This team that Nick was working with had trouble delivering on time. When Nick looked into it, he discovered that the team did not take into account all the work necessary to adhere to the Definition of Done. Once he found that, however, he had to work with the team to help them realize what was going on, and how they could become more predictable by simply taking into account what they had committed to: the Definition of Done criteria.
When reading The Goal by Goldratt, Nick had a lightbulb moment. In that book, the author describes the impact that one single aspect of work can have: throughput.
The book describes how not paying attention to that aspect may destroy the ability to deliver value.
In this episode, we also discuss The Phoenix Project by Gene Kim et al.
About Nick Stewart
Nick has worked in the "Projects Space" for the last 5 years, initially working with business change, then in IT using Prince 2, Waterfall and ultimately found Agile organically through pain of delivering projects using the other methodologies. More recently he has taken on a Delivery Lead role which allows him to continue to learn whilst helping teams deliver continuous value.