owner (PO) role. The presence of proxy POs, business analysts, and various other figures led to a lack of clear decision-making. Armin underscores the importance of collaboration between the PO and Scrum Master and emphasizes the need for transparency and timely decisions. He advises making issues transparent to stakeholders and offering suggestions for improvement to address this common anti-pattern. Clear ownership and decisive action are essential for effective product ownership.

 

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About Armin Mandara

Armin is the Head of Scrum Masters at IBM iX, a leading digital agency. With a career spanning seven years as a Scrum Master, Armin has partnered with numerous teams to successfully deliver top-notch digital products. His passion lies in enabling agile teams to achieve their goals and unleash their true potential.

You can link with Armin Mandara on LinkedIn.